In short: had to cycle home in winter (6 Celsius) in flipflops after €80 pedicure which did not dry on time because of salon time mismanagement and extremely rude & unhelpful receptionist. Would not recommend. More people with same issue after reading reviews. Went to Aveda for a spa pedicure which costs €80 as a birthday treat. It was the final nail appointment of the day before closing time at 6. Halfway 30 mins before the end I was notified that there maybe would not be enough time to dry my nails (which was included in the €80) and the only alternative offered was to not paint my nails (at a pedicure?). I ended up having to cycle home in 6 degrees Celsius in flipflops with oily feet slipping all over the place because I still had my nails painted. They let me wait for 5mins to dry. On my way out when I asked the receptionist why this appointment was offered if it meant cycling home in winter in flipflops she made clear in such a rude manner that it wasn't her problem and she had to leave to go home. Fully appreciate the closing time of the store and people have their own lives, just don't ask €80 for a service you cannot deliver in the timeframe. Seems many other people have the same issue. Not going back and would not recommend.

First time to get a haircut at this place. Chose this because I wanted a reputable salon since everything has to be disinfected all the time because of COVID. Have to play safe. However, one of their so called hairstylist who did my hair cut my ear too. The thing was, I would have let go of it since we’re all trying to make ends meet nowadays but when I was about to pay she acted like she didn’t do anything wrong. Not mentioning that she even cut my ear. So I have to say something about it. Cashier gave me 50% f discount?!!!! Should have been free!!!! Or maybe should have gone through a lawyer. Didn’t expect this from a high end salon.

Super slechte service! Geen fijne zaak, het ziet er leuk en aardig uit, maar het 8/10 personeelsleden zijn niet vriendelijk of behulpzaam, een glimlach is teveel gevraagd en ik vind ze niet erg professioneel! Er loopt een hond vrij rond, schijnt van de eigenaar te zijn, ik vind dit erg onhygiënisch, vooral omdat hij ook op de IPL afdeling komt en rondloopt! Het ontharen zelf is ook niet effectief, ik ben hier al een jaar, en ik raad dit niemand aan! Het is dat het onbeperkt is, en dat ik het anders zonde van mijn geld vind, maar nooit meer!!!!

Never go as last service of the day. I went with my child, under 12. Before to check age hairdresser proposed reasonable cut, after have discovered the age she just cut as quick as possible and without respecting wishes. She came out with wet hair and horrible haircut. For me a different story, at least hair was dry, even if cut, that usually take at least 25 minutes, in 10 minutes was done and not with usual precision. I don’t know if I will go there again, probably time to try some other salon. For sure not with a child.

Ik begrijp dat de corona crisis alle ondernemers raakt, maar om niet te communiceren dat definitief ontharen is weggehaald (verdwenen van de site. Geen antwoord per mail). Zonder je klanten te informeren die betaald hebben voor onbeperkte behandelingen is ronduit onbeschoft. Had meer begrip als ze het communiceerde maar nada!!! Zeer slechte communicatie. Een mailtje lijkt me niet teveel moeite.

while the hairstylist was cutting my hair, the manager came and told the hairstylist it's the time to close the hair salon , it was almost 6:00 pm, and my hair wasn't done yet. And then the hairstylist was shortening my hair from the side, for the second time the manager came with another member of the staff to say that the time was up, that was not nice, I was annoyed

I have been using a Veda for the past 4 years. As much as I love the hairstylists , I have found the receptionists terribly rude to the point of being unprofessional with zero customer service. The hairstylists seem overworked n r therefore in a hurry : for me , lack of customer service + hurried job by the stylists are equal to lack of value for money .

Gister bij Aveda geweest voor eerste keer highlights in mijn krullen. Wat zijn ze mooi uitgepakt door Tjau! Zijn ervaren handen en leuke persoonlijkheid gaven mij veel comfort tijdens de behandeling van begin tot eind. Ik heb goede adviezen, kwaliteit en service ervaren. Volgende keer ga ik zeker bij Tjau terug @Aveda!

Via via ben ik terecht gekomen bij deze kapsalon. Perfect en vriendelijk geholpen op afspraak door Jennifer Van Wandelen. Leuke tijd gehad en zeer tevreden met het resultaat. Bedankt voor de goede service en tot de volgende keer. Groet, Rowena Zuidwijk-Mange

Amazing experience. The building looks very cozy and attractive. Staff are very friendly. Today we were helped by Dewi. What a wonderful lady. Very friendly and professional. The treatments are a bit pricey, but you definitely get your money's worth.

I had a very nice haircut there. Hammoud was very professional, helpful and detail oriented. He offered me coffee and good recommendations for my haircut. He also wanted to make sure I was felling comfortable with the temperature of the … Meer

Ik ben altijd super blij met mijn haar als ik bij jullie ben geweest . Ik ben geholpen door Tjau en hij heeft mijn haar super geknipt ! de hygiëne is ook goed bij de salon ze werken netjes en zijn erg schoon !! zeker een aanrader

Not impressed. The receptionists have attitude, the place is not clean on closer look and they are not able to give you an estimate how much you would pay. I would not recommend it . The location is preceding it’s service.

I only went in to buy a few items and got GREAT advice (and moral support on a few personal happenings). Wonderful staff, thanks a million! I was much improved and felt so much better.

It’s a customer oriented beauty and massage salon. Love my massage here today, it’s professionally done by Angelic. She is such a kind, polite and experienced masseuse.

Always very friendly and professional. You have the feeling you're in good hands and the atmosphere is really nice. Even the tea and coffee is fantastic!

Ik heb mijn haar door Wagner laten knippen super mooii gedaan. En bij Angelique heb ik een Aveda gezichtsbehandeling laten doen ik shine gewoon!

Prachtige salon aan de Denneweg. Kappers/schoonheidsspecialisten die weten how to get the look right. 5 sterren waard! …

I had a nice styling and blow dry from niki!! Was quick and looks great!! Perfect and what I needed. Thank u, will visit again!

Great service, very friendly staff. My hairdresser this time was called Isabella and she did a fantastic job with my … Meer

Verliefd op mijn kapper, hier! :-) Maakt iets van niets! Bij de balie mag het echt wel een beetje aardiger en liefdevoller.

I'm in love with this place.. Thank you Hendro for taking care of my hair and giving me some tips! See you soon!

Great atmosphere in the salon. Hairdresser stylist is a real professional, I was very satisfied …

Vriendelijk personeel , heel professioneel. Ben meer als tevreden met mijn haar ! Ik kom zeker terug.

Professioneel. Het personeel heeft flink wat kennis in huis en dat stralen ze ook uit. Fijn geholpen.

Ik ben zeer tevreden geholpen. Lieve mensen en hebben er echt verstand van. Ik kom hier zeker weer.

Great hair and beauty salon in a beautiful building in one of the nicest streets in the Hague.

Top zaak. Super professioneel. Zeer hygiëne’s. Geholpen door Kim L. Wat een topper. Aanrader.

De beste team en de beste management begeleid door Fred Nieuwenhuijzen en Kim Lieffering !!!

Bedankt Dewi voor mijn kleur en Klaartje voor het knippen van de krullen van mijn dochter!

Super verwennerij. Voor jezelf. mogelijk gemaakt door professionele lieve mensen. …

Amazing haircuts & blowdrys by Dewi! The salon overall has a wonderful ambience also

Al jaren zeer tevreden klant, vriendelijk, behulpzaam en klantgericht personeel!

Een mooie schone locatie. Vriendelijk personeel. Een fijne rugscrub gehad.

Professionals, good advice about my hair. I am so happy now. Thank you.

Great service and great haircut! Will be back …

Great service! Walked out the door with a great haircut

Vriendelijkheid, kwaliteit en een VIP behandeling.

Thanks Tjau voor mijn geweldige coupe. Xxx Wendy

Top zaak met top service , zeker aan te raden!

Not satisfied with the results. Bad experience

Super blij met mijn haar. Dank je wel Wendy!

Cool place, The best service. Good locatie.

There can only be one the best. Ran!

Such good service with Debbie ♥️

Loved it. Will always go here

Zoals altijd.... FANTASTISCH

Mijn go-to beauty salon...

Clean and decent service

Always great experience

The best place in town!

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Excellent services

Great service!!!

Amazing service!

Not going back .