Besson's Cleansing Inc is a Dry cleaner located at 1329 14th St NW, Washington, DC 20005. It has received 82 reviews with an average rating of 4.7 stars.
Monday | 9AM-5PM |
---|---|
Tuesday | Closed |
Wednesday | 7:30AM-7PM |
Thursday | 7:30AM-7PM |
Friday | 7:30AM-7PM |
Saturday | 7:30AM-7PM |
Sunday | 7:30AM-7PM |
The address of Besson's Cleansing Inc: 1329 14th St NW, Washington, DC 20005
Besson's Cleansing Inc has 4.7 stars from 82 reviews
Dry cleaner
"I cannot say enough amazing things about this place! I accidentally washed a limited edition white sweatshirt with new velvet dark leggings"
"2 most recent issues, in the same month I brought a pair of boots in to be cobbled"
"Mostly awesome"
"TERRIBLE"
"I was cleaning out my closet recently and I saw that my vintage black Avirex jacket had gotten moldy"
I cannot say enough amazing things about this place! I accidentally washed a limited edition white sweatshirt with new velvet dark leggings. Needless to say, the velvet leggings color bled onto several pieces but essentially tie-died my white sweatshirt. I mean, DOZENS OF BLACK SPLOTCHES ALL OVER MY LIMITED EDITION SWEATSHIRT. I tried to fix it at home for two days and was about to trash the clothing item until I found this place through online reviews. Someone said they were good at stain removal which is the understatement of the century. I expected the stains to go from black to gray but I did not expect my sweatshirt to look brand new! The stains are completely gone and my sweatshirt is crisp white and bright like I just bought it! Kwan is a wizard! I was so happy I was embarrassed to say I got teary eyed. I really thought I was going to have to get rid of it but Kwan saved the day! Thank you to your team so much!! Best dry cleaners in DC hands down! Amazing service and such integrity in their work--we definitely will be coming back again!
2 most recent issues, in the same month I brought a pair of boots in to be cobbled. Their solution was to slap glue on, leaving a thick, bumpy and uneven finish. I was refunded but their manager was not my favorite. I brought a brand new pair of jeans in to have the waiste slightly taken in. The tailor was there and measured me. I told him the measurement was too tight and to let it out about 1/2 an inch, to which he responded ‘yes, I understand. I’ve got you’. He didn’t. The pants are ruined and they won’t do anything about it- no refund or re-alteration. Additionally, somehow they sprouted a hole. Pass on this place. The service and quality here has gone down hill. Occasionally buttons are crushed but now they just seem rushed and sloooy with everything. I would suggest going elsewhere.
Mostly awesome. Clothes always come back clean. If details matter to you for a piece take time to talk to the manager or tailor directly with your request. Once I dropped an item off with tags on and explicitly asked if the tags could be left on. Collected the item and a staff member said sorry we don’t leave tags on. Didn’t even apologize. It was a bummer as I was reselling the dress and lost money on the sale because the tag was no longer on. Only other tiny thing that leaves me with a four instead of five star experience— there’s fairly wide variance on how quickly an item can be turned around for things like a button being replaced or a hem. So plan accordingly.
TERRIBLE. They can’t handle the amount of business they get now. 1. I got a couple things tailored and they broke the decorative strings off of one and couldn’t remember where it went. 2. They ripped a hole in one of my pockets on a piece I wanted tailored and didn’t fix it. 3. I got 2 blouses dry cleaned and had to wait 30 minutes bc they couldn’t find them (and thought they fell into a random crack where other people’s clothes fell) 4. They told me they could get a stain out, had me pay for it, and then returned it like it wasn’t even cleaned. DC has too many great businesses for any of this to be acceptable
I was cleaning out my closet recently and I saw that my vintage black Avirex jacket had gotten moldy. Instead of throwing the jacket away, I took the jacket to one of most reputable dry cleaners in the DMV. Besson's Cleansing Inc. did a fantastic job removing the mold from the jacket and they also made the jacket look so good. They were also speedy for they were able to get the jacket cleaned in six days. Fall is coming soon and if you have leather jackets in your wardrobe and needs cleaning, I fully recommend that you take your leather jackets to Besson's Cleansing Inc. You will not regret it.
I flew into D.C for an important interview, and my suit jacket was crushed in the process. I called Besson’s Drycleaning at 7 am to see if they could squeeze me in before my interview at 10am, and they were incredibly accommodating. They cleaned and pressed my suit within an hour, and it looked fantastic. Their flexibility and attention to detail meant a lot to me that morning. This review is a little belated and long, but they will take care of you, and their prices are fair. I hope to make them my regular cleaners when I make it to D.C next year.
Annie and the rest of the employees here provide top notch service to their customers. In addition to my normal dry cleaning needs - which Besson’s has consistently done with the highest quality and speed - I have brought in clothing for alterations and Annie has provided honest advice and incredibly quick work. She worked with me to make sure everything was perfect for my wedding. I highly recommend making this your regular dry cleaning and alterations store.
This place is amazing! I am leaving a glowing review because not only did they replace buttons on a bunch of men’s shirts extremely thoughtfully — making sure you couldn’t notice they had been replaced. They also saved a very, very, very pilled pair of cashmere pants and basically made them new again. Above and beyond service and friendly, helpful staff. So glad I took my clothing here!
We are just happy!!! We've made such a great experience. Wonderful people, excellent prices and perfect results. We are traveling through the US and needed to get our clothes cleaned. We had multiple Shirts, pants, underwears and socks and everything was washed and folded just perfectly! We can recommend the Bessons's Cleansing Inc 100%. Thank you!
By far the most professional and accommodating dry cleaner and tailor I have ever been to. They put the customer first and it shows; I was running very late so I called ahead, and they kept open a few minutes for me while also having everything ready to go right next to the register! I would highly recommend this place to anyone in the D.C. area!
The best cleaner there is! We visit them on a weekly basis, and they are so friendly. I had a dress that had a stain, and they were so knowledgeable about what they could do to fix it and what the potential consequences may be (shrinking) which they told me upfront. I picked up the dress, and it was spotless and no shrinkage. Love going to them!
The only on-site cleaners in the DC area. I visited two other dry cleaners and both told me they couldn’t do same day or even next day cleaning but Besson’s Cleaning was able to get my suit cleaned and ready the same day. I had to pay an additional fee, but it was worth it. Nice staff/owner and fast turnaround when needed.
I feel like they actually care about my clothes. They know fabrics and how various dry cleaning treatments may or may not work well for different garments. They always tell me my options when I bring in a challenging item. They are very friendly and professional. Great neighborhood dry cleaner!
The laundry service was of good quality and we received nicely folded clothes. The staff was very friendly and helpful. We were in a hurry and needed the laundry done the same day - the staff did their best to help us with this request. Genuinely recommend, worth the price!
They are super helpful!!! I arrived a day later than expected, (ugh space travel), and they were still able to press my suit and clean and press my short in less than one day! They also did a great job on the cleaning and the pressing! Would go back for sure!
Great pricing and the service was incredible. Had my cloths all laundered and folded while visiting. They wrapped the cloths in tissue paper and put them in this cute little gift bag. Very impressive and made the experience feel luxurious.
Besson's is the best laundry, dry clean, and mending/alteration service I have ever experienced. They are somewhay higher prices, but they are incredibly careful, thorough, and they offer pick up and drop-off at no additional charge.
This place used to be great. They must have switched owners because customer service has gone way down hill. Lost clothing, can’t keep track of orders, delivery instead of pick up, hang instead of fold, the issues are overwhelming.
I had red wine spilled all over a pair of jeans and a sweater, and Besson’s performed an actual miracle on them. They’re quick, not too expensive, and extremely reliable. Would HIGHLY recommend for any alterations or dry cleaning
Needed a semi/formal long dress dry cleaned within one day of traveling for an event. I was informed that if I had the dress there by 9A, that I could get it back the next day after 5P. Besson's delivered on their word.
Looking for the best dry cleaner's in DC? Then this is the place for you. They are very professional and do a wonderful job on your garments. I have used many dry cleaner's in the area and this one is by far the best.
Besson's pick-up and drop-off service is a huge time-saver in my life. Everyone I've interacted with -- but especially the delivery driver (Dominic, I think?) -- is the epitome of friendliness and professionalism.
Outstanding attention to dress details. 4 cities, 20-plus years drycleaning, Besson’s is both the best and could not be better in the quality state in which my always-classic-yet-nuanced dresses return to me.
Quick, super friendly and professional service. I get regular dry cleaning and have also had some minor repairs done (mending holes in cashmere sweater, rehemming). An excellent neighborhood dry cleaner.
they are the best omg I had stained a lavender sweatshirt with Indian food and couldn't get it out but they removed it perfectly and brought me back the sweatshirt flawless. Go here for stain removers!!
Best prices in this neighborhood. They removed 2 fresh oil stains from a poly/silk blend tie and repaired holes in 2 pairs of my favorite jeans (where my inner thighs rub ). Very satisfied! …
When someone spilled a bag of buttered popcorn on me at a movie, I thought my suede coat was ruined. Besson’s had it clean and ready just 11 days later! Forever grateful for their services!
This place is amazing - they managed to remove an indigo stain from my cream cardigan and were punctual about their deliverables! Would highly recommend for go-to neighbourhood dry cleaning
Awesome job pressing my service uniform. The staff was very friendly and the service great. Same day turn around after flying in for a meeting. They clean on site and also do alterations.
Everyone I speak to here is genuinely kind, knowledgeable, and interested in helping me learn the best way to take care of my clothes. And of course they do a great job with the cleaning.
Simply the best! I have a white silk jacket that had an ink stain that I took to another cleaning establishment that was unable to remove it. I took it Besson's and now the stain is gone!
Went to get a few items dry cleaned - although advertise same day and express cleaning services they do not provide it. If you’re looking for quick turnaround do not use this place!!!
I quickly dropped off my clothes (two shirts and my girlfriends dress). In a couple of days, they were immaculate and ready when they said they would be. What more can you ask for?
This dry cleaners has been under new management for the last few months and there has been a noticeable decline in their service and performance.
if you’re having a bad day go get your dry cleaning done here because I’ve never met kinder (and more effective!) people
Fast service on alterations, dry cleaning, and attentive to special requests like creases on sleeves. Reasonably priced.
Good dry cleaning service, and did a good job with a bunch of minor alterations to pants for me. Would recommend.
Stayed nearby for several days. Great wash & fold service. Fast and affordable. Much cheaper than hotel service!
Great quick professional service! The cleaned and pressed a white suit for my wedding rehearsal dinner!
Customer service has declined under the new ownership. I will be taking my business elsewhere.
They did a great job. Staff were friendly. Dry cleaning was quick and well done.
Best dry cleaner in the city. Only place I'll get my vintage pieces cleaned.
Friendly and very good cleaner - good service and pay attention to detail.
Quality product and customer service. My go to dry cleaner when in DC.
$3 per pound of wash and fold, Laundry is done on time, great services
Great attention to detail, friendly staff and always on time!
Nice and cheap wash and dry. Staff was very helpful and nice
Quick, cheap, and they do a good job. Enough said.
Excellent dry cleaner and great customer service!
Hands down best Dc dry cleaner / wash ‘n fold
Timely and friendly service with no issues.
Same day wash and fold service was great!
Doesn’t do Saturday same-day service.
Fast, inexpensive, convenient hours.
Amazing staff and wonderful service
Legit best cleaner I've been to
The best cleaners in town!
Best dry cleaning in DC!
Great service
good service