I don't blame the tellers but usually there's only one window open, the rest of what used to be windows where you could do a transaction with an actual teller is now boarded up and have been replaced with 2 atm's , I'm not afraid of technology, I do a lot of business online but sometimes you just HAVE to do a transaction with a human teller and you could be stuck there for up to half an hour(maybe more) as for the genius who thought of this, you are a MORON, people have other stuff to do other than be stuck behind an old lady with a back pack full of rolled pennies at CHASE on saticoy and Tampa!!!!!

Bad Service, was given a time when i dropped in, the banking officers seem to be busy with work other than their primary work. I dropped in at a later time on the same day was told to wait, after around two hours the banking officer Brian Batac came in only to inform me that he had to reschedule the time to another day. He thinks that his time is more valuable than the customers. Got my work done at the chase bank branch at Topanga, had to wait only 10 minutes and got the bank account opened up in an hour.

I had an appointment with Karla Arroyo , opening a new account . She explained everything very thoroughly , made sure I understood everything and how to easily access my account with just a few clicks from my mobile device . Her positive attitude really made my appointment feel like a quick 5 minute stop thank you so much !! …

The worst customer service I had ever seen. I called them several times for important reason they hold me on line then hang up. Also I visited there oftenly to deposit I found they don't care if the line go longer or customer satisfaction.

It's a great bank but the amount of tellers there is so dumb. The atms don't take change so for someone who collects coins and does alot of depositing of change it really makes it hard the people are all great tho.

They've closed all the counters. There's only two now with actual people there to help you. There was a line of fifteen people before me. It didn't go quickly. Bring more people back to deal with customers please.

I just set up a new savings account and with the help of Terrah I was able to do so with ease and total comfort, thank you chase bank for hiring people like Terrah. Great customer service and went above and beyond

Went into apply for a credit card and ended up waiting for an hr and just walked out. Kept telling me 15 more mins and we will be with you as soon as we can for an hour.....

Stupid idea of replacing tellers for 2 " new " atm's. Now you have to wait so long to interact with the only teller/window they left open.

This branch bank has a pretty good customer service and helps customers. Thank you for helping me.

It would've been better if there were Atm's outside. Not inside because they close early.

The pictures are from the branch in Nordhoff... only the google maps photo is accurate

Terible bank, no teller replace teller with 2 atm. Always not even tellers

The self service atm at the front is very convenient

Everyone who works at this branch is amazing!

We recived good attention and quick answers

Has locked enclosed ATM access.

Always helpful and never rude.

Good service

Very good