Total incompetence. My mother went to clarify a question regarding the card bill and the girl said everything wrong. I'm not going to go into the case, however the girl who provided the service did a horrible job. If you can, look for another agency!

Terrible agency, I had to prove my mother's life, 92 years old, in a wheelchair and bedridden, with a lot of suffering I managed to take her to the agency, I stopped 10 meters from the employees in front of the glass door, they still didn't

Terrible service, even with this pandemic, the employees are so incompetent that to resolve any issue, no matter how simple it may be, they force you to go to the branch. The employee, Mrs. Tatiana Correia, is so ill-willed and has such a

I have been a legal entity customer for over 10 years... although they serve us through the platform, which also doesn't solve the problem. They don't answer the phone... if they do, they can't resolve anything.

Where have you seen customers charging for parking outside of the bank's opening hours? An extra fee now? I spend 5 minutes to withdraw money and I have to pay.

The closed agency did not inform customers before closing, it was migrating my account, now I have to wait and I need an active account to receive my salary

Impossible to speak to anyone at the agency. During the pandemic, services should be online and we are forced to go there. And pay for parking, of course.

Service at precarious ATMs, only with fingerprint access, or by touching the screen with your fingers Still without replacement of Alcohol lGel

Nothing against the agency. I just thought it was absurd that they charged to leave the car in the bank's parking lot. Absurd

Bankrupt agency you have to stay in the sun waiting for their good will to call this is common around here

Congratulations, super well attended, they resolved my doubts quickly, my favorite agency. …

It's just another Itaú agency. Paid parking on site (30 minutes - 3 reais).

Impossible to get in touch by phone. I don't know why you have a phone!!!!!

Service not very good, lots of queues and parking is almost always full

They do everything they can to avoid opening a salary account.

Does anyone have the phone number for this agency?

Lots of bureaucracy, errors in debt closing

Does anyone have the agency's phone number?

Wonderful service. Dedicated employees

Worst bank in the region,

Agile. Fast. Hassle free

Great and fast service!

Good service!

Excellent.

Terrible

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