This place has a take it leave it attitude. Placed an order over the phone and went to the store to confirm the order and pay onlu to find they had no idea about the order. So I didn't think it was a big deal and just placed the order again and scheduled to pick it up in 3 days. When I went to pick up the flowers, again they had no idea what I was talking about. As I showed them the card with the order and record of payment, they said they didn't have my flowers in the color I requested so I would have to pick from what was on hand. I couldn't believe it. The shop worker said that if I didn't like that I could have my money back. Giving my money back really wasn't the issue. It was the fact that I had preordered, verified and paid for the item only to find that they didn't follow through. They had absolutely no apologies and no consideration for not having fulfilled the order and their simple solution to the issue was to refund the money. Beautiful flowers, but this place has a bad attitude and poor customer service.

If I could give this place a zero star rating i would. Requested a Bouquet of flowers to be delivered to my wife on Valentines Day. The owner David had said it would not be a problem for same day delivery because my wife works down the block from this establishment. I was told that the flowers were delivered to my wife, called my wife and the flowers were not delivered to her. Called the owner and his wife back , just to check again, and i was put on the phone with the driver. I got my wife on the phone with me and the driver. We were both told that not only was it delivered, but it was delivered to my wife and to the address I listed. It simply was not as we told the driver and we were hung up on. I always reward good service and this simply was not. I will not be doing business with Bosmat and implore you to do the same. PLEASE TAKE YOUR HARD EARNED MONEY ELSEWHERE.

Never order custom bridal bouquet here. I was so angry when I tried to pick it up I forgot to take a picture. They tried to charge me $125 for bridal bouquet with flowers not even bloomed and colors I did not ask for. It was by a guy named Eli. When I tried to pick it up the guy in the flower shop didn't even know I was coming and didn't even greet me bc he was too busy making flower orders that were due that a family was also trying to pick up ahead of me. Incredibly unprofessional and no communication among workers. Had to get Eli on the phone after 30min of waiting when it was ready in the fridge but Eli never told the guy in the store it was there. The flowers were god awful. Not even worth $50. The grocery store had better flowers. Never coming here again.

Believe me do not trust these reviews online. Absolute horrible experience doing something simple like buying flowers. I asked them to order 6 dozen roses and gave them 4 business days and I get a phone call that they missed the delivery. Then the owner comes and tries to fool me by pretending to drive up the block and showing me some dead and not fresh flowers pretending that he got these flowers delivered for me when I received a phone call earlier telling me there was a delay. The owner was rude and deceitful, non apologetic about their mishaps. These reviews are definitely from the owner or their relatives but believe do not go there. I was there and there were 4 other people with similar complaints.

i decided to pick up a bouquet of flowers for a friend in the hospital. as other reviews said, attitude was very brusque and abrupt, a straight forward "take it or leave it" attitude. but beautiful display of mostly roses and not too much variety aside from the usual lillies hydrangeas, carnations, also bird of paradise and fragrant fillers. Price was fair for a dozen long stem roses and extra babies breath were added upon request. I wouldnt hesitate to return to buy more flowers for other occasions with a clear plan of what i want and be able to pick them out myself and purchase on the spot. pictures included show flowers on the day of purchase. very beautiful!

I bought a potted orchid this past Sunday and the price I was quoted at the store was $40.00 when in its website it was only $35.00. After I paid for it with my credit card, I did not see the receipt right away because the store clerk was in a hurry to assist the next customer. When I looked at the receipt I received from the store clerk, he charged me charged me $45.00. I have been coming to this store regularly for different occasions but I do not appreciate being overcharhed and certainly not intentional overcharging. i sent the store an e-mail regarding this incident but I have yet to receive a response from the store staff or owner.

I'm going to be 100% honest. I usually order flowers from the Bouqs but this year with shipping delays I wanted to order from a local shop so I could be more comfortable with my grandmother receiving her flowers on mother's day. When I saw the arrangements and prices for Bosmat Flowers I was impressed. I placed the order then saw the bad reviews and panicked. Not only were the flowers fresh, gorgeous and beautifully presented but there were no cheap fillers-a personal pet peeve. My grandmother absolutely adored her flowers, they made her day. Thank you, I will be ordering again.

I only go to the florist for special occasions (birthdays, mother's day, etc.). This place used to be better last year since the flowers lasted longer. The roses I bought last month were expensive but started drooping within a day and were completely wilted within five days even with changing water and giving them plant food. For the cost, I was hoping they would last longer. They didn't look perfect when I got them, but good enough. I guess the supplier messed up and supplied old cut plants because the flowers I picked were new deliveries from that same morning.

I love this place! I wish you could feel the way I felt when I bought these bouquets. They are the most beautiful and long lasting I’ve ever bought. I bought one that had purple and blue roses and one with red and yellow. It lasted me for a good amount of time and it was very affordable. Everyone there is so nice and greets you as if your family! They will take care of you so well! You guys should definitely come and check out the place. They also do flowers for any occasion which I used for my sisters wedding!!

I'm always impressed with the quality of plant and flower material and the artistry employed by Bosmat Flowers. I just picked up a get-well flower arrangement and they crafted a lovely arrangement of roses, tulips, hydrangeas, irises and stock.They strive hard to create arrangements in a very reasonable amount of time. If you are looking for creativity, responsive service and good value, there is no better florist than Bosmat's Flowers in Queens!

Did not follow the instructions I left to deliver the flowers. Most importantly, there was 2 cockroaches that fell out while I was taking the plastic off to to remove the flowers. We had to throw the flowers out immediately. We called them to tell them and they refused to refund us. All they offered was a credit. We expressed to them we do not want a credit because we are afraid of more cockroaches. They denied the offer and hung up.

Overall satisfied with Bosmat. They have great arrangements if you come on Wednesdays in particular. Their stuff is however very expensive. I would recommend them in the area but just know that a dozen roses costs $35 and two dozen costs $65 or $75 depending on the complexity of the bouquet. They do however have good presentation. Working with Osher is nice.

I am very disappointed with the service, I ordered flowers for my parents which they never received. When I called the flower shop and spoke to the wife who informed me that they were delivered. She checked with the driver who delivered it to the wrong address. I told her I wanted my money back. She said that it was delivered. I had to open a claim.

It is a fabulous flowers' shop from where I get fresh flowers. I buy flowers from here so often for my better half. She loves fresh flowers. It's a perfect place for shopping flowers. For any occasion, anniversary or wedding, I prefer to buy from this shop. I must recommend this shop to buy flowers.

Highly recommended for all occasions ♡♡♡ best quality bosmat flowers is amazing special designs XXL flowers bouquet ...delivery to queens and Brooklyn and events wholesale all freshes,newest and the latest designs to any event with latest tecniqs ...call bosmat flowers and joy bueaty of nature

They have the most beautiful selection of roses, flowers and plants!! Great customer service they were very nice and went above and beyond. Prices are great. You get to chose the wrapping paper, any color bow as well as a happy birthday sign all for free. 10/10 experience

Gave me different pricing than when I spoke over the phone. Flowers are not in good quality. (Only slightly better than supermarket flower quality) Cut leaves, stems and flowers were all over the floor. Possibly one of the worst flower shop that I visited.

I walked into the store and then they right away they helped me they gave me a great price for beautiful pink and white roses and i go there every Friday to get for my family. I hope that you will start going there.

I really had a good experience with this place They deliver the flower by time it was not too expensive and the last for long. Definitely shop there again and recommend to all of my friend …

Needed birthday gift for wife. Wanted small orchids. Nearest florist to my home. Big mistake. Paid 25 dollars for tiny orchid flower. Could have gotten three times larger at Costco. Will never visit again.

Always very happy with what I get here. Bosmat and her team always ask what the occasion is and know when to keep a bouquet simple or go all out on an arrangement. Highly recommend!

Good service , i like this shop because the flowers last longer then most places . The selection is not big , I get red and white roses with yellow sun flowers and lily's

I bought flowers last friday for my mom that was amazing experience excellent costumer service Louis make me a really nice costume bouquet I have to give him 5 stars :)

Just want come to pick up blue roses and they telling me they don’t know if they have Basically we are busy now so I can’t check Like what ? That’s why 1 star

Bosmat is indeed a great florist and makes sure to make the customer feel appreciated, and happy! The bouquets are just marvelous and are worth every penny.

They did a great job with delivering the flowers. They were very friendly and the roses were absolutely gorgeous!! My girlfriend loved them!! Great job!

My go to destination for a local florist with huge selection of small and large flower for all occasions. Excellent service. Definitely recommend it

Great selection and fresh everyday.It’s a family business and they are a great bunch of men who are dedicated to their craft.

Great customer service and the men are so talented and creative. I'll come here for all my flower shopping. Thank you

Good quality. Fair price. Very reliable for delivery. Very courteous. You need flowers? Bosmat is the place.

Beautiful arrangements!!!! This place is great, I love their work, highly appreciated and recommend …

My wife LOVED the flowers . Fresh quality and beautiful. Customer service was excellent. Highly recommend

Absolute worst customer service from Bosmat herself. Stay far away from this place the awful service.

Flowers are always fresh and last a long time. Louis always prepares your selection really fast!

They have amazing costumer service and make such beautiful bouquets, my girl friend loved it!

Terrible service, price is to high, guy working didn’t try to help don’t waste your time here

The owners are awesome! I truly believe this is a great flower shop. Caring workers.

Only gave one star because no option for zero! He charged $100 AND DID NOT DELIVER!

Very nice selection of flowers, and very professional staff. Best prices too.

Fantastic flower arrangements at a great price highly recommend …

Love this place, always have good collection and staffs are super nice.

LOUIS WAS AMAZINGGGGG! THE BIGGEST HELP 10/10 EXPERIENCE WITH HIM

just walk in and ask them to make bucket and they cannot do that

My wife usually go there to get flowers she love the place

Beautiful wrist corsage and it was last minute! Thanks!!!

I love this place! The best prices and gorgeous flowers!!

Great flowers always fresh and put together beautifully.

Very professional place and very nice service

great service loved the flower …

Muchas variedades y excelentes precios

I am always happy with my selection

Best florist. Nicest people.

Best price all the time.

Helpful staff

Nice flowers

Beautiful!