recently visited here for a consultation and, to be honest, I was quite disappointed with my experience. While I found the receptionists to be incredibly lovely and welcoming, I didn't really get anything out of it. I specifically booked a consultation because I was seeking orthodontic advice and assistance, which I mentioned in my call. However, during my visit, I was charged a fee of $61 only to be told that I should go to an orthodontist for any assistance and that they didn't need a referral. This was quite frustrating, as I had clearly mentioned my intention to seek orthodontic advice when booking the consultation. The advice I did get didn't really go into appliances nor any consideration of my bite/archway, the dentist only suggested an extraction first approach, favouring removing the premolars for bite correction. What added to my disappointment is the fact that I have since discovered that most orthodontists in Melbourne offer complimentary initial consultations. This made me question why I was charged for something that other reputable professionals provide for free. While I genuinely appreciate the friendly and warm atmosphere at Brunswick Family Dental, I must emphasize that if you're looking for actual orthodontic work or advice, you might want to consider other options in Melbourne that offer more transparent and cost-effective services. The Look, Modern Orthodontics and Angle House are the one's I've researched that seem to be the best. When you're new to Melbourne navigating your options here is overwhelming and you wanna get straight to the point in exploring your dental options. My experience was mixed due to the unexpected charges for a service that I expected to be more informative.

I am a dentaphobic on a grand scale following many disastrous and painful, expensive experiences with dentists over the years. I had reached a point where I had very few teeth left and those were not going to last much longer. I researched the All-on-Four procedure and this clinic came up as one of the best qualified for this service. So I nervously called and arranged to attend a seminar explaining the whole procedure and after that, eyes closed and (with what were left) gritted teeth, this dentaphobe was signing up to have ALL of her remaining teeth removed and having implants!! HUGE! Thought about cancelling many times in the lead up. But the care and concern everyone showed, from the receptionists to the assistants, right up to Helen, my dentist, was so genuine, I stayed tough and followed through. Following the surgery I was a bit paranoid about some things and nervous everything was going to turn out as my previous experiences. I called the lovely Jo who assured me I was not being a pain and went out of her way to organise some medication for me. Every contact I have had with this practice has been very professional, yet warm (I see this word is used a lot in reviews and it is the exact right word!) and friendly and most of all, very genuine. I am now a new person who can now smile without covering up my mouth. It is truly liberating to feel so "normal" for the first time in my adult life. And the amount of comments I have had about how well and how much younger I look, well, what can I say! Thanks to everyone I have met at this clinic for helping me make it through one of the biggest, scariest medical procedures of my life!

I had been living with a less than perfect smile for years, but after visiting Brunswick Family Dental and meeting with the fantastic dental team of Helen and Jo, my life has been changed for the better! I was initially nervous about undergoing All on 4 dental implant surgery, but Helen and Jo were both incredibly reassuring and patient throughout the entire process. They answered all of my questions and concerns, demonstrating their extensive knowledge and expertise, which put me at ease right away. The results of my All on 4 dental implant surgery were outstanding! My smile has never looked better, and I feel like a whole new person. Helen and Jo truly restored my confidence and my quality of life. They were always available to answer any questions or concerns I had throughout the healing process and ensured that I was comfortable and well taken care of at all times. Their compassion and exceptional patient care truly make them stand out as exceptional dental professionals, who go above and beyond to ensure their patients receive the best possible care and service. I could not recommend them highly enough to anyone looking for comprehensive dental services in Brunswick. If you are looking for a team of dental professionals to take care of your dental needs, look no further than Helen and Jo at Brunswick Family Dental- they will exceed your expectations and change your smile forever! Thanks for giving me a reason to smile again

I went in for a check up and polish as my bottom wisdom teeth were driving me nuts. Food kept getting stuck in there and they were inflamed. They saw me straight away, dentist was a hero and told me he could extract them a few days later and to be honest for a fair price compared to what I would be hit with in the UK. I was really nervous on the day because I'm a baby about this sort of stuff; they calmed me the whole time. I had a review check up a few days later and healing was going well, plus they didnt charge me for that one. Ladies at the reception are so lovely and helpful as well, one in particular sorted out the xrays for me while I was being seen to so I didn't have to do it myself. Definitely recommend these guys. Honestly the easiest health related issue I've had (and I've had a few yucky ones) to do and its been down to this dental practice being so warm and helpful :) thanks to all that helped me this past week :)

My Name is Steve & I had an appointment yesterday 10/10/22 at 11:15. These establishment is the REAL DEAL also this Dentist is VERY reasonably priced, not very expensive. upon my entry I was fascinated with all the modern, very clean decor & architecture in the building & not too mention SUPER clean establishment, plus the seating area wow chesterfield seating crazy so good never seen anything like it in my life absolutely PROFESSIONAL ESTABLISHMENT & not too mention my Dentist that attended to my needs, dude cares like really cares & takes the time to talks to u, helps u along the way & he explained everything in to me to a tee with extreme accuracy. I didn’t get he’s name, but he deserves a lot of respect for caring about he’s patients. U don’t get this type of service from any business ANYMORE !!!but this place is absolute CLASS & VERY FRIENDLY Thank u so very much guys & I will see very soon

I came to Brunswick Family Dental Surgery a while ago for an extraction, I am extremely glad I found this clinic. Dr Theja was very gentle and the whole procedure felt like it took just a few short minutes, I was surprised at how smoothly it went. My mum also saw Dr Theja for swollen gums, after dental work she had done overseas. She was a bit embarrassed having to admit to that, but Dr Theja was very understanding and kind. He did a fantastic job in dealing with the issue. After the appointment, my mum kept telling me how much better her gums felt and that she felt a huge sense of relief. Will definitely recommend this clinic to everyone, the interior is beautiful, the receptionists were really nice too and Dr Theja is an asset to this clinic.

After many years of fearing the dentist I can finally say that I’ve found a place that makes me feel safe, secure and supported. Dr Lucy is a brilliant, kind and compassionate Dentist and I have the greatest amount of respect for her and the team. There isn’t anything she can’t do and I am so happy to have finally found someone that I trust and respect. She has taken the fear factor away and it’s such a relief. I also appreciate that Dr Lucy takes the time to explain my treatment plan, ensuring there are no hidden surprises later down the track. I would 100% recommend Dr Lucy and the team to anyone and I won’t be going anywhere else again!

I hadn't seen a dentist in 20+ years as I was skeptical of the need for dental treatment. After my family had pleaded with me to go for a checkup and recommended this clinic I rang up and booked in for a checkup. Well the experience was better than I expected and certainly changed my impression of going to the dentist. The dentist and staff that cared for me actually explained what was happening with my teeth and gums, what they could do to help and what I can also do to look after my own teeth better. the dentist was gentle and help me to take more attention to my own health. a great find!

My family & I have been coming here for years. The level of professionalism, genuine care & dedication shown by all is exemplary. The wonderful, warm greeting of Vicki, Rose & Trish at reception puts you at ease straight away. Lena, Chris & Theja are an absolute credit to this surgery. The dental assistants are wonderful too. You always feel like the most important client ever. Accommodating emergencies, follow ups, interest in you as a person (& your taste in music!); attributes not evident in many establishments whatever they may be. Sincere gratitude you to all

It’s been a long process for me of having to postpone a couple of times due to COVID and business shut downs, but I’m so pleased to say I finally have my All on 4 completed. Jo from beginning has been amazingly patient, understanding, and available at every turn to answer questions, guide me and keep me comfortable about the process. Helen and her work was incredible, and amazing attention to detail. All the team were so pleasant, friendly, and kept me calm despite my nerves. I am so pleased with the result and every bit of advice Jo & Helen gave me was spot on!

After moving to the area, my check and cleans are now a pain-free breeze! It would get a bit painful during the clean and quite sensitive afterwards at my old dentist, but Dr Theja's work is quicker and basically painless. He has also given me a root canal which went very smoothly, no hiccups or pain whatsoever. It honestly is a really good experience at Brunswick Family Dental. Dr Theja builds rapport with you effortlessly and the rest of the staff are friendly and professional also. I'm glad I found this dentist!

I was recently recommended to this practice by a family member of mine and I loved it! I am usually a very anxious patient and I felt very comfortable and relaxed as the Hygienist cleaned my teeth and chatted away keeping my mind occupied. She was also very informative and happy to answer any questions. My Check up was completed by a lovely dentist who was also bubbly and bright! I was very Happy with this practice and I have recommended that the rest of my Family come along for their check ups too.

I’m so glad to discover this dental clinic. All the experience here are amazing, the professional approach and customer service. Meggy and Lucy are professional and really friendly. They DO want to help you out with the questions and educate the good knowledge of tooth brushing. ( Trust me, its so basic but the devil is hidden in the detail. I sometimes just forget the right way to brush） It’s definitely a great dental clinic I’ll recommend people to go if they are looking for one.

After a sleepless agonising night of pain, tried to book any dentist in Brunswick that was available to treat my endodontitis emergency. For my luck Brunswick Family Dental Surgery had an availability a few hours later. My true luck though was that I was treated by the soft handed Dr. Michael Seng and his kind assistant. He treated the root canals, filled them and made my tooth functional again without feeling any pain during his treatment. Highly recommended.

Very disappointed, booked an appointment to make a filling to wait for 40 minutes and then hear that there is no time today to make a filling and I need to come another day, but unfortunately they are all booked out so the next available is only in 2 weeks time. Question: why are you asking then what is the problem that needs to be addressed? I needed the filling done and I was planning to have it this day. If I wanted a consultation I would have booked one.

This dental practice is always a pleasure to visit. The staff are great and very friendly. Doctor Chris Khoo is the best dentist I have ever had. He has done extensive work over many years and my dental health has never been better. Whenever I need dental care, I know Chris will always give me the best advice and carry out the work to the highest level. I can also recommend Helen who fitted an implant for me. The quality and ongoing care has been fantastic.

I wish I’d discovered them 10 years ago!!! I’ve now been going to this dental practice for 3+ years. I loathe going to the dentist (don’t we all) but I have found everyone in the practice from reception, assistants, technicians and dentists to have a rather lovely, calming approach. I’m about to go on holidays and yesterday I cracked a tooth. They found time to see me and now I can go away with confidence. Dr Daphne was amazing. Thank you team

An incredibly comforting space and staff. Turned an incredibly anxious visit into a relaxed, pain free one. Special thanks to the lovely receptionist who made me feel much at ease, and Dr Anton (and his nurse!) for an incredibly smooth removal of my wisdom teeth. I really appreciated the high level of communication and care. I encourage anyone who fears the dentist to visit these guys, they are truly the best!

Absolutely marvelous!!! I hadn't gotten dental work done for many years, required numerous fillings, and was somewhat nervous after watching clips of dental work on youtube prior to my first appointment. These guys are absolute pros - super efficient, professional, and friendly. All of my visits have been surprisingly painless, well priced, and with very minimal time spent waiting. I couldn't be happier!! =D

Great experience - As a new patient I found the staff absolutely delightful from start to finish as well as very knowledgeable and diligent. To top things off I found it very fairly priced. I came in last minute with a painful mouth abscess and was registered, treated and out the door within an hour. The facilities seem very well maintained with bright modern treatment rooms. Highly recommended A+.

I went from being terrified of the dentist (not going for 6 years, with horrible teeth and gums) to not even needing to give myself a pep talk before going in after a few visits to Brunswick family dental. Everyone from the reception team to Dr Chris are so friendly and kind! The work done is so good, I'm back to not hiding my bottom teeth when I smile. Thank you!!!!

Very disappointed with cost of deep clean for bottom teeth only . Was charged $366 . Called later to query cost to get top teeth deep cleaned and was told would be another $366!!! Over $700 to have my whole teeth cleaned!!! Outrageous- the most I have ever paid for same service at other dental clinics is $250 - $300 . I won’t be back , can’t afford those prices !!!

Best dental clinic!! With excellent cutsomer service and lovely staff. I have seen Dr Christopher numerously and on all occasions its been a really pleasant experience. He is really friendly and genuienly cares about his patients. He is also very knowledgeable, which has hepled me make well informed decisions about my oral health. Thank you so much for everything.

Rushed service, and a really rude dentist. Made jokes about British people all having bad teeth, then tried to convince me I needed to pay for tons of treatments that seemed excessive. Ended up going to a different dentist, where they told me most of these treatments weren't necessary and my teeth were healthy. Don't go here.

I went to this practice in the understanding that they were good. I have never been more rushed in a clinic in my life. They brought me in late, and after firing a load of treatment i "had to have" they kicked me out the door without explaining anything. My old dentist in WA would never have been so rude. GIVE THEM A MISS!

I saw Daphne and she was thorough and gentle with what seemed to be a conservative approach to treatment. Pricing was surprisingly reasonable and all the staff were extremely friendly. After some less-than-ideal experiences at other local dentists it was a relief to feel comfortable at Brunswick Family Dental Surgery.

Wonderful caring practice - they made a last-minute appointment for me after a terrible experience with a Geelong dentist, and the service provided here was of a high standard. Dr Seng, Janet and Vicki were so kind and lovely, and made me feel cared for and listened to after a hard day. Couldn’t recommend them more.

Very disappointed in the handling of my fear of needles...1st job was messed up and now the owner doesn't want to fix it unless I pay again or use laser/needles option....not a cheap alternative at all..the star was for the lovely l ady Rose who acted as go between myself and owner

For someone who does not like the dentist AT ALL, I always feel comfortable coming here and seeing Daphne. She explains things thoroughly and easy to understand and always makes you feel relaxed. Everyone is so lovely and friendly and go above and beyond to look after you.

After 30 yrs with the same dentist I was worried when a house move forced me to find a new one, but I need not have worried. I never realised a dental surgery could be so welcoming and friendly until I visited BFDS. I think I've found my dentist for the next 30 yrs...

Radhika is a brilliant dental hygienist There payment plans options are great to if you need it. Daphne (dentist) and her staff exceptional in keeping me calm even when i was totally freaking out over getting my wisdom tooth removed. Thanks guys …

Definitely the best Dentist I have ever been to. Very friendly staff and I saw Anton who removed my extremely loose back tooth that had broken away from the roots. He was fantastic as I was very nervous. Will definitely recommend to everybody.

The best dentistry I've ever been to! Had all four wisdom teeth out here, everyone was very skilled, friendly and helpful. I could not have asked for a better experience. Highly recommended. Thanks again to Dr Azami and the team.

I’ve been going to Brunswick Family Dental for 5 years now, the staff are really friendly, they make you feel really comfortable. I’ve been to many dentists over 50 years, would never go back to anyone else for dental treatment.

We had a great experience with a new Hygienist at Brunswick family dental. He was very communicative, friendly and and did an excellent job. All the staff are really friendly and makes for an all round lovely experience.

I'm so glad I found this place when my daughter was little because as a result she has only ever had positive experiences at the dentist. Thanks for being awesome Brunswick Family Dental! We would never go anywhere else.

I was very impressed with the service by Dr. Camellia and her assistance. They did an amazing job in extracted my tooth very professional and well experience. I highly recommend Brunswick family dentist.

Wonderful service by Dr Tajhe with both boys - made them feel at ease even when performing the least comfortable procedures! Great follow up service by Vicky as well to check in on kids post treatment.

Dr Camellia is a very friendly dentist who is clearly passionate about dental care. I have learnt so much about teeth, and how to look care for them since coming to this clinic. Highly recommend!

I have recently attended this practice. I found my experience positive and pain free. The young Dentist was informative and confident. I will be returning and recommending friends and family.

So professional, helpful and kind. My fave dentist and has been for the last 10 years. I don't live in Melbourne anymore but still come back for my check ups and any work I need done

Fantastic staff helped me overcome my long held dentist phobia. Every one is lovely and extremely helpful and patient. The care I have received has been amazing. Highly recommend!

I had a checkup and a clean today with Dr Lucy. Loved her patient treatment and caution to my sensitive teeth. I’ve also see Dr Chris before who is also great at what he does.

WOW and WOW, i just looked at the photos and the place looks great, the Dentist is extremely stunning to look at too. Will give this place a go when all this Covid is over

So impressed by the amazing job Dr. Chris did on my tooth today! Friendly staff, lovely building with chandeliers and a warm atmosphere. Very happy with the service

Wonderful experience at Brunswick Family Dental. I am super anxious about dentists generally, but I felt so relaxed and looked-after at this clinic. Thank you!

Dr kamilia done worst filing, block the nerve. Didn’t want to have a look without appointment even when patient is crawling with the pain.

High quality dental service delivered with warmth & care. I always feel I’m in highly skilled hands and given helpful advice and options.

This is amazing. Every second of my experience was relaxed and gentle. I would recommend this practice to ALL of my family and friends.

My family have been coming here for nearly 20 years and are very happy with the staff, services and comprehensive care provided.

The team at Brunswick Family Dental are wonderful to deal with, a warm and friendly family clinic that I highly recommended!

Had the best and most relaxed Dental experience ever today with Dr. Chris... from a long-term nervous ninny. Thank you

Friendly professional staff and a great result. I now have a million dollar smile! Thanks so much!

Great place, on time, quick and not over priced! Great service that I always recommend to others!

Friendly staff. Helen was very thorough in her examination. Very pleased..... 5 stars for sure!

Great staff, always friendly and professional. I highly recommend this Dental practice.

Have been going since opened. Very professional caring and always with a smile.

Very nice clinic. Dr Michael Seng is very friendly, thorough, and gentle.

Great advise and friendly staff! Would recommend to my family and friends

Really good dental care, undermined by an hour long wait to be seen.

Great service Staff very friendly and caring Service beyond superb

Lovely staff, very professional. Cannot recommend enough.

Best dental surgery/dentists on East coast of Australia

Very thorough clean and excellent pro-active advice

Best dentist, great service. Highly recommend

Great and caring experience throughout.

Always thorough and caring service.

Very gentle. Great result

10/10