Carbon Auto Group

71 reviews

4119 Allen St, Houston, TX 77007

www.carbonautogroup.com

+18009961960

About

Carbon Auto Group is a Car rental agency located at 4119 Allen St, Houston, TX 77007. It has received 71 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday9AM-6PM
TuesdayClosed
Wednesday9AM-6PM
Thursday9AM-6PM
Friday9AM-6PM
Saturday9AM-6PM
Sunday9AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Carbon Auto Group: 4119 Allen St, Houston, TX 77007

  • Carbon Auto Group has 4.7 stars from 71 reviews

  • Car rental agency

  • "Do not come here ! I bought a car around December from Cody, he told me nothing was wrong with the car when I went to go see it"

    "Carbon Auto Group is the highest pinnacle of luxury and exotic car rental ! They have everything and will cater to anything you need in your experience from luxury brands to the sporty exotic brand "

    "This place is a joke"

    "One of the most professional, courteous and talented car rental agency that I have ever been to in the US"

    "I recently rented out my favorite car ,a Mclaren from Carbon Auto Group for a MTV Major Music Video"

Reviews

  • Fernando Velasco

Do not come here ! I bought a car around December from Cody, he told me nothing was wrong with the car when I went to go see it. Drove fine for the first day, I bought the car from him and also paid to get my title and plates. The car broke down 3 days later engine light came on, the whole car started acting up. Told Cody about the problem and all he would say “there’s nothing wrong with the car, should last you 2 years in that condition”. I took it to variety of mechanics and they all told me who sold you this car. Then he told me to take it to his mechanic and they will fix it for me, Cody told me that he will talk to them to make sure they will fix it. Fast forward 5 months and still haven’t been able to drive the car I bought from this place and Cody, and the car is still stuck in the mechanic. I haven’t even got my plates and title in 5 MONTHS, and i paid extra for them to do it! The worst thing is you call him and he never picks up. Cody and this place is horrible, they do not care about how they affect others peoples live, there in it for themselves. Don’t put your trust in this company. Very unprofessional !

  • Titus Wu

Carbon Auto Group is the highest pinnacle of luxury and exotic car rental ! They have everything and will cater to anything you need in your experience from luxury brands to the sporty exotic brand . Not only are the cars new they are also well kept and well maintained for you to have a reliable and fun experience . They are also fast and courteous when you communicate to ensure you that you are well taken cared of ! Their service is on the level of a 7 star hotel! Any crazy idea you have they can cater to it . Everyone needs to give Carbon Auto Group a try !!!! Enough said

  • Jessica Avendano

This place is a joke. The owner sold my son a car that motor didn’t work. 3 days later the car broke down and he son it was sold as is. He asked my son. To take it to his mechanic and 5 months later the car hasn’t been fix. He never send my son the plates or registration. He won’t pick up the phone now. Don’t waste your money here this people are just taking advantage. We are going to file against them. Don’t waste your time Or money here. Scam!!!!!!!

  • RB Alam

One of the most professional, courteous and talented car rental agency that I have ever been to in the US. I travel all over the country and this staff is unmatched with the experience that they provide. They were able to give me information about the city and also speak to me on a relatable basis about the rental car and options for coverage. I literally love the weekend staff and will only use this location when I'm in the Houston, Texas!

  • Michael Artis

I recently rented out my favorite car ,a Mclaren from Carbon Auto Group for a MTV Major Music Video.The Car and service was impeccable ! The delivery was promptly executed helping contribute to a successful music video production ! We followed all rules asked of Chris and we had a great experience. Can’t wait to do business again with Houston’s Very Own Elite Car Boutique. Carbon Auto Group #1 @michael_artis

  • Erica Gilbert

What a wonderful experience! Titus was great and the car was awesome! We rented a Ferrari 488 Spider for a parade we were in and had it for 24 hours. The only thing I would say is that it is difficult to contact someone by phone (the 800 number on their website) but they were super fast at either emailing or responding back to your voicemail. Will rent again.....

  • Jay Hicks

Carbon Auto Group, hands down, has the best luxury fleet in Houston. Their cars are clean, well maintained and they offer a wide variety of High Performance Vehicles. They were courteous, professional and sought to provide the right car for the occasion ( I chose the NSX). I would definitely recommend using them if you're looking for a luxury sport rental.

  • Prestina

Great service! Chris was amazing in helping us secure last minute transportation for my daughters prom and you would never know because he delivered as if we’d planned for months! Our driver Joe was so professional and the perfect driver. He accommodated our itinerary with ease! Thank you and I will definitely use Carbon Auto Group again!

  • faysal alam

The beginning and end of the experience was great. I think, this is the best serive in Houston, Texas. We were picked up from our hotel and quickly brought to Enterprise by a friendly driver as scheduled. Once the car was "ready", getting the car and driving away was quick and easy. Thanks Jon and Arlen for good support.

  • CIZZLE COLLECTION

The rental experience was a breeze, the staff was very professional. I was surprised they had a Ferrari 812 SuperFast because they are extremely rare, not many people have them so I had to spend the extra cash to rent this amazing machine. Definitely the number 1 exotic car rental company in the Houston area.

  • Sandra Johnson

The staff is very friendly and professional they even call me a day later to make sure I am happy with my car. Despite that I have compact car booking I got up grade to upper level car without asking for it. Great and hospitable staff all the way around. I highly recommend Carbon Auto Group car agency.

  • Salim Reza

I have always had a great experience with this Rent-A-Car agency. The only thing that I wish they would change is how far they will come to pick you up especially when they use that as their motto. Overall experience was great, nice and courteous. Thanks Arlen and Carbon Auto Group for good support.

  • Md.Ziaur Rahman

I love this carbon auto group rent a car agency. The manager and staff are completely accommodating to my needs. The cars are well maintained and always clean. Wait time is kept to a minimum. They always follow up to make sure I am satisfied. I feel proud to recommend this for others.

  • Md. Moyez Uddin

Best car rental service! Would recommend to anyone visiting Houston,Texas! We had a great experience using this company, Tony was incredibly kind and went above and beyond to help us out. Great customer service, reasonable prices and overall a great experience with Carbon Auto Group

  • Mark Barnes

Amazing vehicles with various options! Couldn't have found a better source to look into when determining to rent a performance vehicle for the weekend. The customer service and knowledge backing this company is truly exceptional. Thanks for the experience...Highly recommend.

  • Dalvin Glover

Carbon Auto group always delivers point blank. Chris is a personable owner...he has the best exotic luxury line in Houston. If you want a custom exotic car experience with spectacular customer service visit Carbon Auto Group... Its definitely Luxury re-defined.

  • Turab Hussain

Highest quality super cars in Houston! I've seen this company grow and grow to what it is today and it is very admirable seeing what they have become! To anyone that needs to buy or rent a supercar for your special event, Carbon Auto should be your choice!

  • Ada Onyenezi

I had the priviledge of using Carbon Auto Group for my wedding. They are extremely professional and assured that I had a smooth experience on my wedding day. There vehicles are pristine! And there service is excellent! I would use them 100 times over.

  • Michelle Prentice

I had an excellent experience with Carbon Auto Group. Titus was fantastic to work with, very helpful and responsive. The rental process was smooth, and the car was clean and in perfect condition. I would definitely rent from them again. Thanks Titus!

  • eddy isas

Chris at Carbon Auto group has been great! I have rented several vehicles in the past and he has always been prompt and very professional in accommodating my request. I will continue to use Carbon auto group for all my Luxury/Sport car rentals.

  • Nasim Reza

Everyone here was professional and helpful. They had availability and they helped me with all of my concerns before dropping the car off. Special thanks to Jony and Jordan for very good support. I would highly recommend them.

  • Jaime Garcia

Very knowledgeable and professional staff. My experiences with Chris York is always outstanding. When I schedule an appointment he's there on time. I am always impressed with his hospitality, kindness, and professionalism.

  • Gray Morton

Had a great time renting a McLaren from Carbon Auto Group! Chris and his team are the best in terms of selection and top notch service. I highly recommend this company if you are interested in renting top of line exotics!

  • Geoffrey Turnbull

Rented out a Maserati for my wedding in 2016. Car and service was excellent! And the rental process and payment was great too! All the chia cars are well kept and delivered to the renter in pristine condition.

  • Daniel Vallejo

I used Carbon Auto Group while in Texas for business. They are a fantasic company with great customer service. I highly recommend them and will use them in any state they are in operation.

  • Karina K

My new favorite one stop boutique dealership. Couldn’t get financing at other places but these guys got me approved in no time. Thank you, thank you, thank you! I love my new BMW

  • Wladi Bravo

Chris is incredibly accommodating and very reasonable. Had an awesome time with the rental, very professional, prompt and ccommunicative. Will DEFINITELY do this again.

  • Jordan Shivers

Fantastic service! These guys are A1. Great experience taking my girl out on a special date. The Lamborghini experience was amazing! Thanks Chris and your team at CAG!

  • Uno Porsha

Best car rental company in Houston TX. Very good supporting stuff. Special thanks to Jon, Arlen. I am really satisfied to Carbon Auto Group. I recommend this everyone.

  • Dandra Smith

Car was clean like a brand new showroom vehicle lol booking, pick/drop off, pricing, communication, etc was perfect one of the best companies in Texas for sure

  • Faruk Hossain

The professionalism and customer service at the carbon auto group in Houston, Texas has been simply outstanding. I always remember their helpful mind. Thanks.

  • Randall Rafoth

CAG has been the consummate professional exotic rental source in Houston par excellance. Always growing and catering towards all of us quirky car enthusiasts!

  • David wiley

Saw a car on car guru for a car cag offered I have called 4 times and emailed 3 times and never receive a call back or an email. Poor customer service!

  • Keshab Kumar Haldar

Carbon Auto Group is one of the best rent a car agency in Houston, Texas. They are really helpful and reliable. Thanks Jon for good support.

  • Richard Garza

Loved the friendly customer service. They treat you like royalty. I highly recommend this place and will definitely be using them again.

  • Zunaid Rahman

This is one of the reliable Car rental agency in Houston, Texas. The entire process was fast and simple. I will definitely rent again.

  • d. gutierrez

Incredible location! Cars are primo! Elite treatment, above and beyond customer service! Proud to have represent the city of Houston.

  • JNS Security Systems LLC ___

Awesome lineup of exotic cars and supercars, friendly and professional staff. Cars are always clean and ready to go for spin..

  • Sean Don

Very friendly and helpful staff that makes sure the process is always quick and easy.....simply the best in the business!

  • amran ali

Best rent a car service agency in Houston,TX. I highly recommend this. Thanks the entire staff of carbon auto group.

  • A.K.M. Firoz

Yeah, Carbon Auto Group rent a car agency is the best service in Houston, Texas. I am really enjoy their services.

  • uno gomostapur

One of the best rent a car service provider. Thanks to all staff of Carbon Auto Group for good support.

  • Rachel Mark

Cody is an excellent salesman everthing was easy, fast and professional and the price is unbeatable!

  • Jon O

Always the best service, always the best cars, always the best price. What more can I say? 5 stars!

  • Nikhil Chandra

Best Car rental agency in Huston. Thanks to Tony for your cordial cooperation and great support.

  • John Carter

Chris was great to work with, the Huracan was fantastic and my grandson had a wonderful time.

  • Marcus

Amazing fleet of cars and best service in Houston! Also delivers right to your home! …

  • Tatyana Larionova

Great experience and easy process ! Got the car I always wanted ! Doing business again!!!

  • Phil Brown

Excellent selection of upscale vehicles, professional, and a pleasure to do business with

  • Afroz Hossan Maruf

Carbon Auto Group is the best Car rental agency in Houston, Texas. I like this very much.

  • Nasir Uddin

Good staff, excellent support. I really enjoy their service. Thanks Carbon Auto Group.

  • Marylou Perez

Having too many issues. The car has been finalized they just wont give me car now.

  • Md. Monsur Rahman

Very good service and cordial staff. Thanks Jon and Arvin for good support.

  • 999 999999

Great service great car great deal thank you easy and smooth transition

  • edith acosta

Great experience, Thank you cody, an extremely great sales man!

  • Nurul Amin

This is the best company for Exotic Car Rentals.

  • Bōdie “Bodie” Clothing

Chris was very helpful and was a great host!

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