Great service, really awesome and sweet staff and great styles, but pretty low inventory. Tried coming to suit shop, but unfortunately had very few options in my partners size available which made it tricky, and most fabrics not able to view. Highly suggest getting a swatch book for all suit and dress shirt fabrics!

We went there yesterday right after another couple. The people before us were helped immediately by one of the employees (who seemed to be very helpful and attentive) while the other actively ignored us. I tried to get their attention but they just wandered away and looked away from us. We ended up just leaving.

Very disappointing! You can't actually buy clothes at this store and take them home. It's just a fitting store and then the clothes get delivered to you. Too bad they only have 3 fitting rooms so if there are more than 3 people in the store there's no point in going.

Bonobos has some really great fitting clothes for me. If you are transmasculine, check out the everyday Oxford shirt in athletic and the off duty pants. Unfortunately, the store was hit or miss. The employees were very attentive, but one of

Nobody said hello nor offered assistance. The most I heard of them is a discussion they were having about sales quotas. The rest of the time they sat looking at their laptops and drinking Starbucks. And when I went to pay, they asked for my

So we walked in on 4/8/19 at 1pm. The woman working didn't say hi or acknowledge us. We walked around the store, looked at everything. Still no acknowledgment. There was no one else in the store and the employee looked to be organizing pens

Editing my original 5-star review to be reflective of current experience. I am a huge fan of Bonobos clothing. I had a really positive experience on my last visit until I realized the gal helping ordered my the wrong size. Had to spend 20

Highly recommend not planning a wedding party with Bonobos. I spent the last 5 months working with them to acquire suits and pants for my groomsmen. I started that early to ensure everything would be ready, and was reassured early on that

By far the worst shopping experience in U village. I have also been to another Bonobos location in Portland and really enjoyed my experience there, so wanted to visit this one in U village. Sales ppl are bad, especially the dude with pink

I don’t understand the recent bad reviews of this shop. I have never had anything but an entirely positive experience here, as a masculine-presenting woman. Staff have always been ready to assist me with different sizes, fits, and styles,

The idea of guide shop for bonobos is great as people shop here cares about fit and there's little you can know about it when shop online. Staff here are very friendly and helpful. Whole experience is great. Only if they can have all the

I came in here after seeing a Bonobos blazer at Nordstrom, and doing a little browsing on the Bonobos site. I set up an in-store fitting appointment (highly recommended), and James got me fit for a suit, blazer, and a couple shirts. The

I think everyone should know that this is a fitting showroom, not a store! When you enter, you will be aggressively approached by salespeople who will ask you a lot of semi-personal questions, select sizes for you, and generally control

So worth going in and going through the fitting process. Same garments in different cuts and materials aided by someone who knows how all of the lines are situated made quick work of finding the best sizing for everything I wanted. The

Went in at 8pm on a Tuesday night, just an hour before closing, and the store associates were super friendly and accommodating (even when we requested to undress a mannequin to try on its pants). The gentleman who helped us was also v

Ordered a tuxedo online for my wedding. After waiting a week I contacted customer support requesting a ship date. No answer. Waited another 4 days and contacted again, No answer. Over the course of the next month I contacted customer

Bonobos used to have fantastic positive reviews and return policies. Once the storefront at University Village opened, I went in and was fit for shirts and ordered 5 styles that I liked. The fit of the shirts as sent was never quite

Had a positive experience with Nova getting a suit picked out for a wedding. He made it clear Bonobos business model is a little different. We figured out sizing and went through styles in an easy way and placed the order.

It’s been mentioned before… but the sales people will let you spent ur time looking around, and find something you want, only to inform you it’s a show room and they only ‘ship out’…huge waste of time and only lost sales

The employees here are incredibly helpful and friendly. They are exemplars of professionalism and customer service. I especially appreciate Philip, who always remembers my name and is constantly ready to help.

Very friendly and helpful staff. It's great to be able to try on clothes at the store prior to purchasing them online. The staff have great recommendations and provide food advice on what makes a good fit!

Staffed exclusively by arrogant "men's fashion" fetishists who feign interest in your life in order to sell you average quality slim fit stretch pants that aren't even available to purchase in store.

Love this store, ever since getting my first couple of dress shirts there I've continued to replace my entire dressware wardrobe with Bonobos items. Super comfy, super knowledge and friendly staff

Came in with my fiancé to get tuxes for our wedding. We were lucky enough to be helped by Nova and Charlie. Both super friendly, knowledgeable, and fit us with great suits. Awesome place!

Found my work wardrobe spot. Bought a bunch of jeans and shirts a couple weeks back. Fits have been on point and quality is good. Shout out to Benji who did a good job getting me fitted.

This is a dressing room for the online business. It's annoying business model where you try things on then order online. Hipster dude staff are usually inattentive.

Showed up at 2:30, during their posted business hours only to find the store closed. Sign out front says they are out to lunch and will be back @ 5:15!

Riley and the other sales person were fantastic and helpful. They really helped my fiancé out find clothes for our honeymoon! We will be back.

Nova and Charlie helped me and my fiance (now husband) get fitted for tuxes for our wedding. They were super knowledgeable and helpful.

A very helpful and unpretentious place to find a suit. Great quality and styles. Stacey and Charlie were efficient and knowledgeable!

If it isn't clear to you too, this store carries no in-stock items and is just a front for its online store. What a waste of time.

Had a great experience here, the sales associates were very knowledgeable and helped me pick what I wanted for shirts out quickly.

Dylan was extremely helpful and in tune with what I needed. I really like the business model and am placing an order right now.

The service here is an abomination. Rude and judgmental. I did not come here to get treated like garbage during my weekend.

The best dressed employee treated people like an inconvenience. He even told me I was in his way. Nathan was nice though. :)

Fantastic service from Nova who went above and beyond in assisting to put together a last minute outfit for a fancy dinner.

Not buying any more of these now Walmart clothes, cause how embarrassing that would be..... amiright

Friendly staff there to help find the right quality and fit, whether it’s jeans or casual shirt.

Very pricey. The staff helpful and helped me get the right size. (Fitting rooms are open)

Great service despite being really busy nice discount. La Croix available …

Tabor was a super helpful person working! He helped me find the right fitting shirt

Philip Witcraft is the man, he’ll set you up with the classiest duds around.

Everybody that works here is great but if you can, ask for Mavin.

Very friendly and helpful staff but selection was very limited.

Appointment needed, staff seemed very overwhelmed.

Fussy, but nice clothes. Not brutally overpriced.

Bad customer service by the lady in the store

Slow and unhelpful customer service

I received great customer service

Sales person barely looked up.