Do not use Autobutler. The garage they recommend was useless. The garage couldn't fit the part it was booked in for, told me to come back the next day to get part fitted, they inflated the original repair price and told me I must pay a deposit first before they ordered part. The cars amber engine light was on, a technician came over to me saying he can bypass the fault right now so the light goes out for £350. But the light being on was related to the Lambda Sensor they were supposed to be fitting for me on that day. This made me not pay a deposit and get out of the garage. Well I tried to reach out to Autobutler by calling them at 16:02 on Monday but they were closed. I emailed them straight after asking if someone could call me asap, but they only sent a reply saying they were closed They didn't respond to my second message when I asked them if they could please call me. Very poor service from Autobutler and extremely concerning service from LMS Garage W12.

After using auto butler before with great results I used them again to get my indicator relay changed. When posting the add I made it very clear what service I wanted pictures included. After choosing a quote, headed to the garage and dropped it off. After about 10 mins the mechanic walked over and said “it’s the relay” after telling him that’s what I wanted changed he said the quote was for the car to be plugged in for diagnostics only. I had to negotiate a new price for the rest of the work to be done which was double the original quote. It’s clear auto butler uses automated results based on what type of job you need doing and nobody actually looks at your quote at all. The garages have little idea what you actually need doing on arrival.Better off going to the mechanic yourself and get a quote as nobody clearly looks at your job it’s just done through an algorithm based on what you chose. Be Careful!

Where should I start I got a quote for new front discs and brake pads, so I asked if the same garage who quoted me if they can do my front ball joints.. got a quote by auto butler member who called me and said they can do my joints and its was cheap i asked twice i believe if he was sure its that price 250somthing? The man answered yup its a bargain aint it i said it frikking is a deal and half for all the job brakes and joints. I was happy until I went to pick my car up and was told its £490 rather than £250 something quote I got from from auto butler. I was super angry and £240 short for my emergency trip to pick my granny up. So please who ever uses this suto butler your best off searching on Google for near garage and ring to ask for a quote you might be better off. 0 rating from me if I coul but apparently I have to give a a star to upload this comment.

Autobutler is an excellent website. I was given the quote which aptly fit my budget from the garage. Customer service was great from the Autobutler team. Mark was timely with this replies. And the garage was great as well. Carl received me on time and explained the repairs and costs involved clearly. All done on time which saved my job. Carl's workmanship was excellent! Autobutler and Executive Motor Services are a great combo. Highly recommend both their services.

had to get a repaip done to oil sump after it was punctured by some instament, left the garage traveled aprox 30 miles home and back doors of my van were covered with oil leaking from oil sump a rel disgrace and disapointment nevet will I dream of using you again, I have put one star tobe able to post and I will be making sure it gets posted.

Die Werkstatt war top und hat gute Arbeit geleistet. Autobutler war vom Preis Leistungsverhältnis sehr gut, an der Strukturierung der E-Mails hätte man aus UX Sicht noch arbeiten können. Eine Terminerinnerung gab es trotz gegenteiliger Aussage leider nicht, hier könnte ein Bug vorliegen.

The responses to a very specific enquiry were way offline as I needed a mobile service, and the results required me to take the vehicle around 20 miles to what probably are very good garages. Regret use of this site did not meet needs of the customer and the vehicle is still not fixed.

They performed no service whatsoever. Tried using them to book an oil change and they promised it would be £49 and it turned out to be £108. Then I was told if I hadn’t gone through them, the dealer would have only charged £69. That’s a huge booking fee. They do nothing. Scam company.

Service was good but price was incorrect to what Garage quoted. Cannot fault the garage as timing belt was replaced in good time and still excellent value. Gentleman at garage offered to price match Autobutlers given price. Will definitely use again

Have used this several times got my new clutch fitted in a timely manner and at good value for money so didn't have to scrap my car instead. Going to book my car service with these guys and would highly recommended to friends and family.

Very good service and the garage I selected was excellent. The final bill was more than I perhaps expected so perhaps a little more clarity required as to the diagnostic cost and the potential labour / parts that will be in addition.

Complete waste of time, submitted pictures and details got blank quotes back saying bring the car in for assessment! I am quite able to find a garage who can quote once seen, I thought the service was supposed to save me this step?

Tried autobutler for my front discs and pads to be replaced. Rang up the garage on the morning of appointment to confirm the time, garage had no recollection of my appointment and no idea what autobutler.com was..

Ich bin sehr zufrieden! Wurde bei Ankunft zum Inspektionstermin bereits erwartet und die Arbeiten wurden sofort begonnen. Service zuvorkommend, kompetent und freundlich. Würde ich immer wieder wählen! Vielen Dank!

By comparing garages on autobutler I saved over £400 in one go - not bad at all! (MOT, service, cambelt change, oil change). I'll be using them in the future for sure.

I was charged more than quoted and was only informed at the point of payment. I followed up with Autobutler for support, but they failed to respond. Be warned!!!

Representative rang me on a number of occasions to ensure I got an appointment that suited my work hours. Very happy with the level of service I received.

Es würde alles wie versprochen eingehalten und sogar ein Corona Rabatt von 10% eingeräumt. Alles wirklich super gelaufen, daher Autobutler immer wieder!!!

TIMEWASTERS. The garage quoted hadn't used Autobutler for 2 years. The price would have been 3 times quoted and they didn't even want to do the job.

Used to arrange a cam belt change. Got me far more competitive quotes than I was getting from calling round garages and it was much easier.

Was a good experience, they found me several quotes, local to my area, fastest, cheapest, best etc!. Very pleased with their service!.

Agip-Tankstelle Berlin Westhafenstr. war freundlich, hat den Radwechsel sofort und zu meiner vollsten Zufriedenheit ausgeführt.

Quote price jumped from 200 pounds to 294 pounds with no explaination, got booked in without consent. Disappointed.

Very easy to use, seamless almost and Gabe me 3 very competitive quotes thumbs up will use again.

They went out of their way to answer my concerns and I got a good price and good service.

Very friendly and great service. (Work done full service) with free curtesy car

War sehr zufrieden mit dem Angebot der Seite. Hat alles gepasst.

Sehr gute Autowerkstatt empfohlen und zuverlässige Komunikation

Very pleased - a good outcome overtime I have used Autobutler!

Quick way to get machanic sorted with competitive price

Sehr nettes Personal. Kompetent und sehr professionell.

Quick response got me in straight away.

Quick and easy very helpful when called

Paid more money than Autobutler quoted

Excellent service from start to finish

Best app ever!!! Highly recommended

Schnelle Hilfe ganz unkompliziert.

Alles einwandfrei geklappt.

Good but expensive

Good Italian food

excellent prices

All good …

Alles ok

München