Very unprofessional staffs. I tired to get a state inspection done, spoke to Keith who said to bring the car the next day at 8am. I arrived at the location at 7:45am the next day and spoke to African American staff (Name starts with an F) who gave me a form to fill out and said to wait till 8am. At 8:15Am the staff who has been on the phone all this while now decided to attend to me. He checked the brakes on my car and now me thinking the inspection has started, later realized he doesn't even have the permit to do inspection. I figured this out on my own when I realized he left my car unattended and started working on another Car. Mind you the time now was 8:50am. I asked him what was going on, he then said I have to wait for Keith. Whao Whao... So after all that waiting, he was now just telling me that this Keith who has the permit comes in at 9am. Very disappointing. I mean I woke up early to arrive at this place and this is what I get. Finally Keith arrives and immediately told me I have to leave the car and come back due to covid. Like seriously!! I explained to him what happened and that no one told me about leaving the car, although he said he will help me out but that I cannot wait for the car and that I have to go and come back. I mean he spoke in a condescending way and no remorse or nothing. Plus he kept repeating covid. I mean don’t use covid as an excuse now, I mean staffs needs to clearer and communicate as necessary. I wasted almost 1.5hrs of my Saturday time at this place and this is what I get. Plus Keith was not apologetic instead he called his staff to confirm my story. Staff in turn said that he told me about Leaving the car ~ he lied. He never even told me about not having a permit until I asked question. Finally, there no way I could now go back home and come back since I didn't prepare for this. I told Keith that I wont’t be going further with the inspection. He basically didn’t care , no apologies or nothing. Definitely not going back.

They will play with you and take their time working on your vehicle and in the process ruin your car even more with the intention on you returning for further repairs I repeat do not bring your car there .. these people appear professional but they will take Weeks or even a few months to fix something or diagnose a problem. They don’t call to follow up with you about your vehicle and they also fabricate stories on how much work they had to do on your vehicle when in reality they didn’t do much and won’t tell you how the problem occured or try to prevent it next time . They will give you your car back and a dirty condition and won’t clean simple technician duties as clean oil spills for example or let you know about any broken lights on your car in conclusion they’re the worst and will charge you a arm and a leg and won’t even fix minor issues or consult you about them and you have to call to follow behind them on your vehicle their customer service is horrible . Don’t not go I repeat do not go I live in Far Rockaway and I know from first hand experience and people close to me know they will cut something or loosen Somthing on your car therefore so you can return for more repairs and hopes you do more business.. RIP OFF

BRING YOUR CAR HERE!!! They are phenomenal! I called and got Christian, the mechanic, on the phone. He was very polite, and knowledge about cars, and answered all my questions thoroughly. When I arrived there he was just as polite, and I also was lucky enough to meet Keith and Brad, the managers, in the waiting area. The time flew by while I waited for my car because they were both such a joy to talk to. They were the same with each and everyone who walked in. Their prices are very reasonable, and I even got a Free Car Wash at the end of it all. Even the car wash was amazing. For a Free car wash I was expecting the bare minimum. But no! They washed both the exterior AND INTERIOR, the exterior was clearly waxed. And not just vacumed the interior, but Washed my mats, the inside of my windows, even painted something on my tire wheels to make them shine. Probably my best car experience ever.

Normally I hate getting an oil change. Shops usually take so long It’s like you have to have the trip planned out. Let me bring my book or laptop so I can entertain myself or plan to go for a walk to kill time Today was my first time using THIS shop. I literally dropped my van off and went next door to get some breakfast to prepare for my wait time. Soon as I got back to the shop to sit down one of the staff members approached me and said your vehicle is ready I was like you got to be kidding me. The guy smiled and said sir this is what we do. I definitely will be coming back here to get my oil changed

Came in for inspection and oil change for my van. Inspection was done with no appointment needed and completed in about 35 minutes. Oil change was thorough and cost only about $39. Plus, they give you a free full service car wash! Great place to sit and wait for your car to be serviced because they are right beside a Dunkin' Donuts. Very polite, kind, helpful, and talkative. They make you feel valued. Returned here to have complete brakes done a few months later. They drove me home in my vehicle so I could wait at home because it would be a few hours.

This garage is staffed by an efficient, thorough crew, and managed by owner, Brad. My experience was nothing but POSITIVE, and felt very glad that I kept my business in the local community. Not only do you get a quick (less than 30 minute) oil change, but the fair price also gets your vehicle cleaned & detailed. (I was fortunate to get to chat with Brad and he even gave me some recommendations on nearby restaurant to try.) Relatively new to the area, I relied on social media to find this gem. I'm glad I can honestly say, I'LL be back!

I recently moved to the Rockaways from Brooklyn, where I had a great mechanic. When I needed a car inspection, I considered returning to Brooklyn but decided to take the car here. It was a great experience. Brad worked with me to make sure my car passed, and the cost was very reasonable. He is great and the staff is very friendly and knowledgeable. No wonder they have been around for decades! UPDATE: 8/10/19 - Another amazing experience with these folks - I love them and cannot rate them highly enough

Brought my car in for an oil change, my car was in perfect condition when i brought it in and i received it back with the side of my bumper sticking out and the front of my bumper all scratched up and has a huge gash on the side. This place literally crashed my car when all i came in for was an oil change and didn’t even have the decency to admit to it just pretended like they didn’t do anything and gave me back my car. Never coming back here again. Shame on this place

Brad and Keith have taken care of all my cars forever, and I've always driven older cars that require a fair bit of maintenance. You can trust them not just to fix your car, and fix it right the first time, but to tell you quite frankly whether or not you should continue to invest in repairs on an older car. We recently purchased new cars, and I still do all my maintenance at Channel Drive because I don't trust any dealership mechanic as much as I trust this team.

Keith, Jason, and “Mustafa” are incredible. I’ve been taking my vehicles here since I moved out here almost 4 years ago. They always take such good care of my cars and are the most reliable establishment I’ve found out here. They were even open in a blizzard which allowed me to get my Jeep inspected so I could make it to work safely the next day (I’m sorry!! & THANK YOU!) Great service, good people, and transparent.

Bad service,only 1 clerk who also tends the mini mart on premises.you have to wait for him toprocess lottery tickets before he takes your gasoline order.usually long line for lotto so you will wait till he is done.not worth your time to get gas there.

Kieth was the guy who took care of me, seems like a straight up guy. After getting a estimate for 600 for a leak he was honest enuff to say it wasn't as bad as he thought n only charged 250. For that alone I recommend Kieth to check and try out.

It’s not often you come across a reliable service center at a gas station. Keith Gaffney and his team are incredible service professionals. They are transparent, informative and most importantly, well experienced. - 2017 Jeep Wrangler Unlimited

I have a very old car that always has something going on, and it took me a long time to find someone who understands that I love this car and will continue to work on it! Keith and his team are always helpful, and have become my go to!

Best mechanic shop in the world. Keith takes care of your car like it's his pride and joy. The team is amazing and your vehicle is fixed, now fixed for the month but repaired to like new. These guys are amazing!!

I would personally like to thank the mgmt and employees for being so kind, helpful and professional. My car looked great after each wash and the monthly pass is a wonderful option. Thanks again for everything.

Very reliable service center, very professional & great customer service. Keith and his team are awesome! I will continue to bring my car here for any servicing needs in the future! -2010 Dodge Caliber

I had to take my 2007 Honda pilot in to get the starter replaced and it was on a Saturday, they took my baby (car) and changed the starter and I got my car back the same day. Excellent service.

These guys were awesome! Came in day of and they inspected my car in under an hour. Only one frustrating this — When taking off the inspection sticker they tore into the registration sticker.

Their prices are great for Shell Gasoline. The only thing I hate is if that they say that they close for Gasoline at 10 p.m. when you call but if you show up at 9:40 they are closed already.

they failed a test on brakes when i went to another tester he told me the brakes ok for passing they also tried to charge me 350$ for it and demanded to chang my tires for additional 230$

I had a leaking tire with a bubble 2 days before Christmas. They took me in with no appointment, ordered a new tire and installed it. Very fast, courteous service at a reasonable price.

Good Hometown friendly people gas is modestly-priced they don't do mechanic service but they do have a convenience store they're open a good amount of time but they do close at night

Excellent customer service. Jason was very kind, respectful, and courteous. Jason helped me fix a small problem with a level of professionalism and courtesy that is unmatched!

This place is absolutely the best place to come for your car! They were so professional and helpful with their services! Services was so fast and they helped me on the spot!

I don't trust anyone else, but Keith and his knowledge team. I have been a customer for a few years, and I know the team will make sure my car is correct.

Friendly and professional people. Quick turnaround time for an oil change even during Covid. My family and I usually go here for routine car maintenance.

116 St was closed on Sat afternoon ?? Cruised here it was perfect funky but had 6 guys work on the car tires cleaned all carpets done $18 I shall return

The owner was extremely professional and courteous. He helped me get my NYS inspection within 20 minutes. I highly recommend this business.

Keith was fair and knowledgeable about my car. He fixed what was wrong quickly and charged very fair. I recommend Keith and his team.

Always courteous & professional. I recommend them to everyone for all your vehicle needs! From a very satisfied customer …

Gas price is wrong he put on a big sign $5.19 each gallon and only pump price said $5.69 per gallon wrong  Diesel price wrong

Car Wash was supposed be open till 6, I arrived at 5:45 while they were still washing cars but was told to come back next day.

Excellent service everytime professional work and no sneaky tactics. I drive by tons of shops just to bring my car here

Very great work and very nice people also the a.c. in the shop work very well when killing time for your car to be fix

Professional and courteous staff along with great services will keep me a frequent customer here. Highly recommend

Highly recommend this place. Keith was very prompt with his work, didnt wait long and was back on the road to VA

Reliable service on both foreign & domestic vehicles. Dealer quality service without the dealer price tag.

Very professional, honest and dependable shop. I go out of my way to them when I need car related work.

They have been out mechanic for several yrs now. Honest, knowledgeable and corteous. Go with confidence

Mr. Keith is a wonderful person and so is his staff I will always bring my cars to this location. …

I feel like I got ripped off. Better places near by with better prices. Won't be coming back here.

There were excellent Keith and his staff always treat you right and there prices are reasonable

It's a fine local gas station not far from my house. I apologize for for my original comments.

Our family’s go to place for car service and carwash in the Rockaways..excellent service …

Keith and the crew are extremely nice and honest. Was very pleased with the whole experience.

When it comes to Keith, he'll give you no Grief He's got my vote on be coming the chief.

The guy office manager are so rude.they tolk to people very rude. …

Excellent service and peace of mind knowing that your car is in great hands …

Had appointment was seen promptly and the work was done expeditiously. Thanks Keith.

20-30 years customer service when needed. Now he training children to be family run

Trusting and great service always can count on them to tell you all your options

The owner is so very nice .. 5 stars just for that alone .... go check them out

Bet Friendly and knowledgeable staff. One of the best service stations around.

Love the service there. Manager Keith is a gift. Best service manager ever.

Honest Service Station with no BS.....been going for a few years now.

Dont come here!!!! You will wait hours and hours and be overcharged.

Very reliable Mechanic Shop. Open Six days a week. Affordable rates.

Nice Place. don't get me wrong but toooo Spencer prices. Sorry

This place is trash the guy who’s in the office is mad rude

Great details services and bundle packages to choose from

They do there best to help everyone and make some money .

Best service ever. Fast and efficient. Also cost friendly

Nice folks. Full car service shop. With food options.

Got the job done quickly and at a reasonable price

Excellent customer service fast and efficient work

Professional stuff, quick service! Recommend!

Need to bring back polishing inside vinyl

Great service and very professional.

Good quick service I'll be back

Great service and. Prices

Hardworking and on point.

Honest and great mechanic

Nice place for change oil

Friendly and professional

…

Close by and fast

Great service.

No complaints!

Great service

Good service

Great crew.

Top service

The best

Suck

Nice