My mother had an appointment last Tuesday to get her van fixed. All week they were telling her it would be done soon when she would call to ask. On Friday at the end of the day she went to get it and they never even brought it into the shop, didn't even apologize. They never called her to set any expectations just inconvenienced her for a week. She ended up bringing it to Beams Automotive and they did in half a day, when they said they were going to do it at a very fair price.

Professional, knowledgeable staff who sincerely want what’s best for you and your ride. Hard to find such honest folk in this industry, I’d highly recommend this spot to anyone who wants to take the stress and guess work out of their trip to the mechanics. The fact that it’s a local, family owned and operated business is just the icing on the cake. I guess you have to work pretty darn hard when it’s your name on that sign, and it shows :)

We've been using Cooley's Automotive for years and are continually blown away with the service we receive each visit. The staff are professional, knowledgeable and friendly! Car repairs are often stressful, but not at Cooley's! The staff here go out of their way each visit to ensure my car and the precious cargo it carries (my family) are in top running order. If you've been looking for a reliable mechanic, look no further!

Mr. Cooley, the owner of Cooley Automotive, was very kind, respectful and explained everything that had to be done along with the cost before I authorized any work on my vehicle. The reception area is clean and organized. I have no hesitation using this establishment. As a matter of fact, I plan on keeping them for any my mechanical work that is required on my vehicle for as long as I can.

I have never had a bad experience here. Cooley's was recommended to me after I had some horrific expensive warranty repairs/experiences at the dealer I purchased my car from. Honest, excellent service at a fair price. Always calls with an estimate and what service is required. I am more than satisfied with bringing my vehicles here for service and highly recommend them.

Best mechanic shop in the ottawa valley. Staff is extremely close to clients and are always looking out for our best interest and what we can afford. Would reccomend to anyone who needs service done on there vehicle. The honesty and respect that Mike and all his employees have is what has me returning again and again after all these years. Keep it up guys

I recently had my SUV serviced at the garage. I had purchased brand new winter tires and had the garage complete the installation of the rims on the new winter tires. Cameron and his team are amazing. Very informative, responsive and overall excellent experience again with this garage. Highly recommended! Thanks again for excellent service provided!

Love this garage, friendly and professional staff. I drive across the city just to make sure my car is worked on by Cooley’s. Never had any issues and I’ve been going to them for years. I’ve even saved a few bucks by double checking suggestions from other mechanics with them to find out the maintenance wasn’t even needed.

Very trustworthy mechanics. Told them the brakes sounded rusty on the way over however they said they were fine. Most mechanics are looking for ways to get you to spend money, Coolie's isn't like that at all. They mention repairs when it is needed. My family has been going to them for years and I will be doing the same.

Great, honest people that know they're stuff. Anytime me or a family member has went to Cooley's we have not had a bad experience. My car was there for a couple days recently and they kept in good contact the whole time updating me on any other issues they ran into. Thanks again guys !

Long time established business with great mechanics and owners who are honest and care about their customers. I've recommended this automotive shop to family and friends and have always heard positive feedback from people. Would never go anywhere else!!

We have been going to Cooley Automotive for approximately 10 years and have to say that you get honest, reliable service from this team. Personalized service in a big city. Have, and will continue to recommend to anyone needing automotive services.

I use and trust Cooley Automotive for my essential fleet plus my personal vechiles. The team at Cooleys are hardworkers, honest , quick , affordable and straight up with you . I highly recommend this family owned business.You won't be disappointed.

i had issues with my wipers and they said i couldn’t fix’s it, meanwhile I took it to another garage and they fixed it right away no questions asked from that other garage. deeply disappointed do not recommend don’t take your vehicle here.

Incredibly fast and professional service from Mike at Cooley Automotive. I will not hesitate to send everyone I know to this location, for all automotive needs. Thank you Mike for getting my car back on the road in a quick, timely manner.

I would recommend Cooley's to anyone looking to service their car. They always help you out and find a solution in your budget. With an expert team, they always know what is best for you and your vehicle. :)

Very honest. Never met an honest mechanic before. Gave him a 1000$ budget thinking it was something serious. And it cost me less then 200$. Any other mechanic, that I met, would have reached the budget

Cooley Automotive was highly recommended to me by three different people. I am so impressed with their honesty, and great work! Very pleased to have found an automotive place that I can trust.

Cooley Automotive has been my professional and personal “go to” mechanic for many years. Their honesty and hard work is unbeatable. I have recommended them to many friends and family.

Worst customer service ever. Still waiting for phone call back to have my snow tires changed from last year. 3 calls and my car left with them over the weekend. Ghosted. Pathetic.

I have been a customer at Cooleys for about 20 years. I have nothing but praise for them. I have always been treated fairly with honesty, good advice and rational pricing.

My car battery died in the parking lot (visiting the vet next door) and Cooley helped me out quickly and no hassle. Really appreciate it! Amazing.

Quick service, good price. Came because of a sound my car was making. Turns out bumper was hitting the ground. They fixed for a good price.

Honest auto motive. Had an issue with the front end of my SUV. I thought it was the ball joints but just needed a sway link. Great service.

Cooley has been my go to mechanics for 3 years. They know their stuff, are honest, dependable, and reasonably priced. Would recommend

We bring our Jetta here and have always had great service. Cam is honest as the day is long and cares about his customers.

A mechanic that's actually honest, does great work, and does it in a timely manner. Won't bring my vehicle anywhere else.

Fast and efficient. Went in with a slow leek and 15 minutes later - problem solved.. Pleasant staff and great service.

Great service! Very friendly and fair pricing. They explained everything to me, and got the repair done very quickly

Have been trusting these folks with my vehicles for over ten years. Cannot find more hard working, honest people.

Five stars for my amigos at Cooleys. Very knowledgeable about what my vehicle needed, fast service, reliable.

Friendly and honest customer service. We'll be back next time there's another problem with the car.

Definitely would not recommend this place! Very unorganized and unprofessional. Rip off!

This garage is the most honest garage I have ever been to. Professional and courteous.

Quickly was able to fix my exhaust. Very much appreciate you guys, thanks Braydon!!

Fixed an ongoing issue that a national brand was not able to identify.

Good place. We get all our vehicles worked on here

Good shop, in and out in 2 hours. …

Great service and they won't rip you off!

Great service, fast efficient well done.

Great people here that know their stuff

Great service and reasonable prices!

Helpful and knowledgeable staff ..

Makes you feel like family too

Trustworthy and helpful

Great friendly service

These guys are awesome

Nice staff