DISAPPOINTED！！！They were really unenthusiastic, and the few clothes I sent over took a long time to clean, and then when I went to pick them up I found that they were only partially finished, and there were still stains in the washed clothes. What's more, they lost one of my clothes and did not take the initiative to communicate with me. I kept calling to inquire about the result. I have to fill out the paperwork about this dress and then wait for the new results. I'm really disappointed.

非常非常糟糕的体验，收费非常的不合理，绝对不要浪费您的钱。店里只有一位很不和善的阿姨，进店没有打招呼，离开的时候也没有任何笑脸。一件夹克的清洗居然需要收费税后62刀，她甚至没有跟我解释价格收费的原因，但这都不是我给差评的原因，昂贵的价格和糟糕的服务态度都不会造成我差评的原因。我在五月二十号的下午三点将我的夹克送到店中并购买了清洁服务，当时女士给了收据上写明了六月十号可以过来领取我的夹克，我也跟那位女士确认了时间，当时她给的回复是肯定的，并表示大概率会提前。于是我在约定的时间，也就是六月十号的下午五点到达店里，居然得到了否定的回答。那位不和善的女士非常没礼貌的告知我我的夹克不在店里，我至少还需要一到两周，甚至更久，才能拿到我本该今天就能拿到手的夹克。整段交流中没有表达任何的抱歉，甚至以一种高高在上的态度告诉我，我没有接到电话的通知就是没有清洁完成。既然我得到的是如此令人恼火的服务方式，请问为什么我要支付如此高昂且不合理的服务费用？

DO NOT GO TO THIS PLACE under any circumstances. They either damage your stuff or give them back to you with same stains and the excuse is WE CAN NOT GUARANTEE YOU ANYTHING, and both happened to me. They damaged my clothes and instead of cleaning them , they discolored and damaged them with no regrets or compensation , on the contrary they would accuse you of lying .

The seamstress do a fast and fantastic job at alterations. I had my suit jacket altered there one month ago. I brought it in last minutes and I needed it by noon next day. The Lady was so friendly and helpful. he promised that she would not disappoint me. I got my jacket at 11:00 am next day with excellent job.

I brought a pile of clothing from Montreal to be tailored under the recommendation of my sister, who discovered this seamstress last month. I couldn't be happier with the results. Excellent service. Very reasonable prices. Quick turn around. I will certainly be returning with more next time I visit Ottawa.

This Browns Dry cleaner is under new owner who is on time in opening her business. The store opens at 7:00 AM and closes at 7:00 PM exactly according to the posted schedule. The new owner is very friendly and accommodating to what you need whether dry cleaning or alteration. Fast and accurate. Awesome!

Showee this place is expensive. The lady is not super friendly and has her Netflix blaring. She is quick to take your money without explaining the prices to you and their turn around time is lacklustre. Avoid and support a cleaner not trying to rip you off.

She told me my winter coat would be ready on Thursday. When I came around 5pm it was already but the they are suppose to close at 6pm according to their business hours. So mad since it’s -21degres today and I’m waiting for my winter coat for a week now

I highly recommend this place as your dry cleaner and alteration work. The new owner was very friendly and really helpful for the work.I like the job they altered for us coz it was perfect and the price was reasonable.Great!

Total satisfaction with this location. Dry cleaning always on time for pick up. The tailoring / alterations done on site are perfect every time. Danzhu's work is excellent ! I highly recommend this location

I had a item I f forgot about at this cleaners 3 years ago they still had it and called me up to come pick it up my lovely duvet can iu believe that they didn’t discard it so so greatf for them today

Have tried to pick up dry cleaning twice before work and both times it was not open at the time indicated on the store-front (730). Shirts were also pressed incorrectly.

New management provides great service,the seamstress is professional and the price is reasonable. I highly recommend this location.

New employee is so friendly,perfect alterations job with quick turnaround and resonable price.

Dropped of small runner carpet to get cleaned. Great friendly helpful staff!

Honest people.Excerlant service.The seamstress is profesional and freindly.

Not open during posted business hours with no explanation.

Amazing experience dealing with Danzhu. She was great!

Outstaning cleaning! Thank you!

good service, friendly