Found the Bounce service through Google search. Don't think it was the nearest one yet it appeared at the top of my search list, where the other storage services around Milan Station were not shown. Must be heavily sponsored. After many unnecessary minutes spent searching for the store, we only realized that the service is provided by a sundry shop with a hardly noticeable tiny "bounce" sticker at the corner of their window display. We figured that it must be licensed or franchised to do so. Fine, not gonna continue hauling our heavy luggages around Milan anymore. Checked our luggage in at 10.30am and we intend to check out at 4.30pm At 2.30pm. The Bounce app informed me that my 3 luggages were checked out earlier without our consent or presence. Initially, we still had some time left to explore the city of Milan and do some last minute shopping but upon receiving the notification from Bounce, we got into a state of panic and rushed to this sundry store to ensure that our luggages were still present. Thankfully they were. We upsetly raised the issue of receiving a notification that our luggage were checked out, they claim that it was a mistake and told us to take the issue to HQ instead.

DO NOT LEAVE YOUR BAGS HERE! WORST PLACE EVER I got stranded at Milan because of them, I’d left my bags and asked them the closing time to confirm it was 1am as the website says, they told me that that was the closing time and I arrived 15min before the closing time just to find out they had already closed and left I ended up having a horrible time, cause I had no jacket with me and at night it was super cold and I lost my flight aswell since I had to wait for them to open the shop (they were actually 20min late for this) And today when I went to get my stuff they did not even say sorry once, they clearly didn’t mind at all and he didn’t even offer to give me the money back for the poor service they provided

Fast and easy to book an the staff was very nice. Yes, it is a grocery shop! You may be surprised at first (so was I) but it's the right spot. The whole online process was very smooth as was the delivery and pick up of the bags. If you want a place away from all the commotion (lines for drop off, etc) of Milan Central Station but still within walking distance from the station, this is the place. Would definitely recommend.

Very straightforward and easy service. Didn’t need to book in advance, just sorted everything on arrival. NB It’s an additional service within a convenience store not a stand-alone luggage drop so you’re looking out for a small supermarket. The staff at the shop were very friendly and spoke good English which was handy. Close to Centrale station and much less hassle than dealing with the queues at the luggage-drop there!

Getting there and dropping our things off was a bit of a process. It's not clearly marked as Bounce in any way, so keep your eyes peeled for the name of the convience store. The guy checking us in also seemed very frazzled and didn't think he had our reservation, but did. Apart from that no issues. We showed the picture of our luggage at pick up and it was easy peasy from there.

You have to make a reservation on their website (bounce). When you go there, you have to enter the shop, the staff inside will check the reservation, your name, and take your bag and store it in their storage room. I have 4 pieces of luggage there, everything was okay, but bear in mind that it’s not a locker, you don’t get a key. I wouldn’t recomand for valuable things‍♀️

Don't judge the place of how it looks outside. It is safe, the guys working there were really friendly. Check in and check out went smooth with the app. A do-able walk from the train station with big luggage. I'm pretty sure it is the cheapest place to store luggage.

Easy to find, check in and out was smooth. Only 4 mins walk from Milano Centrale station and close to the side of the station where the buses to Malpensa airport leave.

Todo bien, dejas tu mochila y los dueños de la tienda le ponen una insignia y te dan el número y la guardan, a la que vuelves les das el papel y te sacan la mochila.

보관소 직원은 매우 친절했다 하지만 어플리케이션에서는 제대로 위치를 표시하면서 가게이름을 적어줬어야 착오가 없었을 것이다 구글지도와 사진에는 마치 BOUNCE상호가 적힌 보관소가 있는것 처럼 설명되어 있었고 결제후에도 똑같은 지도를 받았고 어떤 가게인지 몰라서 입구에서 상당히 헤메었다

Un negozio di quartiere che si è "inventato" anche di tenere i bagagli dei viaggiatori. Affidabile e tranquillo. Chiuso la notte. Consigliato!

Location is good, everything went fine. Time allocation in application is confusing and easy to make mistake (mostly for picking up).

Friendly service and our bags were safe. We were very close to the metro/train station, so it was easy to drop off and retrieve bags.

Guter Service, Buchung an sich sehr unkompliziert. Nur dass man vor der Buchung nicht die Adresse einsehen kann ist nicht ganz ideal

Rapido, efficiente e comodo. Non abbiamo avuto nessun tipo di problema e abbiamo raggiunto il deposito facilmente dalla stazione.

Easy drop off and pickup. It made our trip to Milan easy between trains and airport shuttles. Would recommend.

Amplio horario y mucho más barato que la estación de tren, además de que está al lado. Muy recomendable

Todo perfecto, aunque el sitio es una tienda de comestibles y de primeras te choca, todo sin problema.

Le valigie sono state risposte con cura e il proprietario è una persona molto gentile e cordiale.

dropping off and out is painless...it is all processed thru qr or confirmation code...

Tienda de comestibles de barrio. Trabajadores agradables. Todo fue rápido y fácil.

Il ragazzo è stato coccolissimo. Posto comodo vicino alla stazione e alla metro

they are very nice and all my stuff was safe and i picked it up around 11 pm

Closed Door and App wont World Puerta cerrada y aplicación no funciona

super simple and close to the station! easy luggage storage process

No issues with drop-off or pickup -- nice folks!

Veloci, onesti a 4 minuti a piedi dalla stazione

great service and very friendly staff

Brilliant! Reliable and a funny guy

Quick check in and check out

Trabajadores muy amables.

Esperienza positiva.

Its a nice place

Tutto perfetto!

Very good

Amazing

weel