Getting very tired of people not wanting to do their jobs. I’ve been to this location on multiple occasions for work, and I was quickly reminded why I choose to go to the location by my house across the city. There are 3 employees that I regularly deal with Katherine and Inge (two older women), and a younger girl who is relatively new (Nancy). The two older women are past retiring age and make it very clear in their customer service that they are resentful of that fact. Nancy is wonderful and from what I’ve seen is completely capable of doing her job, but the older women treat her as if she’s incompetent to overcompensate for their laziness. On this particular day, I approached Inge at the register when it was my turn in line, and she made it clear that she was unhappy with the volume of items I had. She informed me that when there is a line, they cannot be doing separate transactions (mind you, I was the only one in line at this point). I told her that I am happy to get back in line should people come, but I need to do separate transactions. Apparently that answer didn’t satisfy her displeasure for me simply being a customer at her job, because she continues to tell me that they can’t do it and there must be a way around it. I tell her that there is no way around it, and that I have been doing this for years. She tells me that they only allow separate transactions for law offices, and some other kind of business. I tell her that I am indeed a law office, which is why there is no way around it. She tells me once again that there must be. I tell her that it is a Court requirement and she passes me off to another employee (Nancy) and is sure to tell her just how much stuff I have and how inconvenient it is. Nancy proceeds to scan my items without issues, while Inge continues to complain to the other employee (Katherine) about the volume of items that I have. I work for a small law office, which means that I regularly need to mail out multiple legal documents at a time, but on separate transactions. Every time I approach the counter, I apologize for the volume of items that I have, and make it clear that I am happy to stand in line as many times as it takes to get through my items. Is this something that I need to do? No. But I am a considerate person, which makes things extra frustrating when I’m made to feel like the scum of the earth for simply asking that the employees do their jobs.

If I can rate a negative star I would. The lady behind the counter has absolutely no customer service skills and has very little knowledge about the canada post app. I was trying to mail out a parcel to the states, I even completed the customs form in the mobile app to save time. She kept insisting that I needed to fill out 2 other forms for the customs (kinda beats the purpose of the customs app). I mentioned to her that the downtown canada post location didn’t ask me to fill out any forms once I’ve completed the form through the app all they did was scan the code and the process was done very quickly. She still won’t accept it and she has no idea how that process works. I got fed up and left. I went to the southcentre location and they were able to complete my request in two minutes without filling out a physical form! Canada Post Woodbine location highly not recommended if you don’t want your time wasted.

This happened on November 27th at 9:45 AM. Went in to return a package which was 60 inches long, and the lady with glasses immediately refused to accept the package saying that the maximum length they accept is one meter. She LIED! After I returned home and checked their website, it says they accept up to 2 meters as max. Took it to another post office and they accepted the packed on the spot.

The women behind the counter are really rude each time I come here, it's actually shocking how unpleasant two people can be on a regular basis. One time I placed my return package on the counter and before I could say anything, the woman looks at me just goes "what? what do you want?" .... well I want a new car but given that I'm at a post office I probably want you to scan my package idk

This is my first time I get treated like that in this post office this afternoon. The lady is rude and disrespectful. For supervision need to teach this lady to respect people. I didn't see her name. Just annoying to meet rude people and you didn't do nothing wrong

I have been there many times with either international parcels or mail box problems and I have had nothing but top notch service and the people even act like they really care. Nothing but positives for this location. Go in with a smile, come out with a smile.

I've always been treated professionally here. To the lady who was referred to Evergreen's post office, it's because only some offices are authorized to process student loans. Blaming the post office for something they don't control is unfair.

This post office has to be the slowest I’ve ever been to, the French lady that works there needs to retire already cause she seems like she hates her life, not my fault you guys are lazy and can’t process items on a timely matter

Extremely rude and argumentative woman behind the counter. Outright refused to sell me a flat rate envelope that she sold me several weeks prior. Horrible customer service.

The mailman never comes on time I’m waiting for my package and it still hasn’t came and it’s 1 o’clock right now

They refused to mail out my Student Aid Agreement and told me to go to Evergreen Postal Outlet.

They have always been professional even when dealing with some very annoying customers

Item was delivered on the estimated delivery date.

Always with a smile and have a great day

Good busy this time year so go early.

Always great service.