APS Valet Services - Cape Town

89 reviews

Level 1, Cape Town International Airport, Parkade P1, Matroosfontein, Cape Town, 7806, South Africa

www.flyaps.co.za

+27215568552

About

APS Valet Services - Cape Town is a Valet parking service located at Level 1, Cape Town International Airport, Parkade P1, Matroosfontein, Cape Town, 7806, South Africa. It has received 89 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday4:30AM-11:30PM
Tuesday4:30AM-11:30PM
Wednesday4:30AM-11:30PM
Thursday4:30AM-11:30PM
Friday4:30AM-11:30PM
Saturday4:30AM-11:30PM
Sunday4:30AM-11:30PM

F.A.Q

Frequently Asked Questions

  • The address of APS Valet Services - Cape Town: Level 1, Cape Town International Airport, Parkade P1, Matroosfontein, Cape Town, 7806, South Africa

  • APS Valet Services - Cape Town has 4.1 stars from 89 reviews

  • Valet parking service

  • "This company has absolutely scammed me"

    "I have used APS twice in the past month"

    "Very professional, excellent service albeit a little pricey"

    "I'm not sure why it took me so long to discover APS Valet Parking - they are the BTE! I always assumed these services were overpriced, but my recent experienvce with them showed that it was cheaper than paid parking or the option of getting airport shuttles from home"

    "Good day, thank you for excellent service"

Reviews

  • David George

This company has absolutely scammed me. I dropped car off with the understanding that it will be washed, confirmed that it would be washed by the time I had agreed on to be picked up (ie I said "will they be done washing it by this time", "yes" is the response). No wash was performed. I spoke to a Carlaine Visser who quite smugly informed we that no wash was performed and this is expected on a Sunday; my request for a refund was laughed off. I have been outright lied to and the company representative made it clear this was part of their business model. I will write a letter to Cape Town International management and see if I can get them sanctioned somehow.

  • Garth Humphries

I have used APS twice in the past month. I have found them to be professional, courteous and to have looked after my vehicle. A valet is included in the price, but this will only happen if you leave your keys otherwise they cannot take it to the washbay or clean inside. My 1st experience was perfect but my recent trip saw the inside have rather a cursory clean which was disappointing. Your car will be driven a couple of km to get it out of the car park to the wash bay and back. From tracking the vehicle this tends to happen the day before you return to pick it up. APS is now my parking option of choice at Cape Town International Airport.

  • Andrew White

Very professional, excellent service albeit a little pricey. I have used similar services in Joburg, but read the reviews and was a little nervous leaving my new car. But seeing them respond to all comments put my mind at ease a little. The comfort of arriving and leaving in your own car is a winner. One weird down side that is not their fault is that there is not a lift near them to take excess luggage downstairs. The team were efficient and attentive and my car was beautifully clean and ready on arrival. Will be using them again for sure!

  • Nicky Abdinor

I'm not sure why it took me so long to discover APS Valet Parking - they are the BTE! I always assumed these services were overpriced, but my recent experienvce with them showed that it was cheaper than paid parking or the option of getting airport shuttles from home. Three full days (2 nights) cost R550 and my car had a wash and vacuum. It's never been cleaner. Thank you to Vince who told me about the company - I've already booked for my next trip.

  • Liezl

Good day, thank you for excellent service. It is the first time that we tried the service of APS Valet Service. And what a nice experience. The staff was friendly and we were helped immediately. When we got back from Johannesburg our Invoice and keys were ready and our car was spotless. We are very impressed with your service and will definitely recommend your service to anyone that need to leave their car at the airport. Thank you once again!

  • Karen brown

I have been trying for weeks to get the management of APS cape town to respond to the damage they caused to our vehicle. I have the original paperwork and proof of their fault and neglected conduct. Yet they simply refuse to contact me. I'm horrified at the unprofessional behavior of this business. Save yoru self and hassle and risk. Use and Uber. APS is not to be trusted.

  • Wesley Esterhuizen

Wish I could rate them 0 stars. Had my car with them and on our return we got the car with a broken windscreen and the car wasn't even cleaned properly. I am extremely disappointed in their service! All that the so called manager could say was he will find out who it was and give me a call. The amount that one pays for this poor service is ridiculous.

  • Shane Joseph

Great value for money. I will rather park my car at the airport using APS than use an Uber which also costs me double. Your car gets a valet too. Early morning you greeted with a smile and late at night they still happy and you get your keys back with a bottled water. Bookings are easy to make and you have a few payment options, which is convenient.

  • Graham Forbes

Pathetic service. Got misled into parking in a bay which apparently belongs to APS. Upon arriving back from my overnight I was being forced to pay the valet rate. The disgusting thing is that they had not even cleaned my car yet they wanted me to pay for a service! I would avoid using this service at all costs, not to be trusted.

  • Benjamin Stone

I urge anyone to do their homework before using these scam artists. Only after receiving my car back with a broken off mirror, I decided to go through the reviews. Only to find that a lot of people with damaged cars and APS not willing to take responsibility. Avoid them like the plague! They will be seeing me in court!

  • Tessa Oosthuizen

They damaged the bodywork of my car and even after I told them that it had to be repaired by an authorised repairer, did the repairs in house (by their own unqualified personnel) thus voiding the warranty on my car which is only a few months old. When I objected, I was told they did me a favour.

  • Shohana Rishi

Fantastic service. Trust the guys who did my valet service. Excellent. Reliable. I had forgotten a few items in my car under the seat. Everything was neatly and gently taken care of. Nothing was stolen. Good work guys. Keep it up. They are the good guys. Brown Honda brio

  • Nicholas van den Berg

Car was returned scratched and not even cleaned properly and they insisted I still pay! Their records show the car had no scratches when I took it in, and they are now relying on their terms and conditions to attempt to refuse fixing it. Definitely avoid in future !

  • Marthina kuhn

We left my car at APS for 7 days, got a message the day before our flight to say they were expecting us. We got there, car was spotless (they valet your car) happy friendly staff. Will most definately use APS Velet Services again. Happy customer!

  • Dale Smiedt

Unfortunately, items stolen from vehicle. Car left open. No accountability whatsoever from APS and no follow up from APS. Will never use them again. Be very careful considering using them. There are other companies that offer the same service.

  • jonty Mylne

I strongly advise against engaging with this company. Unfortunately, my vehicle sustained damage under their supposed "care" caused by someone opening their door into my car. Despite my persistent efforts, it took APS nine days, involving

  • Joe Shen

Worst experience I had with any company. Calls themselves a Valet service but didn't even wash my car. Left the car for 10 hours without paid R240.00 and did not even wash my car. Would not recommend to anyone, please stay away!!!

  • Rita Louw

Used their services for 3 days running. All really seamless. From the guy who immediately on arrival had the form ready for signing to the guy behind the counter. All done very professionally. On arrival a rural

  • Johan Gerber

Very convenient good service especially the pickup side book early to avoid disappointment car wash available bit pricey but it's also convenient if you pressed for time

  • Francois du Toit

Thank you for the excellant service they do provide at APS. They are very highly recommended for when you need parking at the airport. The best.

  • Phillip Wolhuter

Great service from the moment i arrived. Friendly staff, even when I returned at midnight from a delayed flight they were still very friendly.

  • Harold Kolnik

Wonderful service received and so convenient when flying from Cape Town for short business trips.Sedge was my contact.Highly recommended.

  • Alex Keiller

Used them twice and each time I came back to CPT, my car was ready and waiting. The services they offer makes it convenient as well.

  • Wilco van Eeden

Super efficient service, a deluxe valet experience and overall an affordable option to just using the old-fashioned parkade!

  • Nick Robinson

Great service. Car always well looked after and speedy drop-off and pickup. Convenient location and well priced.

  • Michael Kaufmann

My go to every time I travel, so convenient, supported with the most amazing service. Thank you!

  • Johan van Tonder

Had to take my vehicle to dealership after they "cleaned" it for repairs.Stay away!!!

  • Jo Roux

Efficient and friendly staff at the airport. Takes the stress out of traveling.

  • Handre Fouche

Great service and friendly staff. They also cleaned the car nicely. Thank you

  • Jacques van Rensburg

excellent service, car is well cleaned and they always wait with a smile.

  • Sean Rogers

Convenient and they are efficient - even with a last minute booking!

  • Willie Pansegrouw

Great service, Car was waiting and clean upon our return.

  • Richard Mcclune

Friendly professional assistance that is always on time.

  • Steve Robison

Excellent service. Use them when flying out of Cape Town

  • Piet Rossouw

Excellent service. Staff very friendly and professional

  • Andrew Crawford

A good option instead of parking and leaving your car.

  • Mushfiq Hopkins

Great service and even better price on the weekend.

  • Antoinette Greyling

Friendly staff and excellent service at CT airport.

  • Duane Damon

Valet parking service, car looked after and clean

  • Randolph Oosthuizen

They lost my car key...... Not much else to say.

  • Dan De Villiers

Perfect. does exactly what is says on the tin

  • Elsie

Vehicle was clean outside but not inside

  • Antoinette Frontini

Excellent service with a personal touch

  • Pieter Swart

Always reliable and very good service

  • Robert Barrie

Very efficient and friendly service!

  • Susan Hume

You don't answer your phones!

  • Christina Sunflower

Very helpful and efficient!

  • Nathalie Schooling

Great efficient service !

  • Frikkie Theron

Friendly, helpfull staff.

  • Theonetta Steenkamp

Deluver always on time!

  • Michiel Meets

Great value for money

  • Joseph Raspel

Allways gret service

  • Serge Mubenga

Excellent service

  • rehana mohamed

Brilliant service

  • Johan Fouche

Great service

  • Johan Victor

very helpfull

  • Brank Doolan

Great service

  • John Gray

Great service

  • Leon Steenkamp

Good service

  • Andrew Sprake

Poor service

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