Consumer Beware!! Bosch gave me very friendly, professional and expedient quotations. They seemed to be very accommodating too. If you are someone that takes a quote at face value without doing your due diligence then you will find Bosch car service Hillcrest to be very good. If however you do your research you will find them to be extremely expensive. My first dealing with them was in 2019 when my diff motor apparently needed replacing. The jeep dealership who did the diagnostics quoted me R34k to repair it and Bosch gave a quote of R42k. I took it to an independent auto electrician who serviced the part and charge me under R2000. My second experience was in 2021 when my car alternator went and the car needed to be towed. It was towed to the same Bosch dealership. They quoted me R33k for a new alternator. I phoned jeep myself (their dealership is approx 700m from Bosch) and with one call ordered a new alternator for R23k. Jeep were horrified with the written quote I showed them from Bosch. They delivered the new alternator to Bosch with no charge either. When I queried Bosch about the very high charge for parts, they replied that they were fully entitled to charge a 25% handling fee on any parts ordered - in this case R5000 charge on one part that was ordered by one telephone call of 3 minutes, and this was considered acceptable to Bosch Hillcrest. Their labour costs were also expensive. I emailed Bosch head office to inquire on their billing policy for parts, but never obtained any reply. Phone around before you accept any quote from Bosch car services Hillcrest.

Car had the following faults: cruise control not available, engine light, abs lighr and gearbox fault. Was quoted about R88K, I opted to take my car to a specialiast where I was quoted R40K. Bosch offrered to do the job for R59K. I gave them a green llight. They discovered other faults during the repair, cost increased to R76K. I paid them. Took car, within 5 KM, cruise control light came on. Drove it back. Bosch said we should take it to the auto electrician but car is fine. Tried to drive car within 60 KM , all lighrs came back (engine light, gearbox fault and cruise not available). Took car back and now states that I have to paid R4k for stripping as there is a fault with control plate. I wrote to them asking to consider that its an identical error mesages, they should not charge me R4K for stripping as I have paid them R76K for the same error messages. I feel cheated and they could not tell me what was actually changed or repaired in the gearbox. They are reluctant even to tell who repaired the gearbox. I have lodged my complaint with RMI. H

over 10 months later Bosch has not called us to rectify the query we had with them. Took our BMW 3 series there and they really messed us around. At first they decided to repair the car at aa budget way higher than we had already prearranged with them, they did not even wait for us to approve their new budget. We raised the money took our car back and realised they had broken the container for the engine coolant and had tried to repair it with glue and we found the glue stains but they didn't tell us, half way to Drakensberg holiday our car broke down, had to take it to PMB BMW for repairs and had to pay another R10 000 at BMW days after we received had paid over R10 000 at Bosch for car service. We sent them a video to show them what happened and almost a year later no reply.

Really really bad experience! Took my car in for a part to be replaced, was advised part was ordered waited over 6 weeks, after a lot of chasing and eventually asking for a refund (which was refused) part arrived to be told the part didn't in fact exist in my car (cambelt), agent was blamed and a refund was arranged. I was then advised I needed the fan belt replaced when it had been replaced a few months earlier at a service elsewhere. It's hard to prove dishonesty with a mechanic but I strongly suspect that was the case here. Other reviews mention the garage is owner managed, in my 4 visits owner wasn't present once. I tend to take online reviews with a pinch of salt but if you are reading this, you've been warned!

Worse service ever, Towed my vehicle to Bosch in Hillcrest and the problem was my forward gear. There was not report issued then they decided to call the gearbox specialist. The quotation was R186000.00 My car was not stripped and the diagnostic report was not issued. I need some clarity on how they got this R186000.00 from.I waited the whole week for the quotation.I couldn't get a car hire because of that quotation, I had to pay from my pocket to tow the car somewhere else because of their poor service. All the inconvenience. The quote that I received after I moved rhe vehicle from them was R22800.00. I need answers or else I'm taking the case further.

I cannot stress this enough. These guys are the best at what they do! I sent my VW for a full major service and they quoted much cheaper than what Vw quoted for just a simple oil change and checkup. My vehicle also had a misfire issue which they resolved at no extra cost. I later had an unrelated issue with my sensors, and they fixed it quickly. If you want a business that will know and care for your car as much as you do. These are the guys to go for. Communication is excellent. They won’t do any repairs with your confirmation, so there are no surprises. Also a bonus, the vehicle is always cleaned after every job. So yeah, that’s great

Does not get a star as it does not derserve one . No Estimate quote after Requstting one repeatedly and only on the 4th week got a quote which was 68k and stripped engine with out Authorization from myself . car sat for mare than 2 months and it was not sorted . Ask for diagnotic report repeatedly and eventually on the 5ht week they gave me one which was weak at best . as the only component that was not quoted on was the one that was faulty on diagnostic and very limited info on car on report . Quoted some parts over 400% and more . Got all documents to proove

The entire experience was amazing, from A-Z, from the team that worked on my vehicle to the admin staff that processed everything. Through the process I was notified as to what was going on with my car, and I can happily say my car performs like a dream. When I picked up my vehicle the team took me on a rundown of what i might possibly need to fix in future, which gave me peace of mind. Thank you to the team at Bosch Hillcrest, will definitely be seeing you at my next service!

I took my wife's car for service, and asked for it to be checked for some minor fualts that I explained. They sent a qoute for extra costs to fix the faults, we gave a go ahead, the car came back as it went, took it back the next day, and still nothing was fixed. I regret my decision, Bosch Hillcrest lost a potential long term client. They will probably not care, but that's business lost.

needed some work done and not being from the area I called around, of all the places I called (and also visited) The Garage was the most friendly, helpful, professional and upfront about the price not to mention the lowest ! made an appointment and the repair was done quick and the price was as quoted ! would not hesitate to recommend !

The Garage Hillcrest are a well oiled machine! Super efficient, willing to do a favor when needed and excellent with communication. I have had my clutch and aircon redone with them, as well as three major services to date. This including 2 seamless warranty repair applications processed by them. Super stoked client, very happy car!

Well done to Rob and his professional team on the service they provided me with on my Isuzu X-Rider KB 250. I was really impressed with the professionalism of the Bosch Hillcrest team and honesty. I will recommend anyone to take their vehicles to Bosch Hillcrest. Well done guys and keep it ip …

Very disappointing service of my Toyota Yaris. Incorrect fan belt and incorrect engine coolant was put in therefore I was not happy with the service I got cause i had to take it to Toyata and pay quite a lot to fix there errors and they didn't find some issues that Toyota fixed for me.99

These people helped me with major stuff and didn't charge me a cent , they welcomed me with a smile and gave me the necessary information for me to be able to make my trip and get home safe, thank you so much bosch service centre , hilcrest . 10/10 would recommend any body to this place

I am very satisfied with their service! The Workshop Manager, and Receptionist were very helpful and friendly. The workshop is very neat and organized, and I am very impressed with their customer service! I will definitely use them again. Morné Saunders

I've used them for years. They sometimes make minor mistakes but no more than other service centres and never bad things. Find them incredibly helpful and professional and willing to put a happy customer above profit.

Took it in with failed brakes. Was a simple brake fluid line leak. Quoted 5.9k. So I took it somewhere else where they did the job for 2.5k. Reception staff are pleasant. I was charged for diagnostics, not stripping.

Five Star Service. Thank you for speedy assistance and feedback. Monique kept me up to date and also checked up on me afterwards. Vehicle is running smoothly. Thank you, Bosch Team!

Just a shout out to Terri Du Preez for the amazing service we received. I would highly recommend them. I was blown away by the service we received, my car feels like a brand new car

They gave my car the best service and care in a proffesional manner that I hav'nt seen in hillcrest for 20 years....good honest and ethical care about what I need for my vehicle .

Had my Ranger 2.2 turbo replaced at Bosch, they did an amazing Job, its driving better than ever, and Terri kept me updated every step of the way, her service is excellent!!!

I was meant to comment a while back! Took my wifes BMW 530d in for its first service out of motorplan and was very impressed with the service I received.

Thank you Bosch Hillcrest, you were great. You sorted our AC in 20 minutes, regas and tested, after a hot trip from Harrismith. …

Excellent personal service from a family owned business. Car just serviced & every detail attended to. Highly recomended. All guarenteed.

Excellent Service provided - Recommended to all who require Auto Repairs / Maintenance. 5 Stars . …

Professional, efficient and prompt - was kept informed. A great allround experience. I am a happy customer.

Always helpful & ready with advice, if they are unable to assist, recommdations for problem resolution.

Very inefficient and "receive wrong parts" frequently. 4 days and ongoing for a cambelt change only.

Excellent service. Terri kept in touch all through the servicing and repairs of the vehicle

Absolutely amazing branch of Bosch. The staff are all very friendly, funny and efficient.

I had the best experience . My car is in good condition moves like its new again

Excellent professional service, good advise on diagnostics, highly recommended

They always smiling no doubt for sure their services is the best

Excellent service. Not cheap, but they are very thorough.

Shocking service. Does not deserve the Bosh Name!!!

Best service ever and friendly and competent staff

Excellent, efficient service. Very friendly staff.

Great Service and owner hands on in this business

Thank you for the Great Service …

Top drawer workshop. Will definitely recommend

Seem to do a good job but charge high prices.

Awesome service. Can really recommend them

Was good and transparent regard tobur car

Excellent service. My new repair centre.

Very good service and helpful good team

Expert service and best value for money

Very bad at getting back to customers

Friendly and helpful. Works for me.

Really good service and great work.

Well organised and very profesional

Shocking service avoid at all costs

Staff friendly and informative

They have very good service.

Very helpfull. Great service

Friendly service center

Good service, thanks !

Great service …

Quality and service

Excellent service

Perfect service

Super service

Good service.

Good service

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