Bonki is a Beauty salon located at Shop 1/512 Bunnerong Rd, Matraville NSW 2036, Australia. It has received 72 reviews with an average rating of 4.9 stars.
The address of Bonki: Shop 1/512 Bunnerong Rd, Matraville NSW 2036, Australia
Bonki has 4.9 stars from 72 reviews
Beauty salon
"Dont go here ladies, under experienced and terrible customer service! Got a brow lamination and wax and get home about 20 mintes later and under my brow really started to burn and it was red raw"
"Cannot fault these girls! Always such a warm and inviting energy in the salon! Completely meet your needs when you want to have a chatty or a zen, snoozy appointment these girls aren’t just beauty gurus, it’s truly like chatting with your friends"
"If I could give 100 star review I would"
"I have recently started visiting Sara for eyelash extensions and it’s safe to say I won’t be going anywhere else in Sydney! She is the warmest and sweetest person ever"
"I’ve had my makeup and my lashes done here and the girls at Bonki are so so great"
Dont go here ladies, under experienced and terrible customer service! Got a brow lamination and wax and get home about 20 mintes later and under my brow really started to burn and it was red raw. Had to go out and get burn cream from the pharmacist to help take out the burn. I messaged niahm straight away explaining what was going on and also that I obviously wasn't happy. She replied hours later telling me it was something I'd done or put on. And not once in the reply did she ask how I was, if it was sore, nothing. Then I wake up the next morning and my eye area is completely swollen and red raw. I immediately message niahm with photos and was met with a generic message telling me it was something I'd done and took zero accountability, again didn't ask how I was(it was really bad) and said seek medical help if I need to. Not one concern from her and not a sorry, nothing. You can clearly see the wax line where my delicate skin was ripped off but again was told it was somehow something I'd done. I asked for a refund and to take some accountability and was called up and told she doesn't do refunds but will this time, and that it is both our faults. I understand skin lifts its happend but not to this extent. And the worse part was to be met with such attitude and didn't care about her client. Not in one message did she ever offer any kind of support. I was in pain all the next day in work with an eye which looked like I'd been hit in the face. Also she them proceeded to tell me I'm clearly not a candidate for wax and lamination which is strange because I've been getting it for years with my regular therapist and this has never happend! I only went to bonki again as my therapist was away. I messaged her photos and she was far more concerned about my skin then niahm and she did nothing wrong! It's going down slowly but it's possible it could scar. Also after all that my brows feel like straw, so dry and brittle. They must use cheap products as they never feel this way after a lamination. Also the girls are very inexperienced and don't seem to no what they are doing. Go elsewhere to someone with care and experience and who won't neglect there duty to keep you safe. Absolutely terrified now to see how this heals.
Cannot fault these girls! Always such a warm and inviting energy in the salon! Completely meet your needs when you want to have a chatty or a zen, snoozy appointment these girls aren’t just beauty gurus, it’s truly like chatting with your friends. I’ve gone to Sara for eyelashes for as long as I remember now and all I can say is she is a beautiful, perfectionist. She will not leave you looking in any way shape or form like you’ve ugly caterpillars on your eyelids! She nails my lashes every single time! Always asks if there’s anything I’d like different, but because they’re always top-notch there’s never a change needed 10/10 would (and will continue) to recommend! Best in the bizz x
If I could give 100 star review I would. Bonki is an incredible salon with the best salon owners. I’ve been to Niamh for my makeup and she listened to exactly what I wanted, was so warm and friendly and I’ve never been happier with my makeup. I go to Sara for my brows and she is a true perfectionist and professional. An expert at what she does. Both of the girls take such pride in their work and are clearly so passionate about what they do. Always so happy with my brows and the experience in Bonki. I got so many compliments after my brow lamination and my makeup with Niamh. Couldn’t recommend this place more for all your beauty needs- hair, make up, brows, lashes and nails
I have recently started visiting Sara for eyelash extensions and it’s safe to say I won’t be going anywhere else in Sydney! She is the warmest and sweetest person ever. Straight off the bat she wants to know exactly what style you’re after and whether you’ve had lashes before etc. Throughout the process she checks in to see if you’re ok, we’ve also had such great conversations - she really makes an effort to make you feel as comfortable as possible! Her work is truly so gorgeous. I’m now visiting her every 2-3 weeks! Couldn’t recommend Bonki more!
I’ve had my makeup and my lashes done here and the girls at Bonki are so so great. The minute you walk through the door they make you feel at ease. The girls poured me some bubbles on my birthday to sip while my makeup was done and made me feel a million dollars. When having my lashes done Sara made sure she knew exactly what I wanted showing me lots of pictures and talking it through with me. My lashes were so stunning I loved them. Definitely recommend!
Have been going to Sara since I got to Australia for my make up on any special occasion. The knowledge and skill she has is incredible! Recently got to come and experience the amazing new salon. The space itself and all the girls, not just Sara, were so warm and inviting and made the whole experience feel so special. Counting down to days for another excuse to go in and get dolled up!
These girls are just the best! I go to them for lashes, brows, makeup and nails I have never had a bad experience with them. I love how they customise each service so that you get exactly what you want. They use only the best products and hygiene is a priority with every service. You come out feeling gorgeous and with sore cheeks from all the giggles can’t recommend enough
The BEST beauty salon in Sydney! The girls are all nothing short of perfectionists and will do anything they can to make you comfortable and to make sure each treatment is catered to you. It’s a one stop shop to get everything done. I walk out feeling amazing after every appointment. I would never go anywhere else Sara, Niamh and all the team are amazing!!
Any time I’ve visited the salon for eyebrows with Sara or Niamh I’ve left so happy with the result! The girls are so welcoming and friendly and the salon space is so gorgeous and unique! They explain everything as they’re doing it and made me feel confident I was in good hands. Would recommend anyone to visit either of the girls for an eyebrow transformation :)
I recently went to Bonki for the first time and met Niamh to have my brows done and a lash lift. From the offset Niamh was so friendly and also so professional, interested in what I liked and recommending what she thought best. During the process she explained every step of what she was doing and the end result was fantastic. I’ll definitely be back
I got my make up done for my 30th birthday and I loved it. The vibe in the salon is next level and the girls made me feel so welcome. Would 100% recommend the salon to friends and family. Have also got my lashes and brows done here and love them every single time! Keep doing what your doing girls, your absolutely smashing it …
I have been going to Sara for years and every time, she has me feeling so good about myself. I can honestly not rate the girls more. I have recommended to all of my friends to go to Sara throughout the years and now Bonki. Such a lovely group of girls. Thank you for always making me feel beautiful girls …
Sara is an amazing make up artist!! I'm always blown away with how well she gets what I want when I don't even know lol! She's always so accommodating and will do her best to fit you in when needed. I've also been to Niamh when Sara was away and she was equally as amazing. I'll be in for every event I have xx
Highly recommend Sara and Niamh! Recently had a lash lift and brow lamination, both girls were so welcoming, friendly and professional and made sure to check in regularly during both treatments to make sure I was comfortable and getting what I wanted. Obsessed with the result, highly recommend Bonki :)
What an amazing Irish owned salon ! The girls at BONKI are the best in my bizz !! I have had my eyebrows and make up done by both Sara & Niamh and I genuinely couldn’t recommend this place enough. It’s the cutest salon around with the best vibes! You won’t be disappointed when you go!
Sarah thank you so much for my brows I have never been so happy with them. I was nervous as it was my first lamination and you got the memo, thank you so much! I also had make-up with niamh a month ago and it was flawless I cannot recommend these girls enough …
OBSESSED with my brows & lash lift as always. I go to niamh every 8 weeks & they are always perfect. Couldn’t recommend enough ✨ Sara has also done my lash extentions & makeup In the past & she’s amazing. Amy is the nail QUEEN, my nails are always perfect
Visited Sara earlier at Bonki for lash extensions and brow tint & wax! I am so so happy with the results, my first time getting lash extensions and I was talked through the whole process which made me feel so relaxed. I could not recommend
I was with Sara for a lash lift appointment. She was welcoming with a smile and directed me straight to a huge, comfy chair to begin, with no waiting time. She talked me through the process and chatted throughout the treatment. It was very
The most amazing salon. Such a relaxing environment for all your beauty needs. I’m so fussy with my brows (have had bad experiences in the past) but Sarah and Niamh are amazing at what they do and I honestly won’t be going anywhere else!!
Highly highly highly recommend Bonki Beauty! I come to niamh every 8 weeks for brow lamination and maintenance in between and from the atmosphere in the salon to the care and precision niamh gives. She explains every detail along the way
Could not be happier with the girls at Bonki. Amazing customer service and the salon is such a vibe, you can tell how much love and attention to detail they have put in.I get compliments on my brows weeks after my app, highly recommend.
Can’t recommend these girls enough! I always leave feeling a million dollars, they’re professional and knowledgeable and of course always so kind. Sara did my brow lam and lash extensions today and they are just perfect …
Absolutely gorgeous salon. I’ve never felt more comfortable from the get go. Both ladies are so talented and go above and beyond for their clients. Niamh is especially a gem. 10/10 would recommend to a friend.
Can't recommend the girls at Bonki enough! Sara done my make up at the weekend & I am absolutely loved it. Previously had my eyelashes lifted & tinted by Niamh. I'll be booking in again soon for sure ❤
Niamh has been doing my brows for a while now and I couldn’t be happier - the HD tint lasts for so long and my lamination is always perfect and leaves my brows still feeling healthy which is amazing!
Had a makeup lesson with Sara recently and it was amazing. Sara was so lovely and great at explaining everything. I feel a lot more confident in applying my own makeup now. Highly recommend.
Went in to get my eyebrows and lashes done for the first time and Sara was amazing! She talked me through each step and I am absolutely obsessed with the result! Defo recommend x
First time visiting Bondi Beauty and couldn’t be more happier! Sara did an amazing job on my brows and lashes. Will definitely be coming back …
Sara is so lovely makes u feel so welcomed soon as u arrive. She’s so talented and a perfectionist. You will not leave unhappy! Love my brows!
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