I wish I could rate them Zero here. Any time fitness is a franchised business with a lack of structural support. Easy to sign you up, with the biggest fitness community with more than 500 clubs. Once you become a member, it’s impossible to receive a proper response or direction. The company doesn’t have a customer service representative who can regularly audit these franchises to review their performance. We did try to cancel our membership in August 2021. After almost seven months and multiple phone calls (All recorded), TODAY, we have been told to fill a cancellation notice period today. (Unbelievable, it took Anytime Fitness almost seven months to work out how we can cancel our membership). Today, I have spoken with gym rep who told me, she would send me the form via email immediately; the email address was checked twice by her, and still, we did not receive an email from Anytime Fitness. I am escalating this issue and will post the Fair Trading Reference Number here shortly. If you did face a similar issue with Anytime Fitness please reply to this post, and my legal team will be in touch with you. Warm Regards

Loyalty is a joke, They'll sign you up, where you are locked in on a contract for say 18 months, promising a great rate. I originally signed up over a decade ago and I'm paying $10 a week. Last week I was sent an email telling me that there's going to be an adjustment and I'll have to pay $22 a week. THATS MORE THAN DOUBLE... I am offered $20 a week, if I sign a contract for 18 months. Apparently they'll make "adjustments" whenever they see fit and how much they see fit. And expect you to pay what everyone else is paying. If ever they tell you "sign a friend up and we will give u a permanent discount on your membership", show them this review and say you know about their "adjustments". As for the actual gym. I rarely find equipment in its proper location regardless of the times I train. And the dumbbells are literally worn and crumbling. The weights are all mixed up with different brands and sizes all over the gym, and I don't know why they have racks, weights are always sitting on equipment.

After almost 3 years I decided to cancel my membership and asked for the process on 30th of Jan, girl on the phone informed that you just need to fill up the form and never mentioned about any 30 day notice period. Came to know about that when handed in the cancellation form and the girl charged the money on pro rata bases.. Unprofessional, should have accepted the fault of the team member and didnt charge that amount for 30 day notice period! Msg for the one who responded. 30 th Jan 12.36Pm was the time stamp on which I spoke to the girl on the phone and she said its Saturday and you have to come in before 1PM and submit the form.. Never mentioned about 30 days notice.. if it was the case I should have been there cuz my home is just 10 minutes drive. Rather tryin to respond in that manner, you should have properly investigated and then responded. But again, careless staff, careless management and not accepting a mistake is your top priority anyway!

Large gym with lots of equipment, which is the only reason it is getting anything above 1 star. Heaps of gym members working out without a towel or at least wiping down the equipment after using it. If you come at 5pm onwards, you won't find a single dumbbell on the rack but rather on the floor NEXT to the racks. The gym doesn't enforce strict guidelines regarding housekeeping and is falling behind the standards of other surrounding anytime finesses. However, the final straw was when they increased my rates suddenly, and I was a foundation member and not other members. The gym wouldn't be where it is now without the foundation members. It's good to see how they repay your loyalty. The owner obviously doesn't care about the gym, the culture or the people and only about money.

DO NOT JOIN THIS GYM. Even though my contract ended a year ago and I asked them to terminate contract 30 days ago they have the audacity to keep taking a monthly fee pointing out clauses in contract that they can pick and choose. This Gym only cares about making a profit and not the well being of the patrons. This has been my experience I have been an ongoing financial patron for 2 years. Dealing with staff for termination has been horrendous. I could go on forever with bad experiences even to the point that they extended my contract without my consent, meaning my signed contract was not worth the signature I put on it. 1 STAR rating is way too much. GO ELSEWHERE.

Hi. I just wanted to let you know that I have attended the last 2 Wednesday nights dance fitness class with Melissa. I am having a fantastic time and am thoroughly enjoying the class. Melissa is a fantastic instructor who is upbeat, has loads of energy and ideas and gives lots of positive feedback to the participants in the class. I truly hope that you will endeavour to have more classes as part of our gym memberships(especially ones that make women feel comfortable) whether the classes be held here at Fairfield East or over at Cabramatta. Thanks again for the great class you provide to us clients Melissa. Kind regards Leanne

One of the worst gym. Been member for years and didn’t expect such a response. They charged me even during the corona lockdown period. And when I asked them for money back, they refused. Had to contact Fair Trading and they help me sort this out. Very rude and unprofessional, seems like they are hungry for money. Not at all recommended. They even charged me for cancellation of membership. Worst experience ever... been member for 4+ years and still they treat like this. All they care is for money money and money. They have charged me for 5 months for not going to gym. MY RESEARCH: THEIR 5 STAR REVIEWS ARE PAID.

One of the best Anytime Fitness gym’s in the Sydney metro area. Very big and spacious has a very large variety of machines from plate loaded to cable machines you name it they have it. Also the cleanliness is of high standard, change rooms are always spotless. Very friendly training environment. And lastly the management are so helpful and go out of their way to make sure your visit is a positive and friendly one. Will definitely refer all my friends and family to this gym.

Gym is an absolute mess from 4pm to 11pm. No rules are enforced here, manager sits back and literally does nothing. No towels, no wiping down, no equipment going back. BUT the worse thing is how management treats you. The most stubborn and obnoxious gym manager ever. Zero consideration about you or your situation. Constantly condescending and never welcoming at all. He see's you as only money and treats you like a 2nd degree human being. I cannot express how bad he is.

I've been to gyms all around the world and I've got to say this hits the spot. It has functional equipment I don't see many other gyms having including a tire flip and full functional racks with monkey bar spacing and slanted chin up racks with varying grips. Decent amount of deadlift platforms and a couple of squat racks to go along. Huge selection of equipment but as always I'd like to see more free weight equipment come to this gym in the future.

I’ve been a member since late 2019 and I don’t regret the choice at all. They have all the equipment that you would need plus extra to spare, all the staff and trainers are awesome and will make sure that you are taken care for whether it be just for some advice or a problem that may occur. If you are thinking whether you should join here don’t hesitate just do it. You won’t doubt the choice and it all pays off in the long run.

I have been training at Anytime Fitness Fairfield East for over a year now. The gym is simply amazing and the facilities are second to none. The staff are so friendly and helpful, anytime I need some assistance on how to train properly or use the right techniques the club trainers and managers are always happy to help. I’ve trained at numerous gyms in the past and this is by far the friendliest and best gym I have been to.

I've been rocking this place for several months, and I must say that I really like the equipments and the space here! Plenty of space for plenty of folks, and the leg equipments here are more than enough to give you monstrous legs! All of the sections have plenty of variety for exercises of all kinds! Oh, and the vibes here are intense and inspiring, just how I like it!

Large gym, lots of space to workout and all equipment imaginable. However, very unclean and many people training without towels. Bathrooms were filthy and unkept, tissues lying everywhere. Some members don't re-rack the weights; if they do, it's nowhere near the right place. My advice to managers: Enact strict punishment to those clearly not adhering to the rules.

Unrecomended, crowded by the machines, some of them unusful. Treadmills, some upstairs some downstairs wasting space. Staff not really professional as I called the office 6 times today but no one picked up, then called someone training there said to me, there are three of staff members in office while the phone is ringing but they are ignoring the calls.

Great Gym ! Always updating with the most modern machinery, weights and functional equipment on the market. Aircon is always pumping. Staff are great. Only issue is it gets quite busy in peak time (5pm to 10pm) but this is expected of any gym in sydney these days. Would definitely recommend anytime fitness fairfield east ! keep it up team :)

Signed up today to Fairfield branch No towel no water bottle no introduction no safety methods and procedures incase of emergency just sign and pay and go dont know were anything is as of yet even the machine that was ment to show my weight i dident get a trial of. LOL. Im excited to explore this gym got to admit its pretty big though

Plenty of room. Has enough equipment. Let down by filthy grots who train without towels that slather the equipment with their runny, greasy sweat and then walk away without bothering to to wipe down. Management seem to promote this unpleasant behaviour as complaints are ignored and the disgusting trend continues.

Joined this gym 3 months ago , so far have been met with nothing but kindness and guidance during my self growth journey Equipment well Maintained Staff active and friendly Music kinda sucks but standard for gyms tbf Would recommend for anyone looking for a safe environment to grow some gains

Not a great gym at all. It maybe large but it's very dirty. Bathrooms are dirty and people using machines without towels while staff are there so very unhygienic. Just goes to show how much they care about customer service as none of these reviews have been replied too. Very arrogant.

Probably one of the best AF clubs around! Space is huge, great variety of equipment, and overall the gym is well looked-after. The staff are all super friendly as well - makes a big difference! Ps. If you're lucky, you'll get to join Lucia's morning comittee - what a blessing!

Firstly I’d like to start off with the friendly staff, always greeting me & everyone else with a smile on their faces. Secondly the gyms always tidy and organised, even club members are friendly and lastly the vending machine here at this gym has so many options

This is my local gym and while the day time staff are not the hardest workers, the cleaners are amazing women who are very friendly and the place always looks immaculate. The facilities are of a high quality and most members tend to keep things neat and tidy.

Staff here are incredible ! Just signed up and the process was so quick and easy Felt very comfortable and they really showed an interest in what I wanted to work on, love there new anytime app too and new digital access on my phone, highly recommend …

Went in to have a look at the gym and ask a few questions. The guy was blunt, careless, and didn't not smile once. I went there to Sign up,but quickly changed my mind, no way I'm going to pay that much money when this staff member was so rude.

Great gym. Staff always ensure for members safety. Staff always have great challenges for their members. Classes are awesome. Gym is big with plenty of equipment for all types. Gym equipment always maintained and cleaned. Awesome Gym.

The best join the class for this gym , workout together with team class , fun and get quickly body tone. Miss my team every morning if not go . The trainer guy is fun and work hard on everyone. Stay at long if my house is nearby.

Gym is stuffy and gets busy often, probably because it's on a main road. Alright place to work out, except there isn't much space to move around, and the free training area is small compared to other Anytime Fitness gyms

Great new gym, convenient location with the latest equipment. Huge range of free weight and machines with the addition of deadlift racks and monkey bar sets. Nice and open gym floor with lots of light. My new favorite!

I've had a similar experience as per Wabbitoh's review if you scroll down below. Beware - The owner will treat you as a second class citizen when you decide to end your membership, despite being a member for 6 years.

Really disappointed with this branch. I was with them for long time. And now they can not release my gym pass. And asking me to pay $69.99 dollars to get the same pass. Just awful.!!! Do not recommend at all !!!!

Spacious gym. Well equipped. Pricing is slightly more expensive, roughly $80 per month, depending on lock-in contract. Management is friendly. Cleaning equipment provided throughout each training area.

Friendly and supportive staff and willing to share their knowledge. Good atmosphere with all the equipment. Also abs and cardio classes several nights a week.Personally I can recommend this gym.Nick

Siliva was very helpful, was a delight to talk to and communicated professionally. she assisted with all my enquires and i will definitely take up membership just from her customer service skills.

I came in to have a look at transferring gyms and the staff were so lovely, extremely accommodating and understanding. I had a particularly good experience with one of your staff members Bella.

Friendly staff, great crowd and great equipments - just how a good gym should be. Parking is easy and if you're having like a cheat day there are some fast food joints next door!

lu and the team are unbelievable. they have been so accommodating with my needs and create such a safe space for me to train in. would recommend for anyone looking to join a gym

Great gym, awesome motivating environment with state of the art equipment Allira was such a great help getting signed up one of the many amazing staff members. …

Best gym ever, mangers are awesome and friendly it’s always tidy and clean the PTs are cool and run mad classes I would definitely come here and train all the time.

outstanding customer service !!! cleanliness within the gym and bathrooms , all staff are welcoming and friendly, absolutely amazing space to workout comfortably.

Been training here for over 7 years now and easily my favourite gym. Big and spacious with good ceiling height with all the right equipments …

Such a great gym!!! The staff members are absolutely amazing so friendly and the equipment and atmosphere Is second to none!! Highly recommend !!!

This is the most well equipped gym in the area. I'm sure that most gym junkies appreciate the full range of workout machines. Highly recommend.

Such amazing staff & facility! Lucia the club manager is an absolute JOY! Definitely the best gym in the area. Would 100% recommend …

Most amazing gym I’ve ever been to location and equipment wise , the staff here are amazing Lucia Allira musti and Paolo 100% recommend

this gym is incredible literally the space is massive the people are chill an the staff ARE AMAZING , Allira , lucia paolo and musti

Great gym! Manager Simon actually cares about his memebers and works to make the gym better instead of just hassle you for sales!

Huge club with good selection of machines. Toilets and gym is clean. Staff are also very friendly. Definitely would recommend.

By far the best gym I’ve been to , equipment is in great condition, staff is 10/10 professional and friendly LOVE THIS GYM!!

Best gym in western Sydney , The staff and personal trainers are amazing . Plenty of parking , facility is well maintained.

Great experience, recently joined Anytime Fitness Fairfield east. Wide range of machines & very clean. Highly recommended!

I train here often as I have a supplement shop nearby and it's always a vibe - clean, great members and even better staff

Joined AF fairfield east today and Allira (staff) was so helpful and friendly while joining me up. Thanks Allira …

Great gym and atmosphere. Staff are always welcoming. The biggest gym I've been to for sure! Feels like my second home.

This gym is insane , the toilet and whole gym are always clean , the stag are friendly and I’m always taken care of

This place is awesome friendly staff and a free piece of fruit on your way out what else could you ask for . …

The staff Allira helped me sign up she was amazing very nice and professional recommend her and the gym is nice

Best gym in Sydney? One of the kind. Highly recommended!!!! Friendly and lot of smiling... Who can beat that...

Musti is one of the best trainers around. Funny, charismatic, hardworking and very motivating. Straight legend!

Good variety of equipment, amazing gym - staff are very friendly and put a lot of effort into the club …

Rubbish vending machine can’t use cash and you need to tap your card multiple times for it to work FIX ASAP

Very good customer service. Variety of equipment, and a positive gym vibe. Try it out, you'll be impressed.

Great club! Visit here when I'm in the area for work and it's an awesome atmosphere with even better staff

Best anytime fitness I have ever been to. You have earned it. Great staff and well maintained equipment.

Comfortable environment complemented with supportive staff members. Overall great gym for wellness.

I’ve been a member for 10 years & this gym has never disappointed. By far the best gym in the area.

Allira and Musti are absolute legends, friendly professional staff best anytime gym in Australia.

I love this gym, amazing range of equipment and the staff are amazing especially Musti and Lucia

This gym is the most cleanest a well presented club I’ve been to , the staff here are amazing .

Great atmosphere, the gym is stocked with plenty of equipment and the staff are very friendly!

Clean bathrooms, spacious, good equipment and friendly staff!!! Would highly recommend …

The best gym in the area , the staff including lucia allira musti paolo are the best ive met

Friendly staff, great equipment great community, couldn’t ask for a better gym to train at

Great equipment, they have everything you need and awesome staff. I love to train here!!

Hands down the best gym Allira , Paolo and Musti are the best workers I’ve met funniest

Larger than others. Good vibe. Place is usually neat and above all, staff are friendly.

Friendly staff, clean gym and a huge variety of equipment. Highly recommended. …

So much great equipment and good size gym, friendly staff. Good gym highly recommend

Nothing but great customer experience, always ready to help, 100% recommended.

Very clean gym and great equipment Great welcoming staff and easy going vibes

love this gym it’s the best especially Allira and musti they are the best

Super Friendly staff even tho I came in to cancel my membership …

Awesome gym! Staff a super professional and friendly highly recommend!

Very clean and has all the gym equipment you need. Highly recommend

SICK GYM!! I’m a beast at east lovely staff too - huge vibes …

Mad gym musty and paolo are legends Allira and lucia are good eggs

Big gym, friendly and welcoming staff, clean, bathrooms immaculate

Friendly environment, great team and excellent equipment. …

Big gym and great people what more could you want from your gym

I like it here. Good atmosphere helpful managers and trainers.

very spacious!! like that there’s a variety of equipment here

good gym, good equipment, recommend Allira. Thank you Allira

great and helpful staff especially Bella she’s a lovely girl

Great place, but they need to upgrade their Cardio Section.

Huge space, ample parking, cold water, clean and inviting.

Awesome facility!! Great staff!! 6 stars From me …

Best gym in Sydney. Very spacious and great atmosphere.

This gym is 10/10 and the staff esp Allira is the best

Great gym nice staff and really well organised

a lot of equipment and amazing welcoming staff