Service was good until recently. The whole phone call I had with George on March 13th seemed extremely rushed due to impatience on his part. I asked George to change the last name on the invoice to match my ID so I wouldn’t have an issue boarding my bus from the airport. He said it would be fine but he would change it. I hang up the phone thinking everything is fine, the voucher says I need a valid photo ID with the voucher. I call back to correct George and he snaps at me saying I need to give him a couple minutes to send me the corrected invoice. Raising your voice is not how you treat a paying a customer. I still haven’t received those updated invoices. I had to get them updated by the touring agency for George proving to be incompetent this time around. Will make sure not to book with this company again.

We had an excellent experience with George. When we went to see him the first time, we didn't know where we wanted to go. He listened to what we were looking for and suggested a Cruise of the Greek Islands. He suggested we stay in Athens for a couple of nights before the cruise and made arrangements for our taxi and our day trip. The service was impeccable. His suggestions as to what to see in Athens and what to see on all the islands we visited were excellent. We had a spectacular time! He even called us when we returned to see how the trip went. We will most definitely book our next trip through him.

Great service by George at Beforeifly Hamilton. Normally we do all of our booking online direct. This time we decided to go through George who provided great service in helping us select our destination. While on vacation we had an emergency and needed to get back early. George went out of his way and was instrumental in my family securing a same day flight in time of need. We were glad we used a travel agency and would recommend Beforeifly to anyone looking to book a vacation with people who care.

Located beside Dennigers on Upper James this travel agency has a great agent Marlene. Marlene bent over backwards going the extra mile helping 4 of us get the best deal for the UK. Multiple problems occured with cancellations by the airline who then offered a refund. The issue was trying to navigate through Air Transats system to submit for the refund. Marlene took this on for us which saved us much frustration and time. Thank you Marlene.

George Z is awesome! I am and will be a repeat customer. George is very friendly, knowledgeable, and addresses any concerns promptly. He has provided us with many vacation suggestions, and has always found us a better price with more options than we found on our own. Being thorough, and with his attention to detail, we have never experienced an issue with our bookings. Highly recommended! Steve and Kathy McGregor

Our family works with Maria each time we fly overseas. She is so friendly and is very detailed oriented. She has been so great at booking travel for my senior parents...we feel so safe booking with her because of her knowledge and professionalism. Thank you Maria for all that you do!!

This travel center is my favourite place to book travel plans. Maria is above and beyond with kindness and care about our travel plans. The owner George also very nice and friendly when Maria isn’t available at the moment we inquire. Thank you very much for your services in our city!

George and his friendly staff will take care of all your travel plans from start to finish! George provides friendly and professional worry free customer service. I have been a repeat customer for over 5 years and have recommended Beforeifly to my family and friends!

I have booked two trips with George from Before I Fly and am so pleased with the services he provides. He is knowledgeable and friendly. He ensures all the procedures are followed and provides updates as needed. I would highly recommend this establishment!

I’ve been to many travel agencies and I can most definitely say that this travel agency is the best. I worked with George and he was able to book my flight stress and hassle free. They are definitely a professional, friendly and helpful agency.

I had a great experience with this travel agency George is amazing with information and making sure everything is perfect for your flight

George is very knowledgeable, always takes care of us.The service is fantastic, we never fly with anyone else !

Women looking for a 2-week trip walked over half hour later add a great deal very friendly great service

George is very experienced you won't be disappointed with any travel plans or hidden items from websites

George has always been wonderful to book with. Congratulations George and keep up the great work!

It’s a very sensitive when you call and ask for Rebook and not helpful Half star enough for them

It’s very bad service I wished if i was booked online better than that service …

Best place to get tickets. I have peice of mind that my travel plans are done right.

Great service! Booked my flights easy. Very friendly service. Thank you George! Kim

Great service and very helpful I will book with them anytime

Checking out flights to Egypt until the Mideast calms down

great staff, best place to book your vacations!!

Love going here. Very helpful and informative.

Nice to deal with and they know their stuff!

Amazing service! Maria it's great!

Very bad service …

Worst costumer service

Great travel agency!

Professionalism

Friendly.