Lehua Sankar- the Branch manager - amazing personal service provided! I went there today to open my daughters account and had so many questions. She answered everyone of them patiently with a smile. She was not in a rush . I think she was also headed for a break. But she came right out to help us. This is why I love Chase. I was debating should I open a Wells Fargo account? Glad I stuck with chase!!! I usually don’t leave reviews but this one I had to! Thanks lehua! For a great service !

Worst service ever. Went there around 5:10pm for a simple update in my account. A after waiting almost 30 minutes the banker(Esmeralda)walked around 5:40pm and said that the process will take at least 30minuts and we have to come back next day. That is (BS).I left work 1 hour early just to reach them before they close and that's the type of service I get. I think it's time to take my business somewhere else where they value, respect and treat the customer right.

This is the only bank that is located in the Clear Lake Marketplace. The staff here are knowledgeable, friendly, and eager to help you with your financial needs. This location is near the corner of Clear City Boulevard & El Dorado Boulevard. For your grocery needs, there is a very large H‐E‐B grocery store nearby. There are various other stores nearby as well, including a PetSmart. There is also an H‐E‐B Fuel ⛽️ gas station nearby.

Do not recommend the ATM at this location at all. Did not dispense money and still withdrew it from my account. Was connected to claims from the employee within the branch who said claims would get my money back “instantaneously” and claims then said I would get my money back in 5 business days and if it didn’t happen in 5 days I would have to call again. Don’t use the atm at this location if you actually want your money.

I debit money from the ATM at this location, and one of the $20. bills is missing about 15% of the bill. Well, I went to a location at 8799 North Loop East, Hou. TX. and they refused to exchange it, instead they recommended me to contact customer service. Once I called they asked me to go back again and ask them to exchange or to call C.S... long story short I made 2 trips, called C.S. twice and 0 exchanges of the bill.

It has been more than six years since I walked into a physical bank branch. I went to this Chase location to open a business account and had the best experience. Daniel Rodriguez was knowledgeable, personable and continues to follow through with ways to improve my business.

Everyone at this location treats me and my 4yr old like VIP’s! I enjoy going in instead of the ATM drive thru to feel great by them. I dealt with Perla Cruz and if I say she was fantastic it would be an understatement! I love them all!

Great customer service. Every time I go in the staff is courteous, professional and efficient.

Great new branch. New ATM is much better than the old ones too.

Little crowded but bankers are great to work with