I recommend avoiding this place for anything other than oil change and fairly simple stuff. Keep the amount of work to a minimum - Mike gets confused and does not control the quality of what they are doing. Not like a representative at Morgan that interfaces to make sure things are done correctly. I have a BMW 545i and BMW 750i. I decided to invest in repairs to bring the cars to a reliable standard to avoid purchasing mew cars. From ECU replacement, coils/plugs, valve seal, transmission seal, struts, water pump, coolant lines, tires, you name it. So many items I think there were times where the processor Mike became confused. Recent experience was the straw that broke the camels back. I gave them too much work and they were not able to perform. Even have sent a complaint to the Better Business Bureau. Initial valve seal oil leak repair resulted in my coolant lines adjacent to the valve cover leaking next day - $5200 to repair - did they offer any discount or recognition of root cause - of course not. After the valve cover continued to leak and two more attempts to repair (including putting the wrong gasket sealer admittedly) I was told the valve covers were now warped! Another $1460. So the valve cover seal cost me essentially $10,000! And my car was in the dirt lot - you guessed it... filthy inside and out - not even a wash! $38 to get the car cleaned after opening $10 grand! Replaced my ECU because I had engine and other fault lights going on ...... when the vehicle was returned the fault lights were still on (did anyone check?). Next $1000 for a new battery cable claiming fuse blew - did they diagnose wrong or blow the fuse when repairing!!~! Either way it was thousands! Installation of the transmission oil seal had to be done 2X. Needless to say while all this is happening - you don't have a car. On my 750 series I had been waiting for the rear struts to be replaced because overnight they would leak and the car would sink to the frame - saving some $'s cause it was $5400. When Mike asked me if finally wanted to replace them - I said yes. After I received the car - they were still leaking. I asked him if they were OEM parts, brought it back - told everything was fine. finally took it to Morgan and paid $273 for diagnosis. Morgan said the rear struts were leaking. When I took it back to Autoworks - they said they did not replace the rear struts - did the front struts!!! Michael somehow confused the work order because on a prior visit someone wrote the fronts had to be replaced - but the dialog and follow up was perfectly clear -FRONT - and guess what - they told me the price to repair front went up to $6900!!!! Morgan repaired them for $2500!!!! Oil pan seal replaced on the 750 - driving in St Petersburg and oil warning light goes on - pull over immediately. Turns out that the oil filter gasket was kinked when they re-installed (big leak) and they did not even replace the filter!!! Bob (the owner) is a nice guy - he needs to get staff that know how to operate the place. Get rid of the dirt lot - with BMW's and Audi's - they get filthy and folks with these cars do not want them in that environment. Customers need a print out of the work order so they can see the work being done and it should travel with the car so there are no mistakes. Debra does not like dealing with problems and is not good at it - I would replace her and Michael - get some staff that no how to run the place This was a difficult article to write given I will likely require the triple warranty and rework sometime in the future - and this just makes the relationship more difficult. Morgan here I come - I recommend staying away from Tampa Autoworks -

⭐⭐⭐⭐⭐ I recently visited AutoWorks of Tampa to have my 2019 RAV4's engine coolant valve replaced, and I must say that my experience was absolutely fantastic. From start to finish, the team at AutoWorks provided exceptional service and made the entire process smooth and hassle-free. I was particularly impressed with the assistance I received from Debora, who went above and beyond to ensure that I was well taken care of. Her knowledge, professionalism, and genuine willingness to help were truly commendable. She patiently explained the repair process, answered all my questions, and kept me updated throughout the entire repair journey. One aspect that truly stood out to me was Debora's proactive approach to finding solutions for covering the costs. She introduced me to SnapFinance, a convenient financing option that helped alleviate the financial burden associated with the repair. Her dedication to providing additional ways to assist customers in need truly impressed me and made a significant difference in my overall experience. The quality of work done by the mechanics at AutoWorks of Tampa was outstanding. The engine coolant valve replacement was performed with utmost precision and expertise, resulting in my RAV4 running smoothly and efficiently once again. I have complete confidence in the work done by the skilled technicians at this shop. Moreover, the overall atmosphere at AutoWorks of Tampa was welcoming and customer-focused. The staff members were friendly, courteous, and genuinely cared about ensuring customer satisfaction. The waiting area was clean, comfortable, and equipped with amenities to make the wait as pleasant as possible. In conclusion, I highly recommend AutoWorks of Tampa for any automotive repairs or services. Their exceptional service, knowledgeable staff, and commitment to customer satisfaction are truly remarkable. If you're looking for a mechanic shop that goes the extra mile, look no further than AutoWorks of Tampa. They have definitely earned my trust and future business. Thank you, AutoWorks of Tampa, and a special thank you to Debora for making my experience a truly outstanding one! Sincerely, Danny V.

This is definitely a shop that I would highly recommend coming from a family who’s owed their own mechanic shop for over 50 years. I’m was very skeptical when I take my car to any shop and I have to say that hands-down they treat you like family. They truly do diagnose the car even if you take it for one issue, they do a thorough inspection. My ABS light and traction control light were on, and my car was not breaking properly, I immediately took it in and Michael one of the service reps was amazing. He is very kind and very upfront. It’s the best way to do business everyone was very courteous. They have water they have snacks they have Wi-Fi. They have a very nice room for you to relax and a very clean bathroom if you have to use it while they fix your car, not only did they fix the ABS and traction control issue. They were able to find that my car was leaking oil thanks to the thorough inspection that they did and I did not even ask them to do it and they fixed the valve cover gasket. No more oil leaks and my car is driving in tiptop shape. This is the place you want to go!!! the mechanic that worked on my car his name was Jason and if I ever have to go back, he is the only person that I will allow to touch my car that man is a genius with a vehicle and knows his way around a car. I’m sure they all do but it’s like finding a barber and not wanting to have anyone else touch your hair lol. Side bar they work with RepairPal which is with Carmax and the warranty they offer through Carmax. I have a 50.00 deductible which is waived at Carmax and any ReapirPal so I didn’t pay a fee it’s also a great place to get an oil change I spoke to many customers while waiting and everyone had nothing but good things to say. P.S. They also work on all types of foreign and domestic vehicles from Mercedes-Benz to BMW and Audi and the technicians are very well equipped to handle any kind of make or model.

Update: 29 November After returning my precious BMW for a further evaluation and repair. The problem was found and resolved thanks to Mr. Michael Burke who was super nice and kept me informed before and after. Thank you Michael. Original Review: I am devastated right now. I took my BMW 545i to them for an oil leak after my neighbor who is a friend of the owner gave me them as a recommendation. I spent several month saving for this and decided to go with them over the BMW dealership Service. Right now at this moment, that was a terrible dumb decision. The service advisor took my car in because it was leaking really bad and after a 3 day wait they were able to get to my car. Well to make a long story short, I received a bill of $3k and a car that still has a severe oil leak, making noise and shaking, grease everywhere on the interior, and an out of place alignment. I am a Veteran..disabled at that. I am not rich!! Fighting through tears, I read the itemized list and seen discrepancies where they charged me 3x for something that was only needed once. THAT'S POOR BUSINESS PRACTICE AND A SCAM. They made some repairs that could have waited for another time and disregarded the true reason I brought the car in for. They also failed to fully inspect the entire car including the tires prior to servicing it and afterwards. When I asked them to check my tires on the day of pick up because I could tell they were extremely low, I was told they didn't need air but when I returned to voice the discrepancies I asked the service advisor again to fill my tires and he went and got someone who said they were extremely low when he was filling them. Thank God. I will be returning to them November 27 to get my car properly repaired and to speak to the manager because there is no way I am letting them get away with that. I pray they don't try and railroad me with lies and made up reasoning.

Bad communication. Lack of caring. They kept my car over the weekend without warning. No call, no option to pick it up.The worst part is that the car WAS DONE!!! Generally poor communication practices all around. I've tried twice, to give them my business. They're right at the end of my block, so the convenience is undeniable. The first time, I told them i needed the car back ASAP for work. I needed an oil change and I wanted them to look at my trailer connection, because my trailer lights hadn't been working. After 4 hours, I call and find out that the oil change has been done for a while but no one has looked at my lights. I picked up the car, paid for the oil change and left. Dissatisfied, but not angry. The second time, it was my wife's car. We asked them to provide an estimate for the brakes, look into the air conditioner and change the oil. The seemingly nice woman we dealt with suggested an AC recharge and oil change, to which we agreed. She said they would provide a quote before beginning work on the brakes or anything further with the air conditioner. We told them they could have the car all day. By 5:15, I had not heard anything so I called them. Shortly after I got a call back saying that the car would not be able to be picked up till Monday morning because they were closed. Furthermore, we were told that the AC compressor needed to be replaced. Go figure, they went ahead and did the recharge on a non-working air conditioner anyway. Yes, I had to pay for it. One star should be reserved for an outright scam where there's no potential for satisfaction. These guys are a legitimate mechanic, I just don't like how they operate. If you don't mind, poor communication and shady sales tactics, these guys are for you. Good luck.

I very rarely write reviews, but felt it was necessary to review my experience here. I recently had a coolant reservoir replaced on my BMW E46. The repair was only supposed to take a few days, but I waited a week and a half for my car. Don't expect any communication from this place, because it is all on you. I am well aware that car repair shops are busy, but to never return a phone call is unacceptable. Upon paying for the repair and picking up my vehicle, I walk to my car to find my bumper damaged from a technician backing into it with a trailer hitch. Nothing was said to me prior to picking the vehicle up. They do not have any room for vehicles, so the likelihood of your car incurring damage is high. While that was being sorted out, I decided to check the repair and coolant. I opened the new reservoir, and there wasn't even coolant in it! ($1400 repair) Also, the car was filthy from the techs. I understand that accidents happen and they did rectify the damage, but even if the mishap did not occur, I would have driven my car off with no coolant and who knows what that would have caused. I will give them credit for reviewing the footage of what happened, since the tech did not inform them when they hit the car, and subsequently replacing my bumper. I hope that these concerns will be taken seriously for customers in the future and after speaking with Debra, I believe they will be addressed.

Nah. I tried to talk to you guys, and you threatened me. Being a hobby mechanic who actually went to school for it, i brought my car here when i got it to get some things checked out since i had never owned a BMW before and my book had not come in yet. Not to mention a high demanding job, i just didn't have the spare time. They had it for a week and a half. Apparently, the intake boot was ripped on the underside. I'm not sure why it took so long to find, but they didn't even address all the issues I inquired about (brake light, door locks, headlight). Then they quoted me $420 for the intake boot I got online for $20 and charged me $98 for a diagnostic test. Plus, when I got the car back, it was dirty as hell. On top of that, I had my vape, over $10 in change, brand new limited Adidas, replacement fobs, iCar DLC computer, and a sleeping bag stolen out of my car. They asked me to come in to get a check for the missing items. At the time, I wasn't aware my pc and shoes were gone. They did refund the charge for the diagnosis because they never did one, but would only do so if I signed an NDA, they didn't tell me about until I got there. I left a 1 star review with no comment, and they called me to remove it per the agreement. I refused, and now I have decided to actually leave my full review. They are liars and thieves that prey on those uneducated in auto mechanics.

Well, at first I thought they were a pretty good shop and got some minor work done. I sought them out because it was recommended to me by a friend. Then I started getting crazy overpriced quotes for labor and parts on future repairs. It would have cost me about $1,600 total to go with your shop to change my charge pipe when I ended up getting it done for $500 total, and that is taking into account that I already paid your shop for diagnostics, and that's a repeat customer price? Turned me off. Got my work done much cheaper somewhere else. Very nice seating arrangements, but at the end of the day someone wants to go and get their car fixed without any BS at a competitive price and I have too much to deal with as it is to negotiate every time something needs to be done to my car. Just give a fair price up front and you will continue growing as a business past your competitors. In response to your response, yes this is for AutoWorks of Tampa. If I got the refund of my pointless diagnostic fee, this review could be deleted and we can let bygones be bygones and chalk it up to a misunderstanding.

Over priced and poor customer service. There was a lack of communication from auto works. Brought my car in, I was told I would receive an email and a call with a breakdown on what was found wrong. I called right before closing and found out what was wrong due to never receiving a call or email. I gave the okay to have certain things repaired as long as it would be completed by the following Monday. I was told that they couldn’t promise Monday but Tuesday was a for sure. I called Monday to get an update and was told the car was in the bay being worked on and the parts would be in and fixed Tuesday. I called Tuesday and was told they were waiting on parts, so I went up to the shop. The car hadn’t been touched and I wasn’t told he must have been lied to about the car being worked on. I expressed my concerns with me and my family leaving for Ga, for thanksgiving that we needed the car fixed and ready to roll out. The lady in the front office who seemed to be calling the shots made things work, but it was a disaster of an experience.

I had my water pump replaced and coolant system worked on at Tampa AutoWorks. I own a 2014 Audi A6. The Audi dealership wanted to charge me over $3k with only a 1year warranty. Although Tampa Auto Works was a bit cheaper, they cover a 3yr/36k mile warranty. Tampa Auto Works had my car for a week but that is what I expected for the type of work being done. They took their time in getting it right and making sure everything was done correctly - this is what I appreciated. They even provided me a rental for the week at no cost. I visited the shop while they were working on my car and I saw the old unserviceable parts. The team was great in explaining what was being done to my car! They took exceptional car of my car. When they test drove the car, a pipe blew. They immediately ordered a new part and fix it. I’m in the military and have been stationed around the globe. I have taken my car in to several auto stores and can tell you that Tampa Auto Works is a professional place with integrity. Much appreciated it! Rob M

I saw their commercial on TV last week, and I knew just from their commercial alone that they were the ones to do the work on my Mercedes-Benz. So I called them right away, and spoke to Bill. He was very professional. Took my information about my car and set up an appointment for me to bring my car in. When I brought my car in, I met Bill and Debra. Debra is one of the sweetest ladies I have ever met. She was friendly and very knowledgeable and professional too. They told me after diagnosing my car, the issues and the cost. I was very surprised at the cost. I was expecting a steep price but it wasn't. I agreed on the price, paid the deposit and was told when to return and drop off my car. I dropped it off yesterday and got it back at the end of the day washed and running great!! No more oil leak. Thank you guys so much. I'll definitely return if I ever have any other work needed on my car. 10 Stars for sure!!!

Over all amazing experience. From the diagnostic, talking through what is recommended and they also did such an amazing job working with us while dealing with a warranty from another company. The notes alone were detailed enough to not have any questions on top of the constant communication and updates. Truly friendly people and have your best interest in mind. Had to have my transmission, flywheel, and diff replaced. Like I said, they communicated what is wrong, what will happen (specific parts and what other shops would be providing to help I.e. transmission rebuild), and even gave a within $20 estimate for the final before all was even done. If there is anything you need to be fixed, checked, replaced, or added on your car, I insist you stop by. Most transparent and friendly car shop I’ve had the pleasure working with. +rep Michael

TOP NOTCH SERVICE!! I will NEVER take my 2002 Volkswagen Cabrio GLX to "Just any Mechanic shop" again!! Autoworks of Tampa customer service is like no other! They really care about the overall care of your European vehicle and most of all YOU!! Most impressed by the owner, Bob Noriega, for founding such an awesome mechanic shop and finding this group of people. Michael Burke, Debra and the rest of the office staff express empathy, compassion and do not perform work that isn't needed, just to gain a dime. I recommend Autoworks of Tampa to everyone who needs repair on their Volkswagen, BMW, Audi, European cars. Best mechanics in Tampa!! My next project for Autoworks of Tampa, will be my 2001 Volkswagen New Beetle, 5 speed manual, 1.9L Diesel. Baja Beetle. See photos below. Thanks for reading. debZ Tampa, FL

I treasure my 2007 Hundyai Tuscon! I’m a Gramma on the road, and rotate driving to visit my kids & grands in Oklahoma, Virginia, South Carolina & Florida… While in Tampa, I have traditionally gone to the dealer I bought my car from in New Port Riches but wanted somewhere closer this visit. Pulled up European car repair shops and Google recommended Auto Works of Tampa as top rated. Took my baby in and they treated me with respect, actually listening to my rendition of my minor concerns of its timing and brakes! Then, they THOROUGHLY ran her through her paces! Turns out all was well @ I only had charges for the multiple tests & NO major repair bill. I am a happy car Mom and my baby purred me happily home to NC. I’ll be back to see Theresa & crew when I return in March. They have a loyal customer for life!!

They are great for an oil change, as long as you aren't in a hurry to get your car back. I received a coupon for a $39 oil change so of course I used it. Dropped my car off in the morning and told it'd be 2 hrs. Six hrs later it was done, I thought, but when I got there, it still wasn't available. Waited another hr. It's nice they clean the car, but don't tell someone it'll take 2 when it won't, or that it's ready to p/u when it's not. They also inspected my car and said the oil valve gasket needed replaced & the spark plugs too. Quoted me $800! I took it to a different mechanic who found nothing wrong with the gasket & changed my spark plugs for $80...so they get you in with the affordable oil change but then tack on...other work..beware if it's even needed and if they're over charging.

I was referred by a colleague as this was my first visit. I needed to have a power window repaired, oil change and rotation. . After inspecting the window, which was only 2-3 inches down upon arrival, I turned down the quote of $235 ish for labor alone, as it was not affordable for me after already paying $200 for an oil change and diagnostic. They also suggested new tires and would not rotate my current tires as THEY deemed them too warn. (These tires were recently replaced under warranty). Unfortunately I left this establishment with my window completely down and not able to go up. They would not return it to the position it was in unless I paid for the labor. and $200 poorer with no rotated tires. I have still not received an itemized receipt which I called and requested for.

Last week I worked with Teresa and her team to fix a Break Master Cylinder issue on my F-150. She was very knowledgeable about the situation and ensured my car would be fixed correctly. Also, since I had previously purchased my brake pads and rotors from AutoZone, which included a warranty on those parts, she was able to directly swap for new parts with AutoZone and saved me a lot of money on repairs. Overall, her team was very professional and did an excellent job with my car. I would recommend asking to speak with her whenever you stop by the shop for service. If you are looking for a local mechanic shop for repairs in the Tampa area, then check out this place and make sure you ask to speak with Teresa when you arrive! I’ll bring my truck back here again for future services.

Paid to have my spark plugs looked at. They obviously never did because no mechanic would let my truck leave with what I found later. Drove by with my spouses vehicle 4 hours later on the way to Publix and saw my vehicle in the lot so I waited an hour and gave them a call. They told me the spark plugs were fine but theyd call me back in an hour. 2 hours later no call. So I drive up to take my vehicle back. They told me plugs were fine but the suspension wasn't that great. I tell them I've waited 6 hours for a what was essentially a diagnostic test. Next month I decided to take a look myself. My plugs were gunked up an rusted. How could these be acceptable? There's no way they even looked, or they didn't look at all of them. Shady shady practices. Don't give them your money.

A friend recommended AutoWorks about 10 years ago because of their professionalism and respectful communication. I took 2 cars to them back then and was always happy with the results. I moved away for a few years and just took my new car to them (Oct 2023) -- it was my first visit since 2018 or so. And wow, they impressed me even more. It's great to see how their business has grown and all of the quality people they've added to their shop. Everyone was very professional and kind, and the phone communication I received before, during, and after my repair only solidified the positive opinion I already had. The price is always right, and they never try to sell me on work that I don't need. I will always go to AutoWorks -- it feels like I'm dropping off my car with family.

Reviews lead me to this auto repair shop for my Mercedes oil change. Left very happy with the idea that I have found the perfect place for my car and shortly after I picked up my car engine light came up. Brought my car next day and they added some more oil and when I left my car engine light came up again! At this point I knew something happened at the oil change again and it was very frustrating not to get answers that will help me to get this problem solved. Christian (service advisor) was very nice even though was unable to help me but as a previous auto repair shop owner, his customer service was excellent. Sadly won't return again because of oil change was so complicated, I can't imagine a major repair. Took my car to dealership.

I would imagine like most people, I've been to quite a few mechanics, they're like a box of chocolates you just never know what you're gonna get. With AutoWorks, you'll know exactly what you're getting, great service, experience, and an outstanding staff. Debra the manager was incredibly sweet and helpful. I'd say I had the best experience with/at a mechanic I've ever had. I went in for an oil change, and I thought I needed an alignment too, they told me my alignment was fine, instead of charging me and doing it anyways. Bonus points for an incredibly clean waiting lounge (good music too) and bathroom. I used to go to the Lexus dealership, I will be taking my car and my girlfriend's SUV here from this day forward.

First off I don’t think 5 stars is enough for this company! I have to say by far the best auto service company I have ever brought my Mercedes to . Throughout the whole process Micheal walked me through each and every step! he went above and beyond and was extremely helpful which helped me to relieve a lot of worry, throughout the service he has continuously shown me great hospitality… not only did he make sure my car was taken care of, but he made sure to book me an Uber back home and to the shop if needed. I'm beyond satisfied! It’s a great feeling to not only get your car fixed, but also receive such great service in the process If ever in the Tampa area bring your car here ! you will not be disappointed!

I can't say enough about the knowledge and professionalism of AutoWorks of Tampa. I have an older model Kia Optima which is in good hands when it comes to needing any repairs at AutoWorks of Tampa. Michael Burke’s attention to detail goes above and beyond! Michael, Debra and Craig are super friendly and will make sure your car is properly serviced without waiting for days for an appointment. Plus, if you need to drop your vehicle off- the office staff will have an Uber take you where you need to go AND pick you up when your vehicle is ready. No charge! Plus AutoWorks guarantees all repairs and services. I highly recommend AutoWorks of Tampa

The dealer was backed up and suggested Tampa Auto Works , Theresa was amazing. She not only was able to squeeze me in the same day, She listened to my concerns and came out to the vehicle and listened to the noise it was making. she walked me through every step, keep me informed of the progress and handled of everything with the warranty company. Theresa even reached out to ensure everything was working properly with the vehicle, customer service. I will definitely use Tampa Auto Works for all my vehicles and recommend them to everyone. Thank you to Theresa and the Tampa Auto Works team for everything. L. Soto

This shop was amazing! Everyone I came in contact with even down to the person who answers the phone was very knowledgeable and nice. Having work done on my older Bmw has been a headache to say the least from previous places and this place not only had the best prices but also were the most knowledgeable and informative on my cars situation. The master mechanic (which are hard to find) spent time breaking down every detail of what my car needed done from most important to least with detailed quotes so I could make my own unpressured decisions. I Will definitely go here for all my bmw needs!

I brought in my 2015 VW Tiguan that had been having a recurring oil leak for the last couple of years despite multiple trips to VW. I found that the service at Autoworks was not only quicker but more attentive than the dealerships I’ve dealt with. The car was returned to me in less than a week and Debra provided me with excellent service and constant updates. She made sure I was never blindsided by any costs and communicated very clearly. Overall, the experience was 10/10 and I would recommend Autoworks to anyone who’s sick of dealing with European auto dealerships.

1st time customer and best experience ever! Zack took his time doing the once over on the used 2007 Porsche I bought. He showed me around the car and gave me some great tips! I got lucky...no repair issues! It's nice not to be taken advantage of. Mike my service manager was just as kind and attentive. I was worried I would not finding a honorable Porsche mechanic because I am not fond of dealership(s). I'm glad I found them online with the 100's of 4.7+ reviews! I'll give them 5 stars!!! I will be back...with my F-150 the next service it needs!! Thanks Autoworks!

I always say the success of a business is depending on the manager. Bad management, bad business, successful management, successful business. I was totally impressed with the service works and the customer services of Auto Works, especially with the Advisor, Christian Vazquez, and the work performed by the technician, Zackery Bean. I highly recommend this company and I do plan on being a repeated customer for all my car service needs. Thank you successful Manager for doing a great job of providing this service to the public.

We all have our worries when trying to find the right place for auto work. I went into this with hesitation, from past experiences, and left with tremendous satisfaction. Talking with Debra made the decision effortless, she is amazing! Explained my car issue, had diagnostics done and they needed to order parts. Every step of the way I was delivered a message on progress. Thank you to the ENTIRE TEAM for ensuring my safety and handling my car with such care! I highly recommend this place for all your repairs!!

We brought a 2017 Mini Cooper to Auto Works for an oil change in August 2023. Bob and his team completed this and also found two additional items. One was a brake fluid change (we expected this) and the second, a slow oil weep from the pan. This was photographed and explained as something to consider down the road. Replacing the pan gasket along with a full explanation of repair and cost was provided. I could not be more pleased with Michael as the customer service rep — thanks! I highly recommend Auto Works!

I recently had my Audi Q7 serviced at this business. TOP NOTCH service. Debra Stone is the epitome of customer service. Her attitude and personality are above reproach. Jim, who worked on my suv, conducted a thorough inspection and is the subject matter expert on Audi. I am very pleased with this company and you will to. It's my go-to service in Tampa and they are cheaper than a dealership with quality of work on the same level as a dealership. You have everything to gain with Auto Works Tampa. I did.

AutoWorks is the only repair service I have taken my BMW to outside of the BMW dealership. Their customer service has continued to exceed my expectations and their affordability on both service and parts is amazing. I have always felt comfortable and confident taking my vehicle here for any maintenance. Deb in the office has always offered to order a ride share if I need to leave my vehicle over night and even offered a loaner car over the weekend.The convenience and customer service are exceptional.

I have been going to Auto Works of Tampa for about a year now, and they make the experience stress free. They honor your appointments, have a nice waiting area and let you know what may be going within your vehicle before doing anything and trying to charge you after. Debra was very kind and provided me with information that you wouldn’t find at most shops that just want to take your money for their gain. I trust this shop with my truck to keep me on the road!!! 10/10 would DEFINITELY RECOMMEND!

AutoWorks of Tampa has been great for my VW diesel with over 460K miles on it. They keep me running; we just replaced the transmission and clutch (from the original when brand new in 2005) and I s/b good for another 460K miles. Can't recommend them highly enough. Debra ensures that communication is top notch & that we're in & out quickly. Brandon makes sure the car looks top notch. Zack works extra hard to ensure all repairs are RIGHT! Will use AutoWorks of Tampa for years more to come!

After moving back to Tampa about 8 months ago, I was in need of a good place to take my autos for some repair work. My son did some research & found AutoWorks of Tampa & they were close & the reviews were great. I took my Jag in 1st & they did not disappoint!!! The front office folks are friendly, professional & kept me informed every step of the way. Next up was the Audi for general servicing & maintenance. Both cars are running like champs & I highly recommend AutoWorks of Tampa!!!

I’ve been coming to Autoworks of Tampa for a few years now and they provide excellent service. Micheal especially makes my experience pleasant every time I walk in with his positive and happy attitude. He always answers all my questions thoroughly which makes me confident my car is in good hands. I also love how knowledgeable and transparent they are. They provide pictures, and breakdown the prices by labor and cost of material. I’ll continue coming back for all my Mercedes needs.

This is truly a five star Company that Provide 5 star service. I have been a client of theirs for several years and can attest to the fact that they genuinely care about their clients. Michael Burke and Debra are my "go to " people. They are always diligent in following up and ensuring their customers are well informed. They even provide you with a free roundtrip Uber ride back to your office or home while you wait for your vehicle to be repaired! Truly a great company!

I called yesterday to get a quote on brakes for my Range Rover Sport. They said they don’t do quotes over the phone so that I need to come by. I rearranged my schedule today to come by and then Michael says they won’t give me price until I pay $60 for a brake inspection. I said I just want to know the price of the actual brakes and he still said he wouldn’t give me a price until I paid $60. It’s shocking to me that places like this can stay in business. Do better.

Auto Works of Tampa. They worked on my truck. Started with an oil change. They check all of my fluids and more. Gave me some information of my truck. That was an awesome start. Haven't found a trustworthy shop in Tampa yet. Sometimes these mechanic shops they take advantage of you. But so far they seem to be honest up front. So I'm going to continue going with them with my vehicle. If you like to try it out and your new in Tampa. Take my word. Try it out.

Went in to get an oil change for my Audi Q3 on a Thursday morning. Worked with Michael, and he was super helpful. Kept me updated with the status of my car, etc. I was able to sit in the customer lounge area and get some work done in the meantime. Customer service goes a long way with me, and I received great service working with Michael on this day. As a newbie to the Tampa area, I'm pleased and will continue to patron the AutoWorks of Tampa.

My daughter is learning to drive and put diesel fuel in my car. I desperately called AutoWorks of Tamap on the 4th of July and was surprised to find them working . The facility was clean and comfortable and the staff were knowlegable, friendly and accommodating. The office manager, Deborah, continually texted me updates on the repair and cost. They did a great job getting me out of a tough jam and were super friendly and reasonably priced!

5 stars! I brought my Mini Cooper in for a clutch change before making a long drive. Michael worked with me and my father to help us find a good fix so that I could safely drive home. He was incredibly kind and understanding of my situation. He further showed me the pieces of the car that needed replacing and explained why. The staff was so kind and welcoming. Highly recommend!! *Michael also lent an umbrella to wait for my uber! :)

Originally I went to a local Audi dealer for service. Later I took my Audi to AutoWorks for an oil change and inspection. It was the same quality of service for less, so I returned recently for another oil change. I'm planning to have future checkups there. The technicians are well trained and the entire customer service process is very good. They follow through on every step. I would recommend them. It has been a good experience.

I can’t say enough great things about the team at AutoWorks of Tampa Bay! Reliable, courteous, professional. They give you an honest assessment of what is truly needed and some helpful feedback on future maintenance and repairs. What more could you ask for really!? Oh, and the waiting room doesn’t suck. Lol coffee, lounge WiFi and I was able to get work done without missing a beat. Great work - will come back

I received excellent service from my first initial phone call to the day of picking up my vehicle. Everyone, I encountered at the shop was Knowledgeable, friendly and helpful. The shop is clean & well maintained. I appreciate Debra following up with me a couple of days later just to see how the car was doing and if I was having any problems. I will recommend AutoWorks of Tampa for vehicle repair needs.

Very talented group of professional mechanics. Will continue using them for all services for my Mini Cooper. Top notch group!!! Christian is an excellent service tech and Debra is a wonderful Office Manager. These folks know exactly what is going on in the auto business. Truly trust their opinions, advice and honesty. I highly recommend AutoWorks to all those that love their cars as much as I do.

I have a late model Mercedes-Benz and was looking for a place that I could trust that would not over charge me for parts and service while also being courteous and trustworthy. After searching for a while AutoWorks is definitely the place. Their customer service is great and their turn around time is as well. I will continue to bring my vehicle here for all its needs and highly recommend them.

I was referred to AutoWorks after being overcharged on my 2006 X3 at the BMW dealership. The communication I received from Chi was priceless. He was so professional and made me feel that my business was appreciated and valued. Overall I am so happy to have found this company. I no longer have to defer maintenance because of bad service and I will gladly refer friends and family!

Everyone at Autoworks of Tampa were amazing. Service was outstanding from start to finish. Pricing was a little high but you get what you pay for and they were worth every penny. Craig and Debra stayed in communication with me throughout the entire process. I would recommend this company to anybody and have every intention of bringing my other cars here when they need servicing.

This was my second time bringing my BMW 4-series to AutoWorks of Tampa & my second time leaving a 100% satisfied customer. A big thank you & shoutout to Debra for being such a pleasure to work with, and to Bob for building such an awesome team with an amazing culture. It feels great being able to finally trust true professionals working on foreign cars. Thanks again!!!

I can not say enough about this business. I got myself into a horrible situation and the crew at AutoWorks were so helpful. They didn’t give up until the issues were completely resolved. The entire staff is very friendly and helpful. I would recommend this place to absolutely anyone!! I will be a life long customer. Thank you so much AutoWorks of Tampa for everything!

THIS PLACE IS THE REAL DEAL!!! Took my BMW 328i there to be checked for leaking oil. From my first contact with Teresa in the office, to dealing with the tech Will who worked on my car. They made this situation which had me extremely frustrated very painless and went above and beyond their duties to satisfy me. My car will not go to any other mechanic except them!!

I have many autoshops that are much closer to my home and office but without a doubt, I do not hesitate to make the trek to Autoworks of Tampa because I can trust that they will be honest and take amazing care of my cars. Honest business and take true pride in their work. The customer service and expert care are what keeps me coming back.

Best service experience ever. Bob and his team of automotive professionals were super helpful in explaining current and potential issues. They promptly provided the requested services at an reasonable price without the added pressure and delay usually experienced at a dealership. I think my vehicle has found it’s new service home.

Mike and Craig are amazing! My car’s low coolant light came on and I noticed I had 2 leaks in the coolant hose. I took my car in on Monday and had it back by Tuesday early afternoon. Not only are they extremely fair in price , they made sure I was able to get home and to work! These guys are top notch and forever have my business.

AutoWorks has been an absolute life saver since I bought my used car. Michael is constantly coordinating with military precision and his customer service skills are so finely honed that I never dread a phone call. Plus they always work with my warranty so I barely ever have to actually give them money. 100/10 recommend!

So far so good with my car although they returned it with a whole bunch of water in my driver's side floor. And WOW was Deborah the customer service lady a Grouch! I feel bad for the guys that gotta work close to her. She was very unpleasant. Just being honest with my experience. Thanks for the repair. Not coming back.

This is the best auto shop in Tampa ! I highly recommend this to anybody who needs work done on their car. Micheal was very professional and understanding towards my financial hardship. I will be coming here for now this will be my auto shop!! Thank you so much for getting my car fixed so fast to all workers!! 10/10⭐️

We've used them twice now for maintenance and I am so glad that we tried them! Very close to home, BMW certified and reasonable! Today we thought we had a dead battery and were prepared to spend $$$. Turns out, it was the key fob battery that needed recharging. Saved a bunch! We will definitely return. Thank you!

Great place for car repair! Debra is a great first point of contact and Michael stayed in contact every step of the way with my car repairs. Almost $600 cheaper than the dealership, who kind of passed me along. I’m VERY picky about who I let work on my car (2017 Camaro) but I will definitely use Autoworks again!

Doing business with AutoWorks has proven to be a very good experience. They thoroughly disclose and explain the issues and do not apply pressure as you decide. Their work is of the best quality, the timing is very efficient. They are professional, respectful and accommodating. I highly recommend their services.

This is the third time my husband and I have used AutoWorks. Staff are very friendly and keep you informed. Shout out to Debra who shared an overview of my car's needs without any of the scare tactics I often face when dealing with other service folks. Their pricing is fair and their service is great.

Nice and did a good job, fair price. I asked them to fix my rear view mirror while they were doing other repairs to my car and they didn’t. That was annoying since I asked twice and they just didn’t do it and I would’ve paid them for it. Other than that nice people and good work as far as I can tell.

Teresa greeted me when I arrived for my scheduled appointment and made sure I was comfortable in the nice waiting room. My car was ready in less than the promised time. This was an all around great experience and I will certainly return. Kudos to Teresa and AutoWorks of Tampa

Staff was courteous and respectful . They were all in their uniforms and looked professional. The technician met with me and discussed problems / solutions for my car. My vehicle was delivered on time and in great shape. Would recommend them for any services you may need!

Fair prices, quick turnaround, and exceptional customer service. Special thanks to Debra for managing my experience start to finish. Though I hope I won't have to bring my Fiat in for repairs again in the near future, I know I will be in good hands at Autoworks of Tampa.

This is by far the best car repair shop in Tampa bay. I have gone here for two years and they are both friendly and honest. They will rank your repairs in order of priority and will pay for your Uber when dropping off and picking up the car. Excellent service all around!

I’m glad for auto works working on my car. Not so much a timely manner but it’s because if u have a warranties for ur car it’s best to plan 2 weeks ahead to not having a vehicle but other than that the work turned out excellent all new parts nd great results on the road

Great customer service and speedy oil change. The entire team was friendly and completed my oil change quickly. The waiting area was very nice and relaxing. I enjoyed charging my phone and fresh coffee. The singing and dancing was a bonus. Definitely plan to return.

After my car got broken into, I went here and I got amazing customer service along with my car back, in great working condition! Teresa would text me with every updates often, even if it was just waiting on parts. I would definitely recommend taking your car here!

AutoWorks provides a true red carpet service. All the way from their communication down to their extremely thorough inspections. Michael was extremely knowledgeable, and it was great to know that he was a Landrover specialist. I will recommend them to everyone.

Have been taking my car here for close to two years. They are professional and communicate well.The prices are fair. Most of all it is the piece of mind I have knowing my car is operating to its best performance due to the care this team provides.

We moved here a year ago and we have not had the best experience finding an honest and fair priced auto shop that does good work. I worked with Debra, and they went above and beyond to take care of us. Thanks Debra! Our car is working great now!

Needed my car repaired ASAP Mike was the person who assisted me from the moment I walked in the door he was very kind and professional and stayed in contacted with me until my car was completed. Thank You for providing excellent service.

This place is great! My Porsche was having a coolant issue and they got me right in with their Porsche specific mechanic. Very knowledgeable and diagnosed the problem quickly. Turned the repair in the same day. Thank you Michael Burke!

I really enjoyed working with Debra and the rest of the team. She was courteous and considerate. The Customer experience was smooth and I appreciated being kept in the loop every step of the way. I will definitely be using them again.

This was a really, really great customer service experience. Teresa was really easy to deal with and from talking to her and then getting my GTI up and running, I could tell they know what they’re doing. Highly recommend this shop.

I asked my neighbors on the neighbor app for a good mechanic and this place came HIGHLY recommended. Michael is the STAR of the show. He catered to me from the first moment and put me completely at ease. They are wonderful.

Michael took great care of us -responsive & flexible to our unique circumstances of only being in Tampa for a short time during a long road trip. Problem was solved quickly & completely and we were back on the road.

Been coming here for years and Absolutely great service. Everyone here is so nice and helpful. Especially Michael B. He is such a great guy that knows what he’s talking about. Please go see them for great service!

Could not even give me a quote over the phone for a thermostat replacement on my vehicle. Which is a very straight forward job. You are losing a lot of potential customers by doing business this way.

Both our cars are German cars. The folks at AutoWorks are AMAZING! They do the work once to an incredible level of professionalism. They are honest and responsive. I recommend AutoWorks to everyone.

My first experience with your repair shop was encouraging, but then I found myself making repeated visits for one thing are another relating to pass maintenance. My experience now is disconcerning.

Great experience with AutoWorks of Tampa. They treat your car like their own, communicate constantly to let you know what is going on and treat you like family. I take all my vehicles there !

I brought a 20 year old Volvo to AutoWorks and they told me the car is in such bad shape it’s not even worth fixing. Not out of laziness but earnestness. Honest mechanics get 5 stars.

Electronic diagnostic services. They were very helpful and determined to find a solution. Although, they were unable to resolve, they pointed me in the right direction. Thanks again!!

Everyone was helpful and not at all pushy. The oil change was quick and the waiting room was a delight! Great snacks, Wi-Fi, and a zen space. Will absolutely go back.

These guys are some of the most professional people you can meet. The work is top notch, timely, and clean.i would go back to them anytime without any question.

Lots of expertise here. Very attentive to my car’s service needs. Work performed quickly and on schedule. Great communication throughout. Highly recommend.

Terrible experience, overcharged for everything. Made up excuses to do work that wasn't needed, I felt robbed and misled. Well NEVER go back.

They were quick and easy! Even got me a complimentary Uber to come pick up my car when ready. Debra is great and easy to work with

AutoWorks was great! Teresa consistently kept me updated of the progress of the repair of my car. Back on the road again!

Brought my Mini Cooper S in for some service. Everyone was friendly and treated me like family. Thank you AutoWorks!

Debra and her team strive to solve the problems with your car. I trust and recommend them for your car repair needs.

Amazing professional experience...they actually take there time..before throwing how much money you have to pay!

Very happy with the service and hoping we get lot's more life from our work van. Thanks Debra for all the help!

Very professional and knowledagble!! William was awesome! I will be using them for all of my BMW needs!!

Great place. Amazing service. Mike is wonderful, he made this experience very pleasant. Thank you

Great place for car service! Friendly staff & VERY reasonable!!!! Definitely recommend!!!!!!!

AutoWork’s team was awesome and had us in and out of there in no time!