Cluse Bros Tyrepower Munno Para is a Tire shop located at 17/19 Main N Rd, Smithfield SA 5114, Australia. It has received 234 reviews with an average rating of 4.5 stars.
Monday | 8AM-5:30PM |
---|---|
Tuesday | 8AM-5:30PM |
Wednesday | 8AM-5:30PM |
Thursday | 8AM-4PM |
Friday | Closed |
Saturday | 8AM-5:30PM |
Sunday | 8AM-5:30PM |
The address of Cluse Bros Tyrepower Munno Para: 17/19 Main N Rd, Smithfield SA 5114, Australia
Cluse Bros Tyrepower Munno Para has 4.5 stars from 234 reviews
Tire shop
"Have been here before and customer service is always curt but not a big issue"
"Tyres replaced and wheel alignment done in quick timing which is great, however the customer service I received was just terrible"
"If you want to have your car “checked out and worked on” just to have these “professionals” dodge the job then come here! My partner brought his car in, these “professionals” inspected the car and brought up issues they “fixed”"
"I don't usually post reviews, but feel the need to advise future customers of my recent experience"
"After taking my car in for a wheel alignment, whoever was working on my car, obviously forgot to tighten the rear wheel alignment bolts which were fully loose and had to be tightened up by Mitsubishi yesterday, who thankfully noticed the problem"
Have been here before and customer service is always curt but not a big issue. Not this time. Ordered tyres and paid a deposit, told I would be contacted in a couple of days when they turned up. After a few days I emailed via the website which they ignored, and after a week I went in person to be told the tyres were there and they had called me but it rang out. My phone is always on and I have voicemail. I got them to confirm they had the right number, which they did, so basically they forgot and lied about calling. Then, because the cost of the tyres exceeded the EFTPOS daily limit the EFTPOS errored and rather than allow me to do a bank transfer or leave my details to pay the balance the next day (As we tried to split the transaction and the majority went through okay) the manager came out, was rude and confrontational and threatened to take the tyres back off the car because he couldn't be bothered with a bank transfer. Suggested I go get cash out somewhere while he had my car up on jacks with the wheels off. To be clear, the EFTPOS error clearly said it was a daily limit issue and not that the funds weren't sufficient. I'd let that one go except I watched them through the window try to push up the auto tailgate faster than the motor was opening it, risking damage to the struts, and then again to close it they tried to yank down on it. They also dropped one of the hub badge covers straight on the concrete from chest height while the car was on jacks. Complete disregard for the car. Absolute s**tshow of a business.
Tyres replaced and wheel alignment done in quick timing which is great, however the customer service I received was just terrible. Left my car in the carpark unlocked with the drivers side window fully down. Told multiple different things from multiple workers via phone & in person so the communication between staff is to be questioned but most importantly I was less than impressed with how I was spoken to by two separate workers. The staff member who checked me in on arrival felt as if he had a major attitude, very unhelpful and blunt to the point of rudeness, made me feel anxious and uncomfortable so much so that I texted someone to come pick me up mid conversation with him and cried as I walked out. Both the 'check in' and 'pick up' staff I spoke to made me feel as if I was being spoken down to and brushed off, very impolite. If they hadn't of said they'd have the job done within the hour that morning, I would've just gone elsewhere. Might do good work on the cars themselves with somewhat competitive prices, but could hugely benefit from someone with some form of communication skills to handle the customer side of things.
If you want to have your car “checked out and worked on” just to have these “professionals” dodge the job then come here! My partner brought his car in, these “professionals” inspected the car and brought up issues they “fixed”. My partner takes his car home thinking it’s “fixed” but long and behold days later the car is not in fact fixed. He has a look and these “professionals” put the “fixed” part in theW WRONG WAY. He contacts this job to be spoken to rudely and told to come into the shop. Came into the shop today and of course, they are again unprofessional and rude denying they had done any work on the car. Save yourself the money and time by avoiding this place. I never spend time writing reviews but I made sure to take the time out to write this one. Absolutely disgusted with the service provided and will continue to warn people about this horrid place, I would give 0 stars if possible, 1 is being extremely generous.
I don't usually post reviews, but feel the need to advise future customers of my recent experience. PRO's: Best price for tyres around Adelaide, customer service was good (I would have given a 5 star rating if not for the following). CON: Wheel Alignment performed on my 2018 Prado using INCORRECT DATABANK INFORMATION for my vehicle (as reported to me by the actual technician who performed the alignment on my vehicle), resulting in my questioning the alignment report statistics irregularities following the said task. Steering wheel was not centered either, of which I was told that they could correct. My vehicle is 3 and a half years old, I would have thought a company of this size, reputation and popularity would have had the latest and CORRECT DATABANK INFORMATION prior to aligning a customers vehicle. $60 down the drain.
After taking my car in for a wheel alignment, whoever was working on my car, obviously forgot to tighten the rear wheel alignment bolts which were fully loose and had to be tightened up by Mitsubishi yesterday, who thankfully noticed the problem. The wheel alignment was done over a month ago and could've caused an accident for me while I'm about to be put on my P's! Not happy with their service! Especially after knowing someone who works there & trusting they'd look after my car & I! Do not go here if you're about to put your child on the road and/or if you value your car, time & money.
Have been getting tyres from here as it is close to home. Being charged $180 minimum per tyre and a wheel alignment every time so spending almost $800 every time. Tyres not even lasting 10,000kms with regular alignment/balancing. Went elsewhere today to be told I was being overcharged and the tyres they put on my car were the cheapest possible that another company could not charge me more than $99 each for. Absolutely disgusting to that they see a female and think they can charge jacked up prices and take advantage. Will NEVER spend another cent there.
Very good service. Went in to get advice on the condition of my tyres and was advised to replace the whole 4 as my car is an 'all wheel drive' & was given the reasons why this was necessary. Then offered a range of products & I accepted a special Toyo Easter offer of buy 3 and the 4th is then free! Saved me $230. I found that hard to beat for a reasonable quality Tyre. As I had an important medical appointment pending I stressed the need for prompt action which was duly attended to! Highly recommend this group
Fantastic customer service! Fitted me in on short notice even though they needed the tires I required to be shipped to them. Tires fitted and wheel alignment done very promptly for a competitive price. Even though my billet stainless tire caps were misplaced (I should have removed them prior to the tire change really) the team located them and returned them to me. Very appreciative of their efforts, thank you Cluse Bros Munno Para
If you look like you don’t know about cars, or they see you that way and if you are a girl who doesn’t know anything, I don’t recommend going to them. They will charge you more, even try to recommend you to change your tyres which will last you few more months. Didn’t even test drive after wheel alignment and balancing which is a must to see if it’s working properly or not. No record/paper given to me of what they done.
Make sure you have an agreed fixed written price before leaving. I was quoted a rate over the phone then when I went to pay it was higher plus they did a wheel alignment not mentioned to me. Then to be made to feel like an idiot by the guy at the counter waving a piece of paper in my face saying it's the right price see.... As advised that wasn't the rate your coworker gave me over the phone but he didn't care at all.
Dropped in there on way back from funeral with what I thought was something in my tyre... Young lad checked it out and found it was a loose piece of plastic inside of front bumper... fixed it and checked my tyres and no charge!! Thank you so much - was just so appreciative for helping a lady on a difficult day who was not close to home... I got back in one piece and safely... Highly recommended...
I had some tyres removed from rims. The gentleman who served me- and I mean gentleman- was exceptionally polite and gave possibly the best customer service I have ever had. If he wasn't the owner, he treated me as if it was his business. An absolute credit to the place, and I definitely recommend and will continue to use this place for my tyre needs!
Tyre prices "in the zone". Somewhat disinterested staff. Use these guys as my 'regular' for tyres / punctures etc as they are within ten minutes of home. Last trip there cost me $35 for a puncture repair using a "plug" (ie they don't even remove the tyre from the rim). $35 guys? Really? Won't be doing that again.
Paid for a full wheel alignment, wasn't until I was leaving I noticed the paperwork showed they only touched the front and the rear values were the same as previous, was told by staff they didn't have the tools to do the rears but didn't bother calling me or letting me know they hadn't been done
I went to Cluse Bros Tyrepower munno para today for new tyres . I didn't expect to get the job done at that time but I was told they could do the job straight away which they did it only took about half an hour .They did a great job and the price and staff were good .Thanks guys …
I wont be back thats for sure Plain arrogant Service you do realize that will be $650 for tyres I said yes that would be good And they reply so $650 the total bill is you know that right Yes go ahead Well prob need a part payment ....nice servicerunning there real nice
What a mob of rouges. My whife went in with a blown tyre (punctured side wall with good tread) was told she was not allowed to leave without buying a full set of tyres. Apparently they where not the correct size. Terrible female service. Will never go there again.
A brilliant bunch of blokes who gave me great prices, but the service was even better! Fourby tyres, so pretty pricey, but not here!! Beat the rest by $40 per tyre! Times that by 6, and it's worth travelling a bit to get there. An extremely pleasant experience.
Trued to call eas put on hold and noone answered. Then just went in as was nearby stood at the front counter with 2 others in waitinf room for service and nope nobody came to assist. So left and will take my business elsewhere very upset with the poor service
Came in to get some wheels swapped over and I was in and out with in 15 mins, gave me the quotes I asked for on tyres and the price he charged me was great.... iv been coming here for years and have always had a great experience... brilliant work fellas
I can't praise these guys enough, always quick to serve and great prices. Excellent advice and a huge range of products. Almost 2 decades I've been going here and how the workshop has evolved over that time is proof of their pride of work and service.
had a bad experience at gawler cluse bros rang the Smithfield one and what a difference great service straight in greeted with a smile will definitely be using you guys from now on... very happy will be recommending to all of my customers...
I've been going to Cluse Bros Munno Para for my car tyres for years, best prices in town and they work hard to fit them as fast as possible. Excellent customer service. I always leave happy with their work. Thank you very much Cluse Bros.
Excellent service. I went in early Monday morning. I didn't have an appoinment. They fitted 4 new tyres and wheel alignment for me straight away. So much appreciation for the honesty and speedy service. Awesome job guys.
Absolutely fantastic service from my phone call all the way through to driving out these guys were fabulous very helpful and knowledgeable I will certainly be going back management should be super proud of their workers
Spent $2500 on new rims and tyres during the wheel alignment my battery went flat was very disappointing that no one offered to give me a jump start so I could get home!!! Had to call a good friend to do it.
Very fast and efficient service. Great pricing. Swapped spare wheel and 4 new tires, getting and rear wheel alignment in under an hour. I've used these guys before we I'll be using them again..
The gentleman who served me was polite, he checked the nail in my driver's side rear tire. Determined it hadn't penetrated into the inner part of tire and returned my car to me no charge.
These guys are amazing. Always friendly service and will fit you in straight away if they can. We wouldn't take our tyres anywhere else. Special mention to Tory who helped me today.
Fast service, new tyres and wheel alighnment without an appointment even tough they were busy (I suggest making an appointment but they fitted me in.) Good price. Good service.
Said they couldn't repair a small leak because my tyre was too worn on the inside. Showed me and there was hardly any wear but left with no option other than to buy a new tyre
I recently purchased some continentals , top shelf tyres for my 87 Mercedes. The guys treat customers with a high level of professionalism. My cars never driven so smooth.
Been getting my tyres from these guys for years, when they were operating out of a large tin shed down the road. Great prices, always busy, but worth the wait.
Come here for all your tire needs staff are verry helpfull they realy go out of their way to help choose the right tire and they don't try to rip you off
I am always well looked after here. The service is always excellent and they don't rip you off. I would recommend them for all your needs.
Walked in to enquire about tyres, they did the job on the spot, great service have used these guys for a few years now always been great
Appreciated their honesty and timely service. Tyre Tyres are great and Dan was easy to speak with and arrange what I needed for my car.
Came in without a booking. Had 2 new tyres fitted and a wheel alignment , job completed in 45min and i was on my way. Great service.
$90 for a 14 inch tyre definitely not cheap when other quite where around $70-75 shop around guys only came here out of desperation
The guys at TyrePower Smithfield are professional and knowledgeable at their trade. My car has never handled this well. Thank you!
Guy stripped the thread on one of my wheel nuts didn't say anything. Only realised when I took the wheel off myself a week later.
Been buying tyres from Cluse Brothers for years. Always been looked after as if I was their only customer. Great service.
Fast and friendly service from these guys. A good range of tires and mags. Wheelchair ♿ parking and access is available.
They are the best place around for price & service I've been to other places but I always come back to Cluse Bros
Great customer service, the guys were fast and efficient at replacing 2 tyres and patching a 3rd. Thank you guys.
Always use Cluse Bros. Munno Para shop just as good as the other shops, great speedy service and the right price
Best place to get a great deal on tyres. Terrific service from professional staff. Save money and go to them.
Prices were reasonable, tyre fitter was rough with my rare vehicle & scratched my rims. Won't go there again!
Always helpful. A short wait and new tyres were fitted, wheel alignment finished. My go to place for tyres.
Great friendly service. Treated respectfully as a female driver. Left with smiles on our faces. Thanks guys
these guys were awesome got me back on the road quickly despite a lost locknut key. highly recommended.
Drove in with a screw embedded in a tyre and a slow leak. They fixed it to on the spot. Great service.
Fast and good service. the guy that seems to be in charge runs a good shop . Would recommend for sure.
These guys are fantastic, great prices, excellent customer service and my absolute go-to for tyres! :)
The cheapest tyres I could find after 2 hours on the phone calling around. Top quality, fast service.
Excellent customer service and staff been going for years thanks guys best tyre shop in the state
Great prices and great service. I 've been coming here for years and will for many more
Fast, efficient and fantastic service. This is why I only shop here for my tyres.
Called for a price of wheels, they never even bothered to call back, pathetic.
Efficient, economical repair to fix a slow leak in my car tyre. Recommended.
Excellent customer service and frankly friendly staff best prices for Tyers
Great helpful staff and very reasonable prices definitely shop there again.
Prompt service, good prices, always has been a positive experience for me.
Great service great price very friendly on time with my booking …
Great prices and great service from the guys here very friendly …
The staff were friendly and helpful and very quick in fixing my car
Great service and good price. 50.000 KS on last set of tyres. Great
Great blokes had a flat tyre they fixed it in a couple of minutes,
Quick and efficient. And cheaper than my other quotes . …
Been going here for years! Always great service and helpful
Fixed my puncture in my tyre within 15 mins great price too
Willing to help out even for a $10 job, no one else would.
The guys were able to repair my tyre in next to no time!
Very quick and thorough with unexpected screw in tyre..
Awsome staff very helpfull will always go back to them
Close brose were amazing it was really worth stopping
Very quick service. Had a new tyre fitted in no time.
Fast and friendly service. Always buy my tyres here.
Good customer service not arrogant like most places
Very quick and efficient service. Great price too!
Great service and friendly vibe Highly recommended
Sorry but didn't get the results I was hoping for
Service was excellent car was ready when started
great price and top people couldn't ask for more
Highly reccomended always top work and honest
Scott is an awesome bloke and knows his stuff
Always good honest service. Highly recommend.
They had good service and did an awesome job
Good service experienced and friendly staff
Great prices, quick service with no book in
Fantastic service. Nice job car looks good.
Usually well priced for tyres helpful staff
Good service great prices quality products
Always great service , efficient good work
Had 4 new tyres fitted.very good service.
Brilliant service. Good prices. The best
Fast service and have all my tyre needs
Good service and prompt friendly staff
Good prices and fairly friendly staff
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