In a world of the overall decline in customer service I wish to acknowledge the opposite with Joey Clements. The problem I had come in with, his expertise and compassion was beyond expectations-problem solved he was even kind enough for a tutorial using the app. This is something an AI would never see the need to do . Thanks again

Girl with attitude seriously I’m trying to deposit huge amount of money so she open the door and saying sorry we closed we going to lunch when their hours says 9:00am to 5:00pm so there’s no one to help you.! So all bofa employees go to lunch at the same time.!

Joey Clemons is one of the best employers at this specific bank. He is so sweet, patient, and very helpful. Every time we need help with our finances, he goes beyond the extent of helping. I would strongly recommend him for any bank needs.

This review is written specially for a senior banker at this branch, Joe Clemons. I have had several accounts in multiple banks but I have never encountered someone who is so professional and nice and helpful at the same time. He's helped

Please update your website to accurately reflect your hours. When your website and doors say you’re open until 4:00pm and you go to the bank relying on services, only to have an employee open the door to say you can’t come in without an

Bank of America doesn’t deserve our business. Customer service is at the bottom of their concerns as evidenced by NEVER answering the phones at bank branches(including this one), long waits due to understaffing, and closing branches at

My 18 year old son and I went into at B of A to open a new account for him. Joey Clemons was the advisor and he couldn't have been more helpful. He took a great deal of time with us, helping him choose the right account by thoroughly

We first met Mr. Joey Clemons at BofA Brentwood branch. We were very pleased & impressed with his great help, support & knowledge. He was very professional & took the time to patiently answered all our questions & concerns.

This may be possibly the worst branch in the city. They rarely have anyone there to help with anything other than depositing a check. I also find them to be rather rude in the way they deal with the public.

No one in the line and yet 20 minutes wait, not only that, new employees who ask the manager to approve everything one at the time, never back to this branch. Sadly to say it use to be the best branch.

No one answers the phone at this branch and they don’t have Voice Mail, which means they don’t care and I have over one dozen, possibly even two dozen accounts, but they don’t care!

Came in today for some financial advise and Mr. Joseph Clemons sent me on the right direction. Great advice, he knew what he was doing. Thanks again.

I wasn't asked my security question to access funds. The teller didn't even ask which account I wanted funds out of.

Audrey Was Tremendous ! Helped and my made my day amazing great branch and wonderful staff !!

Always prompt and courteous service, full knowledge about finances , staff is fantastic!

Customer service grade A+ Fantastic staff!

no one answers the phone at this location

I love this brunch"!

B Very good