ATTENTION: THE COVID-19 PANDEMIC IS A VALID REASON TO CANCEL YOUR CONTRACT WITH NO FEES. Requested cancellation of my contract months ago as well as assistance with receiving a refund for an unauthorised charge during lockdown. Despite multiple follow up emails during this time, I was met with no response for over 3 months. When I finally did get a response I was met with the following snide remark: “If you were unaware of the situation in NSW, we were in lockdown and therefore we were not operating.” Needless to say I am well aware of the situation - however a lockdown does not prevent a business from receiving and replying to emails and neither does it absolve a company of their responsibility to respond to paying customers within a reasonable timeframe. Every other company I spoke with during the lockdown, all of which were directly impacted just the same as Anytime replied to all communications without hassle or delay. Secondly I was met with the following false assertion that I was still under contract: “Regardless of time frame and when you emailed, you are still under contract and are required to pay out 50% if you wish to cancel.” Fortunately I was able to beat them at their own game and find the clause which allowed me to rightly leave the contract without paying any cancellation fees under clause 20.1: Unexpected events - “We are not responsible if Members cannot use our Club because of an event caused by a natural force (such as a fire or a flood) or a road or building closure or something similar beyond our reasonable control. If this continues for more than 30 days, then either you or we may cancel this Agreement immediately by written notice. No Fee will apply.” It is disappointing however that the onus was left on me to prove to them my rights of cancellation and if they had it their way I would have been wrongfully left out of pocket by hundreds of dollars. If they had even just been a little more polite and understanding about my situation (I had explained to them that I am currently out of work and not in a financial position to pay any exit fees) I may not have left this review, but with their snarky indifference on top of the fact they wrongly tried to rob me of a significant amount of money I have felt compelled to leave this review as a future warning to others about signing up for contracts with Anytime Fitness.

I was a member of anytime fitness for over 4 years, I think about 2 years at this one. Big gym with great equipment that isn't enough to keep their members as a result of their poor staff, Nora in particular. I attempted to cancel my membership which wasn't allowed and offered a free month at the gym which I had not been to in 6 months already and I declined but was forced to take it and then to freeze my membership of 3 months in case I "decided to come back" after already signing at a new gym. Initially I was okay with it as Nora advised me she would get in contact with me before continuing payments on my behalf and she did not get my approval but started charging my card again and I then realized the freeze for 3 months was to get me out of there and hope that I'd forget or get over fighting to cancel my membership whilst being charged. I got an email 6 months later from a third party threatening legal action if I delayed anymore payments and advised them of Nora's unprofessional approach to this situation. Nora called me and confronted me about calling her unprofessional and started a big argument where after 30 minutes decided to terminate my membership and waive the fee she kept charging my account for a YEAR after I stopped going and asked to cancel. I dropped the situation but am now inclined to write this review as this was early May, 2021 where it was officially terminated but am now threatened again with legal action even after waiving and terminating my membership as they are probably shy on their income. I have 3 other friends who led me to 3 of their friends/partners who have all had the same situation with Nora, 2 of which were moving overseas to New Zealand and Japan for footy who were pushed to keep their membership in case "they move back" and the other 3 friends who wish to remain anonymous but are willing to tell their experience if necessary as they don't like Noras confrontational/bullyish approach in this regard. There was a literal video on youtube from a former member Effat, about this anytime fitness minto and Nora in particular regarding their unprofessional behaviour and sad attempts of taking your money with over 60 comments majority having similar experiences.

Absolutely disappointed in the fact they started to cut cost and save money on hygiene in this covid times while keeping the same monthly prices and not able to train 24/7. They removed 2-3 stations of wipes and using spray only where 100+ people daily are touching those sprays and just with that spreading germs, needs more bins around the place, not making you walk two trips across the gym, making you be in the way of other people, especially busy periods. The hand sanitiser at the front entrance is most of the times disgraceful with all the stains of leftover sanitiser, what are these "covid Marshalls" doing??! most of the times they are just sitting down, this is not what a covid Marshalls job is by governments requirements? And last but not least insure that machines are 1,5 meters of each other like some of them are NOT. Hope this is a wake up call and things are going to improve like it was on the opening and I've been a long time gym user even when it was at Minto marketplace.

Definitely is one of the largest Anytime Fitness's in the area. The staff are friendly and always welcome you with a smile. The gym is kept clean and you can always see staff walking around and putting the weights back. They definitely are staying COVID safe with Covid marshalls working till late, and hygiene stations located everywhere at the gym. The amount of equipment they have is in sane, some of which you wouldn't have seen at any other gyms in the area. The cardio section is perfectly secluded and generously sized. It can get very busy if you go in the peak hour, but that only speaks volumes about how well-loved the gym is. Jules is my favourite! I definitely recommend that you check it out!

In general a nice spacious gym however I can suggest an improvement given the recent COVID pandemic. The paper towels and spray bottles unfortunately do not provide an adequate amount of cleanliness- I often see members spraying the towel with the solution and the solution is mostly absorbed by the paper towel in effect not providing any cleansing action. Ideally directly spraying equipment would be effective but this is not done by everyone given the small amount of spray bottles. From a healthcare workers view, this is worrying. An introduction of wet wipes would be nice to see. There are biodegradable options out there.

I loved Anytime, but when cancelled my membership the gym and stuff took personal. They cancelled my friends and brother membership as he took me once in. After 5 years they started treating me as stranger as if they dont know and bullied both of my feiends by calling her Bf on site for disrespecting us. The amounts humiliation and dis respect un bearable. We are humans and deserve to be treated fairly. Being discriminating and racist doesnr suit them. Just a pieace of craps in management position cocky and egoistic. So disappointed :(

After moving locations in Sept 2017, Anytime Fitness in Minto is now one of the largest Anytime's in Sydney, Wynyard may be the closest to it in terms of equipment. Floor space is ample, no more over crowding, and plenty of room to bring new equipment in over the next few years. It'd be handy to see more isolated levered machines in the future, however with the amount of free weights and racks, I doubt they're be any issues getting a complete workout in even at the busiest of times.

Great facility - the gym is quite clean and spacious, and there is enough equipment to share so you’re not waiting too long . The equipment is also regularly updated from what it looks like; no machine is out of order for too long and the equipment seems to be up to date. Friendly staff and very helpful PTs. Showers and amenities are also clean. Can get busy around peak hours but generally quite empty in off-periods which makes it a great place to train.

Such an amazing gym. Easily the biggest anytime fitness venue I have been too, with the greatest vary of equipment and multiple squat racks to avoid those annoying waits. The staff are such wonderful people, from being friendly to being professional, and all that is inbetween. I have recommended anytime fitness Minto to many friends, whom also have had nothing but positive feedback. Two thumbs up!

Their membership is a con job where they rip off customers. The Minto manager purposely hide so much information and try to rip you off. If you ask about why so and so charge, they will ask to refer the contract. They put all their hidden clauses in the contract and never mention about them to the customer. Very unethical. Stay away from these guys. There are better health clubs out there.

I love the new layout but there is still no lighting in the car park at night. The other thing that got me was they no longer provide wipes for the equipment and you are forced to use a spray and wipe solution but literally no one used it the whole time I was there! At the other AF they have disposable wipes that everyone uses.

One of the best AF venues around. Area for callisthenics, plenty of squat racks, decent area for other free weights and bench, machine area and covers basically all muscle groups (even a hip thrust machine). The only downside is that it can get quite busy at peak times, so try to get yourself in before or after that happens.

Awesome, nice sized gym gets crowded at the usual times after school and early mornings. Lots of equipment to share. Free weights, bags, walkers, strainers. Its probably best to train in the middle of the day of or late at night, you'll figure it out. Clean restrooms and amenities. Staff do their jobs with a smile.

If not the best gym I have been to would rank up there top 2 gyms in Sydney. From the staff being so friendly to the atmosphere you get weather your lifting weights or doing cardio. It has it all. I travel daily to this gym for many reason. Would definitely recommend it to anyone wanting to join a family club

From the second I walked in I was questioned about my swipe, then when the slow computer registered it, I was brushed off like I was in the wrong. I didn't see one person wipe down the equipment after using it. Alot of observing eyes n not a single smile Not sure how it gets 4 stars

Gym is good the manager (thhe girl ) there is a joke!!! She shouldn’t be managing such place.! My partner forgot his towel and got kicked out of the gym although she trains without one!! He’s canceling his membership and i joined in before lockdown and going to cancel mine too!

Friendliest gym staff ever, they treat everyone like family. I have never come across service like this!! And also the best AF facility I have ever been to, huge space, so much equipment, well kept, TIDY, and the staff are on top of maintenance all the time.

Love this gym my favourite gym ever I love how staff treat you nice depending on what time you go there is equipment free they have everything there that you need. And so sorry guys I'm the guy that keeps coming into your office to ask you guys to sign me in

Stop putting your ad stickers in others car whilst the car is parked. You put them on the windscreen of my car whilst parked on the station parking and is now glued to my windscreen, who is going to pay for the damage caused? Are you going to pay for it?

Decent gym with decent equipment. Starting to get pretty chokkas during peak hours however thats standard at most gyms. Staff are friendly & do a good job promoting the gym. Music is complete rubbish unless you put your own tracks on.

The largest anytime fitness I’ve ever been. More room for cardio. It’s easy to get your workout done in time since you don’t have to wait for others to finish. There are lots of equipment you can use as alternate if u like. …

Friendly staff always happy to help. Was looking for a PT and they pointed me in the right direction. The gym is spacious with plenty of equipment for everyone to use. Anytime Fitness Minto is a great place to train

A very good n spacious gym. Heaps of equipments n weights. Could get packed during peaks hours but the spaciouness makes up for the crowd. 24/7 access and key lets you into any anytime fitness is a big plus.

This gym transformed me and my way of life. I am forever grateful of the time I walked in to lose weight and get my mental health on track 2 years ago! Haven't looked back since. Best gym in the 2560!

It is by far he best gym I have been to!!! I was at plus, but the facilities weren't that good. After moving to anytime, I realise how lucky I am to be a member of such a great gym.

Anytime fitness minto is an amazing gym! Wouldn’t go anywhere else especially due to its high hygiene standards. Shout out to Yen for always doing rounds to clean after everyone!

Definitely one of the better Anytime Fitnesses. The staff are so kind especially the manager Nora, they're always keen to help :) love the equipment and also the atmosphere!

Very small and always full and the crowdDJ Is turned up so loud that even when you have you headphones in you still have to listen to the trash music everyone else is likes

AF Minto is spacious clean and has friendly staff to assist if required. Wide selection of exercise equipment allows patrons to use any at any time without having to wait.

Great space with good equipment........ but staff is a joke that don't clean. There was a pice of gum in a cup holder for 3 weeks and they take there members for granted.

A great gym environment with kind staff and members. A wide range of equipment, accessible bathrooms with an addition toiletries and a vending machine available.

Love the gym but staff should be mindful of members and avoid training in peak hours. Many times staff members hog machines while talking to others.

It has been great haven't been able to get there for awhile but best one I've been to been to morebank and Mudgee ones nothing beats minto show far

The gym staff are very helpful and friendly. The equipment is spaced out reasonably and I’ve always had a good workout when I attend.

great gym with a friendly environment and nice staff. a bit small on area and can get quite full at times but definitely worth it.

Awesome brand new gym and great staff. One thing to say is that temperature is either hot or too cold. Hope u sort out this guys.

Great equipment, good temperature to train but a little lacking on classes and the smell can be a little on the nose sometimes

it's a good spacious gym with a great variety of equipment. Gets busy during peak hours, and has friendly members and staff.

Some of the best facilities of any gyms in the area. Staff are friendly and gym is are kept clean and well maintained.

Great location, plenty of equipment and room to do your workouts. One of the biggest Anytime Fitness in the West.

The biggest and most amazing gym in Minto.. Love every minute spent. The staffs are very friendly and helpful.

Good quality, big space, everything you'd expect for a fitness facility! The biggest AF I have visited.

It's a massive gym with a lot of equipment and more than enough cardio machines to keep everyone busy.

Best anytime you can go to but it’s too packed if you’re looking for something quiet don’t go here

Was excited to be back in a gym, bigger than the old location, but there is not enough parking.

I love this place it's awesome it's fresh it'd new great service great machines 100% happy

Great staff and clean gym, been there over two years and I enjoy my workout every time.

It is a great Gym. The facilities are great, it is big. Too bad the prices went up ☹️

Really good gym, with great equipment and services. Good staff and well looked after!

Just recently become a member and loving the experience. Great crowd training there.

Great facility with lots of different equipment and the staff are always so lovely!

Great setup. Friendly welcome vibe and well multicultural balanced blend of people.

Good equipment and clean. Not too much crowded. I go everyday in my lunch breaks.

Excellent equipment with huge amount of space. Best one I have seen so far.

Good gym with variety of equipment...clean environment...friendly staff

Really friendly, great facilities, great for a quick lunch workout.

Excellent service, staff helps out with any problem I come across

False advertising ,what they advertise is not what they offering.

Fantastic facility! A very well equipped gym and friendly staff

Local gym. Heaps of equipment and very spacious. Love it

Love it. Massive gym and friendly staff. Very well kept

Huge spacious gym. Had a really nice workout here

Best gym, good equipment, very humble atmosphere

Equipment, environment and people all top class

Cracka gym n also the miller gym …

Great gym with great equipment and atmosphere

Great place to workout with good facilities.

very small gym and not feeling fresh inside.

The staff girl was hot and very helpful lol

Always clean and equipment is high quality

Great Gym, atmosphere and helpful staff.

spacious and plenty of equipment to use.

Nice and clean and covid saftey is No 1

Club Manager Racist towards Indians

My favourite place My friends place

Great staff, clean gym equipment.

Very clean and nice open latout

Pleasent staff good equiptment

Best anytime i ve been so far

Very good staff are excellent

Was great clean and spacious

I love Anytime Finess gym

COVID-19 and no WIPESSSSS

Fantastic, great place.

Not a bad facility

Clean and modern

Really good gym

was very good

Never been

Good gym

Love it

Great

Super

Good