Apple Auto Glass Ottawa

310 reviews

2981 Carling Ave, Ottawa, ON K2B 7K1, Canada



Apple Auto Glass Ottawa is a Auto glass shop located at 2981 Carling Ave, Ottawa, ON K2B 7K1, Canada. It has received 310 reviews with an average rating of 4.8 stars.





Frequently Asked Questions

  • The address of Apple Auto Glass Ottawa: 2981 Carling Ave, Ottawa, ON K2B 7K1, Canada

  • Apple Auto Glass Ottawa has 4.8 stars from 310 reviews

  • Auto glass shop

  • "Excellent customer service and warranty"

    "Amazing service, I had an appointment, for what i thought was a chip in my windshield, turned out it was just sap (embarrassing)"

    "Fast and good service"

    "Called about a windshield replacement and was given a quote and quick appointment without issue"

    "We have now used this location for a couple of windshield replacements and had to take a moment to let people know of our great experiences"


  • Arie

Excellent customer service and warranty. Last year my windshield cracked badly by a flying stone, I found this auto glass store with many good reviews and very reasonable price, so used their service to have the windshield replaced here. A year later this month, I noticed that in the bottom right corner the glass had a small crack by itself. I went to the store, Shawn came to check it out. Without much saying, Shawn already offered a free replacement under the warranty, and said would order a new windshield and call me to set up the appointment time. Within a few days, reception already phoned to set up the time. The windshield has been replaced without a problem. If you need windshield service, looks no further, you can trust this store.

  • Danielle-Renee Guay

Amazing service, I had an appointment, for what i thought was a chip in my windshield, turned out it was just sap (embarrassing). I asked them to look to see if they could find the source of a water leak in the trunk. I had been to the Volkswagen dealership 3 times regarding the leak, and their last diagnostic was that the back window needed to be replace for about $400. Sean ((Shawn?) at Apple Auto Glass, took the time to investigated the problem thoroughly, and while they could not find the exact source of the leak, there were able to tell me that the window is not the issue, saving me time and money. Should i need any car window replacement, this is were is will be going.

  • Omar Mahgoob

Fast and good service. Great in terms of timing. A few days later, I noticed that they did not put the eye piece of the car (the lane and sign reader) back to the windshield in a proper way. And I was facing trouble in turning the lane assist service back to OFF. I didn’t have the time to contact Apple Auto Glass to blame them, however, they took the initiative to contact me and they were keen to fix that. They even sent a person to my house to fix it. And when it did not work they lent me a car and took mine, and within a few hours, they were able to put the setting back right. In summary, I’m impressed with the level of customer service.

  • Travis Cole

Called about a windshield replacement and was given a quote and quick appointment without issue. The front desk representative was friendly and easy to deal with. He was ready and waiting for me to arrive, in fact. If you feel like waiting, there are chairs and a TV playing. There are some nice shops/restaurants and places to walk around in the area if you want to do that instead. The replacement windshield itself is very similar to factory one and was well installed, with no issues so far. I highly recommend Apple Auto Glass Carling location. I had a hassle free and pleasant experience.

  • M Cantwell

We have now used this location for a couple of windshield replacements and had to take a moment to let people know of our great experiences. From the initial phone call things were explained and made easy for us. One replacement went through insurance and was seamless. The second did not and was just as seamless. We did have an issue but it was quickly resolved by the friendly and efficient staff. Love the fact they use quality glass unlike the places. Also, love the warranty. Thanks for a quick, efficient and friendly experience.

  • Ian Maclaren

Receptionist very polite and efficient in getting me scheduled, processing the work order and getting me on my way. The owner handled the install directly and dealt with all aspects with professionalism and to my complete satisfaction. I was in and out in less time than projected and a day later the results appear perfect. I don’t often make a review but in this case the service level and pleasant experience prompted it. I wouldn’t hesitate bringing my service to this Apple Auto Glass shop on 2981 Carling Rd in the future.

  • Sheena Whitten

I can not recommend this company enough. From my initial inquiry to the final installation of my new windshield, the staff at Apple Auto Glass were extremely friendly, timely, helpful, accommodating, and the final result was perfect. I had gotten a quote from another service provider and Apple Auto Glass came in 10%+ less expensive. I don't usually leave reviews, but the customer service experience was so great that I felt it was prudent to recommend them to others.

  • Dickson Tan

Great customer service, tried calling other glass places (one place called me after a day, another company never even called back). Lorna picked up the first time I called and explained the process, quoted me on the spot, gave me all the options and arranged with insurance company. She got me in quickly (when the OEM part arrived) and installation was done sooner than promised! I would definitely recommend this place. Great job all around!

  • kadir turhan

I definitely do not recommend. There was a crack in the windshield. First I went and asked how much they could do it for. They said there would be a fee of $800-900 plus taxes. Then my insurance said it would cover it, so I went and got it done. They charged $1700. They also did not share the invoice details with me. I feel like I've been scammed. They are not transparent, I do not recommend, I would give -5 stars if I could.

  • B M Dolce

I have come to this location for years to have my windshield chips repaired and this time, my windshield replaced. Alysha ordered my windshield and kept in touch with me as, it was taking a while to track one down. Alysha was very pleasant and kept me informed. Went in today for a windshield replacement and the service was excellent and my windshield looks beautiful and new. Thank you! I will return and recommend.

  • Yujiao Hao

Great service at a very reasonable price! In this shop, you don't have to bargain. I had my new car's window tinted here, and they really did a good job. As I'm a new driver, the lady helped me to choose the right color and reminded me not to roll down the car windows in 2 days. Also, they even cleaned the exterior of my car, a great thanks. I will certainly visit this shop again in future.

  • Josh Fournier

This place is a breath of fresh air. I had my front windshield replaced today, my vehicle was brought in and service completed per the allocated appointment time and the price is very competitive. This husband wife team are kind, courteous and professional. Their shop is IMMACULATE and the waiting room is clean and tidy. So glad I went here. Great job guys, keep up the amazing service!

  • Graham Sproule

They replaced the windshield for my Toyota Corolla at the lowest price of any place in Ottawa. I also gave them the wrong year by accident, and they only took 30 minutes longer than schedule after having to order the correct windshield. Allowed me to use two mastercard gift cards and charge me nothing extra for giving them the wrong year of the car. First rate, and highly recommend!

  • Cindy Roy

This is my 3rd windshield replaced by Apple Auto Glass. Their speed and service are always exceptional, but even more so this time. They ordered and replaced my shattered windshield within hours of receiving my car, replaced the missing wiper blade, and even vacuumed up the glass shards inside the vehicle for me. And their prices are very competitive. Highly recommended.

  • Helen McDowell

I am another very happy customer. The receptionist kindly said I could bring my car in for an estimate re a nick in the windshield. Shawn, the owner said it wasn't going any where but touched it up on his own. I recommend this location as your first and only choice because they care. He repaired two other cars for me in the past and did excellent work at a good price.

  • Adam Norman

Calling to book appointment was easy. Got the car in same-day. The appointment itself was 30 minutes. The associate was pleasant and accurate about the time it would take. The stone chip was the size of a dime. Their fix did not make the chip completely disappear - they said that would probably be the case. Overall, I am happy with the service and experience.

  • Laura Tracey

Great service. They owned up to a small scratch they caused on my vehicle and bent over backwards to compensate for it. Everyone was exceptionally friendly and professional. I've heard good things about this place, but now I've experienced it. They were also less expensive than anywhere else I looked into for a windshield replacement.

  • Belinda

It was a very good experience. The staff of the store were very professional. They adjusted the time for me, put on a new windshield, and even cleaned the windows on my two doors. Let me feel warm from my first failure experience. I don't know the names of engineers and front desk staff, but thank you. I would recommend this store.

  • D C

These guys are awesome! Window was replaced perfectly, place was spotless. No BS. The tech even moved the oil change reminder sticker to the new windscreen. Receptionist was great. Replacing a windshield isn't my idea of a good time but Apple made it a breeze. Great job, you guys! Keep up the good work.

  • JB Lee

The owner and staff are professional and courteous; customers are treated with respect. The replacement of the windshield on my Toyota Camry was completed in a very timely manner and completed work was flawless. Easily one of the best car-repair related experiences I have ever had.

  • B Dubbs

Allie at the front desk was very courteous. Had my 2019 Jetta windshield crack and they saw me the very next day for a windshield replacement. Competitive pricing and the job was done on time. Have been there before for repairs and will continue to use them. Thanks guys!

  • John W. MacDonald

I called made appointment for next day. Cracked windshield replacement needed. Front office called and settled with car insurance on my behalf on the spot. Great service. This was my second time requiring service as my last visit was in 2009. Highly recommended.

  • Matthew Gifford

Outstanding service! I booked last minute as a stone chipped my windshield on my drive home and it was already starting to spider! they squeezed me in just before close… 20 minutes later I was out! $85 and one happy customer Will never go anywhere else! …

  • Alex Fenwick

Really impressed with the service. They had the best price out of five shops I quoted. Full replacement of my windshield was done in an hour and a half. Proper COVID precautions in place. I hope to not use their services again, but if I need to I'll be back.

  • Dave Muysson

Highly recommended. They did an excellent job replacing the driver side rear door glass after it had shattered overnight. They had me in and out in less than 24hrs from when it broke. Very professional behaviour and transparent about costs. Amazing service.

  • Rene Aguiluz

Amazing service! Got our Windshield Replaced very quickly. Super Quality and Excellent job, Alysha was very friendly and helpful, as well as the worker that replaced the windshield that day. Thank you very much, I will definitely recommend to everyone. 5/5

  • Sonjay Bromfield

Great service. Had an appointment booked but they were short staffed, they tried to get a hold of me but couldn’t so they worked later to get my car finished even though when I showed up I offered to reschedule. Would definitely recommend and go back

  • Tim Stahl

Fast, professional and courteous service. 5 star all the way. The front desk person is very nice and very professional. The rock nick in my windshield was fixed in 30 minutes. I’ve had 3 windshield nicks fixed at this location. Great job each time.

  • Vickie Graham

Right from my call Apple Auto Glass were not only friendly & professional I had basically same hour service. I had a chip in the windshield of my car purchased a week ago. Their quote was reasonable & no up selling. Thank you to all the staff.

  • Brad Clarke

After checking out several options to get the stone chip in my windshield fixed, I chose Apple Auto Glass. Called this morning and they were able to take me in the same day. Great service and a quick turnaround. Very happy with the results.

  • Jackthestar Fournier

This is the second time I attend this location. November 2017 l had my windshield replaced due to a major rock chip and cracks. I was received very well then and again today. My initial replacement cost was the cheepest in 4 quotes I had

  • Eric Tuttle

Called around town for quotes, and Apple had the best quote, great reviews and they could get me in on the same day. I even traveled across town because of their reviews! But after having my window replaced, I know why the reviews are so

  • puneet arora

Amazing Staff and service. I had used them previously to replace my windshield and had to go back after 3 years as there was a stress crack, they agreed to cover it under warranty without any hassle. I will not hesitate to use them again.

  • Greg J

Beyond happy with the experience I had when replacing the back window on our SUV. I felt valued even during Initial discussions over the phone to get a quote. All questions were answered before I arrived. Repair techs were able to help

  • Laurianne Bryant

My windshield was cracked and I knew it would be super expensive to fix. I called around to different businesses and they all quoted me over 520$ without tax. I called apples auto glass and they quoted me 345$ Before tax. I called the

  • Sergio Bt

Amazing service, I would not hesitate to bring any of my vehicles there. The entire crew is amazing and professional, right from the owners to their employees. I have had a windshield replaced and a few rock chips repaired.

  • Farid

Great service and price, windshield replacement was less than 1 hr, let's see for a few weeks the quality of the install. Few days later, mounding came off so was not pleased as had to go back for them to fix.

  • Rajesh Gopalakrishnan

I highly recommend Apple Auto Glass for anyone in need of windshield replacement. Their promptness, professionalism, and reliability set a high standard. I’m genuinely impressed and satisfied with their work.

  • Bruce Ray

We had a windshield stone chip repair recently. Super service. The repair was completed quickly and so good you could not see the where the chip damage had been. Thanks again for the great service.

  • Kerry Canam

Fast and reliable service. I called on a monday and was offered appointments as early as wednesday. They said it would take about 2-3 hours and I they finished the job in that time. Thanks!

  • I J

Straightforward windshield replacement (no HUD, camera or sensors). Booked a two hour appointment, completed on time. Friendly staff, very clean shop. Over a month now with no issues.

  • Stephen Chen

Got my windshield replaced at Apple Auto Glass couple weeks ago. Excellent service and very competitive price, less than half of what my dealer will charge me. Strongly recommended.

  • Christine Medynski

The scariest thing happened my rear window shattered and exploded. The crew at Apple were so helpful and had my window replaced that afternoon. Highly recommend


Great staff and great service, very professional work. It's urgent for me to repair due to growing cracks, this store give prompt response. thank you very much.

  • Alex Holtz

They did a great job replacing my windshield. I have had them work on my car twice for different issues and they have been awesome. Great, fast service.

  • Maighan Giles

Amazing service! Very friendly and informative. Quick service and half the price of other windsheild replacement places. Very much recommended!

  • spencer whyte

This is such a well run business. They have the best prices, and their windshield work has stood the test of time for us.

  • Ron Hutchinson

Service could not have been better. Reception area was bright and clean with lots of comfortable seating.

  • Marc Lehoux

Great Service, competitive prices, friendly staff. Strongly recommend for windshield repair/replacement

  • kevin Longpre

Friendly Staff and high quality of work to your vehicle. Highly recommended.

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