Worst customer service ever. I ordered food that never was delivered. Never received a call. I called back an hour later n constantly for 30 mins was hung up on.even when I was just asking if they could ask the driver how long. The girl who answered repeated my number incorrectly back to me. N hung up yet again.When I finally received a manager she was dismissive. Saying they call even that the placed called and I never received Any calls period.my husband was even outside waiting for them so how did their driver not see him than huh. Truly disrespectful to a longtime customer. Than have the nerve to say they aren't doing deliveries anymore when I had called off another phone just to see and they preceded to take the order. So I guess just no more deliveries on a obviously mistake on their part. Liars. Btw the manager is whom said they won't do deliveries any more. Believe me I will never order and I will recommend this among other not to either. It ain't worth the disrespect.
Service
Delivery
Meal type
Dinner
Price per person
$20–30

I've been going to Benny's since I moved to Chicago. It's a small spot with about five tables, and is geared more towards people who want a semi quick bite. The pizza slices (what I mainly order) are always of good quality, and the onion rings are some of the best that I've had. The service is friendly. French fries could use a little salt.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cheese Fries, Slice of Pepperoni Pizza, Sausage
Parking space
Somewhat difficult to find parking
Parking options
Free street parking, Paid street parking
Parking
The free parking options are super limited. Benny's is right in between a two "no parking" signs. Depending on vehicle size; maybe four cars can park in front. Paid parking is across the street. Most streets surrounding are permit parking only

I grew up in Pilsen and every Sunday we would order from this place collecting flyers as discount for next order for more than 20 years today I spend 80 dollars and it was a big disappointment to see that after not only Getting my order wrong they never did anything to get it right ? They said to return the wrong order ? Really ? That it was owner policy to return a wrong order to get the right one ? Does not make sense how you can’t just make me the correct order of just 6 hot wings and keep me as a long time customer than give me a hard time and lame excuses for a order that was taken incorrectly , lost a good loyal customer I will never order again and it’s a same because I believed and supported this business from the very humble Beginnings

Genuinely wondering if I went to a different place than other reviewers. This place is expensive for the quality of food and the prices aren't listed at the counter, so I ended up paying 18 bucks for an underwhelming small pizza. Service is slow, even when it's not busy. The crust tasted off, while the sauce (which was boiling hot) and toppings tasted like nothing. Admittedly the cheese did taste like cheese. I'm not a picky eater and I can't remember the last time I didn't like a pizza, but I didn't like this one. You're better off with frozen pizza honestly.

Ordered a Small Cheese Pie -for my son- and a Beef N Sausage Sandwich for me. No cheese or Peppers were on it, and they forgot my sauce for it. Also ordered garlic bread, and didn't receive it, and I got RC COLA when it was supposed to be a diet. I'm diabetic so I can't drink it... foods great, service was friendly, BUT I DID NOT GET WHAT I PAYED FOR, AND IM FROM OUT OF TOWN, SO I GUESS I JUST GET STUCK PAYING FOR STUFF I DON'T RECIEVE.
Service
Delivery
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 2

Benny's is great, but they close pretty much whenever they feel like it. If they're within 2 hours of their posted closing time, they're probably already closed. It's a bummer when you think you've got more than enough time before closing, but great that the workers are able to close whenever they feel like it. Benny's is really a 5* pizza place and the other menu items are pretty solid too. Their unpredictable hours are pretty disappointing though, which gives them a 3*.

Placed an order for a single pizza and fries for delivery and was told it would arrive in 40 minutes. After an hour, I called to confirm the single pizza was on the way. She said it wasn't but assured it would be. Another 30 minutes go by and I called again but turned out they didn't even have my single pizza order. She started taking my order again to make it. This was after an hour and a half of waiting. At least they refunded the money but it was one pizza guys...

Great pizza and service! I’m seeing the comments and everyone is mad that they wasn’t able to deliver at a certain location. Don’t all pizza places have a certain distance? I mean cmon and then saying it was racism and denied service because of their color? Like it just doesn’t make sense if people order over the phone how can you tell what their color is! I found these comment obnoxious but anyways I will continue going there :)

First off the tables inside and outside were sooo filthy when I came here. And the lady at the register had the meanest attitude. I walked up counter to ask for a napkin and the lady at the register cursed me out. It was my birthday and I just wanted a slice of pizza and a clean table on my birthday and she made me cry. Stay far away from this place.
Service
Dine in
Meal type
Dinner
Price per person
$1–10

Finest pizza place in chicago! If youre into crust and almost deliciousness all up in your mouth make sure you take a trip down here for all kinds of eats at all kinds of times! Never ordered a pie and felt great the next day. Once you place a slice in your food hole they all want to jump in! Its like a hot sweaty day and the fire hydrant burst, the paletero coming around the corner, a ice cold beer, and its your birthday!

Regarding pizza only: I’ve ordered here twice. Definitely not a go-to place for my family. I didn’t find the sauce to be particularly flavorful and the texture of the crust isn’t one I would say well represents Chicago pizza. The toppings are alright. The service is often friendly, orders have always been on time, and there are many other menu items I’m willing to try, but for now this is at best a two star place.

The pizza is good but the service is terrible, wait time is bellow average, they ask you to hold like 2 or 3 While taking the order and the order %80 is taken wrong. We asked several times for double dough end up delivering thinner crust and their excuse was it depends who make the pizza so doesn’t matter what you asked and pay for. Today is the last time I am ordering from this unprofessional pizza place.

They have very poor and pathetic customer service at this place. As if the food was not already questionable and bland, but they had the nerve to become offended with use as customers because the driver had no sense of direction and no valid drivers license. Now they refuse to deliver here anymore because they screwed up. Save your money and spend it with a quality restaurant like "GEORGE'S" for instance.

Horrible customer service , ordered a pizza well done and what i got was a soggy pizza called and asked to speak with manager and he did not seem to care . I understand sometimes things happen but the most important thing is how a business handles it and this place was horrible he did not care i have been a weekly customer for months and to them that meant nothing. I would give zero stars if i could

Tried several items here. The double cheeseburger with fries was very good (like homemade good). The pizza- just okay. I went healthy and ordered a chef salad today. Much to my surprise it included no meat, no eggs. So, it's actually a Garden Salad but labeled as a chef salad. Lots of fresh veggies which was nice to eat but a chef salad with deli meats and eggs would've made it even better.

Old local, clean tho... service is ok, food was good
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 4
Service: 4
Atmosphere: 3
Recommended dishes
Slice of Pepperoni Pizza
Parking space
Difficult to find parking
Parking options
Free street parking
Wheelchair accessibility
Not acceptable for wheel chair

Great slice and pop deal. I heard about it from WBEZ's best 10 slices in the city story on social media so we made a whole Pilsen Day Date out of it. The swing picnic tables were a lot of fun for my kid.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Slice of Pepperoni Pizza

I would genuinely like to know what is considered the "safe zone"? The house that the pizza was to be delivered to is minutes away from this restaurant and the response was, "that is outside of the safe zone and we aren't delivering there." Are you saying that the restaurant is not in a safe zone? That is not good customer service and even worse training. #DrMcNeal #SafeZone

It’s looks old ,tired and unattractive. The pizza is average although I did like the cheese.Sauce tended towards sweet.Ingredients fresh.Sausage bland. Primarily for pick up with 2 or 3 hight top tables.Not a destination eatery. Food average.Quality average.Decor old and grungy.Service average.Pricing average.Loading zone for pick up great. AWARDED 1 YUM ON A SCALE OF 3

I've lived in Pilsen for 24yrs & Benny's is always my go to spot. It all depends on your taste. They have thicker slices & the dough can be different from slice to slice! Their other options are good too, like their chicken sandwich and mozzarella sticks! It's a classic spot. I hope it sticks around for a while & makes it through all the changes.

Attempted to order pizza well within delivery coverage area. I was advised per delivery address is deemed as not a safe zone. But I get delivery services from GrubHub, DoorDash, Dominoes all the time even if a restaurant is further than you all are. What’s the difference. Service sucks I don’t advise anyone to try here! Zero stars!!!!! #drMcNeal

Solid neighborhood pizza/Italian joint. If you need pizza/Italian, holler at em. They have good sandwiches/burgers too.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
French Fries, Mexican Cheeseburger, Large Pizza

Fave neighborhood pizza!! Also, great wings and their Italian beef is Gyros are also a yummy option
Service
Dine in
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
French Fries, Gyros, Slice of Pepperoni Pizza

The crust tastes like it was made with the bland cardboard sold as store-bought dough. There is almost no sauce. I'd maybe go here for a slice if I needed a snack in a pinch, but otherwise leaves so much to be desired.
Service
Delivery
Meal type
Dinner
Price per person
$10–20

It's my favorite place in the city to get pizza. I love on the North side now and I come down just to get some. The staff is friendly. Great place. Great people. Great recipe (even though it was changed it's still popping) I highly recommend the supreme pizza. The cheese fries are good as well.

I had a huge craving for one slice of pizza and decided to try this place out after driving past it so many time. Glad I did! I loved their pizza; thin crust, perfectly greasy, and cheeesy — all at a great price! Plus, the cashier was super kind and we didn’t wait a long time for our order.

Today was the first time I tried this pizza spot. Not disappointed at all. Pizza was soo goood! The only reason I’m giving it a four star is because the cashier forgot to put my order in so it took longer, but they only charged me half for my medium size pizza. New favorite spot in Pilsen!

I stop in every once in a while for a slice. Most times the pizza is so-so but about once out of every 3 stops I get a slice that blows me away. Not sure if it's a particular crew or time of day or what, but it's just often enough to keep me hooked. Kinda cruel if ya think about it...

My husband and I LOVE the supreme pizza here! We always order it with ham and pineapple, and we get it well done. The crispy ends and flavorful pizza always ends up as our weekend cravings!
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Supreme Pizza

DON’T BUY THIS PIZZA ❌ I came all the way from California to hang out with one of my friends to celebrate finally being done with law school. We we’re so excited to try this place out to find out they denied service because of our skin tone. Really? Ruined our appetite. #DrMcneal

Imagine being a part of a great community for several years to one day be told by a pizza shop 9 minutes from your home, that you don’t live in a “safe zone” & cannot receive delivery services as a result. It’s disheartening and insulting to say the least. #SafeZone #DrMcNeal

Very disappointed in how we were treated. Was hanging with a friend who lives a few minutes away. We were told they wouldn't deliver because we weren't in a safe zone. Please explain to me what a Safe zone is? Find some where else to give you money. #safezone #dr.mcneal

Quick and friendly service but pizza is average quality. Price is ok. If you’re new to the place - they sell pizza by slice (wish I knew that earlier). There are a few tables to dine inside - nothing fancy. More like a carry out place to be honest. They also deliver.

I was at a colleagues house last night. We wanted to try Bennys pizza as it was located less than 10 minutes away. It is inside the delivery zone, and they told us it was not a safe zone. We are not sure what that means but it was extremely disappointing. #DrMcNeal

I’m seriously very sick from eating this pizza Never again I have food poisoning someone probably didn’t wash their hands in the kitchen or something but my whole family is sick and the cheese got hard and looked weird when the pizza was getting cooler disgusting

Was at a friends house and called to place a order, but the lady on the phone told us that our area(North Lawndale) was not a ‘safe zone’ to deliver to. What exactly is a safe zone if your restaurant is only 11 minutes from where my friend stays at?? #DrMcNeal

I love their pizza. It's not as cheap as Domino's, but tastes much better.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Slice of Pepperoni Pizza

Great pizza since I was a kid! Taste is still the same! Great slides and fries
Service
Take out
Meal type
Lunch
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: Yes
Curbside pickup: Yes

Good if you like really bready pizza, no flavor, and cheese that's not quite the right consistency. Was hoping to grab a quick bite but waited close to 20 minutes for two slices of pizza-- I guess that means it was fresh? but damn. Would not recommend.

Hard to find good service with good food and reasonable pricing, and they still deliver with out using those apps that hire bad drivers. Good food and will be ordering form here more often.
Food: 5
Service: 5
Atmosphere: 5

The pizza is so wonderful!! Try the one with all the ingredients and you'll see, you'll come back for another one the very next time you spend time with family and/friends!! The staff are very friendly and they always have a smile for you!!

I just called 3 minutes ago for delivery, I was told they have good pizza and decided to give it a try. It’s less than 10 minutes away and they told me it was not a safe zone to deliver. Huh? If I could give zero stars, I would. Dr. McNeal

The pizza is a little pricey, but it is definitely worth it.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Large Pizza, Soda

Best pizza around guaranteed many years ago we moved to the suburbs and we still drive to pilsen just for the pizza and their barbecue chicken dinner.
Service
Take out
Meal type
Dinner
Price per person
$20–30

Great place to get a quick slice. Wings are amazing and they have a surprisingly tasty mostaccioli.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 3

I feel very offended that they weren’t able to delivery pizza to us because we weren’t in a “safe zone” but we were in their delivery area. We heard good things about this place and really wanted to try it. #safezone #Dr.Mcneal

Usually food is very good, they get really busy sometimes and on a rare occasion make mistakes but are very good about fixing it. The pizza is good as are the lasagna and spaghetti over all great food prices are not bad either

We got a pizza, waited 30 minutes but enjoyed viewing the surrounding strip of food places to visit when visiting my daughter in Pilsen ‍♀️
Service
Take out
Meal type
Dinner
Price per person
$10–20

I’ve heard this place had decent pizza. My colleague tried to order pizza to his home and they told him it was not a safe zone. This place is less than 10 minutes away. Zero stars if I could. #SafeZone #Dr. McNeal

When you have the taste for just a slice of pizza for dinner or lunch, benny's pizza is the right place to go. Proces are just right!
Service
Take out
Meal type
Lunch
Price per person
$1–10

The closest thing to heaven on earth Bennys Pizza so delicious so crisp and refreshing, fresh vegetables on such a nice Chicago night while smoking a cigar it’s the best thing since sliced pizza but it’s Pizza

Great slices for a great price. The cheese is super fat and the sausage is thicc. Not always consistent with size but always a good value. I suggest calling ahead. They also hook it up with the French fries.

Hidden Pilsen gem with amazing sushi!! Not everyone knows but a lot of the chef's here are of Japanese descent!! Makes for some high quality grub! Next time you're here TRY THE SUSHI you won't regret it!

Excellent veggie pizza!
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Vegetarian options
Savory veggie pizza.

Worst place for an Italian Beef, no meat at all for the price and received attitude for questioning the amount as miniscule amount of beef. If I'm paying $7.50 for just the sandwich, where's the beef!

i miss this place. grew up near 18th and racine and recently came back from california to eat here again and i love it. pizza from cali is whack
Food: 5
Service: 5
Atmosphere: 5

This place is a legendary spot, the mother of all of the pizzas; right in the heart of Pilsen !!!
Service
Take out
Food: 5
Service: 5
Atmosphere: 3

Pizza is delicious and has great customer service. Moved to Texas 10 years ago and every time were in Chicago we go back to eat and buy a pizza to take home. I love the cheese and it's made fresh.

Waited almost an hour to sit 8 people. Could have sat us at a table and added two chairs or moved tables. Never Checked in with us while we waited watching everyone else get seated. Won’t be back.

Went there after we came out of a concert and saw Benny' s across the street. Walked in and had friendly service and probably the best peice of pizza I've ever had. Would definitely visit again:)

Mostaccioli is quite fire. I expected baked but it wasn't so I was apprehensive but it is sooo good. My boyfriend got the cheeseburger and it was juicy and perfect. 10 out of 10 would reccomend.

#DrMcNeilSafeZone we were trying to order a pizza with friends, and they told us we were weren’t in the safe zone.
Service
Delivery
Meal type
Dinner
Price per person
$10–20

It's an okay place to go for a quick bite to eat, fairly cheap and I have been frequenting this place for a long time as I grew up in the Pilsen community. Decent pizza for decent prices.

The pizza here isn’t the same anymore , some of the new workers are bums and lazy . They drag getting your order ready and sometimes don’t even get it right . Don’t even waste your time .

Dr. McNeal tried to order a pizza which is less than 10 min away and was told it was not in a safe zone and it is. I was very disappointed in the service do not order from this place!!!!

This place was here when I was in college keeping me fed on the cheap and happy with my purchase.
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5

They are a poorly run restaurant that doesn't send complete orders out and think that because someone has an American name that they don't know spanish.will never order there again...

Delayed delivery time without notice. They advised of an unsafe zone after the order was placed. We were literally 10 mins away from the location. They would not deliver!!! #DrMcNeal

Call it Pizza for the workin man. Love the staff, always friendly. Son buena gente. Pizza is delicious.
Service
Delivery
Meal type
Dinner
Price per person
$10–20

This place steals your information they charge me on Jan 04, 2022 $52.under my account and I didn't made this purchase please be careful if you paying with your credit or debit card.

I've been going here since I was a kid and now I take my kid. Pizza is up there with beggar's. similar style ingredients and seasoning. Small place so you may have to take it to go.

I'm so disappointed. We tried to order a pizza, and was denied service because we were not in a safe zone. We were literally 10mins away from the resturant. #Dr.McNeal #SafeZone

We were refused pizza delivery services and was told we weren’t in a “safe zone”. That said ZONE is less than 10 minutes from the restaurant. Bad business! #DrMcNeal #SafeZone

Was very disappointed when we tried to order a pizza at a close friends house and was told we are not in a safe zone but we were within the delivery zone. #Dr.McNeal #SafeZone

Food=EXCELLENT as its always hot and well cooked. SERVICE= Exceptional from the second the person answer the phone one can sense the experience of all is going to be great!

Local pizza , Local eats not expensive very good quality pizza . Very friendly, i would add photos but i was so hungry i forgot to take pics. I would eat there again !

I went to bennys for a late night pizza craving and they didn’t disappoint! The girls at the register were so sweet ! My pizza was also ready In a timely manner .

Nice local joint. In the words of David Portnoy "El Presidente" solid 8.9 pizza. One bite everybody knows the rules. Right price for the product you're getting.

The ingredients make the pizza here. Doesn't taste mass produced like some other places. Chill spot to just relax before headung off to your next destination

I ordered a large pizza only with pineapple, ham, bacon and cheese. There was no client, it took 35 minutes. I don’t recommend this pizza
Service: 1

#DrMcNeal #safezone Tried to order a pizza and they said it wasn’t a safe zone. Disappointed we couldn’t get pizza cuz they said we weren’t in a safe zone.

Was very disappointed that we couldn’t order pizza due it not being a “ safe zone”per the staff but it was less than 10 minutes away. #Dr.McNeal #SafeZone

Terrible experience I got sick from eating this pizza I swear to God if you care about your health stay away I’m still sick thinking about a lawsuit

I ordered spaghetti with mratballs, something I usually wouldn't get from places like this. It was really good though, and definitely hit the spot.

was nearly run over by their pizza delivery truck after they blew through a left turn without stopping. hire better drivers before you hurt someone

Was at a friends house less then 10 min away and was told we weren’t in the “Safe Zone” to deliver. What does that mean #Dr. McNeal # SafeZone

I grew up eating Benny's so for nearly 34 years, its been my favorite pizza!!! Must experience it at least once in your life. You will be pleased.

Was at a collegues house last night and tried to order pizza within the delivery zone and was told it is not a safe zone. #DR. MCNEAL #SAFEZONE

One of the Best pizza places I've tried in Chicago, from north side, west side to south side. And their crispy chicken sandwiches are amazing!!

Pizza is always fresh and hot and when you need a slice just tell and you will not be disappointed. Price for a slice is around three dollars.

Pizza is ok. It's open late-ish so it's good drunk food lol
Service
Take out
Meal type
Dinner
Price per person
$1–10

Went to a Tv Girl concert and stopped for pizza here. Very good and fast service! Outdoor seating is wonderful and staff is very nice.

this pizza is the best. it’s fast, affordable, and so good. the cheese is amazing 10/10 id recommend this place to anyone. …

The Supreme pizza with all the toppings like shrimp and bacon is really good. Their cheese fries and mozzarella sticks also slap

What a decadent experience! The pizza was really good. Dip the pizza in the ranch. It makes it really tasty and its just good!

Pizza slices are bomb when fresh out...cheese gotta a great taste..but the sauce is nice and sweet, full of flavor …

Pizza is great. The Benny's special is good. I would not recommend the nacho cheese. But everything else I have had is good.

Well... so disappointing all 5 slices!!!
Service
Take out
Meal type
Lunch
Price per person
$20–30

#1 go-to for a quick slice of pizza and pop. The dough and sauce makes benny's pizza stand out among the top pizza spots.

I dont know what happend the pizza use to be delicious now its smaller and does not taste the same. Something change.