I slept before writing this to be as factual as possible. I called in asking if they replace rear backup cameras and was told yes and to bring the vehicle in for an estimate. I set up an appointment for Monday 7:30am and arrived to drop off my vehicle. When arriving, I told the rep. that the backup camera turns on and off and needs to be replaced. I was told there was a non-refundable diagnosis fee of $139 ($151 w/tax). I asked of the fee would be rolled into the cost of repair and I was told No. Ok, fine. Their shuttle service dropped me off at work. By noon I had not heard anything so I called and was told they were still working on an estimate but it could be several days before finding a part due to chip shortages. A few minutes later I received an estimate of $1,122 to replace the rear backup camera, not including thr $151 I had to pay for the diagnosis. The part charge was $522 plus labor. You can find an OEM part from a dealership for $260 online so CBA is charging a 200% markup. Labor cost of $600 assuming a rate of $150/hr puts the labor time of four hours. To replace a rear backup camera, you only need to remove the top carpet lining in the trunk, the left tail light, and four nuts holding the tail piece in which the camera is housed. The factory repair manual gives a time of two hours. I refused the repair, ate the $150 diagnosis fee which is unethical to charge when I told you what the problem was, and bought the part online. This place hides behind its "Christian" name but will screw you like the devil it is.

I love ABSOLUTELY EVERYTHING about Christian Bros Automotive!!! I CANNOT SAY ENOUGH WONDERFUL THINGS About CBA!!!! From the fact that you take & make appointments and you keep them on time, then you let everybody know as they're sitting in the lobby what's going on minute by minute with your car and then the comprehensive exam that you give afterwards is absolutely phenomenal!! I would never have known that I had 10% brakes left so I definitely appreciate that! I will never go anywhere else to get my oil changed! Your specials that you put on Facebook are wonderful too. I tried to tell everyone that I can about them and even have two or three more people coming to see you when it's time to get their oil changed because I went on and on about y'all! Thank you for doing such a good job and for being in business! Oh yeah your front office staff is phenomenal, not to mention your techs and everyone else is so very kind and friendly. Because of your kindness I once went to a Christian Brothers Automotive in Atlanta and it was absolutely the anti-experience that I've had with y'all so whoever you have in your store certainly makes a difference Andy! Bless you!!!

I scheduled my appointment online on a Friday for Monday morning. I of course don’t know much about cars so I walked in nervous and expecting them to notice my lack of car knowledge right away and take advantage of it. Far from it! Vicky was so welcoming and made me feel completely at ease. Dropped my vehicle off at 9, got a text soon after. It’s great that you’re able to communicate via text. By 3 I was told what was wrong and how much it was going to be. I gave the go ahead and my vehicle was ready the next day at 1pm! So kind, fast and honest with the quote I was given because that’s what I paid. I will def be coming back. Thank you Vickie for being awesome and Kaytlin for checking up on my vehicle after I had already picked it up.

Be extremely careful and check EVERYTHING behind them. I got a battery replaced that gave out a few months later. Whatever, still covered by warranty. However when I get to the office they tell me they don't even stock the kind of battery that was in my car--because they LEFT the old battery and charged me full price plus labor for the new one. Now they "can't help me" because they "don't sell this brand", and I'm out nearly $300. This place will scam you! Stay away! Edit: the super start battery was what was in my car already when I purchased the new battery. I cannot produce a Delco battery because it was not given to me. That was the scam part. Also one call when I am at work does not mean "several" attempts have been made.

CBA is an A1 business. They are friendly and courteous, straight forward and always on task. They made me feel at ease when my car broke down in the middle of a journey. Their service os A1 too and they communicate very well verbally and also by text so that you know exactly what is wrong with your car . You will be able to read what urgently needs to be done and what is recommended. They will also communicate to you what are good on your vehicle. Once you decide what you will be able to do, they will get the work very well without delay. They also give complementary rides to your home The best mechanic shop , ever. Nii-Boye Simpson-Rodgers

As recovering skeptic of the car repair industry in general I am so thankful to Christian Brothers. (Space Center blvd) I was impressed with the level of customer service..truly VIP. Every single one of them was smiling, pleasant, knowledgeable and explained the issues thoroughly.They offer you a shuttle from/to where you need to be. I also appreciate the text updates I received through the process of the repairs. This level of service is a rare find these days. I was also impressed with how clean the facility was. Now ...I don't hope for car trouble, but if needed, I will be calling them in the future.

I went to Christian Brothers at 11600 Space Center for my suv. They ran a $200 diagnostic, there was several things came back, most important front brakes and a new battery. I Let them do the job , cost me 1400.00. Less than One month later ,had breaks lock up and break dust everywhere on tire rims! Also RPM was going up to 4000 going 20mph. Had it towed back to Christian brothers. They wanted another $200 diagnostic. I said they just did it less than one month. They told me one thing and it was another. Very dissatisfied with them. Will not go back. Had it towed elsewhere.

I've been going to these guys for a few years now. They are always friendly, educational, and accommodating. I run a local non profit dog rescue and so they try to make sure not to have my vehicle for too long. I usually have a rescue dog with me and they never complain about it. They are very loving and warm to any dog I bring and I never feel as though I'm inconveniencing them! They always make sure my vehicle is safe to be on the road and is always a pleasure working with them! Incredible group of people! I don't think I'll be going anywhere else!

I have a 2011 Subaru Forester. A couple of weeks ago the temp light started flashing sporadically. Topped off the coolant. The problem persisted. A friend swears by Christian Brothers, so I gave it a shot. Had my car back in a couple of days. Very professional and courteous. Fantastic that they have a shuttle service to take back home or to work, also to pick you up when your car is ready to go. Danielle is just the best! My little Subaru has some miles on her, so I will most definitely use Christian Brothers again when it's time.

Went in for an oil change and tire rotation today. Very polite and friendly service, started at my scheduled appointment time and waited in their clean waiting area a reasonable amount of time for them to finish (+/- 45 min). Service reps text me with a multi-point inspection report with pictures and frequent updates while I waited. This will be my go-to auto service place from now on. Found out they also perform inspections on motorcycles so I brought mine in. I was told to walk in when I called. 10 min, 15 tops. Great service!

I wanted so badly to use C-brothers. Close to my home, local owners, etc. but $200 to diagnose on top of repairs is not my style. If i didn't use the shop to make the repairs then by all means charge me. But if I keep my car there and get it fixed...there shouldn't be a fee to diagnose the problem. AND...I already had it diagnosed twice with the same results so connecting the machine to my car and letting it read for 30 secs...doesn't cost $200 in labor. Office staff was very nice though.

I got my front grill active shutter fixed. I knew it was gonna be a while to fix. I dropped it off Monday, got it back Wednesday. The first two places I took my car to went even sure what the active grill shutter was. So when I got the estimate via text with pictures advising it's a 3 hour job, I was pretty relieved. Especially since my inspection sticker expired in 2 weeks. I got the work and inspection done there and couldn't be happier. If definitely go here for future work.

This is the second experience I’ve had at Christian Brothers and I am so impressed and happy with how efficient, expedient, and customer-service oriented they are. I was new to this location and needed my car inspected. I made an appointment online and was in and out in 20 minutes. I hope my vehicle doesn’t need any expensive work anytime soon but my two outstanding experiences have made me confident that I can trust Christian Brothers to be honest and competent.

I’ve been going to Christian Brothers for over 15 years and this particular location since 2013. My most recent visit was for an oil change, but I’ve used them for all my automotive needs over the years. They’re always friendly, respectful and honest. Unlike some places I used in the past, I never feel like they’re talking me into service add-ons that I don’t need. The shuttle service is convenient and much appreciated. Great job and keep up the good work!

My first experience at CBA was flawless. I needed a broken motor fixed for one of my car windows and was given the run around from 2 other auto shops before I made my appointment with CBA. All of my needs were addressed and my window was fixed within 24hrs opposed to the 2-3 weeks other shops estimated. Being able to text questions was also a huge plus to this lil millennial! CBA will definitely be my first choice for any of my car needs going forward :)

Terrible service, I booked an appointment for 2 pm and didn’t have my car seen until 2:47. and then they didn’t finish until 4pm. My daughter and I were waiting for an hour and a half to be picked up because of this. If you say 2 then it should be 2. Not almost an hour later. Also I was asked if I wanted to book for 5pm the day before and responded with a yes not even 10 minutes later. They said that it was already booked 40 minutes after that.

I usually get my oil changed at the dealer. However, I spent 3 days resetting passwords and attempting to get into the dealer website to schedule service. Finally, I went onto Christian Brothers site and in 10 minutes I had a reservation for 2pm the next day for an oil change and inspection. I arrived and in 30 minutes, I was back in the truck driving home. I barely had time to sit down…. The price was fair and I will definitely go back!

My experience at Christian Brothers was fantastic! I found a special price on an oil change when I goigled oilchange coupons. It was not a coupon but a special deal they are running through January for a full synthetic oil change. The employees were very nice and attentive. The only extra charge I had was for an extra quart of oil because my vehicle uses 6 quarts and not 5. I was very pleased with the service. And will definitely return.

I have used Christian Brothers on Space Center for several cars that needed repair or maintenance. This place is awesome!! Service is always impeccable and fast. Everyone is polite and friendly, they communicate every step of the way, and do everything possible to make a sometimes stressful situation with car repairs manageable. I appreciate them so much, trust them entirely, and will use them for any vehicle needs in the future.

Dropping off your vehicle for repairs can be a scary experience. However, once I arrived the staff was professional, respectful and kind. I was informed of the status of my vehicle and the findings by text almost at real time. It was a vey positive experience and the best part our truck is back on the road and was completed in one business day. We are repeat customer and will continue to be. Thanks for your service

This was my first visit to Christian Brothers although family members have used them before. The entire experience was so pleasant, painless and efficient. I gave them a review of what I needed and they replied with each job and cost and let me decide which repairs I would choose. Communication was thorough. Work was done so quickly and smoothly. And did I mention the shuttle service? Thanks Christian Brothers.

Top notch customer service and communication. Initially took our Volvo to Bayway Volvo for AC repair; after 8 days Bayway still had not even looked at my vehicle. They couldn't even tell me when they would; even though I had an appointment from the very beginning. Took the car to CBA on Tuesday and it was ready to go by Thursday. Definitely recommend and we will go back in the future.

Mr. Ken was very professional and understanding. Mr. Robert sent a video addressing the cause of the issue. The shuttle service was outstanding and I enjoyed my trip over to the location. The location is very beautiful as well. The receptionist is very nice, attentive, and pleasant. I will be back in the future. Thank you for your time and your amazing team you have there!

Always a great experience. Shout out to Ken who treats me as a friend and not just another customer. I know they don’t make much from inspections and oil changes, but because of the way I’m treated for the small things, I will be coming back for any other service as well. Andy has a great business and great employees at the Space Center location. Highly recommend!

Had a front end alignment issue. They were very informative and thorough. Provided a shuttle to take me home and pick me up. When job was done, explained very completely what was done and told me what was needed to be done in the future. And the price was very fair.. Overall I was very pleased with the service and will definitely use them again in the future..

I recently took my truck to Christian Brothers Automotive. Super friendly & helpful! The best part for me was the honesty of what was wrong! They didn’t try to sale me things I didn’t need! I dropped my truck off & they gave me a ride to my home & picked me up when my truck was ready! Great staff! I will be going back when needed! Thank you Christian Brothers!

I was having issues with a leaking sun roof. They diagnosed it and repaired it in one day. I had to wait two weeks for a good rain (in Houston?) to see if it was fixed. We had a good rain last night and I am happy to say, it is fixed! This is the second time I have used them and they are friendly and professional. Great people, highly recommended.

Excellent service! Having the shuttle service is a huge blessing! They may be more expensive some services but I trust them to always give me accurate n and thorough information! To me, customer service is the main thing that causes me to use a business n this group is awesome! I've done all my oil change here, an ac job n a brake job.

I saw an ad on Facebook where the Space Center Blvd location was offering annual vehicle safety inspections at a discounted rate through the end of April. I scheduled an appointment even though I was somewhat skeptical of the ad. Day of the appointment, everything was smooth; ad was accurate. Great experience. Thanks for the discount!

Extremely professional. The atmosphere where I waited was very clean & enjoyable. They were honest about my car. They didn't give me a grocery list of items that I needed to address right away (ladies I'm sure you can relate). They told me my car was in great condition & that the breaks might need to be replaced by my next oil change.

Service was great but office needs a little something. I had gone to Christian Brothers a few years ago and my husband decided to use them. He gave them his phone number and asked them to contact him. They continually texted me about his car. I would have to forward the text to him to arrange things. This was very frustrating.

Vehicle inspection… fast service, short wait, comfortable and very clean waiting area. Christian atmosphere enjoyed the praise and worship music while waiting. Staff was helpful, kind, courteous and informative. Received a $10 discount on next visit. Will be back in the future. Thank you it was a pleasure doing business!

An amazing company and no better place to take your vehicle. Helpful, knowledgeable, efficient, and caring. My husband and son were stranded and they helped him get taken care of quickly, giving me peace of mind. Thank you isn't enough. I highly recommend taking all your vehicle needs to them, you won't be disappointed!

Thank you for a great experience for my oil car's oil change today. Whether on the phone, texts, or in the office, I was treated with respect. Received great smiles, great price, speedy service. While waiting, listening to Christian music and complimentary water. Thanks to Ken, Ethan, and Derrick. Will come back again!

I am so grateful for Christian Brothers, they always give me nothing, but the best in customer service and repairs. I have had repairs from other facilities and they don't begin to measure up to the continued professionalism, that comes from this company. Thank you CB, for taking the worry out of vehicle repairs.

Fair pricing and great service from the first phone call to pickup. Called multiple other shops and not one came close to the price. My car was finished, without an appointment, in less than 24 hours. They didn’t treat me like I am ignorant for being a woman either; rarity. Would definitely recommend.

I have been looking for an auto shop to use whenever need arises, I believe I have found it. Excellent customer service, personable, professional employees who definitely know cars and repair. True to their appointments scheduled, I was not kept waiting to have my car taken care of.

As a Senior lady, I have to be careful as to not get taken advantage of. This place is top notch. Everyone in the office is nice& friendly. But most importantly is that they give GOOD service. Added plus is their shuttle service. So grateful I took my friends advice and came here.

The employees at the Space Center Christian Brothers shop were friendly, professional and very helpful. They quickly worked my daughter’s car into their schedule and got her safely back on the road. The newly remodeled waiting room was comfortable and the music was great!

I give zero Stars if I could They told me my engine didn't work anymore And still charged me for diagnostics Christian? No not at all Christian business bunch of demonic hypocrites There were closed Saturday so I had to wait to return my car to the dealership

I am very satisfied with the level of service I received from Christian Brothers, I have been using them for over 5 years and they work dealer warranty plans which is a plus. I give them 10/10 for the quality of service and how quickly the turn around is.

Ken was professional, knowledgeable respectful and easy to work with. I never felt pressured and all my concerns were addressed. I compared cost of changing struts and springs with NTB Christian brothers was 20% less expensive. I would recommend

I scheduled an appointment here because they had some very strong special pricing. Had to drive 12 miles past 20 other auto centers. Their customer service was so awesome that I will not be going anywhere else. Great job

Don’t ever go here!!! They will purposely leave your oil panel plug loose to make you think it’s leaking and that you have to buy something to fix it. Such a trash experience and business. Needs to be shut down asap

Engine light was on and off for months, even after other mechanic work. So glad I brought it to CBA. Nice and welcoming, good communication. Appreciate the complimentary pick-up/drop off service. Will recommend.

The business does what thier names stand for. I like going to them for service because I am a Christian and true Christians honor thier ethics and treat people right. That's what I get from Christian Brothers.

Another delightful experience at Christian Brothers. They are exceedingly professional and they get you in and out in no time at all. I also appreciate the Bible on the table of reading material. Wonderful!

So far so good on the AC. They were patient in explaining everything, and found competitive replacement part costs. They fixed it completely and very timely. Also have nice reports with pictures online now.

We’ve taken our SUV to Christian Brothers twice since buying it from someone who used them too. I always have peace of mind they’re thorough, reliable, and very honest. Ken is wonderful to deal with!

Second time coming in for an inspection. Ken was very kind, professional, and helpful for a walk-in inspection on a Friday afternoon. The service was fairly quick without issue. Highly recommend :)

Found an oil change deal on Facebook and booked an appointment with them. Work was preformed before appointment time and was done professionally and staff was great. Highly recommended.

They are pricey for what they do, I go there to get a quote and usually go somewhere else because their quote is high. I have had work done there in the past. It was okay.

We have used CBA several times for routine maintenance and some repairs. They are courteous, professional, prompt, honest and almost always cheaper than our car dealer.

Excellent service!! Persistent problem was correctly diagnosed and addressed. Very happy with how effectively and professionally vehicle issue was handled.

Regular oil change, engine degrease, and engine oil dye leak detection. All three services were performed to my satisfaction in a timely manner.

Excellent service, helpful, kind, polite, courteous, waiting area clean and comfy, enjoyed the praise and worship music… will be back!

My go-to for all auto service needs. They are friendly, knowledgeable and efficient. Not to mention a clean, inviting waiting area!

Very nice people and very accommodating. My first time there but I will be back. My new repair shop for sure. Quick and efficient.

They have taken very good care of me since 2007 when they opened on Space Center. My daughter and son-in-law also go there.

Work was done on a timely manner. Was extremely satisfied with all that was done. Very helpful and always very efficient.

Everyone was professional and caring. Ken was excellent at explaining what needed to be done. He was polite and patient.B

Just in for a state inspection yesterday. Service was quick, nice people and comfortable place to wait for your vehicle.

Very pleased with the service. Employees friendly and kept me updated on the progress of the service on my car.

It was awesome! The turn around time was exceptional. And found my issue that Ford didn't care to find.

Great customer service. My wife made a same day appointment. We will return. Clean waiting room!

I like taking my car here - trust is the key and good people from the owners to the technicians

Fast, quality services with a warranty. Only the work you need done, with good discussion.

Work completed in a timely manner. Staff easy to work with. Excellent communication

CB always does the best job and are always so kind! 10/10 would recommend!

As always, super friendly and great service. Thanks once again!!