The manager called me to update my registration and days later I discovered that she had changed my plan so that she could benefit from reaching the goal. I left with a financial loss due to fees that I had not authorized, and I was cheated badly. I stay away from this agency. Worst agency in BH.

Assessment made exclusively by a terrible employee called Tauane. I only return to this agency because the State only pays salaries for it, but I will not accept being served by it again. On the other hand, the security guards are very polite and helpful.

Good afternoon...!! today Saturday 08/01.. I was at the bank on the 7th of January to check a balance that was deposited to me through two pix, however the balance was paid at bank rates, and I am a poor account holder who is experiencing

Long wait to open an account. They said that the system was having problems, but that they would resolve them throughout the day and the manager would call me. They never called me, until now I don't know my account number.

Great service, attentive managers and staff. Suggestion: Give more priority to services at branch tellers for UNICLASS customers. THERE IS BEING A LONG DELAY IN SERVICE. AND JUST A SUGGESTION. I also

I was assisted by Manager Vinícius, at the time I was instructed on how the credit card points accelerator works and how to purchase products through the Itaú Shopping application.

Terrible agency, employees act in bad faith, omitting services and contracts. Terrible assistance and there is no way to communicate with the manager over the phone.

Terribly doesn't answer the phone, and when he does answer he asks to come back later because there is no manager available at the time to resolve the problem

The worst of all the worst. Terrible service. The security lady at the door has no manners. You must be at least the OWNER of this agency.

The worst bank branch I've ever been to. Service was slow and inefficient, despite the friendliness of some employees.

Unsafe place at night. Exterior of the agency is poorly lit and has a garden with tall plants.

There was never any legal assistance available. Terrible Agency.. come in and check it out!

I have always been well attended to by the staff, but the waiting time is a little slow...

Women with a hell of a will, if they don't want to work, give the job to someone else.

Itaú standard agency. Good managers, always clean, cashiers work well. I recommend!

They don't answer the phone, I don't even know why they disclose the phone number.

Amazing service, everyone was very helpful and attentive! I highly recommend

Two visits with 2 hours of waiting and so far nothing.

Small branch, ATMs are usually full at lunchtime.

Good service, polite and attentive staff.

What phone number can I reach there?

It's very easy to use the cashier

They charge fees they don't need

Very well attended virtually

Impeccable service.

There is no parking

Very fast service

They don't care!

Great service

Really good