I really don't understand why capitec never update their website. On the website you have indicated that the bank opens at 8am however we've been told to wait for 9am at Jabulani mall......this is being inconsiderate especially knowing that

I was just assisted by a gentlemen called Sphamandla. I am working in the customer service environment but never have I come across such passion and enthusiasm. He was too brilliant for me to even question anything. Now I have more reason

I went there to open an account they were sending me from pilar to post ..but how ever a consultant by the name of Zama Hadebe assisted me kindly , she has a good customer service she manage to calm me down and assisted , thank you lady I

What a beautiful service I received from Dineo. I even forgot that it's cold outside because of her beautiful service and smile. I am very happy with everything.

The guy standing by the ATM is very rude and I don't understand why his there if assisting us it's a problem to him. He must learn to listen to customers.

Bad customer service ever. Am using STD Bank I will never switch to Capitec. Their consultants are rude, I want to escalate this or it will never stop.

Poor service they make you wait outside for an hour before they can even assist you, they are very inconsiderate of other people!!!

Thank You Dineo For The Super Active Service , She's Been Helping Me With The Capitec App Thanks Alot …

Who decided that the que must go through the toilet passage? It stinks here do something

Ridiculous... the lines on this bank is absolutely ridiculous. Every single day

It simply is the best bank in the whole of SA...the staff is super friendly

The consultants are mean and they don't answer you in an appropriate manner

Yho the Capitec system today its poor, …

Excellent service keep it up …

Poor customer service on both branches.

Very efficient, good service and quick

It simple banking

Always crowded

Clean