Chick-fil-A

2582 reviews

3580 Altamesa Blvd, Fort Worth, TX 76133

www.chick-fil-a.com

+18174230222

About

Chick-fil-A is a Fast food restaurant located at 3580 Altamesa Blvd, Fort Worth, TX 76133. It has received 2582 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday6AM-10PM
Tuesday6AM-10PM
Wednesday6AM-10PM
ThursdayClosed
Friday6AM-10PM
Saturday6AM-10PM
Sunday6AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Chick-fil-A: 3580 Altamesa Blvd, Fort Worth, TX 76133

  • Chick-fil-A has 4.3 stars from 2582 reviews

  • Fast food restaurant

  • " Located off of Altamesa Blvd and McCart Ave in Fort Worth, this Chick-Fil-A provides great chicken to the community and is a hot spot for those coming off of I-35 and I-20"

    "Tried to come back this week even tho half my order was missing last week"

    "(Second email)Hello I have gone to Chick-fil-A once again"

    "Not my pleasure"

    "This has got to be the hardest review I’ve yet to do"

Reviews

  • Zer Surigao

Located off of Altamesa Blvd and McCart Ave in Fort Worth, this Chick-Fil-A provides great chicken to the community and is a hot spot for those coming off of I-35 and I-20. That being said, lots of foot traffic means a busy location, which, when understaffed, causes a long wait. Food: No complaints on the food here. Chicken and fries were hot and crispy. The salad greens were fresh. The sweet tea was sweet, just how we like it. They did not skimp on sauces and condiments. We ordered the Cobb Salad, the Kid's Meal with 5 nuggets and fries, and the 8 Count nugget meal. Service: As mentioned, this place receives plenty of foot traffic. When we visited, there was only one person taking orders inside, while the rest helped in the back, at the drive-thru, or delivering to pick-up orders outside. I wouldn't have had an issue if it was only a couple people inside waiting, but there were several people who were waiting and making remarks. This is not a knock on the staff members - they were polite, kind, and doing their best to be quick while also keeping up the CFA image of hospitality - but I do think the management could've done better to manage the staff. I also had an encounter with the manager or shift lead. When I was going for a refill at the counter, she stood and watched while I waited to be seen. When one of the delivery couriers came inside, he greeted me and filled up my drink. I just don't see why she couldn't have offered to refill it herself as she had seen me waiting and was not doing anything else other than standing there. This was not consistent with my other experiences at CFA. Atmosphere: Family-friendly environment. Staff is kind and friendly.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 3
Atmosphere: 4
Recommended dishes
Grill Chicken Sandwich with Bacon, Chick-Fil-A Waffle Potato Fries, Chick-Fila-A Sandwiches, Mac & Cheese, Hash Browns, Spicy Chicken Sandwich, Nuggets with Fries and Lemonade, French Fries, Cobb Salad
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Free parking around the building and free parking lot available.
Kid-friendliness
Kid-friendly environment. Playscape available.

  • Lauren Arnold

Tried to come back this week even tho half my order was missing last week...well today was no better the guy taking my order outside(heavier set man) didn't act like he even wanted to be at work he didnt repeat my order back or even let me know he was done with my order just gave me my total and told me pay at the window no have a good night my pleasure hell even an F you wouldve been better then nothing at all...i get to the window get my drinks handed to me in a carrier only 1 of the 4 drinks had the lid on all the way check my order thats all shoved into 1 little bag and of course im missing a 12 count nugget im steadily saying excuse me as the window is wide open and everybody is just playing around including the manager i finally get the man's attention he looks at me crazy when i tell him im missing the nuggets he hands me the box no bag to put it in i get home which is 2mins away go to get out the car and of course the crammed bag splits open, go to eat theres not 1 polynesian sauce that i asked for only 2 honey mustards go to eat my frys there so cold even the kids didnt want theres and everybodys food is so cold my chicken sandwhich is slapped together and all crunched up and falling apart from being crushed at the bottom of the bag & of course there was not 1 pickle the kids are missing nuggets in the box i ordered 2 12 counts we got 9 in one box and 10 in the other... needless to say we will not be coming back to this location it has gone so down hill somebody needs to get in this location and do some serious training for the entire restraunt before it loses all business
Food: 1
Service: 1
Atmosphere: 1

  • cayla hernandez

(Second email)Hello I have gone to Chick-fil-A once again. They charged me a fruit cup which I did receive but was not wanted. I didn’t get any chicken minis I didn’t check the Bag before leaving. I am very upset with this establishment. On Fri, Sep 1, 2023 at 6:12 PM Cayla Hernandez (my first email) wrote: Hello! We usually enjoy our Chick-fil-A with no issues maybe forgotten sauce but we keep some at home. Today everything was very off. We ordered a spicy deluxe with Colby jack cheese & there was pepper jack cheese on the deluxe. Which my husband is not a fan but I said okay switch me mine was correct. We took one sip of the sunjoys & it was as if diet lemonade had been mixed with the tea rather than normal lemonade. It had an after taste. Last and not least when we looked at our daughters dinner (she’s one) the 5 count nuggets it was basically only 3. We tend to enjoy Chick-fil-A on fridays but today it was a very disappointing story. Oh and the scan was down so I had to look for my debit card to pay rather than use my points.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

  • Benjamin Bohn

Not my pleasure. This was my first visit at this location and it is not run like other CFAs. There was the line of cars which is typical at any CFA at 3pm, but only 1 couple inside, and then me. The dining area was empty. There were two people at the front but only one taking orders. The other person was just standing there talking with a growing line of customers. The person taking orders seemed disinterested in anything. The assistant manager was standing nearby joking with other staff while wearing his hat backwards (I’ve never seen that before in any other CFA). I placed my order, took my receipt and drink and sat down. Twelve (12) minutes later my drink is empty and food has not arrived at the table. I went to the counter and explained this to the assistant manager. He looked at my receipt, looked at the board, asked my name, and then packaged my meal. He said my order never appeared on their board, but I had my receipt with time and date so I was able to have a meal. Maybe it’s the location, maybe it’s the lack of training, or something else the owner / operator is missing, but this place is not run well.

  • Nikki Lopez

This has got to be the hardest review I’ve yet to do. And to be fair, it only represents this location, not any other franchise location. We did a mobile curbside of 5 meals and shakes to celebrate for the birthday boy. ( we know it takes time for these orders especially after 5…so I ordered with ample time)We drove in, input our number for our parking and within about 5 minutes it said it was on its way. A little over 10 minutes go by, and the order cleared from my app … without any food delivered. So needing to now get off, they proceed to make me wait inside for another 10 -15 minutes. Reviewing my order I realize only HALF my order was in the bag, so going back in to explain I’m missing shake/meals, the young man says “he’s getting it” which after another 6 minutes I ask if my order is complete… and they finally retrieve said complete order. NEVER have I experienced quality service from this place but today, today was the icing on the cake ( if you’re one for puns) on the birthday dinner we had so eagerly planned.
Service
Take out
Meal type
Dinner
Price per person
$1–10

  • Gabriela Urena

I ordered with a young man who was standing in-front of the speakers, he did not give me a receipt, I expected it to be in the bag and it wasn’t. At the window I asked for buffalo sauce and ketchup and the young girl with the long brown braids rolled her eyes and threw them In the bag. She then asked if those were my cokes to a fellow coworker, didn’t get an answer and still prices to hand them to me, either way I said thank you but did not get the usual “my pleasure” response, my chicken sandwich did t have any pickles, and I had ordered it with extra pickles. Both my fries and my daughter’s fries were cold. I tried calling the restaurant several times but continued to get a busy tone with no answer. Bad customer service and blabs food! Wont be coming back.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

  • Darris Patton

I ordered Chick-N-Minis and as a suggestive sale, I added Hash Browns. I had limited time (on my break) and as the line began to move slowly, unfortunately, I got stuck and couldn't move. Anyway, finally I paid for my meal, got home less than 5 minutes away and my food was cold. I eventually looked at my receipt and learned I was in line for 9 minutes. Bottom line, I guess fast food restaurants no longer leave your food under the heat lamps until right before it's your turn to pay at the drive up window to retrieve your food. I did email my review but never received a response Oh well, bye food high priced Chick-fil-A
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 1
Service: 3
Atmosphere: 1
Recommended dishes
Hash Browns, Spicy Chicken Sandwich

  • Jenn Rimbey

Everything has been good at this location except for the junk on the patio and in the storage area under the play area that is sometimes visible from the drive through. Whenever they move the large lean-to on wheels (the size of a small shed) you can see the mess under the play area. Not sure why they think chick-fil-a should look like it's owned by a hoarder or like a homeless camp on the patio instead of nice outdoor seating.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 1
Recommended dishes
Chick-Fil-A Waffle Potato Fries
Recommendation for vegetarians
Somewhat recommend
Vegetarian offerings
Not sure
Vegetarian options
Side salad
Parking space
Plenty of parking
Parking options
Free parking lot

  • Jessica Sandoval

Worst Chick-fil-A ever! People in the drive-through were so rude I could not understand his mumbling he was covering his mask with the iPad.. I asked for avocado ranch and he said I need to order a salad or they cannot give it to us. I told him I will pay for it. He says “I will put it down, but that don’t mean you’re going to get it.” I get to the window and ask if I can have an avocado ranch sauce and they tell me n o he already told you back there. My order was wrong, They gave me 12 pieces instead of the eight piece that I ordered. My sandwich had pickles which I asked for no pickles. They said I could not have the sauce , even if I paid for it. The manager rolled her eyes at me and gesture, her hand for me to get out of the way.
Service
Delivery
Meal type
Dinner
Price per person
$30–50

  • Ms. Rob

I went to this Fort Worth location yesterday for breakfast through the drive-thru. I parked in the parking lot to eat because I had an appointment and wanted to put something on my stomach before my day started. Well I started chewing what seemed to be rubbery chicken. I spit it out and it was raw chicken! It wasn’t the only piece though. It was a lot. I don’t know how someone could have missed that when they were cutting it up putting it in the bowl. I went back through the drive-thur and gave it back to the manager. She seemed very nonchalant about it so I just asked for my money back. I hope no one accidentally feed any of this chicken to their child yesterday because I certainly ended up with a stomachache. Very disappointing Chick fil a.

  • Tyler Jordan

THE WORST CHICK-FIL-A I have gone to. The guy taking my order you couldn't hear a single word he was saying, was mumbling the entire time. I ordered a 12 count nuggets with a large fries and large sweet tea. The only part of my order he got right was the large sweet tea. I ended up with an 8 count nuggets had to change my fries to a large at the window only to come home and realize I was given an 8 count. They also didnt ask if we wanted dipping sauces. The past months we had so many issues with them getting our order wrong. Will definitely start going to a different location from now on. Very disappointing.
Food: 1
Service: 1
Atmosphere: 1

  • Eric Hinkle

The Chick-fil-A in N.Richland Hills is AWESOME. They look out for their Vets, with those who protect and serve the public daily-Law Enforcement and Fire Fighters, and provide a friendly, attentive and nicely discounted experience to those who served and serve. This place is the best. Note: Not all Chick-fil-as are like the one in N.Richland Hills. The one on Alta Mesa gives very little discount to those who served, so go to N.Richland Hills for real service.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chick-Fila-A Sandwiches

  • Jen M

Terrible experience The Drive Thru woman named Alicia or Alisha is very Rude. She doesn’t have a mice day or smile. I had. Online order and the employees that are outside were taking a while to take the orders so I pulled up to the speaker box & i said i have an online order and gave my name , when I pulled up to the window Alicia or Alisha said i need to tell the order to the employees outside and I need to pull up and if Not They will call the police. I pulled up and called Corporate because ive had terrible experiences with Attitude from Alisha or Alicia.
Meal type
Breakfast
Price per person
$1–10

  • Analilia Lujan

Love chick fila food is great. The service I can't agree with. Well first I ordered 2 cob salads one avacado and one ranch well I only received one so I had to ask for my second one. Then they gave me the wrong dressing in the last one so I had to go inside and request the Change. And to top it all off when I got home we were missing two medium fries. As a friendly reminder please check your orders before leaving this place.
Service
Take out
Meal type
Brunch
Price per person
$1–10
Food: 5
Service: 1
Atmosphere: 3

  • Olivia Adams

Went on a Saturday. It was busy, I ordered thru the app and parked in curbside to pick my food up. Checked in on the app at 11:57am. Didn't get my food until 12:18pm, no sauce or utensils in my bag as requested in the app so had to go in for the sauce. Curbside doesn't seem to be a priority at all. I live closer to this location but will make the drive to the McPherson one from now on because they never miss anything in my order and curbside is the same priority as everyone else, never have to wait long even when their busy.
Service: 1

  • pilc5ify

I don't know what happened to this place. You can't even ask for more than 2 salsas at this location now. Why? Salsa is not expensive and it really makes the breakfast. And I know it's not just a temporary ordering issue because they've been doing this for 6+ months now. What a weird hill to die on, especially for a Chick-Fil-A. Until they fix it, I'll just get my breakfast at a different location.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 1
Atmosphere: 5

  • Anthony McGee

I was walking from my driveway to my door and my bag busted; all my food went to the ground. I called the store and spoke with Mike who was awesome! He apologized and he personally delivered my food to my house. He also added a couple of hot chocolate chip cookies! Great Customer service
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Spicy Chicken Sandwich, Cobb Salad
Vegetarian options
Trying to eat healthy

  • Octavia Williams

I absolutely love this place. They have the longest lines throughout the day however they always get the lines moving swiftly. The are slightly pricey but definitely worth it. If you have not already, make sure you download their app for amazing deals/free stuff. My son had fun playing in their play area (it is pretty limited). The staff is phenomenal here. We had a minor issue yesterday and the manager quickly resolved the issue. I tried the mac and cheese everyone has been talking about but it was just ok to me.

  • Dan Bly

Hey owner/ manager, Please put more people (ie more than 1) on the front cash register. This place only had 1 person working the front register, several folks milling around with boxes, and overall just seemed disorganized compared to 99% of other Chick-fil-A's I have visited. My suggestion: Call Kingsville, TX or Corpus Christi,TX as their locations eem to run extremely well.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 3

  • Anibal Almanza

POS SERVICE! This place is a joke! They pack half your order and call it a day. Poor leadership, lack of training how do you manage to pack half the order when it’s clearly on the receipt what is paid for? How do you mess up something so simple? Owner needs to invest more time on training staff and holding those accountable instead of building play houses on his parking lot that no one uses.
Service
Take out
Price per person
$50–100
Food: 1
Service: 1
Atmosphere: 1

  • groovy .rissa

Chick fil a is known for their service- this one needs work in that area. We ordered 2 salads and a few other things. Got home and no dressing for the salads. So I drove back and explained. They would only give me 2 dressings - even though you get 2 PER salad. I said I had 2 salads and she wouldn’t give me the other 2 dressings. I even spent more money when I went back to get a $5 milkshake. Jeeze.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Service: 1

  • Maria Russell

I Love Chick-fil-A the food was wonderful the Mac and cheese awesome I had not been there in a while because I didn't live near one so I moved on altemesa and thought I would go there yesterday and I am glad I did the chicken strips were great well everything was great I definitely will be back I read some of the reviews and I was very disappointed I hope to God that I will not be coming back on here to write a bad review because I will
Food: 5
Service: 5
Atmosphere: 5

  • Taylor Carr

Cfa is always friendly but not them. A bunch of young adults that are rude. One Hispanic lady at the window asked for my name with a full mouth of food, mayo all on her face, then just handed me the food and proceeded to talk to her coworkers who were just there standing. I also don’t know if he was a manager or lead but the guy didn’t even correct her
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 1
Atmosphere: 1

  • Dionne Ashley

I never thought I’d say this about Chick-fil-A, but I’m disappointed. The chicken is dry, the fillet itself is puny with no batter, and I’m pretty sure they forgot to salt the fries. The fries also taste like they were cooked with grease from something else (in other words, they taste funky). After a 30 minute wait, I feel like I wasted my time. This is the first Chick-fil-A experience that has left me feeling this way about their food. I doubt I’ll be back to this one.

  • J U Romo

The best Chick-fil-A in my area. This one has two drive thru lanes and it moves faster than all the others. There is also a lot of open parking space. My order is correct all the time as well and the employees are good with people.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Market Salad, Spicy Chicken Sandwich
Parking space
Plenty of parking

  • Alicia Olalde

The Hispanic women forgot to give me my jelly no big deal I go Inside she hands me two note we got several meals I said can I have more she says Wellll you didn’t say how much you needed and yelled there’s condiments over there and pointed to the corner in a very rude tone and did not say my pleasure register 1 team member Nancy 8:37 am I’m not sure if she was Nancy or not but that’s what my receipt says
Food: 5
Service: 1
Atmosphere: 1

  • Scenay H.

Just leaning below average. The only chick fill a where the fries can be overcooked. Not fresh. Or the buns not fresh. Last time I went inside I had to ask them to wipe the dirty counters where drinks had spilled. I could not believe no one bothered to clean what was in plain sight.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 2
Atmosphere: 2
Recommended dishes
Market Salad

  • Ram Trejo

So today about 9:32pm I stop by this location and I order all my food once I got home I started eating my chicken sandwich and the bread was cold and hard. The fries were cold and soggy, and my daughter got my fries and put them in the table out the box and there was a German cockroach very disappointed of this location this is the last time I’m going to this location hopefully management sees this review and clean up that place

  • John Alexander

I’ve been to this location 3 times for a grilled chicken club and every single time they have messed up my order. 2 of the 3 times I’ve literally gotten just a patty on some dry bread and this last time it looks like someone literally ate a piece out of the chicken! I’ll drive all the way to the one on Hulen before I stop here again! Terribly ran restaurant!
Food: 1
Service: 1
Atmosphere: 1

  • Qusay Turki

Bunch of disrespectful kids are ruining this place, the have zero respect to the customers . They had me waiting 20+ minutes just to find out that they gave me the wrong order. When I reached out to chick fil a customer support I literally get nothing back
Service
Delivery
Meal type
Other
Price per person
$30–50
Service: 1
Recommended dishes
Chick-Fila-A Sandwiches

  • Wayne Maxwell

This was very disappointing today. This location has always been quick, but today 23 minutes for only a 4 piece mini. I saw 2 workers in the service are, I guess the shift leader sad no one showed up. CFA was always known for seedy drive through, but not today.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 3
Service: 1
Recommended dishes

  • Scooby Leigh

What a wonderful business. This was my first time visiting, and the whole experience was pleasant. Even though they were slammed inside and out. I was able to get my food quickly. It was fresh and, of course, delicious.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chick-Fila-A Sandwiches

  • Tina Frausto

As I pulled up to the window, employee (Danna) began speaking to me in Spanish., I let her know that I hated it with a passion. Also, you have a no working number, and your email on receipt, unable to contact through mail so, had to publicly post. Sorry
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 5

  • Shanta Brumfield

I used to be a regular at Chick-fil-A in 2015 and 2019. However, I recently decided to give it another try, and unfortunately, I was disappointed with the quality of the food. The chicken in my sandwich was dry and cold, and it seemed like it was just thrown on the hamburger bun. As a result, I have decided not to go to Chick-fil-A again.
Food: 2
Service: 2
Atmosphere: 4

  • Russell Bleeker

Food is always good, but messed up my order 2 times this month!asked for lettuce on the side because I don't like soggy lettuce lol, well I got the lettuce but They forgot the buns on our sandwhiches!!! I was absolutely shocked. Called them, and They give us 2 original sandwiches for our next order but it doesn't even cover what we initially paid for. They have always been nice and kind.

  • Marissa Villegas

I thought it was a mistake. Yet it’s not anymore. Many times forgetting my food, condiments and I order large drinks or whatever and I get charged for it to never receive it. It’s my money and then I obviously don’t want to drive back. I officially hate this location and will never be back. No other location does this and I’ve gave this location many chances.
Service
Take out

  • D W

Chick-fil-A Drive-Thru Dinner Theater the only one I know of in the U.S. As I drove through the drive-thru to pick up a chicken sandwich I thought I was in Tahiti! Asking what all the hoopla was about, it seems the staff performs a live show on Saturday evenings for those that are driving thru to pick up food! LOL!!!! You've got to love the creativity even if you don't eat chicken!

  • Geneva Convention

Have been going to this chickfila for 20 years. In about the past three or so years, they have consistently gotten our orders wrong while at the drive thru. I believe the current high rating was because this location USED to be good. Not anymore. We will be going to the chickfila on byrant irving
Service
Take out
Meal type
Dinner
Price per person
$1–10

  • Dizzi Davis

This is the only chik-fil-a where they are going to mess up your order 8/10 times. They’ve grown accustomed to this type of service and are unbothered by inconveniencing you. However, they’ll fix it, often accompanied with an attitude.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 1

  • Melinda Maldonado

Love Chick-fil-A but when I ordered she didn't scan my phone for Points and said they did it at window. When I get to window one manager was rude and said No they don't scan phone at window they should of scan it when I ordered..Other manager guy said take my number and receipt and honor her points.. NO CALL BACK..
Food: 4
Service: 2
Atmosphere: 3

  • Pink Light

This location does not give the Chick-fil-A experience, absolutely horrible. The nuggets were salty and over-fried, the fries were soggy and even the famous lemonade came watered down, no sugar!! This location was far from my home, if it wasn’t, I would’ve returned the meal.
Price per person
$10–20
Recommended dishes
Nuggets with Fries and Lemonade

  • mariahnixon

I ordered online. Took me 20 minutes to get there and still had to wait 20 minutes to get my food. A car pulls up after me and leaves with their food before me. I called to get some kind of explanation. The girl that answered the phone was rude and unapologetic. This is the only location I've ever had an issue with. Its probably best to shut this location down.

  • Jonny B

Very unprofessional workers…. Got my order wrong after repeating it 3x then told me I could not have a bowl knowing they have bowls in the back. The lady working the drive thru was so stuck up and rude when taking my order very unprofessional..
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 1

  • Victor Aguirre

I don’t know what happened to this location. They used to have the best customer service, NOT ANYMORE! Last 3 times I’ve been, chicken was either burnt or super dry. People at the drive thru are just rude and careless, now it seems that being rude and mumble is a requirement to work there. Not going back to this location
Food: 1
Service: 1

  • Janell Enrriques

The Chick-fil-A Chicken Sandwich has a whopping 55 ingredients, including MSG, Sodium Aluminum Phosphate, Potassium Iodate, and Dimethylpolysiloxane. Many of these additives are linked to several health risks, and some are banned or heavily restricted in other countries, Food Babe reported.
Food: 1
Service: 1
Atmosphere: 1

  • iris rivera

Food is always great. The customer service has dropped big time. No more "my pleasure" or even a "thank you". I always felt welcome when they would say that. Now I say thank you and they give a look. It's sad.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 1
Atmosphere: 3

  • Jay Adams

Probably the worse chick-fil-a in the DFW metropolitan. They will get your order wrong going through drive through for sure.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 2
Atmosphere: 2
Recommended dishes
Chick-Fil-A Waffle Potato Fries, Chick-Fila-A Sandwiches

  • Malcom Thompson

This has to be one of the most rude chic fil a I have ever been to. I simply told the I had rewards to redeem and the black lady at the window was like you didn't tell me that when I said it 3 times before she scanned my app. I shouldve pulled away when the man who was taking my order was so rude. Im never coming back to this location

  • Douglas Pentecost

It's a simple chicken sandwich and a pickle chip, but it's always good. You get what they advertise, a really tasty chicken sandwich.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Chick-Fila-A Sandwiches, French Fries

  • Drew Balen

Manager was the nicest gave us free cookies and milkshake for our win and was personally the best experience at chick fil a i’ve ever had
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Spicy Chicken Sandwich

  • loretta Jaynes

Love eating in a place where employees still show appreciation and kindness to the customers. Rare and far between. So grateful an employer still finds the importance of a good staff!
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

  • Alfonso Gonzalez

We had a birthday party at home and bought several trays of chicken tenders, fries, rolls, ice tea and lemonade and their special sauce. The food was warm, fresh and delicious.
Service
Take out
Meal type
Dinner
Price per person
$50–100
Food: 5
Service: 5
Atmosphere: 5

  • Linda Lopez

While washing my hands in the ladies room, I saw a female employee exit one of the stalls without washing her hands. I followed her back into the food area and watched her clock in and then went into the back of the prep area. Needless to say I left quickly without buying anythibg! Yuk!
Atmosphere: 1

  • Lety Ramos

The workers are awesome! So considerate and caring, one of the workers overheard my mother order a tea with no sugar because she wanted to buy an apple turnover from the Arbys down the street for dessert, he surprised her with one when we were done with our meal! Above and beyond, made her week!! More

  • Carl Neuenfeldt III

I could not be happier with my experience at this Chick-fil-a. Our food came out quick despite it being busy. The staff was great and fun. And Christopher makes the best sunjoys. They’re so good you’ll be walking on sunshine!
Service
Dine in
Meal type
Lunch
Price per person
$10–20

  • Monica Wilson

I went through the drive thru and the Staff were Efficient and Pleasant! My food order was Correct and Good Tasting!
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Mac & Cheese, French Fries

  • Ryan M

Worst Chick FIL A ever. Took them 30 minutes to fill my curbside after I arrived and checked in. I went inside and found that they were serving the drive thru reasonably well but everyone doing dine in and curbside was being totally neglected. Employees were super unorganized and clueless.

  • Zahra Mirzai

Super busy location almost all the time, Monday through Friday day crew (mngmt & staff) is efficient, professional and friendly. Night and weekend crew (mngmt & staff) lackadaisackle, rude,stone faced, innefficient and unprofessional.
Food: 5
Service: 3
Atmosphere: 3

  • Joseph Copeland

Worst wait in drive through i have ever experienced. I cannot believe this location. If the whole of Chick-fil-A gets this bad then Popeyes is on the move up. 40 minute wait to order. 20 more for food. Top it off order was wrong and cold. My drink was warmer than the chicken...

  • Blake Henderson

The organic component of the food is what attracts me here. It is healthy. I don't have to worry about gout or arthritis flareup.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

  • Ellen Valdez

I would say 0 stars but can’t. Worst service for a pick up order ever. Had to wait in line for nearly 10 minutes just to get 2 freaking salads that are already prepared. Fuxken got to be kidding me place is a joke and a blemish on all chick-fil-a’s reputations.

  • Rhonda Mitchell

The traffic management sucks. Placed mobile order for curbside as I pulled up to restaurant. Took 20 minutes to get to curbside spot. No one ever came out after entering parking spot #. Went in with it raining to retrieve cold chicken strips. :( More

  • Peter

They be having cute lil decorations but they always somehow find a way to mess up the orders. Not to mention their menu around the breakfast chicken minis is weird. They only sell the 4 count.
Food: 3
Service: 2
Atmosphere: 5

  • Emily Velasquez

The food was just really good today. Shout out to whoever the cook(s) were today. Thank You for crispy nuggets!
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

  • Lakesha P

I ordered a #2 with American cheese. I cut the sandwich in half so I could eat half now and save the other half but it was so tasty I decided to eat the other half. The temperature and taste were great until I pulled a long hair out of my

  • Diane Hoppe

This used to be my favorite store. They still get every order correct, but quality of food has gone down. Mac N Cheese tastes like it’s been around awhile, and sandwich bun was dry. Some days are off for any place, but what will keep me

  • Louise

Came to try the NEW Carmel crumble milkshake and the girl gave me one with Oreo cookies in it. Me not knowing, I looked it up sure thing it’s not made out Oreos NOV4/23 at 3:30
Service
Dine in
Atmosphere: 3

  • Artie Heggins

It's cool until the manager start making up fake policies.. I'm talking bout ms christen I think that's her name she rude and she be trying to charge for sauces
Food: 5
Service: 2
Atmosphere: 3

  • Destiny Janai.

The food wasn't as pleasant unfortunately... not as hot as usual and the chicken sandwich looked near burnt.
Meal type
Lunch
Price per person
$10–20
Food: 2
Service: 5
Atmosphere: 5

  • Carlos Pizarroso

I love chick fil a. Eat there 3 times a week at minimum. This location took forever to get my food and the dine tables were all disgusting. Bad location
Food: 1
Service: 1
Atmosphere: 1

  • Lamar Archer

Customer got into a argument with worker worker had bad service and attitude guy went to car to grab gun I got out of there the end horrible experience
Food: 1
Service: 1
Atmosphere: 1

  • GxsrLady Love

Normally when I come here the food is awesome but today I went my box of hashbrowns was full of grease, it soaked the box and the bag. The hashbrowns look a mess. I was very dissatisfied with the meal.

  • LeeLee Love

I love this place but today i wasn't satisfied. My chicken sandwich looked looked i got out from Jack n da box.. It was so thin i might have got the chicken that was the runt of the group... …

  • J J

If you are looking for a Chick-Fil-A in the DFW area this one is the best. There is always drive thru themes and giveaways. Make sure to get hooked up with the texting alert for deals and specials!

  • Isaac Mendoza

Just got chick Fi la and I just got the worst chicken sandwich ever. This sandwich is super burnt. I’m very disappointed because I come here often and it’s usually good but this is just terrible.

  • LaTonya Copeland

This location refused to give me extra condiment even when I offered to pay. I was refused one extra salad dressing. As much money as we give this location, that is ridiculous! More

  • Mz Starr

I'm not sure who was making the food today at The Altamesa location. But Epic fail. My bun was dry & crumbly like old bread & broke in half. My Fries were cold & unsalted.

  • Britney Mccullough

Having a fly in salad is ridiculous!!!!
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

  • Joshua Marquardt

Their waffle fries taste the boy scouts that I used to know. No to mention their cookie taste just like the girls scouts. Overall, granny would be proud.

  • Adrian Garcia

It seems that this Chick-fil-A is always full, but their food is always great regardless. Really like how this establishment did the Green Receipt Day.

  • Azucena Olmos

The workers attitude is trash not friendly at all and got my order wrong and charged me more then what I ordered
Service: 1
Atmosphere: 1

  • Scott Semien

Don’t be afraid to check your items in front of them at drive through window.was reassured twice I had four dressings only had two in the bag… :/

  • Chris Wawee

We waiting for the wrong order they didn't give the right order to me twice so I gave up ..
Food: 1
Service: 5
Atmosphere: 5

  • Angel Puentes

Went through the drive thru ordered a 50$ order & when I got home my fries weren’t in there & my drinks were wrong
Service: 1

  • Donald Duck

Hot day and busy day got the order correct just forgot my sauce that’s all.
Food: 5
Service: 5
Atmosphere: 5

  • Charles

Chic Fil A will always be the standard of customer service, and food was as good as always.
Food:
More

  • Melinda Elkins

One of My favorite breakfast items at Chick-fil-A! The chicken minis! Yummm!
Service…
More

  • Vj Smith

Love them nuggets and the staff is amazing …
Service
Dine in…
More

  • Dean Rowlette

My spicy chicken sandwich was not fresh at all. Won't be going back here.

  • j v

they get my order wrong often and today my sandwich was burnt

Similar places

Chick-fil-A

3085 reviews

4332 Hwy 360, Fort Worth, TX 76155

McDonald's

2687 reviews

3901 Airport Fwy, Fort Worth, TX 76111

Chick-fil-A

2266 reviews

2401 N Tarrant Pkwy, Fort Worth, TX 76177

McDonald's

1985 reviews

9559 Clifford St, Fort Worth, TX 76108

Chick-fil-A

1946 reviews

549 Carroll St, Fort Worth, TX 76107

Jack in the Box

1928 reviews

1001 South Fwy, Fort Worth, TX 76104

Chick-fil-A

1897 reviews

4913 Bryant Irvin Rd, Fort Worth, TX 76132

McDonald's

1860 reviews

14100 Center Station Dr, Fort Worth, TX 76155

McDonald's

1494 reviews

5901 Bryant Irvin Rd, Fort Worth, TX 76132

Jack in the Box

1476 reviews

515 S Henderson St, Fort Worth, TX 76104