They are fraudster. I had inactive credit card which was blocked and they asked to process the payment on the same blocked card instead of the active card. I tried a lot of time to connect the support team and customer care but didn't get any response. I have also shared all the documents and proofs for the same many times. I have escalated this to their higher authorities as well but no response from their side as well. They only send automated email asking to wait. Its been now 9 months and I haven't got my money back. It seems they are doing it intentionally. They are thieving customers money and making profit. The worst bank ever and pathetic customer service.