I cannot express, strongly enough, what terrible service this place provided me with. Being an allied health professional myself, I was and still am in shock. Firstly, I asked for an appointment with a physio, I was booked in with an osteopath without even being asked whether I had a preference. I only learned about this after the appointment. Secondly, the person I saw took a case history and advised me to do exercises. I wasn’t provided with the exercise plan and was told I would receive the link via email. I subsequently called the reception to remind them on two separate occasions and still haven’t received the exercise plan. I have emailed the reception twice, received an empty email without any information at all. I’ve responded to that empty email as well, and submitted a complaint and still nothing. I do not need to stress the importance of early intervention and the fact that I’ve wasted time and money and still don’t have a treatment plan. Given the fact I’ve had to seek and pay for another physio appointment, I want to be re-imbursed financially for the consultation fee I was charged.

This is a long story that started back in 2022 and still keeps on going. I am not going to mention the name of the physio from Keep in Motion that took "care" of me, please take it as a general advise: do not let anyone perform dry needling, you never know who's competent and who isn't. I came here for a sciatica problem, I have been told that acupuncture provides the best healing effect, so I gave it a go. The physio must have pinched a nerve very harshly and bottom line was that I had an excruciating pain in my left leg for 2 days that kept me in bed. Since then, my leg and foot are not the same, I have cramps and numbness that come and go. I went to see another physio and then osteopath with marginal improvements. Who is paying for these appointments? Again, dry needling and incompetent specialists should be banned. Edit. In reply to Keep in Motion team: thanks but no, thanks, I am never going to put my wellbeing at risk again by letting some of your team members perform on me.

Poorly trained reception staff. I called to make an appointment for that day, the receptionist seemed flustered and said she would call me back. I tried to give her my mobile but she said she could see it and would call me back and hung up. I waited 45 minutes and called her back as I needed the earliest appointment. She told me that there wasn't any appointments for the day and tried to book me in for another day. She could have just told me when I initially called as I clearly stated I needed it for today. I can't speak for the capability of the physiotherapists.

My pain over the neck and shoulder was very severe when I was referred to Craigieburn ‘Keep in Motiin’. I came to this centre after been treated at 4 different Physio providers, made my situation worse and had no little luck for the pain . My physiotherapist Sabramjeet is excellent. She is very kind and clearly understands the nature of the injury and the pain level. She is a professional evident-based therapist, applies patient oriented Therapy. I have really gone better with Sabramjeet’s support. Highly recommend Physiotherapist and centre.

Absolute brilliance!!! Was suffering in pain in right back, shoulder and hand for more than a week, lifting toothbrush in the morning was big chore, pain was unbearable, visited TJ at keep in motion and with his years experience he knew what was the issue and fixed it. Here I am writing review after 24 hours and as promised by TJ pain is gone no more painkillers. Thank you TJ and your fantastic team. I highly recommend this place.

I was suffering from acute back and HIP pain since last two years, I was not able to walk properly then I found KEEP IN MOTION on the Google and visited Craigieburn clinic TJ treatment changed my walking poster and fixed my pain issues with his magical hands and Dry needling techniques. I will strongly recommend this physiotherapist if you want to recover your body from muscular pain and daily body movement problems.

Strange, I asked earlier if the clinic opens on Saturdays, and the employee answered no, but you have opened their address, an open clinic today is Saturday. I do not understand why the information employee always lies and before that she canceled my appointment under the pretext of a non-existent therapist, and then she blames me for canceling or changing my appointment!!!

Had glute damage for over 3 years sustained from gym. I have been seeing Tajinder Singh from the Craigieburn practice for the past 3 months. Let me say this guy is the real deal, within the three month period of seeing TJ the glute issue has completely gone. TJ is an excellent physio who knows how to cure the issue. Would definitely recommend him.

The reason I'm giving one star is because I couldn't give 0 stars. Had an appointment with the physio and they were very unprofessional, told me to stop seeing my chiro when the chiro is the only thing giving me relief at the moment. Had a very quick consult with the physio, was a waste of money. Would not recommend at all!

Professional physiotherapist. Very thorough trying to understand the history and testing basic moves. Good conversation during consult. Receptionist could improve. There was confusion with booking yet had received text confirming appointment. A more friendly approach will make a huge difference. Otherwise recommended

Was referred there had 2 visits, was shown some exercises, i didn’t even get to do them. Appts prob lasted 10 minutes and was out the door. 2 Nd appointment was even quicker probably 5 minute appointment. Wouldn’t waste my time, disappointed that I used up 2 of my 5 free appointments. I wouldn’t take my dog there

I was suffering with Lower back pain from last few years, Tried Chiropractor, physiotherapists and pain killers for short term relief until I came across KEEP IN MOTION Craigieburn. Treated by Tejinder Singh, He is very knowledgeable and expert in his filed. I would highly recommend their services.

I've been going to this phisio for about 3 months after an injury from work affecting my spine. I could not walk in the beginning and suffered extreme pain. I can now excersize and am back to my normal life. Many thanks to my phisio, waseem. Without him, I doubt I would have recovered.

I've been seeing Sarbjeet and the team for about a year for a major ankle injury. From pre-surgery, post op and re learning to walk again, Sarbjeet has been patient, explained everything and got me up and about again. Would recommend for anyone looking for a local physiotherapist.

I would highly recommend Sarbjeet. She is thorough, precise and the pain I was experiencing in my neck and upper back has been relieved. Sarbjeet made my treatment experience great as she explained everything and made sure I was understanding of the process. Thank you Sarbjeet

I would highly recommend Sarbjeet. She is thorough, precise and the pain I was experiencing in my lower back has been relieved. Sarbjeet made my treatment experience great as she explained everything and made sure I was understanding of the process. Thank you Sarbjeet!

I walked into keep in motion office barely able to walk in so much pain. 4 visits later u can’t wipe the smile off my face. After a short chat TJ knew exactly how to fix me. I recommend them highly. Professional warm and friendly from the moment you walk in the door.

One of the best physio i got my treatment done. Went to chiro before but too no help. Sarabjeet refereed me to start physio. M so happy i met her was in so much pain and now m so relieved. Thank u so much Keep In Motion Physiotherapy . Highly recommended

Was very happy with my physio Mrs Harpreet Kaur. She was very attentive to the issue I was having. She made a detail plan and explained all the necessary exercises and steps I need to do. If i had any questions or concerns she would answer them.

I came in for neck and shoulder pain. I tried everything to reduce the pain. I wish i came here first. I had physio with sarabjeet she was friendly and professional. She did amazing job. Highly recommend this place to everyone. Thanx sarabjeet.

I was suffering with severe upper back pain when I first referred to keep in motion. after even my 3 session I was feeling wonderful. my physiotherapist was sarabjit n she is very professional, friendly and caring. Highly recommend to her.

When you are in pain you need it to go away quickly , that's what happened when I visited this place for my back pain i called it magic & Tejinder is magician thanks for that . Highly recommended if you need to keep your self in motion .

An outstanding physiotherapist place in Craigieburn. Highly recommended. Have been seen Wahaj, what a talented physio he is with lots of expertise.also admin staff jigyasa and others are very friendly and helpful.Thanks to team KIM.

Would recommend Sarbjeet from Craigiburn- Keep In Motion. She is thorough, precise with good technique and the pain I was experiencing in my neck has been relieved. Sarbjeet made my treatment experience great. Thank you Sarbjeet!

I was having a severe neck and shoulder pain. With the help of treatement offered by Harpreet physiotherapist my pain is now negligible. She is so friendly and professional. Highly recommend her at keep in motion physiotherapy.

Highly skilled and professional service. Specially " Waseem" They provided effective treatment, tailored to specific needs and helped my wife recoverd from her neck injury. I highly recommend their services.

Went here not too long ago and the receptionist was very lovely, the lady Tara helped me with with some bookings and questions. Unfortunately I wasnt able to attend it but would highly recommend this place.

Fantastic place, very friendly staff. The physios really care about their patients. Amandeep was extremely understanding and amazing with my son. Been coming here for about 3 years. Won’t go anywhere else

I was in pain for 4 weeks and its goes away in 2 weeks. Thank you sarbjeet you’re amazing. I had a wonderful experience and extremely impressed. I would Highly recommend keep in motion physiotherapy.

I attend Keep In Motion due to an ankle injury. Waj is my physio and is fantastic. Very experienced. I've come a long way since my injury. However, they do need more ultra sound machines.

Highly recommended. Fixed my long going shoulder pain. Tien and Jash have seen me at Craigieburn branch and were excellent. Last time I went to Epping and TJ was wonderful. Thanks again.

Sarbjeet is an Amazing physiotherapist she has given me so much relief. I can actually do things without any pain. If you want an Amazing physio please ask for her. Beautiful person.

Highly skilled and very professional. Syyed Waseem was very thorough, eager to help and calming in nature. Would highly recommend Syyed as a physiotherapist to anyone who needs it

Aman is an excellent physiotherapist, highly knowledgeable and professional. His therapy has really helped my neck pain and migraines. Would highly recommend his service.

Very professional.. m so happy with my Physio both wahaj and sarabjeet. They did my treatment and within 4 session my pain was gone. I will highly recommend them.

An excellent physotherapist. My wife damaged her back and spine and was in extreme pain. Five sessions with TJ and she's back to normal. Highly recommend.

Was seen by Sarbjeet. Very informative and friendly. Took the time to explain different exercises and what area of my back it works. Highly recommend.

My wife had severe pain on her shoulder & neck. We contacted Tajinder Singh within three visits he fixed the problem. He is very efficient in his job.

After 1 session, my range of motion for both shoulders went from 50 degrees to 90 degrees. I would highly recommend for any acute or chronic problems.

Very Professional friendly experience with Waseem, My long time back pain is gone, I have learned the good exercises and posture care. Thanks …

Thank you so much for your wonderful care and treatment during my therapy sessions. ... Best Physio Ever (TJ ) Highly recommended …

Marsha's the best. She helped me with my lower back pain after I injured my back. I can now walk properly. I highly recommend her services.

Highly recommend Sarbjeet. Very informative and friendly. Have lower back pain, after 3 sessions back to normal. she did amazing job.

The lady who got on the phone when I called just to ask something was very kind to me. I can't wait to start therapy with them.

Thanks to sarbjeet ...she really did amazing job I am feeling much better after two massages...highly recommend her

My wife is seeing Sarbjeet Kaur and quite happy with her treatment. Well done and appreciate your great service

Best physiotherapy service in Melbourne, Syyed waseem very professional and skillful physio, highly recommend

Harpreet Kaur was an excellent physiotherapist. I highly recommend her as well as the centre to others.

Very good job by Tajinder Singh physiologist. In 3 visits I felt relaxed and normal of should pain.

Runjun is amazing. I walked out of there feeling brand new after she worked on my back …

Absolutely awesome..my back and neck is feeling better than it has for over 20 years

Very satisfied with the service. My therapist is really good and professional.

Service was excellent, always prompt and on time, thanks Harpreet Kaur

TJ is the best physio. Heaps of thanks.... for your help as physio

Highly recommend keep and motion specially Tajinder he's so good.

Excellent service, Experienced staff. Highly recommend..

Highly recommend very helpful and professional