Have been meaning to leave a review since we went into lockdown , I was assisted by an older gentleman in the retail section of the store he was very informative and gave such great advice I haven’t received such great customer service in a long time I’m sure his work peers will learn a lot from this guy. Thanks again

A huge thank you to Natalie at the Rouse hill store. She went above and beyond to help me find a dummy medicine applicator. After a long trip to the doctors, an eye exam and dragging around my two children her assistance was appreciated far more than what she realises. She’s made a loyal customer out of me!

Need to update google open hours as some people rely on that information!!!. Had an asthma flare up this morning and raced over but wasn't open. Need to update google to reflect that. Chemist Warehouse in Castle Hill was open and Google hours confirmed that. Just made it there in time.

Never before have I experienced a chemist who genuinely cares about their community. The owner is not only extremely helpful, knowledgeable, and professional, he treated my family like people - not just customers. Thank you for helping my toddler recover both medically and emotionally!

A very helpful and genuine pharmacist called Meo guided me with my prescriptions today. She was very thoughtful and even provided me ways to access my future meds in the future easier. This Chemist is really lucky to have a gem like her! A healthcare professionals who actually cared :)

Excellent customer service, very attentive and knowledgeable staff! Nathan in particular was very friendly and helpful! I was given information on the different products I was after and recommendations based on my needs! Will definitely be using this chemist in the future.

I had an enquiry this week at the RH Amcal chemist . Dealt with the pharmacist on duty who was very patient and professional with how she handled my enquiry Was impressed with service and options given to me . Thank you for delivering A1 service and meeting my needs.

Adam being the store manager was very helpful. He was able to provide an insight into my son's nasal congestion and offered Neil Med Sinus Rinse which worked !!!! thank you so much Adam ! My son sleeps well at night now thanks to this product and your advise !

Adel was a very good pharmacist. The new one with glasses Is rude very unhelpful and arrogant now that the old pharmacist Adel has left I will no return to that pharmacist and make sure to tell all my family and friends to avoid this place now completely

Biggest mockery of the word "Discount" in the name. They have charged me double the price for a medicine compared to at least four other chemists. When I pointed out to them, they were absolutely unapologetic. This is NOT a Discount chemist.

THIS IS A WARNING TO ALL WHO ORDER ANYTHING THROUGH NDSS. DO NOT COME TO THIS CHEMIST BRANCH. THEY WILL NOT CALL YOU IETHER YOUR ORDER HAS ARRIVED OR NOT. THEY NORMALLY LEFT IT ON THEIR SHELVES AND FORGET ABOUT IT, SO YOU HAVE TO AND CHECK

Walked in and walked through every aisle looking for 3 specific items about dentures & travel items that chemist normally hold - no customers at all 4 staff looked me directly in the eyes and went back to what they were doing which seemed

I've been coming to this pharmacy for years. Just experienced Really rude service from Lyn (pharmacist) first of all no interpersonal skills, really bad listening skills. After asking the question, she's too lazy to look up my records and

I'm disappointed with the experience my dad and I had at the pharmacy today. With the current surge in COVID cases, we expected the necessary medications to be readily available. However, to our dismay, the medication we needed was out of

Chrystal was very rude when the store had clearly made a mistake. The price on the shelf was incorrect and even though the description matched perfectly to the product they refused to honour the price. I went to take a photo of the ticket

I have been attending this chemist since it opened. Due to multiple medical conditions requiring multiple medications I have found all the staff to always make themselves available to sudden changes in my medication . I am always greated

Adeel is an exceptional pharmacist at Cincotta Discount Chemist in Rouse Hill. He truly is a lifesaver! When I urgently needed a spray for my baby, and couldn't find any local pharmacies, he went above and beyond by arranging it for me

Please never go to this chemist, the management of this joint is the worst management I’ve seen in a business in my life, they threaten to sue their staff if they quit, I was in the store and heard one of the managers screaming from

My friend rushed to Norwest Emergency Dpt last night at 9.30pm. The pharmacist had made a mistake and gave my friend's two years old son an adult 15mg/ml Tamiflu suspension instead of a 5ml prescribed by the Doctor. Side effects in

Rude chemist, unhelpful staff. Very long wait for your medication. All staff just looks away and try to do something else to avoid serving customers whether you are trying to drop off a prescription, looking for an item or paying.

Just a quick feed back about my experience at this chemist. Customer service was excellent by Steph. Had a question about a product and she kindy helped me with a smile . Appreciate your help you’re awesome !! …

I was in this Chemist shop today at 7 Pm I gave my Script and was asked to wait after 1/2 hour I was called and informed my medication is out of stock, absolutely horrendus service, advice do not go to this Chemist

Staff and pharmacist on site were very unhelpful. They refused to order in a specialised medication i required, and was turned away without a good reason. Extremely unsatifised and not a pleasant experience.

The location and store timings are great. However, I bought an antibiotic for 15 dollars from this store which cost me just 10 dollars at Chemist Warehouse. So make sure you check the prices.

Update - Business has changed owners and would not recommend. Pricing has gone up and price gouging on RAT tests. Service is also not as knowledgeable and owner/manager he is condescending.

Very good experience today staff went above and beyond when my son needed to be weighed on some good scales and received great advice on iron supplements. Thanks guys

What a joke. Ownership has changed and not even a confirmed phone call to advise a service is no longer available. Gone is the friendly pharmacy that cared for years.

Staff is very helpful. I ordered some proscription meds over the phone. They not only made sure of it arriving in time but also followed up.

Thank you to the amazing pharmacist in charge for always saving me when I'm in pain. Your kindness and generosity is always appreciated.

I’ve been hearing lots bad things about this store since their opening… disappointing because the previous Amcal was really good…

Love this chemist. Competitive price for doctor prescriptions, fast service, helpful and friendly. Definitely will come back

Unfortunately I have never been to a slower pharmacist. I had to wait 20 minutes for a shelf item. Will not be returning.

Amazing customer service by Shane, the pharmacist that served us at the counter. He was very knowledgeable and friendly.

If you are thinking of doing a Quick run to the pharmacy, avoid this one. More than 15 min to get medications

Excellent and heart warming welcome. Very polite and soft spoken staff. I had an amazing experience.

Amy was amazing! New owner raises the bar on service and expertise. Great advice, thank you!

Disappointing! Pricing online and in store different and they refused to match the price?!

Staff were amazing and more than willing to help! What a great experience as a customer.

It was very easy but not as cheap as chemist warehouse in Beaumont Hills.

Staff are very nice and helpful . Quick, efficient and helpful :)