3RD FLOOR, PLOT NO. S-16, SURVEY NO. 1009, OPP, Malaysian Township, K P H B Phase 6, Kukatpally, Hyderabad, Telangana 500072, India
Bajaj Electronics - Nexus Mall, KPHB is a Electronics store located at 3RD FLOOR, PLOT NO. S-16, SURVEY NO. 1009, OPP, Malaysian Township, K P H B Phase 6, Kukatpally, Hyderabad, Telangana 500072, India. It has received 696 reviews with an average rating of 3.4 stars.
Monday | 11:30AM-10PM |
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Tuesday | 11:30AM-10PM |
Wednesday | 11:30AM-10PM |
Thursday | 11:30AM-10PM |
Friday | 11:30AM-10PM |
Saturday | 11:30AM-10PM |
Sunday | 11:30AM-10PM |
The address of Bajaj Electronics - Nexus Mall, KPHB: 3RD FLOOR, PLOT NO. S-16, SURVEY NO. 1009, OPP, Malaysian Township, K P H B Phase 6, Kukatpally, Hyderabad, Telangana 500072, India
Bajaj Electronics - Nexus Mall, KPHB has 3.4 stars from 696 reviews
Electronics store
"Worst"
"I am giving a 1 STAR as there is no option for 0 star"
"Recently i bought samsung washing machine from this showroom"
"We bought a Voltas Cooler with Remote Control from this place on 27th Feb 2021"
"Worst customer service"
Worst.... worst...after sales service... I don't have a negative value to give. After billing the service is so bad and worst. After 3 days of buying, the product is not yet delivered. When called they didn't pick the phone . When finally picked up, the speak rude and disconnect the call. Without any choice we have visited the show room again. The guy Hussain who sold the refrigerator was hiding and didn't come out. We have spoken one guy raju . He was initially asking us to wait for 10 more days. Was not willing to refund. After some time he hold it will take one month for delivery. After lot of fighting, we got our cash back. But, we lost our entire day. And we have seen many customers fighting for the same reason. It was a terrible, horrible experience. Strongly suggest to go for other show room instead of this useless showroom. I am going to take this to higher management.
I am giving a 1 STAR as there is no option for 0 star. Worst ever service and not having any ear for customer complaints. I have booked a cooler on 6 May and the delivery was promised on 7 May. But till day (09 May) it not delivered. No one is there to respond to queries. The numbers given on the bill and google are switched off. I tried calling their customer care 1800 102 5963 (9.00 AM To 6.00 PM), which is listed on the bill and their website. These guys reply saying that they will only respond to product related queries and that too after we receive the product. These guys also give us a free advice to visit the store again and resolve. When I try to see any other contact details, I am seeing many complaints registered on these guys. This company is the best example for a worst customer service. Shame on you!
Recently i bought samsung washing machine from this showroom. The worst service i have ever been received from this showroom. Firstly, the guy who explained about product not aware of the full information about the product and provided the wrong information about the product and made me to buy that(and even my fault is there for blindly believing the information provided by him). I have received the damaged product and it took 10days to replace the product, i have struggled to followup this. i went to show room 2 times to replace the product. And after replacing the product i got wrong user manual and for replacing that also i went to showroom, that kind of service they have provided. worst service.... i recommend not to buy any product in this showroom....
We bought a Voltas Cooler with Remote Control from this place on 27th Feb 2021. First Issue - We had selected this Voltas Mega cooler with Remote since it's a TATA product within budget of 10k. But the Product delivered was different than the display piece they had and when contacted them, they said it's a new model better than the display piece. I was taken a back with their response and have been following up but there is no call back from their end. Second Issue - Within two days, the cooler fan stopped working and now we regret our decision of buying a TATA (trusted brand) and second thing buying it from Bajaj Electronics. No customer service!! Wasted my money.
Worst customer service. Store opens at 10 AM sales persons will come by 11 or 11:30 AM. We wanted to purchase one plus phone but they have damage piece so we thought of buying samsung phone after sales guy convincing us and we agreed but no stock available. Finally we thought to buy iphone 12 white colour for my mom then after taking all details they told system is not accepting emi option for white colour due to IMEI number and they told to take some other colour. After spending 3 hrs there we couldn't buy any phone got frustrated. Don't know they want to do sales or not. Wasting customer time useless store don't go to there and waste ur valuable time.
Worst Service Dear All , it's very very casual and unprofessional behaviour after purchase, they promised to deliver products (Hitachi ac & Samsumng ) within 48 hrs, which is just 4km away from showroom . Already it's 2days over and no one is responding to problem, apart from this they are telling why your not able wait for 4- 5 working days. And while purchasing products told that installation will be free, now they are telling u have to give installation fee also, Guys online purchase is best go for that. At least they are transparent . Don't trust This Branch go Madinaguda branch. They better service.
Worst experience with the staff they didn't even know anything about their selling product... I had Purchased a redmi note 12 5G ... I have problem with mobile camera I visited the store and said to sales person the problem that I had....he said u need to take pictures in 1 feet distance only...if u extend that distance u can't get picture clearly....and their manager also saying the same thing...will not suggest to buying any products at Bajaj electronics at Nexus mall after sale they didn't respond to queries very worst sales I have ever seen
Worst sales service, I went to the OnePlus counter and had a plan to buy the phone in 2-3 days for my wife's birthday. The sales guy asked me when do you have a plan to buy? I said in 2-3 days Later they guy said please come after 2-3 days Whats a service? I know bajaj will say the guy is not from our side he is from Oneplus. If that is the case please escalate because it happened in your store. It was an embarrassing moment for me and left. Now I'm ordering online. 0 behaviour, 0 customer service, 0 customer handling skills.
I had purchased Symphony touch 55 cooler but after i paid the amount through card swiping, executive said the price of the cooler is more than the already said amount and i refused to purchase the cooler. the executive said ok and cancelled the purchase but till now i have not recieved the amount which is i paid through the swiping my debit card. he is saying the amount will come to my account from that day onwards but till now i have not recieved amount and when i call to the showroom no one will give the proper response.
Service is very poor. I went there for the sound bar demo .the executive there is rude . They don’t even know how to talk with customer. I waited there for 15 minutes for the person to give me demo . Then The person came with name sheik and I asked for demo of sound bar of Sony . He said no stock. I asked for demo of existing Sony sound bar but he is hurry to escape initially. After I force him to give demo , then he had no choice . so he came and switched on sound bar , but not even single point explanation from him.
I should check all reviews first before purchasing AC here. Please you also check all reviews then decide. I purchased an AC 2 weeks back, they delivered within a week with hefty delivery charges for 4 kms. And still I'm waiting for installation. If you call them, they will reply that this will be installed by today and after a couple of days they started saying that Kindly call AC service providers for getting this done. I would strongly suggest for somewhere else, but not here or any Bajaj Electronics.
It's the worst experience. The executive of OnePlus mobile is most unprofessional. I was looking for OnePlus 11 16/256 Varian.....he was most uninterested to show....and he was not even trying to show the models. The kid of body language and the tone with which he spoke is not acceptable. Even the other executives,though did not interact, can be seen to be un interested to deal with customers. I don't know about the product but if this is the behaviour with the customers, then it won't survive long.
This review is not for the product, but for the customer service this store offers. The guys over there can go to any extent to convince you, but once they swipe your card, they are least bothered about your concerns. They'll not even respond to your queries/ calls even in situations when you don't get your product delivered as per their commitment. Just a small suggestion, pay them only once your item is delivered at your door step. Simply don't trust them!
Worst experience with AC purchase. The salesman are misleading customers with false information. We thought of buying Voltas 1.5 ton 3* AC which comes with life time compressor warranty. The idiotic salesman Mahesh has said VOLTAS AC’s are 2020/2021 manufactured one’s . Recommended us to buy LG which is feature rich and 2022 manufactured AC. After purchase we are shocked to see 2021 Feb manufactured 5 in one convertible AC. Disgusting behaviour
I visited just the One Plus store and it was a disappointment, to put it mildly When they had their exclusive store, the staff were far more courteous and willing to listen and offer solutions. I had been to this store to enquire if batteries were available fir One Plus 7T, and I was told that they didn't have it. I was advised to buy a new phone, because they had no idea if batteries were available or not anywhere for this model.
Not living up to Bajaj's name. Horrible customer service. I have purchased more than 15 lakhs worth electronics from here but they have zero gratitude even towards old customers. They demand immediate payment but delivered a item after 4 days. When asked for a return.. they have a procedure to follow and keep checking for days with the company. Not going shopping here again. Sorry not sorry. Don't even want to give this one star.
I recently went to buy Panasonic AC400, straight forward purchase. While coming out I wanted to enquire about dish washers but even after calling several times, that particular salesman didn’t respond, busy with his mobile. Just walked out angrily and then thought I should inform the manager. Called the number mapped to google, it doesn’t work. Doesn’t bother customer complaints. Too many complaints I suppose
Before selling they promise like everything ll be taken care. And they offer competitive prices. After sale happened they won't even pick ur call. Its been more than 20 days I purchased all home appliances. Till date it's not been installed. And they keep saying he ll come today and noone else ll turn up.. Its a shame on ur brand. And Its a big time regrets that I purchased. Bajaj electronics.. forum mall
Worst Customer service after buying and Please dont buy the Bajaj Allianz extended warranty from this showroom. They made 3months delay in addressing simple issue and still its not fixed . they will ask to speak with Bajaj Allianz and will wash their hands . Till i buy the product they were after me and after purchase of 1.2 lakh worth LG refrigerator ,they left on the roads with no fix till now.
This showroom really sucks one of the worst showroom sorry one and only worst showroom we ever visited. Manager doesn't respond at all he will just try to manipulate people which is nothing but cheating and the delivery service is very very poor they will damage the items and try to manipulate us so overall rating for this showroom will be less than zero if possible
- ill mannered sales person(rude) - no interest in encouraging customers - sales mans easily get fed up of customers when they do not feel like buying. - products not available - models on display do not work, cameras specially. + big place to walk around ;) Suggest buyers to reach out to nearest reliance digital outlets..they are happy to give u a demo always.
Too much expensive pricing recently we bought LG refrigirator 345 liters on 15/11/2020 . We bought tv worth 100000 in the same shop so they told your buying tv so we give the discount and best price on refrigirator . They quoted 37 k but the same refrigirator in the sonovision they quoted 35 k . This is how these people deceive people on pricing with lies .
Very bad customer service, they run these cash back sales promotions but don’t care about it once sale is done, almost feels like a potential scam. I bought Samsung QLED TV in Sep 2029 and was expecting a cash back after 90 days, it’s 5 months now it’s not credited. They blame it on banks and banks blame it on the seller, beware of such offers!
Most pathetic after sales response. Purchased a product on 29th, they promised to deliver within 2 days and the next day it will get installed. Nothing happened till 3 days. After following up continuously they delivered on 3rd Day... Now it's technician's turn that we need to follow up with them which further getting delayed...
Service is very bad once they recieve the payment,The promises made before payment are long gone. we should get back to them multiple times for the issue to be taken care. didnt expect this kind of service from such a store. The telephone number is always busy you need to call N number of times in order to get a hold of them.
Irresponsible sales staff, make customers wait for hours long hours to share the product detail and billing. Again delivery, installation is another challenge and not done on time. Need to call the sales person on daily basis to remind them. Such a renowned company with such staff and delivery model can't sustain long.
Worst service and worst staff and worst products.. I have asked for a exchange they asked me to come after 2 days on Monday and asked me to come with product bag bill and everything which required after I have waited for 2 hours they said exchange won’t available bcoz of some very very tiny dint very worst worst worst
Very worst in terms of service they don’t have capability to delivery item in time after booking. I have booked refrigerator they took 6 days for delivery they call 9:30 to 10:00 pm for delivery without common sense better don’t purchase from this place. All of them use less fellows they don’t have Costmer value.
Bajaj Electronics is the leading CDIT retailer in Hyderabad. Bajaj has 40+ stores across the city and has a deep connect with its citizens. Hyderabadis prefer to buy at Bajaj because of the local connect, trust and best price. Bajaj Electronics at Forum Sujana Mall is a 16,000 sq.ft. outlet located at 3rd Floor.
Multi option electronics store. From Mobiles, ACs, Coolers, Fridges, TVs, DSLR cameras, Gaming systems etcs,you get almost all type of electronics goods here that you may require for your home needs. Please check prices online before making purchase as sometimes you will find the same product cheaper there.
It's quite big store for electronics, cost wise it's not that much competitive, attenders were not interested in the customers, all mobiles were locked. Don't know the reason. Quantity of products were more. Quality is missing from the management to sell them, their sake teams sucks, they aint pro active.
Pathetic service. I have purchased a refregirator and delivery didnt happen even after 5 days. When we ask them about the delivery they are sharing delivery people phone number and denying the responsibility and asking us to follow up with them directly. This is very irritating behaviour from the staff.
Huge big store. Super illuminated. From TVs to Washing Machines. Speakers to Ovens. Mobiles to Laptops. Great variety available. More sales persons and finance guys here to help you than customers. I guess sales are heavy during festival seasons. Bought a lot of stuff for home here myself. Good service.
Bajaj elec forum mall - it has the WORST after sales service ever! They are not sending a technician for wall mounting and giving different excuses each time. The manager is not taking calls and the salesperson who sold the product to us has no courtesy to call back and update. Don’t buy products here
Very poor customer service , only one cashier to bill for all the customers. When Bajaj can advertise discount offers on street to attract customers, please advertise your service also. Disappointed with staff behaviour and response , I will never recommend my friends to shop at Bajaj . Thank you
there is no other store worst than this espessally manager and also including sales boys they don't even know how to behave with customer very poor illiterate. zeroooooooooooo rating if u want a home appliance or an electrical gadget i suggest go any ware other than bajaj electronics
Prices are higher than other branches of Bajaj Electronics. IT Manager Mr. Shakeel is not friendly to customers. This guy will not allow customers to bargain, despite he is being bigot. How ever other managers for refrigerators or any other appliances are good. Will behave properly.
I have purchased Washing Machine here and they promised the delivery in 2 days. Now its 14 days over.You are very lucky if call gets connected.. They say same story every time u call or go to the story.Worst experience ever.Please dont buy products from Bajaj..Purchase from online..
Buy through online sites, same offers will applicable, after purchasing oneplus nord2 there was an issue with the phone within a day incase i purchased through online it can be replaced but here no use... So dont purchase here... just check features here and buy through online..
Very very very worst customer service. They are very bad at product delivery on time. this is very bad. I will not suggest to anybody to visit this store. even on bill they did not mention any helpline number at least and even on google number also we are getting switched off.
Irresponsible sales staff just not interested to sell..i went to buy fridge and they said no schemes no emi and I need to pay full payment. What rubbish!!! I also had a Bajaj finance card still they said no schemes and I had to leave!! This was at Nexus forum Mall Hyderabad.
No post sale service, worst apple representatives worst solution they will, once purchase is done they won't bother to help you anyway. I will never buy anything in Bajaj I would suggest people to buy directly from showrooms that way you will get atleast warranty.
Zero customer service. Went to check vacuum cleaner. Nobody was bothered to explain about the products. They just pointed towards the place where the vacuum cleaners are displayed. Never ever going there again. Had purchased Water purifier and TV there earlier.
1. Has varieties of electric appliances for every household 2. Supported Staff and great ambiance 3. Parking available for both 2 n 4 wheelers 4. Not many new models available 5. Can contact over call without visit for any Information
Very poor customer service Recently we bought Samsung refrigerator and washing machine. No details of technician were provided correctly by the staff. All the contact numbers provided in the website and bill are switched off and landline number? not working.
Contact numbers are provided on the Bajaj Electronics envelop are both not working. I bought an AC few days back in the store and it isn’t delivered yet. I am trying contact the sales representative who made me to buy that AC, his number also not reachable.
Bought AO smith water filter from Forum mall Bajaj electronics, the salesperson suggested this model kept insisting to take it, after installing there is leakage, called the salesperson he kept saying will send someone but did not send anybody, pathetic
worst worst experience with this I purchased cooler last one week ago. I called last three days every time they told me tomorrow your product will come 100%, but seven days over my product not yet received . I will never prefer and refer this to any one
Worst service please don't go to this store. Delivery is in time only but fitting technicians are late. They won't respond properly. Worst service. Please my suggestion to my friends pls don't prefer this Bajaj store. Fraud people. They waste our time.
Worst customer receiving they don't care when customer wants to enquire about the product we have to wait for hours , careless executives and they were not executives we should call them modulars.I am very much disappointed about the service point.
Today I try to buy iPad Pro but the apple salesman said that there is no student offer for iPad Pro and he said that in Apple Original website also there is no offer he is saying like that Very bad hospitality service we got He don’t no anything
Its a worst store, they don't encourage customers to buy the things and they behaves very rude with the customers.. Bought one item from Forum Bajaj show room, not at all happy with that. After you buy the product they never respond for anything
Worst place to shop, thier contact details are invalid they have all dumb people working for them its been one week they haven’t delivered for what we have paid 32,000, will be coming to showroom and let your customers know about it for sure
I bought laptop recently. Sales guys were rude. Still did purchase as I have need. Now, I found that it has small defect. And when I tried to reach, they always said talk to manager. And manager is never available. This is my last visit.
I have booked Samsung AC, But the product is not delivered in time and when I went to the showroom to enquire about the delivery . The sales executives are telling the product has been dispatched and it will reach by EOD. It's already …
Pathetic!! Bought a new refrigerator and the salesman told us a fake deliver time. Refrigerator are delivered in 48 hours and the salesman told it will be done within 24 hours. After multiple calls they are not sticking to their words.
It is huge showroom which occupies one side of entire floor. Customer support isn't great which is generally not bad at other Bajaj electronics store. It has everything from TVs, mobiles, washing machines, refrigerators etc.
Here the costumer service is very bad. It's unfortunate that this establishment doesn't value all of its customers equally. I won't be returning, and I strongly recommend considering other options for your shopping needs.
Very worst service entire world They don’t care any one particular tv sale man was Arrogant I went to buy oled Samsung I requested him play 4 k video he was playing the video from Tata sky had channels with mute video
Great treatment till you purchase products. Once it's delivered they never care for proper installation. Buy only bajaj products there. If you buy other products you are in soup. Cheap tricks to sell premium products
Worst show room. It almost takes 15 days to have the purchased item to be delivered. They only list all items which are not available in stock. Once you purchase then the product purchased it never gets delivered
Sales man are very rude and arrogant,mostly busy with their phones, not interested to sale. Worst experience ever. I recently purchased laptop as i was in need n i was treated in an very unfriendly manner.
There is no site available... Plus the service is very poor... And the staff sucks.... And also the showroom is poor. It has no parking. The manager dont respond on customer problems. Totallt they suck.
Bajaj Electronics with a huge range of electrical and electronic appliances under one roof offers its customer to buy appliances at affordable prices that too on instalments with zero down-payment.
I have baught washing machine, as my opinion Idiots are working in this showroom... He is not store manager he is a wast fellow. I don't know how bajaj electronics selected this type of employees.
Worst billing and service towards customer is terrible in cash countera...if we know about this prior...we might have not visited...waste of purchasing 93k worth .. not respect to customers
Very Very worst experience...I regret to buy here ...I wish I had see reviews before buying fridge...Soo many wrote abt late delivery..PLS DONT BUY HERE..They don't even pickup ur call..
Bought an IPad. Very friendly and helpful associates Zias from Apple helped me. Great service by the associate. Only problem was the credit card machine malfunction by Bajaj Electronics
For all staff waste of money by giving salaries. They are busy with their personal works... There is no customer relation. For every query they get fed up. Waste of time by going there.
Drastically low standards on post sales service, definitely wont be going there again. If you got an appliance with defect you are screwed, they will make you run from post to pillar.
It was good and the staff were explaining awesome even if u don't buy anything they will help u in always it all are good i loved the guy who explained me well his name was balaji
Get ready for the worst treatment to customer especially the one sales man at the camera section don't even have the basic commonsense. He is very famous for his stupid behaviour.
Irfan and Aman at the Samsung station is a true Professional who guided, followed up and also arranged the missing mobile case and he should be given a promotion …
Falty refrigerator given and while replacement they just saying tomorrow and tomorrow never came its been 8 days now Poor Samsung service never buy protect from this place
Plz don't buy here, they are providing very poor delivery service. i have booked washing machine seven after 4 days not delivered yet and no response from these people.
Shop phone numbers won't work, product delivery time cross beyond their agreed time of 48 hrs. Poor response from customer care executives.. won't recommend this branch
Yesterday i purchased a laptop at Bajaj. the IT MANGER is good he gave best deal on laptop. and he suggested a best laptop his communication with Customers also Good.
I have just Recived a Samsung Fridge from yr showroom .it is damaged on the door .please send your people to change it immediately...recived at 10.45 pm. V careless..
Air coolers, washmachines, television, phones, laptops. Refrigerators.. Etc Samsung, Sony, LG, JBL music sound system. Speakers. All branded electronics are their.
All idiots are sitting at this showroom, given mobile numbers on invoice copy are waste, no one pick up the call. Do not trust them specially for big electronics..
Worst delivery i have ever seen. no response once after buy any item from the store. huge time take for delivery. i don't like to but once again from this store.
Worst service. No proper response from staff and customer service. Very late delivery. Even after paying the complete amount received TV after a month almost.
Sales dept work with punctuality but billing dept and finance are not working with punctuality All billing dept employees are neglecting abt customers words
Worst Management, don't buy anything..they will not deliver our purchases with in expected time and doesn't responds our calls. This is with Samsung agent
You get very good deals on electronics Check them out before you buy any appliances either online or in store. I am sure they ll have the best price for u
Very nice collection, very nice staff. Would like to appreciate Mr. Younus ( one plus 9 RT staff) for his polite and professional behaviour. Must visit!!
Purchased a TV from this dealer, delivered it one whole month late. Didn't offer any compensation for late delivery. Gave excuses. Terrible experience.
I don't know here costs are more compare to online today I have checked nikon camera 5600 . Compare to online 20 percentage extra. Very bad experience
Bajaj.., a big brand but Unprofessional staffs, worst service part... i recently purchased a mixer grinder here.... had very bad experience... …
at kphb main road i have taken kenstar ice cooler in that no water nab delivered without checking .called but no one reaponce very bad experience
Everything hear kind of sucks! No parking, no useful salesmen nothing..! Try to avoid this store as much as you can unless you stuck with this..
definitely sells refurbished saying new ones and charges as much as new phones check the seal before you buy phones "the official brand seal"
Don't purchase products here worst customer service even they will not respond to your calls and queries ordered but till now not delivered.
Very bad sales persons and they're All busy with their mobile. They're not even coming to the customer and explaining about the products.
Worst showroom. You need To search for sale person at last no body will support and you need to leave the shop. Don't waste your time.
We have all electronic goods at a single place Good service and response. We get the best deals better than any other electronic store
They don't deliver in time, delivers damaged products and for replacement takes infinite amount of time. Worst showroom ever visited .
Pathetic service. No one responds and not able to find a single person to call. No stock at all. Had one kindle in their whole shop.
Worst customer service by oneplus sales man. OnePlus sales will increase when you remove that mf yonus sales person from your store
i ordered SAMSUNG fridge here and they delivered different model !!they changed after that. be careful and re-check after delivery
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