Buying a house is not as easy as I thought. After a strong struggle of nearly 4 months with different Real Estate agencies, different Sales persons I had a chat with Luke on 12th Aug-19. I was surprised how precise a sales person is. Really he is a genuine sales person and he is capable of reading the mind of a customer. With in minutes he got my dream house requirements I had in my mind. With his wide knowledge of the market, Locality, Facilities he described this house and he said "Come, have an inspection and you will like this house". Fixed the appointment, inspected the house on the next day and as he said I liked the house. He is very honest. When I asked the price he explained the market trend, price and the demand. Unlike other agents he is very specific in his words and so the price. I did the desktop appraisal though one of my known sources and find the accuracy of the price. The third day the deal was over and my 4 months long struggle come to an end. I bought my dream property and it was a win win price for both vendor and buyer. The other best part is he himself handling the whole customer relationship process. Even after office hours he is reachable and is available for any help. All my request were carried out promptly and this I suppose goes both ways Vendors and buyers. When I asked to do one small maintenance on the property, since there are few more weeks for the settlement, his response was "If the vendor is not doing it I, myself will do it for you" and I will never ever forget this. I can guarantee this kind of support it is very difficult to get from other agents. It was a great experience with Luke. He is experienced, takes initiatives and ready to go above and beyond. Thank you Luke and I wish you for a Bright and Successful future. Justin Rao 23-Oct-2019 I wish to place on record the excellent after Sales Service rendered by Luke. Post-Settlement , Luke went beyond the call of duty to assist me with the clearing of unwanted furniture's left behind by the Vendor. I sincerely appreciate your attitude and help rendered in effecting a smooth move in. Justin Rao

We had the great pleasure of Luke Penny selling our home of 28 years in Blackburn. We are Senior Citizens and was initially very over whelmed by the thought of selling our home to downsize to a retirement village. This was completely unnecessary. Luke made the transaction completely seamless. On the Sunday he walked into our home which after 28 years was rather full. He rolled up his sleeves assisted our family to de clutter. On the Monday he returned and spent 3 hours moving old bricks we had stored into a skip. His assistant had organised a house clean/detail for the Tuesday and Wednesday, photos for the Thursday and on the market on the Friday. It was absolutely no stress to us at all as he had everything organised. The first open for inspection had our home open on the Saturday and Sunday with follow up calls immediately after. Much to our delight he negotiated a remarkable sale price upward of $100;000 than we had initially anticipated. We cannot highly recommend Luke Penny enough, his professionalism and gentle approach with us particularly at our time of life was exceptional. Nothing was too much trouble for Luke and rolling up his sleeves to assist in manual labour that we just could not do was outstanding, ensuring our home was presented at an optimum, his constant up to date information regarding all interested parties was comforting. Luke has gone over and above what we expected from a Real Estate Agent. At the end of the day we could not have asked for a better or easier sale, it was a win for us, a win for the purchaser and obviously a win for Luke. How does it get any better than this? Kind regards and our sincere thanks to Luke Judy and Andy

After more than 1 year on the market the house was not selling because Applby concentrated on Developers to buy the property for subdivision with 14 month settlement, ignoring the buyers that just wanted to live there. There was so much back and forth, these buyers eventually lost interest. Applby blamed it on me because i did not allow the trees to be cut down 14 month before settlement, but that was far from the truth, 3 month before settlement was my condition for removal of trees. More than 1 year later, I had to pay $5.000,00 dollars for “advertising” and a lot of arguments, i discovered falsifying of documents etc. so I discontinued their service. By chance I spoke to an agent from O’Brian Real Estate. Applby would not take their “for sale” sign down until way later and many requests to do so. Finally when the new sign went up, it was about 10 days, maybe 2 weeks and O’Brian had the house sold to a wonderful family with 2 small children, they plan to live in that home we lived in for 34 years, since we came to Australia. I could not be happier. Thanks to Nick Tang who facilitated the sale, it was great, he really cared and considered every thing l said and the buyers. It was a very happy occasion when Nick Tang brought me the offer, i accepted and it was all done. I have since been able to persuade 2 of my relatives and a family friend to stay away from doing business with Appleby after telling them how this company conducts itself. This is meant to be a warning to any potential clients thinking of selling or buying using Appleby! .

My partner and I are sitting here on a Sunday night enjoying a drink instead of out there still shopping amongst the crowd. This is all thanks to Luke Penny. We first met Luke a few months back and our first impression of him was that he is genuine and he talks! Not like most other agents who just let you wonder around the property by yourself, he introduces the suburb, the surroundings, the neighbourhood and the house. How often these days do you have an agent actually go around the house telling you about what you are buying. He is honest about the price range unlike other agents that play games. Beware!! There are lots of properties still on the market for 6m+ and the price range just keeps going up and down like a yo-yo. For the vendors....remember this, there is a term amongst agents and its called "quote them high and watch them cry". Luke handles the whole customer relationship process himself instead of others than will let you deal with an assistant that is not experienced. All requests were carried out promptly and this I suppose goes both ways -vendors and buyers. We bought a great property and it was a win win for both vendor and purchaser. We had a great experience with Luke - he is experienced, takes initiative and ready to go above and beyond. Thanks Luke from Arthur and Holly

We've been through Appelby leasing commercial property now for 5 years, that is until 2 years ago when we leased a property through Michelle Few. Michelle has to be one of the most horrible human beings we've ever delt with, we then had an issue with concrete at the front of our premises a few months ago where it collapsed and after numerous emails and phone calls we were told by Michelle "it's not as bad as you are making it out to be" one of our staff members was then almost severely injured after multiple emails requesting something to be done before someone is hurt. 3 months later, having to launch a case through the VSBC to try and get back some funds for the damaged machinery going in and out of our warehouse as the issue is right at the roller door, after 15 emails still nothing done, they then had the nerve after we sent an email to her superior to send out a notice of intention to breach our lease. All we wanted from the start was the concrete fixed so we could go about our business, met with nothing but lies, road blocks and plain rude phone calls. We have now cancelled the lease and moved into a property that has a better agent. This review is completely factual & Michelle has quite the reputation around the Bayswater industrial estate for this.

Incredibly rude, condescending people that will immediately speak to you like you're a child, or beneath them, instead of addressing any issues like an adult. Have been dealing with them for four years, still haven't been able to get our oven or leaking laundry taps fixed. It took them several years to service the gas heater (before the most recent service, the last one was completed years before we moved in), which is extremely dangerous. They never respond to e-mails. They're still addressing letters to a housemate that moved out over two years ago, despite us telling them multiple times that we handed in all the necessary transfer paperwork years ago, which they've obviously lost. We're not the kind of people who like to post negative reviews but after four years, we literally dread every interaction we have to have with our agent. EDIT: Just got off the phone to them after being spoken to like I was being pushy and annoying for simply enquiring about essential, required by law, gas heater maintenance. Even when I purposefully try to be as polite and chipper as possible for fear of triggering some sort of chastising. And I had to call them about it because they don't respond to the online tenant maintenance requests. We're at our wits end.

If I had to choose a word to describe Luke, it would be conscientious. If I had a two words to play with, they would be hard and working, used together, in that order. I was impressed at how quickly things were done when we spoke with Luke about the sale of our father's house in Mitcham. There was plenty of communication from Luke to ensure that we were kept abreast of the process and he consulted us on all his plans for the sale of the house. There were numerous 'open house' sessions (even on Sundays) to give prospective buyers ample opportunity to view the property. Sadly for us, the real estate market in December 2018 appears to be cooling down and this was reflected in the lack of bidders at the auction, when the propery was passed in. Not to be deterred, Luke contacted all the prospective buyers he had dealt with and in a few days the deal was done for what we think was a good price in difficult times. As far as I can see his only failings are the fact that he is ridiculously tall and doesn't appear to drink coffee, neither of which seem to have an effect on his abilities as a property consultant, so this sentence is probably pointless. Do yourself a favour and call Luke if you have real estate dealings.

Absolutely unproffesional in my experience, had the property manager using smart comments, petty actions and lack of dedication. Was talked to and remarked to as if we were children and was ignored and talked over in any issue discussions, wouldnt let us rectify any valid issues and brought up petty filled issues alongside that. Do not want to deal with this ever again, obviously its case by case but this was shocking. Immature remarks are no good from one adult to another in any circumstance. Everything was dragged out and never felt as if we had a say, even when talking with the manager we were simply disregarded and belittled. Unbelievable, would go to VCAT but rather pay them their money seeing as thats all they want and be done with their unprofessionalism and comments. More than happy to recieve a follow up call but will not remove this review as it can not be ignored how the property manger dealt with us.

I’d just like to praise and commend Luke Penny on his Professionalism and attentiveness. I found him knowledgeable about the market, great with responding to my questions/requests in what I was looking for and coming back to me immediately. From the moment I walked in the door and sat down with him, he compiled a list of everything I was looking for in a home and asked numerous questions. He constantly kept in contact advising of many properties coming up and I had a viewing of one I was really interested in. At the last moment I found a property in a totally different location so bought through another agent, but I’d call Luke again when buying my next property and would instantly recommend him to any friends or colleagues looking to invest/purchase a property. He is a great communicator and relates really well with people and an asset to the practice. I look forward to future dealings.

Luke Penny contacted me a few years ago regarding a property that I owned in Ringwood East and was occupied by my elderly father who has since moved into assisted living. The property required extensive internal renovations and as I reside in Perth this posed significant logistical problems for me. I discussed the problems with Luke who offered to assist me. Luke obtained competitive quotes for me and oversaw the work was completed to a high standard . He saved me a considerable amount of time, money and worry. He has since sold the property for me and achieved a fair and honest price for it in a challenging market. I have bought and sold many properties and dealt with many agents over the years and Luke Penny stands out as the best. I wish him all the very best and am confidant that he will have many happy clients like myself. Peter Hutton.

Don't waste your time deal with them, They just team up to cheat tenants, use tricks to fool you, until you find the third party ombudsman to complain, during the covid hard time,They keep sending full payment bills to oppress me, no Industry ethics. It's no use communicate with them, They don't care about tenant at all. Luckily I didn't struggle too long in their trap, I found a ombudsman !!I kept all the paper work and email evidence so all my complaints are resolved through the VSBC( Victorian Small Business Commission) . Remember ,do everything you can to find the third party ombudsman to help you!! because we must learn how to defend consumer rights!! Now my contract with them has been over for few month, still can get some deceptive emails from them.I have completely rejected it. Terrible service, would never never recommend !!!!

my experience with Appleby real estate Bayswater initial was not great, my dealing with the agent I had at first lost all my emails when he left so I had to forward on the 60 odd photos I took again for the condition report as the property was filthy when I moved in. This was on the landlord Not Appleby. I ended up having dramas with the landlord to which point I was no longer safe at the property. Peita and Nicole from the rental department were amazing, they helped me with all the paper work and supported me and my decision to vacate without outstanding fees. (Only due the circumstances) they have also assisted me in finding my next property and been a great reference. It's not common the tenant gets any support but Appleby Bayswater have done a great job for me!

An interesting experience when attending a property viewing today. Due to unfortunate circumstances, i had left my phone at home and could not contact my partner to attend a house inspection. when asking the property manager when the next viewing would be, she rudely told me there would unlikely be one as she had three or four people going through. we not only own two homes but a business and are just looking to upsize. the home we live in would have gone to the agent we rented from. renters are not treated very well i am learning until the agents know you own property. i did not even bother looking, why would i want to deal with this woman. it is a sad reflection on appleby's and you missed out on what could have been a wonderful opportunity. shame on you.

My parents sold their home using Ryan Kennedy and Wayne Sewell. We then re-leased the property through Appleby. Through the course of the lease, my mother was frequently bullied by Wayne Sewell who was unprofessional at best. Upon contacting Wayne to talk about end of lease cleaning, I was referred to as “young lady”, spoken down to, yelled at and sworn at. Upon contacting the head of the company regarding this behaviour, I was offered an apology. However never received an apology from Wayne. They also charged $800 for an excessively large “sold” sign without first asking, this was refunded after contacting the agents. The rest of the team at Appleby were fantastic. However I wouldn’t recommend Wayne to anyone who doesn’t enjoy misogyny and bullying.

Luke Perry from Appleby Real Estate Bayswater ran a brilliant sales campaign, which resulted in a wonderful sale of our family home of the past 24 years. Luke approached us just as we were preparing to put our home on the market :we had decided earlier to use another excellent agent, however Luke’s presentation was flawless so we engaged him to sell our home. This was the best decision we could make. Luke was honest, respectful, focused , and worked hard to get a very satisfactory result for both us the sellers, and the happy buyers. A dedicated professional such as Luke Perry makes all the difference. Thanks so very much Luke we will happily recommend you to anybody looking for a great agent.

Back in 2010 our business grew to a point where we needed office and factory space, I got in touch with Don Del Giudice who understood our requirements. Right from our first meeting we trusted his judgement and vast knowledge of the market around Bayswater and sounding suburbs, educating us on what is a good and bad property to lease. Since our 1st meeting Don and I have created a great bond where now we conduct electrical service for his properties under management. They are a fantastic client to work for and once again I can't thank Don and the Appleby team who have made this an enjoyable/successful experience we look forward to the future. Dean Stephen - Managing director Elecflgiht PTY LTD

After 47 years in our house, it was time to downsize and spend more time with the family and the two Grandsons,it was hard to let go for me personally,but we had Mr Wayne Sewell of Appleby Real Estate in Bayswater,looking after the sale of the house,he was truely wonderful,he gave us support,any advice or worries we had he was always ready to help,and he could see i was struggling at times but always had the patience to just listen to me,we always new we were in good hands, Thankyou again Wayne for everything you did for us and for making the sale of the house go so smoothly...we would Highly Recommend Mr Wayne Sewell if your thinking of selling.....With Many Thanks Sincerly Joy & Stan Hobbs

I highly recommend using Applebys, I especially recommend Luke Penny. From the get go we had such a smooth experience. Luke updated us every couple of days throughout the sale, he ensured we were looked after and sorted anything out if needed be. After settlement he checked in often to see how we were going. So not only did Luke keep us up to date from first inspection, to offer put in to offer accepted but he made sure after settlement we still had a great experience. I couldn’t recommend him enough nor thank him enough for guiding us through our first home purchase. Luke is trustworthy and invested in every property he deals with. Thanks so much Luke for all you’ve done!

The biggest mistake I made was to sign the commercial lease with Appleby on 2019，The only experience to tell it will be a never-ending road of complaints。 Do not trust them！！！unreliable ，Loss of reputation and integrity ！！ Worst service ever! they never care about tenants . Amy Thorne, especially be careful of this person. She gave me with a lots of mistakes and terrible paperwork , let me have to complain to VSBC to get fairness and justice. When my contract with them ended, they still wanted to hold my deposit bond, until I went to VSBC to complain again, finally got my deposit back! Just like a nightmare , I won’t recommend to anyone. All my feedback is truth .

Above and Beyond is all I can say. I can highly recommend Luke for his Professionalism - Letting us know what was going on at every stage through the sale of both our home and rental property. His friendly, kind manner from the start putting us at ease. Lukes dedication to the sale - My husband and I joked about how many boards he put out before the open, all leading to our house. After every open he would report back all the feedback he received from buyers and offers. We only had 2 open houses on both properties and then they were sold in 2 weeks! He got the best price for both our properties. Thank you Luke, we couldn't be any happier with the results.

I was looking for a unit for 2 friends, who's English was not great. From day one we were met with politeness, help and support all along the way. I had to tell Nicole how good it was dealing with her as every tiny problem and fault was addressed immediately. They showed great patience as we had to deal with interpreters and much time translating the paperwork. I have recommended Appleby to some friends already. I communicated openly and asked many questions along the way, at no time did I feel I was a nuisance. Michelle always greets us with a smile and I feel comfortable asking any questions.

We recently engaged Philip Leeson to assist us in selling two of our commercial properties. His approach was professional and positive. Phil also provided us with great input on what needed to be done to sell one of our properties to enable us to get the best return on our investment. Thanks to his guidance we sold both properties within a very short period of time. Phil’s relentless pursuit of achieving a better than expected sale price was second to none. We would absolutely recommend him to buyers and sellers as he knows the market and makes everything so easy. Thanks again Phil!

Just bought a new home for my Mum in Bayswater from Luke Penny. He has being so helpful all the way until settlement. He actually went to the house a number of times to take measurements for me and made sure the property was nice and tidy before settlement. I believe other agents Will just tell me to do it myself at final inspection. Luke understood my urgency and was more than happy to do it for me. We also believe he did a great job in securing the property for us. When we are ready to sell later, Luke will be our number 1 preferred agent in Knox. Thanks a million Luke!

Absolute joke of a real estate company. PLEASE RECONSIDER before going with this company. They are so sloppy with their documents and communication that it will cost you more in the long run. Repeatedly asking for documents and certain costs that were never given until the bill comes, and when questioned they try and back track and send you screenshots for attachments... that have the wrong page correspondance according to your contract. As an owner, beware for your poor tenants, and as a tenant, do not rent a factory that is affiliated with this real estate company.

Samantha is such a professional in her role as property manager, she has been managing my property for several years now. As a landlord I have been so impressed with her high level of communication, responsiveness, ability to resolve any issues, willingness to always go the extra mile and always advocate for her clients. I would not hesitate to recommend Samantha to manage your property, knowing that it is her safe hands. She is a absolute credit to her profession and Appleby Real Estate are certainly very fortunate to have Samantha as their property manager.

When I first met Marnie 4 years ago as a nervous interstate investor she eased me through the process of renting out my townhouse in Boronia. Earlier this year Marnie SOLD my townhouse. She worked tirelessly for me throughout the marketing campaign, organised tradesmen, cleaners and stylist to prepare my property for sale even showing potential buyers in the evenings and public holidays. She kept me updated after every inspection. Her strategies, patience, positive attitude and warmth made me trust her 100% from start to finish.

Horrible real estate agents. I tried calling, emailing and texting regarding a potential property over 2 weeks with no reply. They just dont care to respond to potential buyers. If you go with this company you are guaranteed to miss out on potential buyers so you wont get the best price! They also leave open for inspection listing times up on real estate websites even after the property has been sold so families turn up only to find a sold sign and no inspection. No professionalism, poor work ethic and practices. Avoid!

We recently purchased our first home through Marnie at Appleby Real Estate Bayswater. Unlike the majority of other agents we came across, Marnie was transparent and welcoming. We purchased our first home in the most stress free way possible, no games played at all. Marnie was an absolute delight to deal with during the settlement and always kept us informed of what was the next step. As first home buyers, we couldn’t be more appreciative to have the experience that we did with Marnie, a truely first rate agent.

We sold our property through Robert Archer and were thrilled to say the least about the whole process. Roberts professionalism, true caring nature and extensive knowledge made what we thought would be quite a daunting experience, turned out to be a very smooth transaction all round and Robert did not stop the communications when the deal was done. We can highly recommend Robert and having previously sold and purchased properties in the past this was by far our best experience and outcome.

I poped in to do a bit of work on my fathers house getting it ready for sale, and found an estate agent cleaning the gutters!! OMG! That was Ryan Kennedy "I just wanted to make it look good for the photos" he said It was then I realised that i had chosen the right agent. The passion, honesty and integrity of Ryan has blown me away throughout this hard time and grief our family was going through late last year. Sold the house at Auction and was very happy with the result. Mate, well done.

My thanks go to David McGuiness and Leanne Duca for their professionalism and support. David helped us manage an extremely difficult tenant, providing sound guidance and firm communications. He helped us to sell the commercial property quickly and at a good price. Even after the property was sold and settled, Leanne provided amazing support and communications, guiding us through a mediation process. Couldn't recommend either of these two more highly for their excellent client service.

We were very satisfied with the work of Luke Penny and Ryan Kennedy at Appleby when we sold our house in Bayswater. They were both very attentive and keep us in the loop at all times. We could contact them at any time with any question and they would get back to us straight away. They were also willing to provide assistance with purchase process of our new home, which was great. Would definitely recommend them to anyone wishing to sell their house in the Bayswater region and beyond.

We had Luke Penny sell our parents house, as they had to go into aged care. We couldn’t be happier, he was empathetic, professional, and passionate about finding us the right price, even inquiring about how our parents were on a regular basis. He wasn’t afraid to help out in anyway if needed, and went above and beyond for us. Nothing is an issue with him. I can’t say enough good about Luke, if you want a genuine, honest, friendly , hard working, driven agent , Luke is it and more.

My wife and I worked with Luke Penny to purchase our investment property at Bayswater. Luke Penny is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with his time to us.He answered every question and explained every form and every part of the process clearly and thoroughly. Finding a potential land in this market is challenging, but working with Luke Penny made it as painless and straightforward as possible. We highly recommend him.中国投资客首选！！！

We just bought our first house through Appleby with the help of Luke Penny! He was very friendly and helpful the whole time and answered all of our questions that we had (which were many since it was our first time!) He responds to texts and emails very quickly so you are never waiting too long to get a response. We received updates about how our offer was progressing frequently and it was really great to have Luke help us through this process. Highly Recommended and thank you!

Could not recommend Luke Penny enough to either buy a house or sell! He has been incredible throughout our journey of purchasing our first house. He is always welcome to a phone call or meeting with you. Extremely quick to contact you regarding the property and presents himself with in a brilliant way. Throughout the whole process Luke has been nothing but honest and helpful and will definitely recommend him to anyone. Thanks Luke for all of your help along the way.

Appleby realestate are rude and inconsistent. They don't take tenants seriously. During this time of severe infection control they fail to read emails, and also fail to meet basic requests while also not meeting personal understanding. While also living in a house with almost 0 security and no heating after 4 months of requests to have such things fixed, I am made out to also be in the wrong as it's not an emergency? Emails will not be read. I do not recommend

Luke Penny I recently purchased a property through Luke. I found the process very straight forward - thanks to the honest, straight forward and professional approach adopted by Luke. Promised follow up calls were made as arranged - Luke kept me up to date with all aspects of the purchase, both prior to signing the contract, and afterwards through to settlement. I also appreciate the follow up contacts made by Luke since moving in. I recommend Luke Highly John

A big thank you to the Appleby Real Estate team!! We dealt with Luke for the purchase of our new home and he was fantastic from the very first meeting at the open for inspection right up to the very end. His quick responses in answering our questions and flexibility to meet in person at our convenience was greatly appreciated. Everything was great and I would strongly recommended Appleby to anyone purchasing a home or selling. Thanks again Luke and Appleby!

We bought a warehouse through David in 2017, he helped us arranging a rent deal with the vendor pre the settlement so we could store our inventory. During covid time, Renae assisted us with our re-financing requirements. We did not look around when we decided to sell the warehouse. I would highly recommend David, Andrew and their team who are very passionate on what they do and deliver tremendous outcome for us as client. Well done, and thank you!

We wholehartedly recommend services of Appleby Real estate and property manager, Sarah Tirchett to anyone who is looking for a real estate agent. Sarah has been professional, punctual and has great attention to detail. From the moment we engaged her services, Sarah put our mind at ease and we were comfortable that our property will be looked after. We feel that with Appleby Real Estate and Sarah Tirchett our property is in the best hands.

I came across Luke while looking for my investment property. The process is smooth and stress free. Luke maintain good communication between myself and vendor which enable me to secure my 1st investment property. Luke has what you looking for as a real estate agent, reliable, quick response, honest , hard working and well presented. He also have great knowledge in current real estate market. Highly recommend Luke Penny.

I was renting a factory from Appleby Real Estate, i can simply say NEVER use them for any service... they are extremely rude and unprofessional especialy the lady called Donella and the gent Don, they keep sending false statements and stealing money, when i tried to speak with the manager,he was so arrogant, didnt bother to listen what im seeking from. Please stay away from this scammers and extremely RUDE TEAM

Ryan Kennedy is a friendly, credible and accessible real estate agent! I have had the pleasure of working with Ryan in varying capacities ( real estate related ) over the past 3 years and I have always found him to be reliable, honest and kind. He's a great asset to the Abbleby Team and I'm excited to continue to witness his star rise! Thanks for all your help in the past Ryan, please keep up the GREAT work!!

I have been renting with Appleby for 3 years and Samantha my property manager has been amazing! So helpful and professional, inspections are done in a timely manner and feedback is always given quickly. I have only just moved out, handed my keys back this afternoon and final inspection has already been completed with bond refund processed. Thank you Samantha for all your hard work and great communication

We purchased a commercial property from Appleby Real Estate two years back in 2021. David McGuinness was extremely professional and thorough throughout the entire process. Two years later we are still engaging with David to receive the most up to date and relevant leasing information. I have no hesitation in recommending David to anyone who is requiring an honest and professional real estate agent.

Luke Penny is amazing! His work to get us to buy our first home was amazing. Couldn't have picked a nicer guy, especially with the time he put in for us, the late nights at the office and the many a phone calls was definitely worth it. Would highly recommend getting in contact with him if you ever want to buy or sell a home. Hopefully in the near future we get to use him again whenever we need to.

Purchase of commercial property engaging Phil Leeson 6 years ago was a pleasant experience a more professional, honest and realistic salesman would be hard to find. Contacted Phil when time came to sell said commercial property, he was relentless in achieving the best sale price for us. Phil's knowledge in commercial real estate is second to none, he worked above and beyond for us.

We have been renting through Appleby Real Estate Bayswater for over 3 years (specifically with Nicole), and any query or maintenance has been addressed very promptly. Nicole has a very vibrant and friendly manner and always asks if there are any maintenance issues etc. Great friendly service. I highly recommend Appleby Bayswater from a tennants perspective.

Firstly, thank you Robert Archer for handling the sale of my property. You delivered on your promises but more importantly you took a stressful situation and gave me confidence and peace of mind through the whole process. Your open and transparent negotiation skills achieved a price beyond my expectations and I would genuinely recommend you in a heartbeat!

We cannot recommend Luke Penny enough!! Luke has been amazing to deal with nothing was to hard for him and always honest and up front with us. We had to move back to Queensland before the property sold but even then Luke kept us updated with everything. Emails and phone calls ect... thank you Luke for all your hard work you have truly been amazing!!

I have purchased 2 commercial properties from Philip Leeson in the past 12 years. Phil is easy to deal with, a great communicator without the typical real estate agent 'fluff'! Phil represents both the vendor and buyer fairly and goes above and beyond for all parties involved. I would highly recommend Phil to any prospective seller or purchaser.

I've known Phil for quite sometime and he had always has time to call and keep me updated with the market conditions. he is easy to deal with, fast to respond fast to respond to questions, honest and realistic, understanding to your needs. Phil and his team @ Appleby has good market knowledge and professional. He is highly recommended.

We really appreciated Luke Penny's professionalism in finding a new purchaser quickly after our original sale failed due to the purchaser being unable to raise finance. Luke negotiated a very favorable agreement with a new purchaser including a short settle period as requested. My father agrees and supports these comments. Thanks Luke.

No communication after placing a formal bid prior to auction ( advised bidding prior was ok). On day of auction we were not approached at all to ascertain our continued interest or capacity to bid. Very disappointed as we were prepared to increase our bid if the agent had taken the professional time to consider our custom.

Hi Ryan thank you for yoursold my house in Parkdale I am so happy that we pick you to sell our property.we wish if have more property to sell we will get you again. You have very High standard about selling property. I recommend to any one who need to sell property get Ryan kennedy he the one need to pick. …

Luke Penny was the selling agent for the property we've just bought. He was lovely to liaise with; always responsive, willing to go out of his way to make everything easy - including driving 30 minutes to our house, and very down to earth and kind. A lovely person, and a breath of fresh air on the real estate scene.

In all my time of renting, my property manager Samantha has to be head & shoulders above any of my previous property managers, Sam is on top of everything, whether it be a maintenance issue or requesting a property improvement, Sam's response time is always within 24 hours, & very pleasant to deal with. Very happy.

Appleby real estate agents have always handled my rental properties with excellence, as well as the sale of two of my commercial properties with excellent outcomes. The selling agent, David McGuinnes, was across all aspects of the commercial industry and worked hard to ensure that I received the best price.

I have called multiple agents regarding multiple commercial properties they have for sale and no one actually answers the phone or calls you back!? Don't these guys make money from selling property? For any vendors out there, don't go with these guys...they don't even follow up a sales lead...just nuts!!!

As a first home buyer, I have been very impressed with the service Luke Penny has provided me. He has been immensely attentive throughout the entire process and has gone out of his way to do everything possible to put my mind at ease. I can't thank Luke enough for his guidance throughout my purchase.

Although my Parter and I didn't purchase from Luke Penny and Appleby, I could say more about how attentive and honest he was, as first home buyers he was prepared to say what would work and what wouldn't and nothing was to out of the way. Highly recommended agent around the Bayswater/Ringwood areas.

Bought a property through Luke, he is professional, very nice and friendly. Incredibly generous about his time, give feedback super quick as he follows up straight away when I had any questions. Thanks for all his help throughout the entire buying experience. Really appreciated the service.

I would like to thank Samantha and the team at Appleby Real Estate, Bayswater for all of there caring and professional consideration towards their tennants. It has been wonderful to have them as my real estate management/team. I couldn't recommend a better company. Thank you

I would highly recommend Ryan Kennedy. Ryan helped me through a difficult time in my search for a home suitable to my needs. He was so professional but was still able to conduct business with humanity. I would not hesitate to recommend him to future clients. THANK YOU RYAN.

Marnie is the most amazing Agent and lady I have ever met. Made my purchase of the new property the best experience ever. Wayne is also a joy to have met through this process. Could not have asked for a better team, I can not thank Marnie enough, she is simply AMAZING!!!

Samantha Thomas - Rental Department Manager at Appleby is amazing in getting the Job Done. I would have No hesitation in recommending her. I found her to be a Straight Shooter, No beating around the bush, tell you how it is approach in a friendly and professional manner.

Many years of long trusted service with reliable and honest feedback in all aspects of real estate. Phil Leeson has always been diligent and professional in assisting us with buying, selling and leasing. We would be happy to recommend him to anybody without hesitation.

Samantha from Appleby's has gone above and beyond to make sure the transition of my property has run as smoothly as possible. I trust her "diligent, leaving-no-stones-unturned" attitude to property management will serve her clients and tenants very well in the future.

wayne and ryan have been tremendously helpful in selling my unit. their experience and no nonsense approach ensure that the process was seamless and stress free. we always wanted seasoned agent with genuine old school approach and we got exactly that with appleby

Well what can i say! whole team are the best, Michael Morris and his wife Claudia were perfect in selling our house, such lovely people , also the Auctioneer Tony Marks was tremendous , best i have ever seen, plus a great guy. So thanks guys you did a great job.

We were very impressed with Luke’s dedication to selling our home , he was keen , reliable , and constantly in touch with us to keep us informed with feedback . I would highly recommend Luke if you are considering selling your property ! Phil and Tracey Leeson

We would like to give a big thank you to Luke Penny. Who sold our house in Bayswater. We are 200ks away from Bayswater and despite the distance were kept up to date on all details and very happy with the service. Thank you again regards Ann and Mike Dunford

its terrible to deal with this agency. I found it very hard to get contact with them and they are not willing to take you through the property. Nick was very arrogant and a pain to deal with. choosing this agency would guarantee you miss out good buyers.

Complete and professional service. Wonderful turn around times. Appleby have managed my properties to the highest standard. Nicole is an outstanding property manager, easy to communicate with and always goes above and beyond. Highly recommend Appleby!

Purchased my first home through Ryan Kennedy, it was a great experience, he took me through everything, step by step and without cutting corners, he is very honest, reliable and knows what he is doing and I will definitely use him in the future.

Appleby real estate have managed my portfolio for many years and there customer service and attention to deal is satisfactory. Nicole Cogan has been the property manager for a number of years and she is a pleasure to deal with. Highly recommend

I don't have any issue with Appleby but be aware of dealing with Wayne. We bought property through him (before he was working with Appleby). We were naive and got ripped off due to price gouging tact. I still get nightmares thinking about it.

We had a very easy and pleasant experience selling our property with Luke Penny he was straight forward and explained every step of the process to us. He kept us informed through the whole process and was always available when we needed him.

i moved into this very old unit with a friend and my daughter, it was dirty badly painted and had been empty for a few months. we where treated like royalty by a young agent who left a few months later. I got a letter from them saying that

Ryan helped me buy my 1st property and it was a great experience. Always there if i needed help or any questions. A1 service and would be dealing with him for the future from now on. Great guy and is the man to see keep up the great work ✌

Ryan is a honest, hardworking & passionate estate agent. He has a keen focus on creating not only memorable experiences but also outstanding prices for his clients. I would absolutely recommend his services to anyone looking at selling.

Arrogant and rude agent. Bad communication. Been waiting them to installed something on the factory that we rent for ages and keep delaying us with different excuses. DO NOT RECOMMEND TO ANYONE TO THIS COMPANY. COMPLETE WASTE OF TIME.

Ryan Kennedy is by far the best agent I have ever dealt with. Very friendly and helpful always takes the time to explain things and doesn't just brush you off after a sale. thumbs up Ryan for being exceptional! …

Ryan Kennedy is an ace agent! He helped us buy our first home. Ryan is trustworthy and great with communication. We felt like he had our backs - always keeping us in the loop with negotiations. Thanks for everything Ryan!

Ryan Kennedy has always been very proactive in responding to calls and emails, always very thorough in his research. Very honest and trustworthy. I would have no hesitation in recommending him to any friends or family.

Appleby Bayswater manage a number of different properties for us and we are really happy with the service our Property Manager Sam provides. Communication is top level and she goes above and beyond to help

A very friendly, helpful committed team have helped me immensely over the past 9 years. They have been prompt, courteous and have always done their best to help out with all my requests as a tenant.

Ryan Kennedy is very knowledgeable about the properties on the market. He is professional and very reliable. I highly recommend Ryan when it to comes to any questions about buying a property.

Great agent, especially thank a lot Luke Penny and Naomi Schnoor. We were very satisfied with their work . They were both very attentive. We could contact them at any time with any question.

Nicole Matejka is a terrific property manager. Her positivity and work ethic is great. Nicole is always efficient and professional and delivers helpful expert advice. Highly recommended.

Ryan and Luke surpassed our highest expectations in handling our property and achieving our aims. Excellent communication and very thoughtful. Thanks so much. You deserve 5+ stars.

Dealt with Luke Penny on numerous occasions as he was regularly working quite late to sell a local property. Very knowledgeable, helpful and hardworking. Would 100% reccomend.

In our dealings with Phil Leeson we have found him to be honest, reputable and having an excellent knowledge of the outer eastern industrial markets.

Andrew been very professional and prompt on getting back to us with any queries. Would highly recommend his professionalism and detailed responses.

WONDERFUL team, keep up the great job… liaised with Lady called Donella, amazingly friendly & highly professional… totally recommend their service.

Milan Djukic has managed our properties for some time. Always given professional service and honest approach. Highly recommended.

David and the team at Applebys have been a pleasure to deal with and really delivered the results on our commercial properties.

Brought and sold a few properties with Phil over the years. 1st class operator. Highly recommend working with him.

Phil Leeson is very knowledgeable and always gives us the best advice in relation to our rental properties.