Capsule NYC

151 reviews

383 W 125th St, New York, NY 10027

capsule.nyc

+16469186720

About

Capsule NYC is a Men's clothing store located at 383 W 125th St, New York, NY 10027. It has received 151 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday11AM-7:30PM
Tuesday11AM-7:30PM
Wednesday11AM-7:30PM
Thursday11AM-7:30PM
Friday11AM-7:30PM
Saturday11AM-7:30PM
Sunday11AM-7:30PM

F.A.Q

Frequently Asked Questions

  • The address of Capsule NYC: 383 W 125th St, New York, NY 10027

  • Capsule NYC has 4.1 stars from 151 reviews

  • Men's clothing store

  • "I ordered a bossi tee"

    "ordered 3 items online, 1 was refunded due to no stock"

    "I don’t write reviews usually but I bought a coat from here online it arrived 1 day later perfect condition and very affordable 100% authentic would buy from here again the reason why I don’t give 5 stars is because there customer service for online is terrible then don’t answer email you need to call them"

    "I ORDERED A HAT FROM CAPSULE 4 DAYS AGO AND TODAY THEY CANCELED MY ORDER"

    "Horrible customer service! I ordered and never received merchandise"

Reviews

  • Taylor Friedman

I ordered a bossi tee. Placed order on a Sunday and was delivered on Wednesday. Very quick, free shipping. This place has a great selection of high end streetwear brands, a lot i haven’t even heard of, like bossi. But I’m in love with the brand now. I would love to check out the store in person if I ever got up to nyc.

  • queensnyusaworld

ordered 3 items online, 1 was refunded due to no stock. store shipped 1 item but marked as 2 items being shipped. sent numerous emails and was put on hold everytime by I called in. won't be shopping here again. had to file a dispute with credit card company to get my money back, won't be shopping here again.

  • D E

I don’t write reviews usually but I bought a coat from here online it arrived 1 day later perfect condition and very affordable 100% authentic would buy from here again the reason why I don’t give 5 stars is because there customer service for online is terrible then don’t answer email you need to call them

  • JT MULA

I ORDERED A HAT FROM CAPSULE 4 DAYS AGO AND TODAY THEY CANCELED MY ORDER. IVE BEEN TRYING TO CONTACT THEM AND I HAVE YET TO GET A RESPONSE. I WANT MY REFUND‼️ THIS SHOULDN'T BE A PROBLEM. I DONT WANT IT TO BE TRUST ME THERE STORE IS IN MY NEIGHBORHOOD‼️ SO COME ON YAH DO BETTER

  • Montrez Adams-Floyd

Horrible customer service! I ordered and never received merchandise. I called to tell them to file claim he said he didn’t know what to do and said it was ups fault and they protect but route does. I’ll never recommend ordering from this company ever!

  • Jennyfett Orellana

These guys completely ripped me off today, sold me items that they supposedly discounted but I found the items on the actual brands website and found out they were cheaper than what capsule is listing them at. Before writing this review I

  • Patricia Branch

Capsule NYC is a Harlem-based menswear boutique that caters to both the streetwear and luxury good consumer within upper manhattan. Brands that were previously unavailable above 86th street, such as Phillip Plein, Kenzo, and Buscemi are

  • Dolly Camacho

I placed an order on a Friday, the shipping stated next day. On the 4th day I emailed inquiring about my order; 2 hours later I received an email stating I was refunded with no explanation or apology. Unprofessional, very dissatisfied!

  • Pedro 808

Bad African Any Business……..I have called the store approximately 7:15pm to find out if they had any ksubi jeans in stocked give notice that I would be arriving exactly at 7:20pm and the closing time is 7:30pm but the employee was

  • Jr Jr

Worst customer service ever they charged my credit card with out making a purchase when I call because I need help understanding the situation they said it's not there problem and starring tell me to come fight him

  • Paul Rosen

the BEST! i will never go to another pharmacy again! they contact me when my prescription is ready to schedule delivery, contact my doctor when refills are needed, and also promptly deliver my medicine. so easy!

  • PAY-O MATTEO

Best clothing store on 125th st only store I'll shop at on 125th. Stakks always gets me right with the best garmets & Boss always holding the door down so the money makers & shakers can spend in peace .. …

  • LAB

Always in here picking up new rockstar jeans or latest fashion pieces always good pricing especially for designer pieces. Great customer service they treat u like a rich man even if you not spending money lol

  • Lois Sawyer

Great place for my son. He likes places like this. I got him things from here for Christmas. He looks sharp going to school. Turn some heads when he past the ladies. I will shop here again. Thanks. Stop by

  • Milan

The service was very friendly as we walked around looking checking out the street and luxury curated fashion. Highly recommend if you're looking for that chic individual style and willing to spend money

  • BullsTunechi

I ordered an article on their website and I still have not received it (2 months later)! They do not even respond to e-mails. So it is impossible to know where my order is or even ask for a refund.

  • Storm Shawn Moore

Gd place went there a few times customer service is kool n they sell high end urban wear kopped sum purple jeans they dont try to push u to buy thats a gd thing will definitely shop there more

  • pat khodabandeh

GOOD EXPERIENCE! BEAUTIFUL AND LIMITED HATS! Thats what I love about them... specifically the Bison hat I got on Saturdays Drop... make a shout out to me on Instagram... patshars408

  • Jessica Gonzalez

Horrible, they have a script over a week and in the day of delivery and I need my medicine they decide the verify it, meanwhile I’ve had it filled precious months by the same dr.

  • Ato Ribeiro

Great Store! This was my first time here but it will not be the last, for sure. The staff were all extremely friendly and super helpful. Thank you for this Gem in Harlem!

  • Bxnned Txmmy

This is a bumbass store they made me wait outside in the freezing cold for 2 hours to meet Dave east only to find out that I had to purchase a $40 shirt just to meet him

  • Ethel McCrre

Stop Playing Capsule The Best Of The Best I Love Them Harlem Store Bronx Store That Part Big Shout Out To My Favorite Store Stop Playing Love Is love ❤ …

  • C Jones

If you are looking 4 a place that respects the INDIVIDUAL customer and not just the fact that you are in one of the best stores in Harlem. This is your spot!

  • G CaL

Awesome place! The gentlemen working here are very helpful and know their stuff! Awesome products! Definitely coming back.

  • Amp Da Champ

Everything you need is here. Bring your wallet because prices are high. You get authentic clothing at market price.

  • Wadell Thompson

HORRIBLE PLACE HORRIBLE CUSTOMER SERVICE NOT A PLACE TO SHOP STORE SHOULD BE CLOSED ✔ …

  • Sari Bashir

Be careful ordering online, their return process isn’t efficient. If you call it’s a much smoother process.

  • Alexander Gorski

This is super comfy! It is warm, fits well also over broad shoulders, and breathes somewhat.

  • Tech Gen

Terrible people and terrible customer service. Products are low quality and overpriced.

  • Montiya Jenkins

I hope when I go back I receive the same friendly service and a drop in price!!!!!

  • Racquel Forrester

Best brand name clothing store in Harlem. Great prices ..highly recommended

  • David Moore

I like it!! but I wish I had gotten a Powerpuff girls backpack!!

  • Unique Jones (Uniquesin)

Exclusive & superb clothing. Staff is very helpful & courteous.

  • Reynolds Jones

They got nice men's items it depends on what you looking for

  • Jaleel Muhammad

A great place for up to date urban apparel in Harlem!!

  • owney madden

You can definitely come here to get fly... good prices

  • James Bernardo

Formerly a furniture establishment run by Ray Carney!

  • Lucita Isaac

Great clothes,reasonable prices,you will be pleased.

  • ivan ojeda

Shipping was so fast! Looking forward for next time

  • C V

my bank account had fraud charges from this store

  • david deans

For Quality urban garments, it's the place to go.

  • Lakarra Broussard

Love this store very nice we need one in Texas!

  • Val Ortiz-harris

Great lastest fashions and super nice staff.

  • Diamond Coles

Nice clothing but overpriced in my opinion.

  • Phoenix Jobity

Great place to shop, John is very helpful.

  • Queen Lucy Woody

Great clothing place,excellent hospitality

  • Dsgotit , Dsgotit

Good collection of up to date styles.

  • Austin Sloan

Great customer service and atmosphere

  • Kristin Roa

The team was A+ - 10/10 recommende

  • Big Poppa

They have alot of good clothes

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