I started seeing Dr. Tom July of last year, which began with an emergency appointment after I was experiencing severe pain. My teeth are in a horrid condition due to neglect, so I have required many appointments and procedures since then that are still ongoing. Dr. Tom has presented me with a detailed plan for treatment, which will ultimately result in me being able to smile again. He discusses different options with me, so that I can make informed decisions where needed. He is also highly skilled and proficient, so I never need to worry about pain or unexpected discomfort when I am being treated by him. I am never anxious to visit the dentist anymore. When I was seeing a different dentist nearby, (prior to the emergency appointment), I was given a quoteof $25k to complete all the treatments needed for my teeth. So far, despite all the extensive procedures I have undergone over the past 6+ months, I am still no where near that amount which has helped make my treatment possible. The prices are very reasonable and I never felt like I was being ripped off. I know that if i ever moved away, I would still travel to see this dentist. I have also recommended him to anyone that asks. Thank you Dr. Tom and the Always Smiles staff for everything!

No one likes a negative review but this experience surcame to it. Having called a week in advance to schedule my booking for 12pm - only to find out they had doubled booked and left me waiting an hour in reception without update. It was only until I was about to leave that I was told it would be “another 10 minutes”... At last when I had finally got in, the dentist did not even apologize…honestly the least she could do… speak about absence of manners. The procedure wasn’t great either, lack of quality and left feeling ripped off. The following patient had also expressed their dissatisfaction, complaining about the delay. They’re lucky to still have had our business Reading the earlier reviews, I was already skeptic about the place but decided to give it a chance only to be left in dismay… The clinic should work on their organisation and service if they want to keep people smiling I can certainly say the overall event did not have me smiling by the end of it… poor outcome and extremely disappointed

Best service, quality care, and friendly staff. Dr Tom is a true professional, very informative and always looks after the needs of his patients. I am very pleased with his work. This last year alone Dr Tom has taken out all 4 of my wisdom teeth, with no issues experienced during the operation, healing, and full recovery phases. Dr Tom pays serious attention with consideration always being applied to doing something correctly to avoid damage or risk. Dr Tom is very thorough and I would definitely recommend him to anyone. Thank you Dr Tom.

I highly recommend Danielle . I went in after not going for years to the dentist and she was so lovely and incredibly nice . She asked me a lot of questions . Took X - rays and informed me that I needed to take a very bad /infected tooth out. It was a seamless experience and loved her work on my teeth . I am going back for a clean and am actually looking forward My girlfriend also went with me to clean her teeth and she really enjoyed her work also. Danielle your amazing and the team is very friendly and welcoming.

I had a lovely experience at Always Smiles Dental Bankstown. I usually go to the Canley one but they were booked out and my wisdom tooth was giving me so much grief. I made a booking and on the same day got my teeth cleaned and tooth extracted. So quick and painless. Danielle and her dental assistant did a fantastic job. They explained everything to me, answered all my questions and were so friendly and professional.

I have been going to this dental clinic since 2019. I also take my kids here, as it is conveniently located in Little Saigon, Bankstown. It’s a very clean and hygienic place with great customer service. Julie the receptionist has beautiful manners and understands all my requests and happily meets them with no issues. Thank you Julie for being so accommodating ❤️

Hands down best dentist I have ever been too Been there for me and my wife and we were amazed with professionalism and education, And then the following week, my mother had a high-priority/urgent job and they fit us in everyone. There is amazing the dentist and even the receptionist keep up the good work would highly recommend if you live local

I recently had my teeth whitened by Dr Donald and am incredibly happy with the results! He is very thorough and went the extra mile by giving me a free clean before the procedure. I’ve also seen other dentists here for general cleans and wisdom teeth issues. They are consistently thorough and give good dental advice. Would highly recommend.

This is hands down the worst dental practice I have ever been to. I really don’t understand how they are still in business. The dentist is ok.. but the receptionist has really no clue. You will Be waiting a long time for the most mundane tasks such as processing a hicap claim. Stay away from this place unless you have nothing else to do

What a pleasant experience to find such an exceptional dentist in Tom, He spends his time detailing the treatment plan, running through everything thoroughly and educated me on the process and proper dental care. His staff are friendly and professional. Couldn’t ask for a better dental experience. Highly recommend!!

Had my teeth cleaned here by Dr. Nguyen this week. He was super professional and did an excellent job. He took the time to explain all that was going on with my teeth and what I needed to do to maintain them. All in all, it was a positive experience. I would highly recommend this dental clinic and Dr. Nguyen.

WOW! Exceptionally clean and modern dental clinic. The receptionist is extremely polite and professional. Colin, the dentists was especially nice. He was easy to talk to and provided helpful advice. I would strongly recommend coming here for their expertise and service.

Very nice, friendly and professional service. Got my 2 wisdom teeths extracted today. Dr. John is very young and skilled. He pulled them out like magic. I really found it less expensive compred to other dentists I visited. Would strongly recommend...

Extremely clean and professional staff. I have been going here for over a year now, John is very precise and gives very helpful advice. Receptionist is professional and easy to deal with. Highly recommend if you need dental work!

This dental clinic is very clean! The staffs are extremely helpful and polite! Dr. Donald Fam Is an amazing dentist with gentle hands. I have referred all my family and friends here! Great experience.

I cannot recommend Always Smiles enough! The team went above and beyond for my urgent tooth pain and I cannot thank them enough. You won’t find a better dental practice in Bankstown. Highly recommend!

I had one of the best dental experiences at this practice. I went for a routine dental clean, and the dentist, Donald, was incredibly meticulous and thorough. Highly recommended!

I had my teeth cleaned today by Dr Donald I couldn’t be more happier they fit me in on short notice and did a great job. Thank you see you in 6 months. Mark

Doctor Nicholas was very professional. He was informative also before extracting my tooth out.All the staff there were friendly, kind and caring.

Very clean amd kids friendly. I called 10 mins before they close for an emergency, they waited for me. Highly recommend this practice.