The Relationship Manager Bill Preston is a great banker. He has helped myself as well as my fiance increase our credit scores by using credit karma. We have both improved our scores over 40 points in less than 5 months time. This location offers a warm welcoming feeling. You will love Bill and this location!!!!

Really need to crosstown ALL staff to help customers in line. Only 2 tellers to do anything you can't do by machine while others stand around. I didn't have to wait too long today, fortunately. In the past, at least 20-30 minute wait. The teller today was very friendly and helpful.

B of A is an example of the decay of goods and services rendered under corporate disrespect for customers. Like we owe the something to hold the money. FKYOU! Closed drive throughs ATM in disrepair. The closest branch is more than seven miles. So much for neighborhood convenience.

Came here twice. Helpful employees and quick service. I was at another Bank of America, waiting around for 20 minutes and no one came to greet me so I just left. Here, I was greeted and helped both times immediately. Also, the a/c is really nice in here during summer.

Told the bank teller working on 4/6/2023 I wanted to cash my check and she rudely asked if I had an account. When trying to endorse my check I asked for a pen she denied it and was rude the entire interaction. It really was an unpleasant experience.

I experienced the worst customer service from this bank .The employee Needie (sp) was rude and unprofessional. I even had to tell her "I am not trying to argue I just need you to explain your process". I am shocked that employees would talk

Edit in light of BoA’s reply: I realize the poor social media person is obligated to write things like “use the app!” I promise, I would never walk through those doors if I didn’t have to. Sometimes people do still have to bank in person. I

After spending 2 hours in the Uptown facility couldn’t open an account because they needed another documentation (which I told them I had it in my home from the beginning). When I was coming back with it, they called to tell me they can not

Spoke with an Associate about not receiving my physical debit card on time even tho Bank of america told me they sent it out 10 days ago and told him Bank of america should send cards they said they were going to send out because there was

I dont know what these other reviews are talking about this branch is always a breeze!!!! Super friendly and definitely looking to help! I want to especially thanks Bianka Ramos for all the extra care she took with my account and going the

A friend was in the single BOA location in Minnesota recently. His experience was good but he told me that he was bothered by a sign that addressed the sexual preference of the personal banker. The sign said GLBT Pride with a BOA logo on

By far one of the worse branches I have ever been to. Unfortunately due to my location of residence, this is the closest branch for me to visit. This branch is always under staffed and despite the line that almost reaches the door every

Honestly I do not know how to describe the experience I have had with the above referenced bank , I deposited a larch settlement check on October 09, 2018 and was advised that $200 would be available on October 10, 2018 and $4,800 on

I have been a Bank of America customer for many years and I regret the day I ever walked through the door of this location. The branch manager is a spineless idiot with poorly trained tellers to do her bidding. Any qualified banking

Just one cashier other workers are hiding at the next room joking each other they look outside they saw a lot people and they did close the door very slow service really really bad place …

Waited 30 minutes to talk to a clueless bank manager who didn't know what a EE savings bond was and wouldn't let me open an account. I walked over to Wells Fargo and got it done in 5 minutes.

Long wait times. Plan at least 20min/visit for even the simplest transactions. I've been standing in line for almost 10min and no one is at the counter. Happens every time I am here.

Horrible bank unhelpful and generally useless they tell you conflicting information about things and then act clueless I would not recommend Bank of America go elsewhere 0/10

Thanks BoA for the nice experience I always get from this branch. I always get my things done on time. I meet very pleasant and professional staff all the time. Thank you.

The bank tellers looks like they don’t wanna assist clients and in general they don’t feel like working. What type of Bank is it when you don’t have a change ridiculous.

I worked with Mohammed today setting up an account. He is hands down the most pleasant / respectful person I've ever had the honor to deal with. He's a gem

Worst bank center I have ever been. The wait is an hour and one person is working a day. Please save your time and go elsewhere. Thanks

Cancel appointments everyday. I'm elderly, so having to come in with a cane is already hard enough. This location should be closed.

Rude, disrespectful, Bo properly , don’t know much about their job or how to properly address situations and find soloists

Customer service is important to me and this location showed some of the best customer service I’ve seen in a long time,

Does anyone work here there’s three people in line and no tellers or managers to be found what a joke of a bank

Not a good branch. They NEVER answer the phone. Have called for hours, they simply won't pickup.

Avoid this bank they are worst cuz I opened account 3 months I never get my debit card

Very fast and very nice people working there. It was a nice quick trip

Worst customer service be ready to stuck here 1hour