In place of the bouquet originally selected (pinks, purples and reds), a completely different bouquet was delivered to the recipient. Unfortunately when I followed up after the delivery had already been made, I received a short email about how there weren’t adequate flowers available so that was why my friend got the flowers she did. I enquired about getting a credit note or a refund to compensate for the poor service delivery but did not hear back at all despite following up again. Although I can appreciate that these are unprecedented times, simple communication would have been appreciated to let customers know that their order is, in fact, unavailable, so that they could select something that was available (it would be helpful if your website was up to date with what is available) or make other arrangements. I would definitely not recommend this florist at all.

I brought my daughter who was graduating year 12 a stunning bunch of roses from Abagail florist Blacktown and it was absolutely stunning !!! They arranged the flowers exactly how I wanted them 12 red roses to symbolise my daughters schooling years from years kindergarten to year 11 And a beautiful white rose in the Center to symbolise her year 12 journey and graduation The roses were surrounded with beautiful fresh babies breath and topped it with them being wrapped and tied with ribbon in my daughters school colours red blue and white. My daughter absolutely loved them and I must say a week after graduation there still looking beautiful and smelling amazing Thank you so much for such a lovely bunch of flowers for my daughters special day would highly recommend you to anyone needing beautiful flowers for any occasion

I ordered a bouquet thru interflora. com.au and the quality of the bouquet I got is not even worthy of half price special at Aldi. It's like they bunch a handful of flowers, lots of leaves, tied it up and wrap. The worst part is the quality of materials they used. Flowers were not fresh. All of them are wilted and some have the petals falling off. Even the filler leaves, which is quite a lot, are wilted. I wouldn't be buying for them and neither should you. Shame on you interfloral abd abagail florist.

I must admit this is written with disappointment, I have been dealing with Abagails for a long time and have always been happy However this last time was very disappointing for the price I paid and what was delivered was very frustrating. Not sure if it’s changed hands but not sure I’ll use them again either. Very tired looking flowers and not up to their normal standards in the past . Maybe just a bad day but I wasn’t happy

Sue did a wonderful job putting our flowers together for our wedding. She had some wonderful ideas and delivered on what we asked for and organised for an easy delivery to our venue. She has such a wonderful natural talent for floristry (even when visiting her in her shop I witnessed how effortlessly she would put beautiful bouquets together for clients who would walk in). Would definitely recommend.

Calling from interstate to organise flowers for my Grandmother's viewing. The lady I spoke to, forgot her name, was lovely. World's apart from the other florist I called. This lady was understanding, calm, clear about what she could offer, and generally I found our interaction to be non-offensive and understanding of someone who is grieving. All of that achieved over the phone in 6 mins.

Found some flowers I liked from their website. Emailed them to reserve pick up on Valentines Day (the following day). Prompt response over email to confirm. Picked up from the store the next day. Quick service and even included a little note card to write on - for free. Girlfriend was very happy.

Sue, answered the phone, I a wooden box with natives and colour. It was for a ex colleague after a recent loss of a loved one. What was delivered was a joyous, colourfully PERFECT celebration of life!! Words cannot express the appreciation I have for your efforts, Thank you so very much!!

I wanted to have a floral arrangement delivered to someone while being in a different country. This shop was quick to help me with an issue I encountered while ordering, and everything was smooth sailing from there. I'm excited to see how the flowers look upon delivery. Thanks again!!!

Friendly, understanding staff. I was very happy with the flowers they arranged for my aunt(Box of flowers). Prices are very reasonable. Delivery was prompt and my Aunt was very happy with the arrangement. A very lovely florist to deal with. I would highly recommend them!

I asked the staff at Abagail Florist for an arrangement ‘bright and happy’ in order to cheer someone up. The arrangement was absolutely beautiful. I spent $80 but the arrangement looked like I had paid $120. I was very impressed. Well done. Fantastic job!!!

Made a last minute order and the team at Abigail florist made the impossible happen to get it delivered on time! Very satisfied with the flowers and the service, the delivery girl might be the reason I order some more if I’m being honest…

Had a bunch of flowers delivered for my MIL and was a little disappointed that there was only 4 proteas with all these gum like leaves and it was $100 didn't seem to be worth that much! seems we paid for the leaves than the flowers hmmm

"Very fresh flowers that lasted a long time "Flowers for all occasions. Great range of to choose from. Pre Made bunches, as well as the choice of making up your own. Prices are regularly cheap.".extremely happy ❤️ …

Im in QLD and Abigail florest organised flowers and a personalised message in a card for my friend in NSW. Friend sent a pic and they looked even more wonderful once delivered than they did online. So pleased.

Highly recommend visiting Abigail florist in Blacktown, the girls helped me with such great customer service and different ideas. Thank you for everything guys, will be back for sure !

Abigails florists supplied our gorgeous wedding bouquets and pin holes we cannot thank you enough we received so many compliments and my bridal bouquet is still thriving 2 weeks later

Asked the workers to deliver flowers right before closing time and they did it with no hesitation. I could see the passion in their work. Such beautiful customer service!!!

The team at Abagail Florist are amazing! Cannot be happier with the service that was provided. The arrangement that they created for me was stunning. Recommended 10/10!

Thank you Abigail Florist for delivering those beautiful flowers to my friend Kara and her Whanau. It was a great comfort for them to receive these. Cheers Gloria

Very disappointed The flowers were bruised and days old This was surprise birthday flowers for my son's partner She slso was dissapoint Absolutely disgusting

The team at Abagail florist have such great customer service, they are passionate at what they do. The flowers are always presented beautifully !!

These beautiful workers helped me out surprising my girlfriend. They went over and beyond for me. Loved their enthusiasm for sure will be back !!

Great place, friendly service... ordered some flowers for my wifes birthday and they were gorgeous... thankyou to the team at abigail florist.

Extremely happy with the beautiful arrangement I ordered. It was exactly what I wanted and reasonably priced. Would highly recommend.

Have used Abagail Florist on several occasions and never disappointed. Great service and arrangements always beautiful. Thank you

Fresh flowers, staff very friendly, great service, absolutely gorgeous arrangement, even more beautiful than the photos …

Extremely happy with my orders, beautiful and fresh flowers delivered on time, Abagail florist are the go too !

The ladies here are just so lovely and go out of their way to provide a service to suit what you're needing

I have been using this florist since 2013. Very efficient and the owner is a lovely lady who is so helpful

Very helpful, I needed to get a nice bunch of flowers for a client, and Abagail Florist did not dissapoint

Very friendly staff! Amazing service and incredible arrangements. Definitely highly recommend.

A beautiful delivery girl delivered to my door with such good energy. Made my day :)

It was a great experience, flowers were amazing. Great service. Highly recommended.

I order my fresh flowers from this shop all the time , find them very helpful

Late delivery. Rose broken on delivery. Very upset for mothers day delivery

Best service we have received and fast delivery Quality is very good

Closed before 2, walked for nothing.. online info needs updating.

Best customer service and best prices ❤️ …

Very friendly and helpful staff, good prices.

Always beautiful fresh flowers. Thank you

Very friendly & helpful customer service

Amazing service and reasonable prices.

Lovely service and beautiful flowers!

Great experience, lovely people

Beautiful flowers