Casket Depot

126 reviews

235 Nugget Ave #4, Scarborough, ON M1S 3L3, Canada

casketdepot.ca

+14163215688

About

Casket Depot is a Funeral home located at 235 Nugget Ave #4, Scarborough, ON M1S 3L3, Canada. It has received 126 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday9AM-5PM
Tuesday10AM-4PM
Wednesday10AM-4PM
Thursday9AM-5PM
Friday9AM-5PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Casket Depot: 235 Nugget Ave #4, Scarborough, ON M1S 3L3, Canada

  • Casket Depot has 4.9 stars from 126 reviews

  • Funeral home

  • "Beware of Casket Depot! Although they came through in the end, it was not without 48 hours of stress and worries they created due to their lack of integrity and disregard for everyone’s time"

    "It was a real shock when my uncle passed away"

    "They provide me all necessary information including the Funeral Act disallow funeral home illegally charge to client who didn't purchase the casket from them"

    "Canadian Casket Depot made sorting out a somewhat difficult and awkward affair into a very easy one"

    "The service and Kindness our family received at our Most difficult time of our lives was outstanding"

Reviews

  • T Eng

Beware of Casket Depot! Although they came through in the end, it was not without 48 hours of stress and worries they created due to their lack of integrity and disregard for everyone’s time. There is no excuse for trying to pull a switch and bait if it suits their delivery schedule. Due to the Chinese New Year, the casket model that I was looking for was out of stock at another casket retailer I had previously dealt with. I visited the showroom at Casket Depot just over a week before my mom's funeral in search of a cherry coloured casket and high gloss finish. Jeff was very cordial and confirmed the “Esther Cherry” model was out of stock. He showed me a “Hamilton Cherry” model that had the exact colour and glossy finish I was looking for except for the corner details. Jeff assured me the casket would be delivered as agreed the following week on Wednesday. Jeff also commented they also supplied Costco with caskets while showing me other caskets in the back of the showroom. Fast forward to Wednesday the next week and a delivery driver left me a voice message around 11am to call back regarding the delivery. Jeff called me at about 1pm and said they wanted to leave right away to deliver early as they wanted to make another delivery later in the day (which sounded like it was further away). I reminded him this was not possible because I had to be there inspect and sign-off on the delivery at the funeral home. He assured me it would be delivered by 3:30pm as agreed. At about 3:20pm someone called to advise the delivery was going to be about 20 minutes late because a driver didn't show up for work. At about 4pm I called back and was told the delivery van just left about 20 minutes prior and Sandy, the owner was personally making this delivery. While waiting, I noticed it was Crown Funeral Supplies that actually called me and not the Casket Depot to advise they were running late. Turns out this is was a different company altogether also located in Scarborough. The casket finally arrived for inspection almost two hours late. There was a very conspicuous chip along the edge of one side about ¼” in diameter that exposed the unfinished wood. The colour of the casket also looked more brown-red than a noticeable red-brown. Sandy claimed the casket was fine when it left their warehouse and it must have been damaged during unloading at the funeral home. Further, she said this casket was the same one I saw a week prior at their shop. Being late is one thing but outright lying is inexcusable given we are talking about purchasing something to lay a family member to rest. I refused the delivery and called Jeff, demanding an explanation. Because of their disregard for my and everyone else’s time we had to reschedule to delivery to the day before my mom’s burial. Further, I did not appreciate the bait and switch they were trying to pull. It is because of potential issues like this that funeral homes require caskets purchased outside are delivered at least 4 days before the burial date. After exchanging texts with Jeff this is what likely happened: the casket that was supposed to be delivered to our funeral home was diverted to make other deliveries. When they realized they were not going to deliver on time, they had a related company try to deliver a casket that was the same model but different finish to the funeral home. After leaving the funeral home, I checked Crown Funeral Supplies website. The “Hamilton Poplar” model on their website looked exactly like the one they tried to deliver in comparing it with the photo I took of the damaged casket. And Guess what? The “Hamilton” casket at Casket Depot priced at $1,780 is priced almost the same as a similar model with cherry finish at Costco.ca. However, the casket company that supplies Costco is Walker Caskets as stated on their website and is located in Richmond Hill. As of Feb 23rd Casket Depot has removed the Hamilton model from their website. Karma will give Casket Depot what it deserves.

  • michael Balshin

It was a real shock when my uncle passed away. We had no idea what to do or who to call. The hospital was very unhelpful in helping us make a wise economic decision as they told us to call very expensive funeral homes. Once at the funeral home my uncle had already been delivered to the funeral home. At the arrangment confrense we were told the funeral will cost 15,000 with the casket costing 7,000.00. The funeral director handed us a brochure from the ontario funeral board that said we can provide our own casket. We googled casket retailers from the funeral home. We were very lucky to find casket depot. We found the exact same casket for 1800.00. We told the funeral director we needed a moment alone. We called casket depot. Since we were in Scarborough and casket depot is in scarborough they were able to deliver the casket while we were still at the funeral home. While we were inspecting the casket along with the funeral home staff. The funeral director commented on how he was shocked at the high quality of the casket. Thank You Jeff, Gabriel for all your assistance. I would recommend

  • Terry Leo

They provide me all necessary information including the Funeral Act disallow funeral home illegally charge to client who didn't purchase the casket from them. The funeral home casket price is few times higher than Casket Depot but the quality is not as good as Casket Depot. I am talking about $ 8000 common one from Funeral home compare to a good quality casket from Casket Depot $ 1700. My experience is when the client is in sadness and frustration, sales (they named Director) will sell you more experive service and items which is unnecessary purchase from them. It is unethical as well. Total bill may talking about $ 22,000 compare to $ 9000. Please talk to Casket Depot people. You may get valuable advices to save you a big money to buy a new small vehicle instead. Please share my experience.

  • Jules Oille

Canadian Casket Depot made sorting out a somewhat difficult and awkward affair into a very easy one. I initially thought that I had to purchase expensive alternatives at my selected funeral home; I was pleased to discover that this was not the case. You can buy your casket at Casket Depot for a fraction of the price that you would pay at a funeral home. Just because you lost someone, it does not mean that you need to spend more money than is necessary! Casket Depot has a great selection of high-quality and classic coffins to choose from. I very much recommend that you look at Canadian Casket Depot as a viable alternative if you ever (God forbid) have to make a similar purchase. Thank you for the great service Jeff!

  • Fiona Thompson

The service and Kindness our family received at our Most difficult time of our lives was outstanding. Both the selection of items made out ability to choose the perfect urns made, what we going in would be difficult. Jeff walked us through the various urns and when my mom described what she wall looking for he took her right to it. Then when we inquired if they provide engraving for the urn, once again they surpassed our expectations and provided an incredible etching of my father’s name and a set of bagpipes. It is a fitting tribute to our adored husband, father and grandfather that will now remain a keepsake instead of burying it in the grave. Thank you Casket Depot. Wishing you great fortune in the future.

  • John VandenBroek

Shopping for a casket is never an easy experience. However, Casket Depot helped make the experience a lot easier. They offer a very large selection based on what one's needs may be. Along with my in-laws, I was able to pick out the best option for my late wife. Pricing was very competitive and a LOT cheaper than what funeral homes offer. Everyone that I spoke with on the phone was very caring and professional. Delivery was extremely easy and on time at the funeral home. The casket that we chose actually looked a lot better than what we saw on website. Finest quality offered. I cannot say that I am looking forward to using them again, but when the need arises, they will be a first choice.

  • Anon non

I called up and they couldn't have been greater. I dealt with Lorrie and she was sympathetic, helpful, understanding, and professional. We required a casket for cremation and Lorrie guided me through the best caskets for our needs. She offered me a casket that wasn't listed on the website. She sent me a high resolution photo of it and it was perfect. She arranged to have the casket delivered to the funeral home the same day. When it arrived, it was great, just like in the photos and it was in great shape (no scratches, dings, or discoloration). When you're steeped in grief, some people help you and some people hinder you, Lorrie helped me, thank you so much!

  • John He

I highly recommend Casket Depot’s fast and reliable services with very reasonable prices in GTA. A special thanks to Jeff who engraved the Chinese characters into the brass urn for my beloved father when my mother and I visited their shop in Scarborough, Ontario. Again, My family expressed gratitude from the bottom of our hearts. Also thanks for Laurie to source the beautiful casket spray and stand spray from their supplier in a timely manner just right before Xmas. The flowers were delivered to funeral home on time. Thanks again, you earn my business. Based my own personal experience, I highly recommend Casket Depot’s products and services to my community.

  • Donna Sappleton

I would give 4.5 stars. The casket did arrive with a few small paint chips out of the side of the cover but seeing it was 2 days before the viewing we decided not to exchange it as we didn't have the time to go back to the funeral home to check another one upon delivery. The marks were not noticeable to anyone and even we would probably not have seen them if we didn't have to check it out. The casket was a lovely choice and everyone thought it was beautiful. The casket spray was absolutely gorgeous and I highly recommend purchasing the flowers through Casket Depot also. We would purchase a casket again from Casket Depot.

  • Fred Ufimzeff

Today we laid our dad to rest in a casket that we purchased from Casket Depot. From the first phone call to their store I was met with courteous professionalism and a true effort to help us with this difficult time in our family. Our purchase was delivered, as promised, on the day following our order. I was impressed with the prompt service and the quality of the casket which also received the thumbs up of the attending director. Casket Depot has my complete satisfaction as a customer and will be recommended to all who may need their products. Two thumbs up! Thank you, Fred

  • Annie Howard

On behalf of our entire family, and close friends, please accept our deepest thanks. Lorie was friendly, helpful and knowledgeable which took the pressure off of us. She understood what we wanted for our loved one, and she helped us get the perfect casket. The flowers were beautiful that we purchased through your company, and when one of our family friend called a little last minute for a wreath they were assisted in a very helpful and friendly manner. Their selection was perfect. Thank you so much Lorie, and Casket Depot Family and friends for Diana Brevett

  • Emma Dillabough

Bought a casket here and it was well constructed and looked the way I expected it to. Customer service was very good. We had to change our coffin due to an error on our side, and there were no issues or extra charges for the change. Was very pleased and would recommend this location. Pricing is about $500-1k lower than at the funeral home we had in mind. Also saw their urns in the show room --- they have a wide selection of urns that are all very reasonably priced. Much more affordable than when I acquired an urn 4 years ago from a funeral home.

  • Deb Ritchie

Very Grateful to them for their assistance - Both in their office/showroom & the wonderful fellow in charge of delivery, they were respectful & incredibly helpful, during a most difficult time for us - We were able to get a most beautiful 18 gauge Steel Ice Rose Casket, that was embossed with roses on the trim & embroidered inside the lid - it was beautiful - Although it would be nice to never need this type of service, unfortunately death does affect all families - If You are in this difficult situation, Casket Depot is highly recommended

  • peter 798634

Hi Jeff, Thank you and your associate Laurie, for your caring, prompt and professional service. The casket is perfect. The funeral home was impressed by the quality of the casket as well as your on-time, same day delivery. Your website was easy to use, it was a pleasure to speak with both Laurie and you, especially during such a stressful time as the passing of a loved one. Based upon on my personal experience, I will have no hesitation in recommending Casket Depot to my friends and associates. Thanks again Peter , Barrie Ontario

  • JOHN Tae

Excellent service here!!! There is a small selection of caskets but we did find one for our needs. Huge thanks and appreciation on your patience to Lori. The casket was very nice upon delivery we had the driver check in to make sure it was being delivered very thoughtful!!! They also do a flower service and the flowers came in nicely done and top notch. I would highly reccomend this place to everyone !!!!... you won't be dissatisfied. Thank you for delivering everything on time and for your patience with us. A++++++.

  • Crystal Cout

It was a pleasure dealing with Laurie at Casket Depot. Initially, we chose a cherry stain and were a bit disappointed upon inspection, due to the casket being more red in colour than viewed online; however, Laurie managed to send us, later that same afternoon, a darker stain which looked stunning. The quality and price differed ten fold to the prices of caskets offered to us by the funeral home. As a result, I would highly recommend Casket Depot to anyone, especially my friends and family members.

  • Brenda Warhurst

Was happy with the prices and product. Was shipped out fast and received quickly. The only part I did not like was I had to pay for the shipping separately by etransfer after I placed the order. I was also under the impression that UPS would deliver it, so I had it shipped to my work address. Then it was shipped by Amazon which tried to deliver on a Sunday which my place of work was closed. It did all work out in the end though. Would definitely order from here again.

  • evangia cawley

A great big thank you to Lorie Martin. This beautiful, caring and compassionate lady guided me through and helped me to choose mom's casket. She asked about my mom's colour preferences then with my limited budget, helped me to choose a casket. Then to top it off, she helped me to find the most beautiful floral arrangements that comlpemented the casket and my mother's taste. Thank you Lorie, for helping to make mom's last memory with us such a beautiful one.

  • Phoenix Counselling Services Canada

Casket Depot is an amazing organization. Our family had the most positive, supportive, and caring service. Lorie Martin was amazing. She ensured that we were getting the best price for our budget with great quality. During this emotional situation we appreciate your care and hope that you continue to bring a rainbow in the midst of grief for families. Our mother Herma Amos was special and we are will lay her to rest in a very beautiful casket! God Bless!

  • Dorene Arriola

Over the top amazing customer service, quick delivery, prices shockingly lower than the funeral home, and beautifully crafted product. I purchased a casket for delivery in Ottawa and Laurie didnt just make it happen (ordered after 4pm on Monday - delivered on Wednesday!!), she made me feel like I was the only customer she had. Laurie made shopping for such a non desirable item one of my most pleasant experiences. I cannot thank her enough.

  • Li Zhu

Jeff and Lorie were pleasant and professional during a difficult time for my family. They have a wide selection of items at very reasonable prices (we also purchased an urn and a set of traditional Chinese burial clothes). They responded to our urgent need, and were able to work with us for a same-day delivery of a casket, as well as arrange flowers for our service. Thank you for all your help! You streamlined the entire process for us.

  • wizwiz2244

We were in the process of dealing with the loss of are sweet pup. Trying to find an urn or something else to put her in. Couldn’t find anything on other sites until I found casket depot. It had many options that were all quite nice and I then I found the one I chose. Which works for what I needed it for. It’s a lovely item to have my pup in. Would definitely recommend them to people it was ordered and came in a short amount of time.

  • Renee R.

By far Lorie provided the best customer service and great tips and advice navigating purchasing items while immensed in grief. I came in to purchase a cheaper casket than what was offered by the funeral home. I left with a beautiful very reasonable priced casket, flower arrangements and an urn. Lorie was patient and very knowledgeable and went over and beyond to meet and satisfy our needs. I would recommend Casket Depot to anyone.

  • trans

My name is Hao Tran.I am from Regina, Saskatchewan. I ordered a casket for my father in law from Casket Depot about two week ago. They were the only one returned my phone call on Sunday out of the three places I called. The service was great and they even call back to see if you have received your Casket and how it turnout. Thank you for trying to get the Casket here on time for the viewing night on such a short noticed. Hao Tran

  • Samantha Craig

Scatter urn was beautiful and as shown online. The only reason I didn’t give 5 stars is because they require 2 transactions: one for the initial purchase and one for shipping the next day once they’ve received the quote. I have no problem paying for shipping, but to have to send an e-transfer after the fact was another step I could’ve done without. In a time of grief and stress it’s easy to forget about “extras” like that.

  • Mary Louise

Having never gone this route before, using casket depot I am actually very glad we did it. As soon as I walked into the showroom I saw two caskets and decided pretty much between those two. I picked a really good casket in the end for my father. I think he would’ve appreciated knowing he is resting in this casket. We are very grateful to Lorie for all that she helped us with. I would use this company again.

  • Kerry King

Ordered a Marble momentum Urn. Great service. Arrived to Alberta within 4 days of ordering. Nice product, feels heavy and good quality. Plug seals easily on bottom of urn. overall very happy. If future needs arise I would definitely use this company again. Casket depot....In future, I wouldn't put the product label on the velvet box as it is very difficult to get off without ruining the box.

  • Frank Antes

Would like to share my experience with this company. I can not tell you how pleased I was with them, with in 4 hours they had the coffin delivered to the funeral home and when it arrived they let me look it over to make sure I was happy. It was beautiful more than I expected. I would highly recommend them. Thank you so much for all your help really appreciate it.

  • Michael Frater

Overall good. There was a miscommunication around casket delivery that we managed to clear up. Casket appeared high quality. I noticed a crack in the oak veneer on the side of the casket at the graveside but it cosmetic I believe. It wasn't noticed by anyone else so I would say that I was satisfied overall. Would purchase from them again if I had the need

  • Darren Mallaley

I would like to extend a big thank you to Lorie Martin for her outstanding service and compation on our purchase of a very special casket for our handcape family member with terminal cancer. I can't stress enough how much this means to us. Again thank so much. Darren mallaley. And I certainly look forward to doing more purchases with Lorie.

  • Isayana Cruz

Aaron Yu was our Sales Associate. He was very kind and helpful, Casket Depot helped us save a ton of money. The Casket was beautiful. One thing I recommend is that they should have their Insurance Papers in order as it was one of the requisites the Funeral Home required upon delivery. All went well and we had a beautiful service. Thank you.

  • Chrissy Odynski

Definitely a five star experience. Given the circumstances of my Mother's passing. I found Casket Depot to have the most reasonable pricing. I even found a piece of cremation jewellery that fit my Mom's personality and being perfectly! My purchases were on my door step within days and did not disappoint. Highly recommend this site.

  • Don Blanchard

Rapid response to our order with incredible advice on quality of original product ordered which gave us the opportunity to make alternate choice. Alternate product exceeded our expectations. Overnight delivery! Extremely helpful and pleasant staff! We have and will recommend them to everyone who is interested. Prices are great.

  • Gordon McGinn

I was quite satisfied with my experience. Wide selection of products are available. Purchase & subsequent delivery were easy and efficient; the urn arrived at the funeral home as ordered and on time. Would recommend Casket Depot as a simple and effective solution which will make your funeral arrangements much easier.

  • Charles Miklosvary

had a small issue with the delivery address line. My street name is quite LONG , plus apt number . The address box is short so it was unable to accommodate buzz code. Called CD and corrected the problem by contacting delivery to include buzz code. Good and friendly service. REAL CANADIAN TREATMENT , Thank you

  • Richard Brott

Casket Depot offers a wide variety of inventory. I was very pleased with Jeff Li's level of knowledge and the guidance he was able to provide based on his extensive experience. My expectations were exceeded. All in all, very good sales and service and excellent value. I would highly recommend Casket Depot.

  • Helen Goshulak

I am extremely pleased with my purchase. After prolonged discussions with the engraver who instilled a fear that engraving would chip or scratch the urn, I decided to proceed and was rewarded with a flawlessly engraved inscription on my late husband's urn. I'm glad I chose Casket Depot for my selection.

  • Laura Dixon

They took our order on May 11, 2016 at approximately 3pm and our Urns arrived promptly the next day via Canada Post. During this time of grief it was very much appreciated!! Their prices are way below what we would have paid at other memorial stores for the exact same product. Thank you Casket Depot.

  • Tiffany Fish

Amazing selection and prices i wouldnt go anywhere else. Staff was polite and answered all my questions Aaron even stayed later till i was able to make it to buy cremation jewelry and bagged it beautifully. Thank you for making this task so much easier at such a hard time. Will recommend to others.

  • Cynthia Dennis

This is an amazing company. They made us feel so welcomed and they walked through Everything without issue. We were served with such integrity that led us to believe that our mother and aunt would be taken care of so well and that they would rest in peace. Thank you for being so great!!!

  • Beverly Attfield-Melcher

I have used Casket Depot to buy an urn for my son in 2019 and I bought one for myself this year for when my time comes and I have received excellent service each time and kindness from their staff. I will use their service in the future if I am responsible for anyone else’s funeral.

  • Paul Mclean

once again ; casket depot comes through !!!!!!! thank you for your excellent service , pricing / up to more than 70% off what funeral services charges. i will recommend casket depot 100% , you will find all prices , styles ,and specials to suit your needs. thanks ;well appreaciated.

  • Felicia Stewart

The urn we ordered was exactly as described and arrived quickly with excellent packaging. The plaque we initially received had a slight flaw. Dealing with customer service to rectify the issue was a pleasant experience and a replacement was sent out right away.

  • alida k

Thank you so much for the great the service I got here was great. The price is a big difference, amazing quality. It's much better than what I saw at the funeral home. I'm glad my family and I found this place. Staff was extremely helpful. Thank you so much!

  • Erion Karroqe

Aaron and the entire staff at Casket Depot were extremely helpful and accommodating. They went out of their way to ensure the casket was delivered the same day. Their prices are unbeatable, would highly recommend. Thank you for your exceptional service!

  • Cranegsh

Their price is really really good, lowest I have ever seen. And they respond very fast, very nice at the same time. Feel very happy to interact them. In terms of the casket quality, extremely worthy. Love what they are providing. Highly recommend.

  • Kenny Tori

I am very pleased with the beautiful urn, and the Celebrating Life plaque for my mother. The prices were very reasonable , and received them in just a few days from ordering . I recommend ordering from this site for sure. Sincerely , Elizabeth K.

  • C&C

Laurie took very good care of us and I would highly recommend Casket Depot. She was kind and there was no pressure sales tactics. There was a HUGE difference in pricing between what Casket Depot offered compared to the funeral home and cemetery.

  • Elijah Mohamed

I met with Aaron. He was amazing. He dealt with my family in a very professional manner. We were all happy with his services the pricing and the overall experience. Would highly recommend this place over purchasing a casket from a funeral home.

  • Victor Morin

I wS totally impressed with the service I received at Casket Depot. Friendly staff, understanding to my needs and requests. Service with a smile. More than reasonable prices. I highly highly recommend The Casket Depot. Thanks for everything.

  • Gavin Abrams

The service received from the Casket Depot team was Top Notch! My family’s experience with your sales Lorie Martin was fantastic and could not be better. Lorie is very personable, emphatic, was educational in guiding us through a time

  • Sara Wu

Jeff at Casket Depot provided me excellent service during a difficult time when a loved one passed away. Their staffs are very friendly and helpful. Price is very reasonable and much more affordable than any funeral homes' offer.

  • Henry Baier

Chosen item was not in stock.... reported to us one day later. Some folks at the funeral were unhappy.... I was not. Second choice arrived on time, though the driver did not call me in accordance with the instructions.

  • Richards Family

Beautiful caskets and flower arrangements at prices much lower than the funeral home offerings. Great customer service from Laurie and Jeff. Seamless coordination with the funeral home for delivery of our purchases.

  • L. L.

Very professional and responsive business. Pleased that we were able to work closely with the manager and the owner to get the details for our casket selected, purchased and delivered to our satisfaction. Thank you!

  • Jerry Arasim

I called arron at 8:00am and had the casket of my choice delivered to the funeral home at 11:30am on the same day. Excellent service and variety of caskets to choice from. I recommened casket depot for 1st choice.

  • Roxanne Deabreu-Breen

Casket Depot has a variety of caskets as well as a multiple selection of urns and jewellery to choose from at a very reasonable cost. The product was delivered on time and was exactly what was ordered on-line.

  • J Boog

We thank casket depot for providing our mom with a beautiful vessel for her resting body. Laurie was great, along with Robert. 100% would recommend from a quality and customer service perspective. …

  • Jim Rondeau

Very happy with Casket Depot. Just picked the Urn I liked online, paid and it was delivered in 2 days. I was also happy with the quality of the Urn. I would not hesitate to recommend Casket Depot to anyone.

  • Heather Garvin

Customer service was great! Lori took the time to explain everything. The urn was delivered on time and well packed. The urn was beautiful actually the picture did not do it justice. The quality was great.

  • Frances Greco

This was the easiest item to check off on the "to do list" I have had 3 immediate family members pass away in the last few years and as always this was a simple task I did it all online and over the phone

  • Monique Hodge

I had the best experience dealing with Casket Depot. Lorie was amazing, knowledgeable and very compassionate. I have and will continue to recommend Casket Depot to my family and friends.

  • Cheryl Prendergast

The urn that we ordered was just what we want and what was shown in the picture. The price was great and came within a few days. Customer service was also great. Would highly recommend.

  • Rosa Zhang

Casket Depot, 在我们失去挚爱的爸爸的时候,该公司给我们提供的产品和服务,让我们全家人心里受到极大的安慰。棺木的质量非常好,而且是实木的,看起来非常庄重典雅,性价比也非常好。另外,该公司还提供骨灰盒,及专属个性化刻字服务。我们的爸爸对我们来说意义非凡,在他离开世界的时候,能使用到这么好的产品和服务,全家人都感觉到心里坦然。再次谢谢贵公司的产品和服务。

  • Angelique D'Souza

Great service, Jeff was very patient with us throughout the entire process. Delivery was very quick, a few hours after we placed the order. Would definitely recommend this place.

  • Arash Gharajeh

excellent service and value. prompt same day delivery. very helpful, knowledgeable, transparent and honest. very sensitive and understanding during an emotionally difficult time.

  • Miguel Uehara

Fast free shipping even during holiday season. Ordered December 16th, received December 23rd. Half the price of what they were asking me locally for similar products. Thanks!

  • Steven Yu

I have dealt with this company for a numer of years. l have found their product quality of excellent value and their delivery reliable. This company is highly recommended.

  • Kyle Galloway

They handled all of the logistics with dignity and professionalism. Delivery was coordinated easily with the funeral home, and the workmanship was high quality.

  • John Propper

High quality casket and speedy service. Jeffrey had casket delivered within 2 hours. Was recommended to me by an industry professional. I highly recommend.

  • A1 SEALING

Fair prices. Delivered the first casket had minor defects. They immediately replaced with a different casket of the same model. Was perfect Thanks …

  • Conrad L

During this difficult time the lady at Casket Depot provided us with kind and warm assistance. On behalf of my family we sincerely thank her for that

  • Sera Oliva

Excellent product. Outstanding customer service. Fast, friendly delivery. Very grateful to have dealt with this company during a difficult time.

  • Nancy Philp

Jeff was extremely helpful and responded within minutes upon sending question. Very flexible and acommodating. Would highly recommend.

  • Rose Lee

Great experience during a very sad time. Easy to order and dependable company and we saved thousands. Would definitely recommend.

  • sly

Friendly seller, fast replies, product accuracy, good quality product, well packaged and fast delivery. I recommend this seller.

  • Dale lee

good service with fair price. the lady who helped us there was very nice, we changes products a few times, she was patient.

  • william cunningham

Unfortunately this was my third time there They were great to deal with and work to do there best in this difficult time

  • Pricilla Isberg

Thank you for your sympathetic Service and looking after out best interest. You made a difficult purchase an easier one.

  • Bita Ebrahim

Great customer service. My friend recommended you and we were so pleased with your fantastic and headache free service.

  • Karin Trussert

I had a very good experience. I will actually be ordering more items for my Husband, Dad and myself from this company.

  • Luc St-Amour

Very user friendly application. Very responsive staff and quick delivery, despite being an out-of-province delivery.

  • Suzanne Giorno

I would like to thank Mr.Lee and Lorie for their help in finding the correct casket for my mom's last resting spot.

  • Jared Jost

I was very happy with my experience with Casket Depot. Everything went smoothly, and the casket was perfect.

  • Judy Wright

My Mother was very pleased with the product, ease of ordering and efficient delivery. High quality product.

  • C B

They are very professional and the selection and pricing of Urns and caskets was excellent. Thanks again

  • Jacquie SC

Great prices and excellent service! They also arranged flowers and they were absolutely beautiful!

  • sharon seeley

Very pleased, received fast, received with no damages, beautiful as shown in picture, good price.

  • Larry Diliberatore

Lorie Martin was very help full and gave us excellent service. She gave us great information.

  • Amanda

Cheapest price available for the urn I wanted and incredibly fast delivery. No issues at all.

  • Lem LL

Great service, deliver on time, great price and products. Would use them again. Aug. 2020

  • Zaki Dahdah

Service, price and delivery were excellent, thank you for being there when we need you

  • serenity xo

Urn was beautiful especially for the price and the engraving came out nicely

  • Tia Pakos

Great service and fantastic selection with great price! Best in town!

  • Healing With Jenn 101

We absolutely loved the urns! Thank you, they are VERY beautiful! ❤️

  • Catherine Chan

Thank you for the informative, customer friendly, timely service.

  • David Steiner

Top rate service. Immediate replies and a pleasure to deal with!

  • Jeff Payne

Amazing service especially on short notice Thank you again

  • Giselle Cole

Everyone that I spoke to was very helpful and courteous.

  • Katy Mallard

They were very helpful and shipping was superfast.

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