Sydney Steib is the best! After trying for several weeks to open an account online with no luck, I decided to walk into the branch with little hope. Through many hurtles, Ms.Steib was finally able to open an account for me. I would not be a Capital One customer if it wasn't for Ms.Steib's hard work and skill. Thank you Capital One!

Capital one is a rip off! You guys are trash period. They charged me 81$ interest on a 2100$ balance. If the apr is 25%, according to my calculations the interest should be roughly 45$. 2100 x .25 = 525 /12 = $43.75 am I calculating this wrong? I'll be cutting up your card sooner than later.

If I could leave zero stars I would. I went in to make a transaction to my mother's account. I was not greeted when I arrived and teller had a horrible attitude and was very rude to me. Teller name on tag was Robin. Will definitely not be returning to this branch.

I have been a Capital One customer for 12yrs. I have never had such incredible service as I have with the Blalock branch but more importantly the banker that assisted me, Jeann Pierre Flores. He is absolutely amazing and I recommend anyone

I have been a Capitol One customer for close to 7 years now. I really enjoy their service both online and offline. As some people have mentioned they do prefer online interactions more than in person interactions. That being said, if you

Don’t bother to show up at 9am in the morning they were not open on 5/8/2021. Called and called till some one picked up around 9:15am . The lady said they were short handed that some one didn’t show up that they needed 3 people to open .

This bank is absolutely amazing! Rida handled a situation for me that I thought was GOING TO BE IMPOSSIBLE, and while he was helping me with the issue, Jasmine held down the fort and saw so many customers in a short amount of time. I had

Nicole provided us an outstanding service. She explained everything and helped us to apply for a credit card. She went above and beyond guiding us on how to set up international wire transfer. She did not rush even we staid 5 min pasted

Capital One has been slowly migrating toward an online banking only model. They’ve closed many branches or converted some branches into cashless branches that only have ATMs and personal bankers to open accounts but no counters/no cash

Went in to deposit payroll check and pay on credit card, I waited about 10 minutes because only one teller was doing their job, the other tellers were in the back talking. When I was helped teller was ok, I could not wait to get out of

This was the best banking experience I’ve ever had. I have been with Capital One for about a decade and had to take care of business today. Rida Bek took care of me and he was SO THOROUGH with following through with me, answered all my

I have banked with Chase and Capital One for a long time. Capital One changed their hours to close at 5 while back. When I want to try to deposit checks after work, I have to drive like a bat out of —-to try to make it to one of their

I've visited this location a few times. The service has continuously declined over the last couple of months. I was not greeted on my visit like I used to be. Everyone stares around like I'm troubling them. The teller that assisted me

I have used credit unions my whole life and now I know why. The first bank I used was capital one. I sold my dog for $10,000 and the purchaser gave a fraudulent check. I didn’t know that. How would I? Instead of helping me report the

I always come see Khrystal the beautiful banker. She helps me every time and is always efficient and kind. Always greets me with a smile and the tellers are very friendly. This is my favorite capital one branch!

Great friendly service. Tellers are always friendly. Bankers are well trained and helpful. Branch manager is willing to help anytime a banker does not have authority to help. I love this branch!

Always friendly staff and everytime I have been there plenty of tellers and the line moves fast and normally line is not very long but moves quickly. Definitely enjoy banking there.

Yesterday in this branch was really dissapointed trying to get 500 dollars in 5 dollars bills. The teller told me that I have to call one day before to get this amount in that

I’ve been a Capital one Customer for 20 years. I’ll be switching ASAP. They’ve closed almost all branches and wouldn’t even let me deposit my tax refund check in person.

Great location in Spring Branch area! Place is kept clean with Friendly staff. Their service is fast and efficient! Keep up the great work Capital One in Blalock!

Be careful when leaving this location. Scumbags watch folks here and will follow you if they think you left with any cash. They got $100 from me today.

Thank you for the awesome customer service. Keep up the great work!! I would like to give credit to where credit is due.. Thank you Mr. Derrick and

This bank is fast and clean. Friendly employees, always greet you well and take care of business fast. They'll have you in and out fast.

Today I went to capital one at blalock branch. The teller Cindy was very helpful, polite and she provided excellent customer service.

Too much crowded ,they have only one teller to serve all people, no cash enough when u want to withdraw even a reasonable amount.

Came here total 3 times. only 1 person working and there are 10 people waiting. Not happy with slow customer service

I have to stop in real quick to get some cash because I lost my debit card. Nevertheless it was quick and easy fast

I had a chance to go into a Capital One on Blalock in spring Branch today. I was going in for a loan however,

Branch manager Nora does not know what she is doing with 0 customer service. Worst banking experience ever!

They take over a week to process credit card payment!! I will be canceling my card with capital one.

Capital one needs to bring back more banks because this one right here their ATM IS ALWAYS BROKEN!

They definitely need to hire more staff. Having one teller on a Friday afternoon isn’t realistic.

Rahi was rude and incompetent, the company should really raise the standard for who they employ.

Great neighborly service and friendly greetings? Secure parking lot. Seating inside.

Red headed teller was unprofessional and rude. I do not recommend this bank.

Compared to shitshow on voss. I have never had a bad experience here.

Capital one bank allow me to charge my phone thank you...again.

It has been 3 months and the 2nd atm never works

Convenient location with good services.

Quick and professional