Carlyle Hotel is a Pub located at 232 Main Rd, Derwent Park TAS 7009, Australia. It has received 889 reviews with an average rating of 3.9 stars.
Monday | 8AM-1AM |
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Tuesday | 8AM-1AM |
Wednesday | 8AM-1AM |
Thursday | 8AM-1AM |
Friday | 8AM-10PM |
Saturday | 8AM-1AM |
Sunday | 8AM-1AM |
The address of Carlyle Hotel: 232 Main Rd, Derwent Park TAS 7009, Australia
Carlyle Hotel has 3.9 stars from 889 reviews
Pub
"Place was lovely"
"A couple of the family's meals were alright, but the $32 200 gram steak we ordered as "medium" was brought to us as "burnt""
"Found the food luke warm and my husbands order was wrong"
"Absolutely amazing pub"
"Tonight we went to the bistro here to attend an 18th birthday party"
Place was lovely... but had dramas with the food... went to the counter to order my meal... ordered salmon which had salad and chips as the choice I wanted but asked if I could have sweet potato chips instead of normal chips... she said she would check with the kitchen... she came back and told me they would not swap them over... I asked if they had a side of sweet potato chips and she said yes so I ordered it... I paid $30 for the fish and $10 for a huge bowl of sweet potato chips with sour cream and sweet chilli sauce... what is wrong with these kitchens... I thought they were their to supply customer service... its not as if they didn't have what I wanted... I have a condition that doesn't allow me to eat normal potatoes but they are just not interested... maybe the chef is the one from the Roaring Frill that refused me the same thing there. 5 star rating for everything else but Zero stars for the kitchen.
A couple of the family's meals were alright, but the $32 200 gram steak we ordered as "medium" was brought to us as "burnt". All you could taste when eating it was bitter charcoal. For a family night out, costing $147... the quality really wasn't there for the price tag. There was also no compensation offered for the poorly cooked steak. This was a disappointing experience. Edit: Regarding the response from the owner below. Soon after receiving that response I emailed Andrew, outlining my disappointments with their food and service. It's now been months and he hasn't bothered to respond. It seems that his response was only an attempt to raise their appearance publicly, not to actually resolve anything. I've downgraded my review from 2-star to 1-star.
Found the food luke warm and my husbands order was wrong. He asked for catch of the day. They said he ordered fish of the day. The difference in price was about $15. So he ended up taking the meal they gave him but he had paid for the most expensive meal. When he was after the cheaper one. But I must say most of the staff were extremely helpful and friendly. Except the one serving us our meal. They blamed my husband for ordering the wrong thing when they didn't listen properly and took the order incorrectly. So will we go back there. No unfortunately not. The place was looked very nice but the food wasn't the best. We had a large group with us and have heard similar reports.
Absolutely amazing pub. Fantastic meals, jaz would have to be the best bar maid by far! Always brings a smile and a positive attitude. Makes you feel welcome and always enjoys a laugh. So if your just after a cold one or a nice hot meal come to the Carlyle hotel
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Walkability
Bus depot is right next door. Taxi's come fast and uber even faster. Close to fantastic family fun, bowling, movies and so much more! Come to the Carlyle and take a break from the mundane day to day life
Hotel highlights
Great value
Tonight we went to the bistro here to attend an 18th birthday party.The meals took along time to come out and when they did there were issues with them , took a stubby of beer when one of the patrons went to the toilet that was half full,when asked to supply plates with the birthday cake we were told to use serviettes, when asked for a spatula to assist with serving the cake we were told they didn't have one to which I replied what do you flip your eggs with.They came out with a large soup spoon . very pathetic service won't be going back.staff there were two young girls that obviously needed customer service training
We visited the Carlyle Hotel for a lunchtime meal. We were a group of 8 and got a table without a reservation with no trouble. We tried the new me&u ordering system direct from our table. It was easy to use but I still managed to make a few mistakes but the staff were very happy to amend them for us. The meals were tasty and well sized. The delivery was a bit staggered and the kids icecream was forgotten when other desserts were delivered but we got them after a reminder. Overall, it was a lovely lunch. Great atmosphere and setting for a lunchtime catchup. Tidy and well presented and well priced meals. Will go again.
Stephen from the sports bar is very welcoming, kind and helpful. Every time we have come here for an event he has been amazing. Thank you so much Stephen. Stacey :)
Trip type
Vacation
Rooms: 5
Service: 5
Location: 5
Rooms
N/A
Nearby activities
Great
Safety
Great
Walkability
Great
Food & drinks
Excellent
Noteworthy details
Once again, great service given by Stephen.
Hotel highlights
Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value, High-tech
My recent visit was not as I had hoped it to be. Whilst we were on a bigger table and it was a busy night is really no excuse. We waited a long time to order and a long time for our meals. When the food did come out it was cold and not pleasant at all. At least two of the meals were inedible as they had a strange taste. My steak was charred to practically burnt in places and very inconsistently cooked. When this was told to the staff, the reply was "oh we were busy", not good enough really. Will be a while before go back again.
This used to be our weekly local go to for a good cheap meal. The staff were always friendly and the food was always great. THIS IS NOT THE CASE ANYMORE!!! The staff member I encountered on my last visit was rude and abrupt. The quality of the food had gone down. But over all the food was still ok, it was the way this woman (whom seem to be in a manager position or something similar) spoke to my sister and my self was just not okay. This spoiled my family’s entire dining experience. We won’t be back anytime soon.
Specifically booked a small dinner table near the playground window to keep an eye out for my daughter (who's quite slippery). Was greeted by Andrew who insisted there was nowhere available except the table furthest away from the requested area, "it's that or nothing" he said. As a result I almost lost my girl out the front door due to poor vision. There were 3 empty tables in the desired area the whole time. My daughter's safety is not worth one man's rude ego. The wait staff were wonderful. Food was ok.
This place has been a family go to for many years, they always provide a good service and have friendly staff. Although lately the food has gone down hill, we are all struggling with COVID but definitely meals have gone from an A, to F the last meals we had there were appeared and tasted like an out of the fridge microwave meal. Was left very disappointed, especially for the prices of those said meals. It's a shame we were let down with this as we won't be back for a little while.
I was disappointed in the service and the meals. First of all why bother having table numbers when the staff come out with meals yelling out who ordered the seafood basket.?? I was seated with one other person on a table for two. We both ordered at the same time. My order came out last. 35 minutes after the persons I was with. It was dry and un edible. I have never been there before and I can say with certainty I’ll never go there again.
Service: 1
Location: 3
What can I say except just love love this place! Recently organised a dinner for a certain amount of people and, had unexpected guests show up! The staff were just champions and bought more chairs over for the additional people! Nothing was too much trouble and staff accommodated us very well! Even though they were extremely busy. Food was great but really the staff were the hero's. Keep up the great vibe and customer's will always return.
Went for lunch. Service was very slow with meals coming out at different times. Kids cheeseburger patties was like charcoal. Chicken parmy was quite bad, how hard is it to make a decent chicken parmigiana! Seriously. Salad was 90% lettuce with a couple of pieces of carrot and cucumber. Tartare sauce and tomato sauce came in takeaway style squeeze sachets. Chips were actually quite good. But that was it.
All but one member of staff were great the older guy in the main bar was rude didn’t want to serve my friend and I told us if we wanted drinks to go next door and started serving others at the bar, when he did serve my friend he dropped her drink order to serve other guests thankfully another member of staff finished it and apologised to her. Zero customer service from the older guy.
My mum, daughter and I had the best experience. Stayed in the family room. Clean as a whistle, we was very thankful for that. Complimentary toiletries, milk, biscuits and general tea/coffee supplies were in an abundance. Meals downstairs and a BWS. We used both. Service was fantastic in all areas! Thank you very much for your hospitality, much appreciated
So if u want a disgusting over priced meal this is the place for you... the mega snitty is not much bigger than a kids meal one. Let alone they can't even make them themselves, they come out of a cardboard box.... I was disappointed 5 years ago and was even worse this time.... service was average at best... go elsewhere you have been warned ⚠️
Lots of variety in the food (including several vegetarian options!) but the food itself was poor in quality. Chips were bland, the veggie burger had a patty that was far too big for the bun and was hard to eat (plus the quality was average at best). May have just been because it was a busy night though. Staff weren't too bad at least.
I've been to the Carlyle hotel quite a few times but last nigh it took about a hour for our meals to arrive there was 4 of us the dining room was only 1/2 full the meals have become noticeably smaller & 2 of the 4 meals were terrible the other 2 were only average it will be a while before I go there again
Service: 1
Service from staff was good, unfortunately the meals were sub standard. I had a parmie and chips the chicken tasted like it had been warmed up and the chips had been sitting around for a long time. My children ate the nuggets, their chips were to the same standards as my own and the nuggets were oily. And tastes that way.
All G here Good Beer! Great staff! Great Service! Jas is the best bartender there is
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Food & drinks
Please put beer glasses in the freezer
Hotel highlights
Luxury, Great value, High-tech
Nice old pub on main road Nice pub feed
Trip type
Business
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Rooms
Clean tidy
Walkability
Bus depo next door
Food & drinks
Good pub food
Hotel highlights
Great value
Generally a good place to stay for the price. Good location, good service, rooms were clean, bed comfortable, decor mostly refurbished. Food below was reasonable value for money. They just need to start replacing any old toilets, the cisterns get a bit noisy which gets annoying.
I recently hosted a dinner gathering at the Carlyle Hotel, and I have to admit that the food served was rather average. Despite the elegant setting and ambiance, the dishes didn't quite meet our expectations in terms of taste and presentation.
Service: 4
Oh Carlyle Management , when will you compliment your awesome staff with better food ? Well can’t say I was disappointed with the food as I should have known better , come on you can do better than serve takeaway food on a plate (instead of in a paper bag).
The staff here are just wonderful.Always cheerful and great service. Wine of the week is always great value as are the meals. The seniors menu has something for everyone and you can add garlic bread and/or dessert for an extra $2.50. Well worth a visit.
I ate in the bar section and they were very accommodating, switching the grilled chicken out and putting a schnitty on my ceasar on request. Delish! Clean venue, a few nice TV's around to keep you busy. Good prices. Heaps of parking and a connected BWS.
Great Hotel everthing there - Bar - Restaurant - Bottleshop - Spacious clean room Great Staff big thank you to the Cleaners - highly recommended!
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Worst pub meals we have had. And absolutely hands down worst customer service, from the waitresses, bar and keno staff I have had to deal with. A smile costs nothing guys !! Dry schnitzel Frozen calamari Hmmm woolies frozen homeland pizza is better
Andrew is an awesome bar tender. Other bar staff are liovely also. Rooms are comfy
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Rooms
Nice and cosy
Hotel highlights
Romantic, Great value
Wonderful pub that offers everything. Ran by lovely bar staff especially Jaz and Steven in sports bar
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value
Good pub meals at a reasonable price. I like that the meals are generous in size and complete with either a nice chips / salad or vegetables that have an interesting mix instead of just the mound of chips and a bit of lettuce you get served
Very disappointed tonight with the service, Tuesday 12 September 6pm - 7pm. It was my son’s 19th birthday, there were only 3 of us - me, partner and my son. I didn’t think I had to book for a Tuesday so we just went and young girl gave us
Went for birthday celebration 2nd Dec 23 ordered seniors meal ordered b4 most of others & had to ask for mine after everyone halfway thru theirs,my steak was thin & chewy asked for chips & gravy on side but got on plate,NOT HAPPY JAN !!!!
Staff was so friendly. Jaz was a great help with the room especially when she had just knocked off!
Trip type
Business
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury
Salt and pepper squid was more like spicy batter, covered chunks of squid. The chips were dry and tasteless, you would think they were a day old. The salad, whilst simple and appealing was overdone with the dressing. My partner had the
Its hard to get a good steak at a pub, everyone knows and accepts that but some pubs prices seem to be creeping up to steak speciality restaurant prices without the quality. My husband and I dined at the Carlyle last night and ordered
Food overcooked, certainly gone downhill which is a shame . Staff reset tables without wiping over , staff were quite underwhelming, certainly no joy factor there. Maybe retrain or employ staff that actually care ……
Service: 3
This accommodation is upstairs at a pub with pokies bistro public bar etc. No elevator. Pretty bad view from the window, other guests walking on the roof. Shower leaked. No frills.
Trip type
Vacation
Travel group
Couple
Great pub for a great meal. Had the most spectacular Cesear Salad, large and delicious. Senior deals also on the menu which makes for a great place for those watching the dollars in retirement.
Service: 5
Location: 5
Had dinner on a recent Saturday night. Absolutely packed, always a good sign. A good selection of meals on the menu, prices are reasonable. Food looked good and tasted great. A good night out.
Service: 4
Location: 5
The waiter amber was really good made sure everyone was enjoying their meals and excellent service
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Kid-friendly, Great value
Stayed here 4 nights with my family. The hotel rooms were clean and large. All the staff were all very friendly and helpful (hotel, bistro, sports, etc). Food and drinks were also good. Overall we enjoyed our stay. Thank you!
it was so bad chicken was pink like i ain’t getting sick
Trip type
Vacation
Travel group
Friends
Rooms: 1
Service: 1
Location: 1
Walkability
nice
Hotel highlights
Quiet
The Carlyle is a very friendly place have been coming to the venue for years. Staff like Jasmine, Belinda, Steve and Subin make my visits very enjoyable. The Licensee Andrew is not a bad Chappy either…just saying. More
Good meals & playground is great for the kids. Too bad they encourage kids to drink soft drink. Asked if we could swap the kids soft drink that comes with the kids meals to juice, but apparently they can't do that :(
We are regulars. Great service and a wide range of delicious meals
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 4
Hotel highlights
Kid-friendly
We had a wonderful time here, we was served & seated by a lady called Amber. Making sure our children had everything they needed.
Travel group
Family
Rooms: 5
Service: 5
Location: 5
The Host & Staff are amazingly friendly & obliging. The room was very basic, very clean, but the window needs curtains/blinds that will block out the nighttime security lights & signs. Everything else was A-OK
Great staff , Jaz & Steve exceptional service.
Trip type
Business
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Rooms
Yeah boy
Hotel highlights
Luxury
Jazzie and Steve in the sports deliver exceptional service. Friendly locals and good quality products including specials. Great local pub here in Moonah
Rooms: 5
Service: 5
Location: 5
Was a very basic chain pub menu. First place I have found in Tas using the me&u system. They were super accommodating and the desert was lovely. Service was lovely.
Service: 4
Location: 5
Always love coming in on a Friday night for the joker jackpot, Jazzy & Steve give great service anytime I’m at the bar. Great environment 10/10
Rooms: 5
Service: 5
Location: 5
Fantastic fast friendly service and great meals !
Trip type
Vacation
Travel group
Family
Service: 5
Location: 5
Hotel highlights
Quiet, Kid-friendly, Great value
It's so nice to enjoy a beer at the Carlyle with the fantastic service from Jasmin. An absolute credit to you team. Will definitely be coming back again
Service: 5
Location: 5
Perfect stay. Generous and well appointed apartment. Free round of drinks too!! Thanks 4 hospitality! Ps bistro looked great n stax of great restaurants of ev kind just blocks away!!
Great little pub! Went in for a game of Keno and checked out the Menu. Cheap meals for Seniors! Friendly staff!
Trip type
Vacation
Travel group
Family
Service: 5
Tasty standard pub fare, free drink at the moment when you order through their app too! Playground to keep the kids entertained as well
Travel group
Family
Service: 5
Amazing as always, quality never changes, vibe is always good, staff are friendly, will always come back
Rooms: 5
Service: 5
Location: 5
Working in Hobart for the week, comfy clean room, amazing caesar salad, will try a steak tonight. Everything you'd expect for an ALH GROUP venue.
great pub, good food.
Trip type
Business
Travel group
Solo
Service: 5
Location: 5
Hotel highlights
Great value
Busy pub eatery . I have been numerous times. Not my ideal place or food..Plenty of nice pubs around.. Unfortunately I don't like this place..
Special shout of to Jaz, Steve and Belinda. Also they've got the freshest lemons in town.
Rooms: 5
Service: 5
Location: 5
We eat here on some times. Have always had great food . They have seniors meals every day both lunchtime and dinnertime. Highly recommend.
Always a great place. Andrew and the staff have always given exceptional service. Will recommend the carlyle to anyone. 5 out of 5 service
Good location, friendly staff and nice meals
Service: 4
Location: 4
Hotel highlights
Kid-friendly, Great value
I was greeted by a beautiful lady who had the prettiest smile, feeling welcomed with great service.
Service: 5
Location: 5
THE CHICKEN WAS PINK FOR REAL. mf’s tryna give my friend salmonella i SWEAR
Rooms: 1
Service: 4
Location: 1
Watch boxing with a mate, had a beef parmigiana and a beer. Great day
Rooms: 5
Service: 5
Location: 5
Great classic pub. Fantastic service from the staff and the food is good. Love the free drink with a main meal promo too!
Jaz and Steve are the best, they always look after me with a smile and great disposition. Andrew is also great as well.
Great meals and prices with good service.
Service: 5
Location: 5
Hotel highlights
Great value
Very nice people in here and make you feel safe
Rooms: 5
Service: 5
Location: 5
Really great food, staff where good great place for the kids with the playground
Service: 5
Had a fantastic seniors meal. Great atmosphere and the staff were very friendly and helpful.
Went to there on Sunday around 7.15ish,we got baffal wings and chicken palmy.was delicious
Good meals and service. Good value for money
Service: 4
Location: 4
How long do you have to wait for fish and chips senior meal been 45 mins still not here
Unfortunately the food was pretty ordinary and over cooked.
Service: 3…
More
Had scallops for 32dol. Very disappointed. Small and chewy.