I do not recommend using this pharmacy. In the last year of going there I had multiple horrible experiences with various different team members. They never have the same pharmacists working, making it complicated to solve any prescription issues. If you call in and speak to someone, it’s like the conversation never happened when you actually go in. There were multiple occasions where I’d speak to someone via phone about a prescription refill or something that was ready, then I’d go in and someone else would tell me it’s not, and never did they apologize or take blame. Half the time the pharmacists working were rude or inconsiderate, besides a few, and don’t care to try and help you. The last time I went a blonde haired man was working and refused to let me pay for 2 other items I had, which never happened before, and told me my prescription wasn’t ready after I had spoken with a pharmacist about picking it up a day before. But the worst situation, the one that I should have taken as a giant red flag and just left then, was when I went in to pick up my prescription that I had gotten a text about being ready, and the pharmacist told me someone else had already picked it up. It’s a controlled substance so I was extremely confused as to how they could let that happen. It turned into a 4 day saga with them telling me they watched the security cameras and a ”girl” picked it up, but that was all the info they could provide me saying I’d need to go to the cops to get it handled. I filed a police report, went through many hoops to try and figure out what the hell happened, only for the nice policeman to call me and explain that the prescription was there the entire time sitting under a “basket” they couldn’t see. They tried to say that the pharmacist who filled my prescription was a “fill in pharmacist” from another store and that they didn’t know she put it under a basket because she didn’t leave a note and wasn’t there permanently. This is just another example of them never having consistency, making things unorganized and not communicating with each other. In the end the one nice pharmacist I had gotten to know there paid for my prescription and convinced me to keep coming back because things were “supposed to change” and she was genuine and I believed her. They never did and I finally decided to transfer my prescriptions. While she was very kind and genuine, I did not feel that way about the others and did not feel as I was treated with professionalism.

This review is specifically for the pharmacy — the store itself is great. I'm giving the pharmacy two stars instead of one because they've never done anything as bad as dispensing the wrong prescription, but it's a terrible experience almost every time because of the toxic attitude of most of the staff there. My wife and I are relatively young people who don't get a lot of prescriptions and don't ask a lot of questions. I also used to be a pharmacy tech, so I understand how stressful it can be at times. But at the end of the day, a retail pharmacy is a service job, and this staff doesn't seem to realize it. Inconvenience them in any way like asking a question, and they will do everything short of rolling their eyes in your face. There are a couple of people there whom I've had cordial interactions with, so I don't know if they're constantly rotating staff and creating bitterness. But otherwise, my wife and I have both experienced palpable attitude and flat out rudeness from countless staff for what should be totally routine pharmacy interactions. I've literally had people huff audibly on the phone at me and say things in a manner that would make you think I was THEIR server at a restaurant who just told them their meal would be an hour late coming out. I don't even normally write that many reviews! This pharmacy is just outstandingly bad, and I thought people should know. Probably fine if you get one prescription on a three-month refill cycle with no insurance complications. Otherwise, take your business elsewhere.

This review is not about the store itself. Typically the CVS is very clean while stocked great stuff. I will compliment the woman at the front register she was very helpful very sweet. The two women in the pharmacy have no sense of customer service. I tried to go through the drive-thru to get my covid test, was sent then to go inside. Woman at the front desk direct me back to the pharmacy that's where I have to go through my insurance. Upon getting up to the pharmacy desk with her 5 minutes to close even though I was at the window 10 minutes prior to them closing I overhear the pharmacist saying "we just need to get these people out real quick I'm tired of dealing with people". And the other one told me that she could not take care of my pharmacy request because it would have to take her some time to do it. She had sent me inside to wait in a line for 5 minutes when she could have easily ran my insurance within those 10 minutes. I feel like it was very unprofessional and lacked all customer service etiquette that you would think you'd get at a CVS. I got a whole lot of attitude when I was just asking a simple question, so she got that attitude back.

The people that are in this pharmacy are absolutely rude. Hang the phone up on you, or rude to your face, no customer service. You're already sick and you're not feeling well, and you just inquireing about a prescription. They are just mean and hateful.. I love that they have A CVS close to my house. But their rudeness is not worth it. If you all Absolutely hate dealing with the public, please choose a different profession. I know you have paid a lot of money to be where you're at, but if this is not for you, seek a better life choice to make yourself and feel better. I was courteous to you. Please stop being RUDE to customers. BTW this has happened on different days and times.

I usually get my protein powder, creatine and BCAA supplements here never did me wrong certainly has a pretty good selection of muscle related support here... All though they do sell out fast but that's life ☺️ nothing against them on that …

Now open and no longer under construction, expecting will be a great as the CVS location on East Ohio St. by the Regions Tower. Their pharmacy team is the best and their store is always well stocked. Will review the stars once it opens!

Super clean store, they have a great selection of snacks, very easy in and out with ample parking onsite, I also received my Flu shot here and the whole process took about ten minutes.

Buenísima farmacia cadena para comprar lo que necesites aún comida fuera del.horario habitual de cierre de las tiendas

Best CVS in the city! I switched perscriptions here from 16th and Meridian. Best move I ever made.

The best CVS I've been in. Very clean and well-stocked.

clean and amazing pharmacy staff

They have my medications!!!

Lovely decorated wall