They didn't solve my problem, they just gave me 2 phone numbers that are always busy or off the hook so they don't answer... the same happens with other numbers from other agencies and then they don't want CORREIOS to be privatized if they don't answer the calls. people who support them!!!! SITTING as Boris Casoy says.

Bad place. In this place, they honor the terrible reputation of Correios do Brasil. This Center takes years to release orders for delivery. One day I went looking for information about an object and was almost shot by a hostile security guard who kept holding the gun. A total mockery, this Center should be closed.

The phone is only used as a decoration, and they keep hearing it ring, because I spent more than 20 minutes just calling and no one answered, lack of respect for users, if there is no one to answer, delete the phone number from the website and put someone in charge. clarify doubts about merchandise via WhatsApp.

The service at the agency is excellent, but the distribution department is all delayed, my product arrived at the department on 08/30, so I would be receiving it at my home on 01/09, today it is 09/04 and it has not yet been delivered, You can't talk to anyone in this sector... regrettable!

Terrible service, I took the code for reverse posting and the attendant almost swallowed me. I asked about the envelope and she responded with even more contempt... I just hope they privatize and fire people without paying the bills, which is what they deserve from this government

Clerk refused to send the package without providing any valid reason, in her words “because with me you won’t send it”. I needed to go to another agency and they helped me without any problems. They don't have the education to be at the customer service desk.

I called and Junior answered me, he was super polite and answered all my questions, something that not even the customer service person on the post office website did... I had to call a few times to be answered, but you just have to be patient and it works.

Because the post office is so messed up, I see that the complaints below are the same things that are happening to me, the post office only made one delivery attempt or it was wrong, then it says recipient absent impossible because here and

Grudging service, the product arrived on 01/04 at the location and has not yet been delivered and I tried to remove it to speed up my side and they said that it cannot interfere in the destruction sector since the product was not received,

Reading the comments I saw that it is happening repeatedly, the postman made one delivery attempt and they said it was twice... Just waiting today to see the excuse... my merchandise was posted since 18/01. They should leave a note signed

Bad. Bad will from employees! As can be the case in a time of pandemic, where everything can be done online, the employee refuses to receive a merchandise release authorization by email, which was filled out and scanned, merchandise that

The service at this agency is good, there is space to park, it is almost always crowded, however, it is worth going to this Câmara cascudo agency. The best thing is that all the service counters are open at the same time most of the time

Disappointing, the agency's phone number doesn't even ring, I need to resolve something urgently and I can't due to the irresponsibility of leaving the company's phone number functional. The postal service is really frustrating. The call

I am losing several clients because of this agency. They delay deliveries, don't answer calls, are dismissive of customer complaints, lie and say that they went to deliver and that no one was there, when in reality they didn't even go to

Service is ok, but it is still one of the worst companies in this country. I bought a product that coincidentally was already in Natal and it has been in this agency since the 6th, today being the 18th! I went to the agency and I simply

I ordered 25 days ago from Recife to Natal and they didn't deliver it to me. Even purchases from China arrive at home within 30 days. Did the order “disappear” by an employee? They don't answer the phone. I really hope for privatization.

Thick attendant and very high prices for a half A4 size envelope containing some documents and a small metal brooch. Fortunately, today there is competition so that we can have other choices and not depend on a rubbish company like this.

Since 11/06, the tracking showed that the object was being sent from the Recife cte to here in Natal, and today, 11/11, the same status remains. Only you to make Recife a 5-day trip! But most likely it arrived and you didn't update the

My merchandise remained at the time of this post for 5 days, with 2 delivery attempts being made and according to tracking, it was not possible due to an irregularly numbered street, and I always receive deliveries and correspondence

I felt lost, I went looking for some merchandise that had returned and I was unsuccessful, as there is a post office and a distribution center there, but they don't work together, if you need to find something in the CD you won't be

Great service...just ask on the phone because no one answers the damn phone...we have to go to the place to ask a question...in other words, they have to take a form and wait their turn to clear up that little doubt...

Clarifications that will help the customer: - Unsuccessful delivery attempt is different from "missing recipient". At first, the postman came out with the order, but did not attempt delivery, as there was

Terrible service, no one answers the phone and is just a decoration. My merchandise will be 20 days old since it left Recife for Natal and so far nothing. He must be coming on foot with some wanderer

Terrible service from this agency! On Friday, the employee said he could pick up my product on Monday. And so I did, when I got there I came across a very rude blonde lady, I said good morning to

I've been trying to talk to them since 9 am, now it's 11:20, I called the number registered here and so far they haven't answered, the last time I needed their service it wasn't great either.

Telephone 36735172, no one answers and I was informed if I go there I won't solve anything. I had an item returned and it went to this agency but they didn't respond. terrible attendance.

Excellent agency. No queues and no delays in service. The employee is very helpful in resolving the problem and informing you. Negative point is that there is no parking.

I contacted a mail center today and they informed me that my item was in that office. The postal app states that they have already made two delivery attempts.

They should remove the telephone devices, they only serve as decoration. You call and they don't answer, disrespect and lack of consideration for customers.

I have a super late purchase, I already went to the place and they won't release the product.

For this agency's service to be considered TERRIBLE, it still needs to improve a lot....

No one answers the phone, horrible in-person service

Excellent service, fast, clean and accessible place.

Fast attendance.

No complaints.

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