Dishonesty. I placed two orders in quick succession recently, and you treated them as separate orders. However, I only received one package for everything by mail...But you made me pay the delivery costs for the second order, which did not exceed the minimum amount to have the free costs. You sent it with the other order, a single package, the amount of which exceeded $100, so you should have reimbursed the costs. When I contacted you about this, you refused to refund me without giving me a reason. I could never have guessed that you were going to deliver both orders in one package since I received follow-up emails for each order. After I published this review, you criticized me for doing it and then reimbursed me for the overcharged delivery costs, while continuing to pretend that you had nothing to reproach yourself for and even that it It was a favor. You told me "do you plan to remove your rating?", told me that you are "sorry that I take it that way", while I was very polite to you and thanked you for the feedback that you you accepted despite your politics. I would withdraw my criticism for a merchant who simply recognizes his mistake, without making a fuss and without getting angry with the customer for his right to express his dissatisfaction. I'm not the type of customer who complains for nothing, who is unfair. You are the one who was not correct, and it pains me because I really enjoyed shopping with you.

J'habite Montréal mais je commande mes vêtements de cette boutique quand même. Les propriétaires sont également géniales et leur choix de vêtements, accessoires, chandelles et cosmétiques sont judicieux. Une vraiment belle entreprise.

Made an online order and was very happy with my experience! They left a voicemail about my order in French and I am not a French-speaker, but when I emailed in English asking for help they were very quick to respond.

Excellent service à la boutique. Les conseils que les filles donnent sont honnête et je me suis trouvé plusieurs outfits. J'adore, si satisfaite !

Ho comprato una giacca online ed è stato tutto perfetto. La giacca è arrivata velocemente e tutta la gestione è stata perfetta. Consigliato.

J’ai acheté un cadeau pour ma copine en ligne! :) Expérience de magasinage excellente et de bons conseils via dm sur Instagram! Merci

Très belle expérience client, les filles sont si gentilles et de bons conseils. Je recommande cette boutique sans hésiter!

Les plus beaux vêtements de femme, équipe et et propriétaires adorables. J’adore magasiner là!

Je me suis procuré des bijoux et je les adore. Service impeccable.

Les articles sont très beaux, la vendeuse est très gentille.

Magnifique boutique et le staff est incroyable ! …

La meilleure boutique mode de Sherbrooke !

Très cher pour une qualité mediocre.