Bad customer service we have been there on two different occasions and they don't give good service. This last time we went the bank smelled bad. the chairs in the waiting area are so dirty that you are scared to sit down. very dirty carpet. my husband went a few days before and he saw in the parking lot there was a man peeing.

Why is there a sign up sheet to see some one but they never want to see anyone unless you make an appointment this makes life real hard for people that work. While they are doing nothing or they all go to lunch same time. Get ride of sign up sheet if you don't want to use it..

Walked in requesting to see if there’s an available appointment, the girl didn’t even bothering checking her computer to see if there was any appointments they had 3 bankers just standing in the back gossiping and laughing rather than coming out to assist the customers

The numbers will tell you two things, what you’re doing right! and what you’re doing wrong! 2.5 on the Google reviews The customers are telling you what’s wrong, but no one‘s listening? Close your accounts. Stop doing businesses with places that don’t care about you.

I came in for an in-person meeting with Gennifer. She was such a sweet lady. She helped me deposit my 401k check into my IRA account, absolutely no hassle. I look forward to doing business with her. Gave me a free bottled water. Thanks, Gennifer!

I came into this bank today. I requested a notary, I was told by the teller she was busy all day with appointments. I asked how I can make an appointment and she said I couldn’t only if one of her appointments didn’t show up. So I said okay

Because i have to....Im an actual customer of this bank....But Chase has a Very bad service, they never have staff, the ATMs never work, they do not have good customer service and they are not friendly, a long wait to be served, and very

I was in need of a notary. My regular location has been closed till further notice. I called and asked if the notary was available. Was booked up but told I could wait. So it was a necessary thing and figured for a wait. Settled in for a

I went in to report my debit card lost and there was a women who helped me and she said she would update my address, cancel my current card and order me a new one. Here I am 2 weeks later still waiting for my card when I decided to call

I am very displeased and disappointed with Chase bank and their change in policy and inability to issue an atm card at the branch. The representative cancelled my card to order a new one and did not advise me, prior to doing so, that my

Great experience! Most banks I've been to recently (admittedly not many) have really increased their customer service game, but Chase has a unique and personable style inside their branches. The friendliness is unparalleled, Tony, the

Terrible, but this is the case with all Chase branch, there are no teller windows, just one merchant teller in the back. They are one incident away from another Wells Fargo event, customers will be gone if they don't improve.

Been with chase for 4 years recently been getting alot of over drafts I took accounting I know how to manage money but some how lately been coming up short I would not use this bank I am switching to another bank

Vicky is very unprofessional and has a lot to learn about customer service that's why I closed my savings account today and on Monday will be closing the checking account, her full name is Victoria Alvarez

Drive thru stinks. I was sitting waiting to make a deposit and mean while I'm waiting the teller helping everybody inside. Waited 25 minutes. Seriously Chase can't you guys hire another teller...geesh

We have banked with CHASE over 13 years and have never had a problem until now. I won't go into details, but the manager on duty did not help in resolving our issue, but joked about our issue.

This place cares 0 for their customers. The bankers sit around and have the receptionist has you make an appointment. One she didn’t even make my appointment.. I came back when she told me my

I got some disturbing looking quarters and a Peter Piper token. Tony did say i Can come in and exchange them but it’s pretty wild that they do roll Peter Piper tokens

Jose was very professional and helpful, and cared enough to help me with an emergency situation when my local branch turned me away. Thanks again!!

It's best to come in and do your business early in the A.M. as it can be very busy for both ATMs. Please bring back ATMs in Target and Walgreens.

We have been doing business with Chase for 16 years. This is the only branch that had rejected my deposits 2 times. Train your people better.

Hate this bank. My credit card was stuck in the ATM and I went in to ask for help and they couldn’t help. Worst customer service.

They are very lazy and rude when it comes to preforming basic teller task that other locations preform with excellence.

Waited to open a checking account no one acknowledged me their was one lady always on phone sat for hour with no help

Friendly staff and great service. Made an appointment to setup an account and everything went smoothly.

Front Teller area closed. Multiple employees standing around. Long wait to talk to back tellers.

Understaffed and terribly slow. Don't count on depositing anything during a lunch break.

The ATMs inside and outside are always broken and never work at this bank. Frustrating

Horrible , I can never get ahold of anyone to make an appointment.

Adrianna the bank teller very bad anger issues with customers

I'm not going to this bank because of the bad reviews, wow!!

How does a bank not cash checks drawn on their own bank?

This Chase is open!!! Unlike the one at 75 Ave!!!

The service has been great. Very friendly staff

Very dismissive and Not customer friendly

Long lines, unfriendly, poor service.

There professional and Curtis.

Worst bank and personal

Bad customer service

Very bad service