Wouldn't shop there again. I bought an itallian coffee express set and it broke with in 2 weeks. They come up with every excuse under the sun as to not giving me a refund. They wouldn't even replace it for me and continued to tell me it was my fault. 2 WEEKS I had it for. I never put negative reviews up but think it was ridiculous, the excuses that were thrown. I think if your buying an express coffee pot and your using it on an electric stove top.. If they don't supply the metal thing that needs to be put between the coffee pot and stove (which I was told after) and don't warn people when purchasing that they are fully responsible for replacing what has been broken. I followed ALL instructions properly. I asked to speak directly to the maker of these and I was refused twice Clearly the shop is responsible and doesn't want to do right by their customers. Lessened learnt. They won't be getting my buisness again and everyone will know about it. Not good enough sorry !!!. As a reply to your reply. I used it as per directions. Your very unclear on it being burnt out as I had an electric stove not gas. Then was told I needed to put it on a same size oven plate..(which no electric stove is the size of a coffee espresso machine.) Then got told I needed an extra thing to put between the coffee pot and plate (which was not included nor explained when purchasing). I got a refund of my second one because I bought two and it hadn't been used (thank goodness that was a present). You people are happy to take people's money but can't look after them if you fail to do your job properly yet sell the proper stuff when people purchase. It's pretty simple. As a business owner myself I understand and treat my clients/customers with respect. I gave you two chances and you still talked your way out of it. Not doing the right thing as a buisnowner by your customers expect a bad review. I was happy with the effort your staff member put in to follow up but yet still not happy with the end result. People are free to give a review and I've been fair and respectful in what I've said.

I went to the cooks market today 02/12/2022 to purchase 8 Food Stackers they only had 5 no problem with that. I asked a lady with pink hair if they could order any more and she said the supplier had probably cut off their pre xmas orders. No problem with that either. Then i picked up a Scanpan saute pan from the shelf with a price of 49.99 on the sticker. I took it up to the counter to buy and that is when the service went south. When it was scanned it came in at 103.00 approximately. I said that the price on the pan said 49.99 and was told that a customer must have changed the sticker. I would like to say that their were other products with the same stickers typed in exactly the same way. When i queried that i should have got the product at the price specified i was told we are not a supermarket and the boss would not be happy to loose money. Once again i shop their all the time and am usually very happy with the serivce until today. I do not know the lady with the pinks hairs name but i suggest some customer training would be a good thing when it comes to customer service.

I love a surprise & this shop provided it. We stopped at the market across the road & acquired our fruit & veg followed by a perusal at the Salvation Army shop. Of course, the other half saw a cook shop & we had the obligatory look. The shop appeared well stocked with a large array of cook/kitchen items at reasonable prices. The "surprise" came in the form of friendly & outstanding service from the lady we presume is the proprietor. She was so good, so efficient & accommodating, it was a fait accompli that my partner would make a purchase, she made three. The only negative, allbeit a small one, they did not provide a proper bag for the items purchased. The gentleman at the counter unearthed a used plastic bag, hardly professional, but we have no qualms in recommenfing this store. The good reviews & many stars are deserved from what we witnessed today. Give them a try. Cheers.

I love this store! I love baking and cooking, and so far I haven't been let down when I go there for a particular item. Today I wanted an 8" x 4" loaf pan. The assistant took her tape measure and personally measured all of the pans so I could purchase the correct size. You really have to go there to experience the myriad of items for sale. Parking by the door.

Went in this shop for the first time today. Quite a large shop with a great variety of cooking supplies (even for the home cook). The lady that served me was so helpful and found me exactly what I wanted, invoice says I was served by Jenara, she went above and beyond for my few small purchases. Will be back again when I need more cooking supplies.

Wow this is seriously a shop filled with quality items for the home cook, budding junior chef, for the apprentice chef & all kitchen staff. From knives, chopping boards, aprons, shoes, cookie cutters & general kitchen essentials. The staff are very helpful & friendly too.

First appearance when I walked in is it's a spacious and well presented layout. It appears very professional with many different things for cooking pots and pans, baking, chef and cook clothing, and utensils etc. We were looking for piping gel but they don't sell it.

Extensive range of quality products, knowledgeable and personable staff. Outstanding service all round, our go-to supplier for our business needs! I love that they pack everything up in recycled boxes and bags to minimise waste where possible.

Broad range of equipment/accessories cater for the home cook as well as professional, uniforms, knives, shoes, knife bags,smoking,bbq, baking right down to little corn cob holders. Friendly,Polite helpful staff too. A+ …

Great place to shop! Doesn't matter what cooking you're into or what equipment you need they'll probably have you covered! Adam and the team are super lovely and very very helpful, I've always been looked after.

You can get lost in here for hours there are a lot of different tools and equipment here for most cooking and baking needs. I love browsing random things, But my favourite is the baking section.

Great place for just about all of your baking needs they have a wide variety of stock in store and staff are more than happy to help you out and show you where an item is located

Lovely layout, nice friendly staff plenty of options for most of your baking or cooking needs. Been going here for a while now and will continue to for all my cake supplies.

Great store. Stocks great products. Friendly service that greets you at the door. Always tempting to buy something new and check what they have in person.

Very nice people, always happy to help answer questions, very knowledgeable. Sorted us out with our upcoming boyz poker night! Test run taste delicious!

Helpful, happy staff, nice setup. Only has a limited range of cookware, although nice to see some cast iron options not available elsewhere

Nice store very helpfull, they lose a star because I need a heart shaped cookie cutter for Valentine's day and they didn't have one.

Super nice store for catering equipment, kitchenware and that sort of goods. The staff and owner are very nice people and helpful.

Lots of kitchen items to find here even items you think would not be here. Great informative staff. Fast friendly service

Got alot of stuff for my classes and for my house at a very cheap price. Almost everything is sold there, bloody amazing.

I went there not having been there before and found some Oyster Trays. A perfect gift for a Fisherman. …

Great place to shop. If they don't have it in stock they will order it for you and let you know when it comes in.

Great variey, only one thing of concern, they have too much good items, ended up buying more than we planned :)

Great customer service. Really impressed how they sorted out my order. So easy to deal with. Thanks guys.

A+ store Adam and his Staff are very helpful and lots of stock in store and now a wholesale division

Friendly professional service. Always have exactly what I am looking for. I would highly recommend.

Love this place! I can't leave without buying something, so much variety and the staff are amazing!

Very helpful staff! Saved me from buying the wrong thing, very much appreciated!! Great prices too

Excellent range of cookware. Friendly helpful staff. Bit out of the way at Parafield Airport.

Great prices, huge range, friendly staff. My number 1 shop for all kitchen and baking needs

Friendly staff and price is reasonable.Always recommend to support local and avoid online.

Great place to do you shopping for cooking and baking utilities Quite away from the gitt

Great shop, huge variety, helpful service. They take CASH, unlike House. Thank you

Staff very friendly an very knowledgeable on products they are selling...

Everything one requires in this fantastic shop. Never leave empty handed

Not a greeting or smile to be had even though I was the only customer.

Great place for hospit professionals. Excellent staff....very helpful!

Amazing staff members and very helpful, also great range of knives.

VERY FRIENDLY STAFF, great prices, big selection of quality items

Very helpful I was in and out with what I needed. Good prices

Thanks to Adam and team. Great customer service and price.

Great place for the budding chef friendly helpful staff.

Everything you need .Exceptional service friendly staff

Excellent customer service, great prices awesome range

Great customer service and very knowledgeable staff.

Friendly staff Excellent range at competitive price

Great variety of products. Easy parking out front.

Great quality customer service. Very good price.

Excellent range of products, and friendly staff

Excellent service and great range of products

They actually do whipped cream canisters!! ;)

Great range of products and friendly staff

Nice little place and not overly expensive

Excellent range & prices quite reasonable

Great stuff for your home. A fun shop.

Good range and prices. Cooks supplies.

Great experience. Very friendly staff

Excellent place for cooking equipment

Very helpful staff! Excellent range!

Awesome place Great range of knives

Amazing service and went far above.

Great price n great service ♥️♥️♥️

Gr8 service and stock availability

Plenty of choice Very good Thanks

As always.great freindly service.

Great friendly sales and service

Good price and service thankyou

Very good service with a smile

A good place for cooking fans

Great for all cooking needs.

I love going into Cooks plus

Friendly service good prices

Great service, great price.

Good lots of great cookware

Bought an expensive big pot

Great service. Nice store.

Friendly customer service.

As a cook love this place

Friendly, helpful service

Nice and friendly people

Comprehensive selection

Great quality products

Friendly and helpful.

Very helpful staff.

Great service.

Friendly staff

Very helpful.

Great stuff

Very good

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