Rating out of 5 stars is 0. Avoid this company: they are incompetent and have the worst customer service ever, and their removalists are lazy, unprofessional and show very little care for your possessions. I had the misfortune of having this company deliver my house full of furniture and effects from an interstate move to Ipswich. They showed up half an hour late: I had to be at the house to have it open for them at 6am and they didn't show up til after 6:30, with no apology and no courtesy phone call to advise of their lateness either. Despite being told previously and repeatedly that I wanted a full unpack of all my stuff all 3 removalists pretty much downed tools about 75% of the way through the unpack, and I had to demand they finish the job. They then left every single box (67 in all), all the packing paper and plastic and dirty old piles of hessian padding in my garage (most of these boxes were not flattened) in my garage, promising to pick it up at the end of the day. Naturally this never happened. Nor was it picked up the next day, or any time until a month later. I made several phone calls to them over the course of the next 2 weeks to get this rubbish taken out of my single garage, which forced me to park my car in my driveway. Every time I called I got a different rude, unhelpful individual who always promised to "ring me back" and never ever did. It took a month and intervention from a 3rd party to get action. And, as usual, they showed up over an hour late. As well as using my garage as a convenient free dump for their rubbish they damaged furniture as they brought it into the house, smashing it into doorways etc, without a care. Interestingly when I called to ask their business address the individual who answered the phone got very cagey and didn't want to give it out, despite me explaining that I was a previous customer. Evidently they are very used to disgruntled, unhappy customers. I'm sure they have loads of them. If you're afraid to give out your business address you clearly acknowledge you're a rubbish business.

Not good. We have moved a lot and this was really poor. They put office labels on absolutely everything, and I mean everything, and I have now spent weeks peeling them off with acetone. The unpacking team were generally sullen and unhelpful and clearly didn't want to be there. They tried to unpack a 5 bedroom house in 3 hours, having taken a day a half to pack. They were ditching household items (inc. my daughters bed) in the shed at the bottom of an acreage property as they couldn't be bothered carrying it upstairs. It was a corporate move and as we weren't directly paying them they couldn't be less interested. I could rant all day. Employ someone else. Anyone else.

I moved with Dawson Moving locally form Brookfield to Clayfield recently , we have a large 5 bedroom house and I was extremely concerned it could not be done within the timeframe it needed to be completed, however after Aaron visited us in our home to give us an on site quote he assured us that the move would not be a problem, and it wasn't! The men were courteous and efficient , the prepack was done in one day ( which we could not believe! ) and the pick up and delivery was completed the following day with the minimum of fuss, big thank you to Mike and his crew on the day. Would not hesitate to recommend or to use again

The guys who loaded our furniture were great, the guys who delivered at the other end not so good. We made it easy for them to unload into a large shed instead of the house because we wanted to paint and carpet first, but furniture and boxes did not come out of the containers in order of rooms so some stuff here and some stuff there making it very difficult to find things. For example, a bed head would be here, the bed base at the other end of the shed the mattress 20 foot in another direction. We sent and email asking where a "priority" box might be but got no response. Things like TV remotes took weeks to find.

We have moved house plenty of times so we know a good removal company when we see one; Brisbane Moving and Storage are head and shoulders above any other removal company. Full stop! We always had prompt and professional service - from first contact with Tiffany to meeting Colin at our house to the guys who did the actual uplift. They were so good we requested that the same team performed the drop off as well - and they did. Fantastic! Nothing was too much trouble and everything was carefully packaged, wrapped and transported. It was as stress free as a move could possibly be. Highly recommended.

Colin was our first link with Brisbane Moving and Storage in mid 2022. He was prompt and professional with his quote.. His promise to provide quality and experienced removalists was kept. We were really impressed with the team that packed our furniture etc led by Chris. We were extra pleased to have Chris back with Aaron & Jordon when our furniture was delivered to our new house - they were careful, professional and positive. A really nice team! We have moved quite a few times and BM&S were by far the best removalists we have experienced.

The guys who moved me were great. Turned up early, worked hard! Took great care of my boxes and furniture, my son was very impressed with how well they organised everything into the truck. I was most appreciative of them not taking off when settlement took hours, we sat around for hours, and for them it meant working past dark. It would have been so easy to say lady, we off and we'll be back tomorrow. Huge thankyou, and did not cost nearly as much as I expected it to. Thankyou, you made a challenging day easier.

We had Dawson pack up our house, store it for a few months and then deliver it. Overall the experience was pleasant besides a large expensive outdoor pot that they destroyed due to being packed too high and falling in an avalanche while unpacking. Luckily I had taken out insurance but after weeks of emailing and them fobbing me off saying they were waiting on their insurance agent, they eventually stopped responding to me. The pot was not astronomically expensive, this is no way to do business.

We needed to move our house at short notice, I contacted Dawson Moving as was referred by a friend of ours, and from the first contact right through to the furniture being delivered on time, nothing at any stage was a problem for the crew. They supplied me with packing materials and took away the stress of moving completely. Thanks to all the crew and office staff for a very smooth move. I highly recommend your company to all of my contacts.

We have moved many times ourselves so it was daunting to try and find someone random off the net to get us to Rainbow Beach, and I have to say if we ever have to move again I would not hesitate to call on these guys again, they were professional, nothing was a problem, even when I asked for some large pots and statue's. 4 days storage was included in the price and it just helped with the stress levels, highly recommend.

We had a very good experience with these guys. Colin, Tiffany and Dwayne were very helpful through out the entire process and were a pleasure to deal with. When the team delivered our stuff to the new house they were fast, efficient and very careful with our belongings. They were very courteous and were happy to place items where we needed them in the new house. We were really impressed with them.

I had a great experience using Brisbane Removals and Storage. They were punctual, professional and friendly at all times. They did a fantastic job of moving my stuff out, everything was labelled and listed. They kept my gear safe in storage for a month between moves and they did another fantastic job when moving in. Thank you to your team for your excellent service. It's very much appreciated.

A five-star experience. Dwayne arrived on time to do the quote and was polite and respectful. We hired for the pack as well as the move - the pack was done very quickly but very well (we lost one wine glass in a four-bed house move so have no complaints). The moving team were very friendly and engaging and got the job done quickly. I would definitely recommend Brisbane Moving and Storage.

I have to say the 5 blokes that rocked up are hands down the most professional removalists I've dealt with. I have moved 7 times in 11 years, and this has to be the best, most efficient, and professional move I have ever had. I know some reviews are bad, but clearly their practices have stepped up significantly since that time, hands down would use them again and again if I needed to.

I have used this company several times now, Colin always ensures we are treated professionally and timely. The Guys doing the job are always friendly, courteous and helpful. We first used their services in 2014 and wouldn't uses any other company because we trust their services and quality of the job done. As a repeat customer I can confidently recommend their services !

Overall these guys did a great job in very good time. We had a lot of product to move and they handled the job very well. Considering the amount of goods we only had one damaged product which we did not find until we unpacked most of the goods. We have moved many times over the years and Brisbane moving & Storage is definitely one of the best! Thanks guys.

Don't bother with this mob. In the past 10 days I have sent two emails and made two phone calls to get a quote for a 3.5m3 move from Brisbane to Canberra. Despite being told on my last call that "Dwayne will get back to me soon" I am still waiting. That was 3 days ago. There is too much competition out there to waste your time with Dawson Moving.

Had the dreaded move from Melbourne to Brisbane..In Brisbane today..the 3 guys - Steve Greg and Damien were fantastic!...Came spot on time which wasn't expected and Steve did over and above...Greg gave helpful advice about stability and care of Grandfather clock.....Im relieved the move is over and am left very impressed with the Brisbane team!

We moved from Melbourne to the Sunshine Coast and I can honestly say the move went without a hitch - a big thankyou to Glenn Alex and Karen and the guys who loaded and unloaded the containers . Everything went smoothly and all of our belongings in tact . Would highly recommend this company and would definitely use again if need be .

I’ve moved a number of times. I cannot imagine a worse outcome than what these guys did. Over 50% of cartons damaged. The packing alone damaged items. Most items of furniture were rubbed or scuffed at a minimum, dented, torn or destroyed at worse. Devastated by what they did to our belongings. Friendly though. Zero stars.

Massive shout out to the Team at Brisbane Moving & Storage! Team of 3 professional, quick, extremely helpful guys helped move us. The speed in which they operated blew us out of the water, not only were the guys great at what they did they had laugh along the way! If your moving call this team to help you out!

Can not fault them at all, went above and beyond to assist with my move within short notice due to original company I paid for never showed up and I had to move ASAP due to house sale. They moved me from Queensland to South Coast NSW. All my belongings arrived safely and un damaged. Highly recommend

These guys are awesome professionals. Nothing was too difficult for them and they got the job done quickly without any problems and there was absolutely no damage to any of my stuff. I would highly recommend this company - many thanks to Aronne and Mathew for a making my move easy and uneventful.

So pleased with our experience at Brisbane Moving & Storage! We had our things picked up in Melbourne and delivered to Brisbane. The boys were on time, super professional and extremely efficient, while also taking great care with our belongings. Would highly recommend!

Very professional and helpful. Everything went smoothly. I had to rebook due to the floods. Tiffany was very helpful and nothing was too much trouble. The boys were hard working and very polite. No breakages at all. I would definitely use this company again.

Brisbane Moving and storage saved the day for me - I had to move on short notice and store all my stuff as well. I was even able to access my storage to get things I needed after the move.

Very professional getting quotes. The moving team were good. Storage was fine, some mildew on our polished wood but it was a very wet time in storage (8 months).

A very friendly and helpful team. We were done loading and unloading in less than 3 hours. Terms, conditions and charges were clear. I highly recommend them.

Could not fault these removalists, from go to woah! Professional, energetic, helpful. No issues at all. We would recommend this company to anyone!

We had a great experience with this company. The moving team were absolutely fantastic, very helpful and friendly. Will definitely use them again

Terrible. Please do not use this Company they damage some of my property and 3 months later I'm still waiting for the matter be solved in Court.

Had a great experience with this company! They were fast and efficient handled my property with care, will use again in the future.

The guys worked quickly and were professional at all times. They were extremely organised and pleasant to us.

Lovely staff both days, left the house tidy. Would recommend.

Movers were on time, efficient and careful. Very happy.

Great guys hooked in and got it done

Dodgy as hell - avoid.

Wouldn’t bother

Good sarvice