I financed a car with Crescent Bank & Trust. I will advice you not to use this company to finance your next vehicle. This is a rip off company. They tell you one thing and they do another. There is nothing trust worthy about this company. I always pay extra on my account only for them to tell me late fees take most of my money when I know I'm not behind so they will tell me I been behind since 2013 when it's march of 2014. My car payment is $399.00 but I pay $450.00 a month. so how can I be behind. And every time you speak to some one they have to ask you 101 questions only to transfer you to someone else for them to ask you the same damn questions. NOT A GOOD COMPANY!!!!!!!!! The company don't report the right information to the credit bureau. They report you late even though you pay on time, and the also give the wrong balance to your account.

Crescent Bank has lied about the amount of my garnishment and even intentionally sent mail to the wrong address. I voluntarily returned my vehicle and was told that there was a balance of $8000.00. I received a letter stating that they sold the vehicle for $6,000.00 and that I now owed a $2,000.00 balance. 7 years later (2021) they paired with Edward F. Bukaty, III and filed a garnishment against me for $13,000 (the price of my vehicle). I called and spoke with a representative in their legal department and even they refused to speak to me. Since they have falsified most of the information for my employer and gained almost $8,000, I will take things a step further legally. This office will DO ANYTHING (falsify legal documents) TO TAKE YOUR MONEY.

this bank is the worst rated bank! I know we shouldn't say this to one another as black people but the people that are employed at CRESCENT BANK ARE A BUNCH OF WELFARE VIRGINIA PEOPLE WHOSE GOT NO MONEY OR NO LIFE BUT TO CONSTANTLY RUIN PEOPLES LIFES REPO'N PEOPLES CARS FOR NO REASON. THE MAJORITY OF THE PEOPLE WORKING THERE A BLACK FOLKS AND THEY GET PAID A MINIMUM WAGE SALARY AND THEY THINK THEY DOING SOMETHING. THERE BETTER OF GETTING A JOB AT MCDONALDS WHERE PEOPLE CAN SEE THERE FACES TO SPIT ON THEM FOR THE SCUM THAT THEY ARE. CRESCENT BACK I BET YALL A BUNCH OF FAT TELETUBBIES WHO LIVES TO RUIN PEOPLES CREDIT. CRESCENT BACK CUSTOMER SERVICE REPS SHOULD GET OFF WELFARE AND GET AN EDUCATION..

They gave us a loan when no one else would. Yes it was higher interest but if you have to use them it normally means you have horrible credit and do not have the right to complain. Every time i speak with them on the phone they are polite and well mannered. I am sure they can get rude if you don't pay your note or neglect your account. But we have had our loan for 5 years. Always made our payments on time and have NO issues with the bank at all. My car loan is now paid off and If needed I would be happy to do business with them again.

This is BG from Plaquemine. This company is Horrible. Don't sign those papers. I'm. not late on final car payment but getting harassed. On time payment 6 yrs. final car payment and they acting unprofessional. Thought we. could do future business but Scrap that. Customer service Stinks. I know this is business but communication rules the nation. God Bless. .Things may seem hard but the Devil wants ur name in Black on white paper to seal the deal.

I got a car through them and I had it repo so I'm trying to buy the car outright and not only they have my check yesterday at around 9:35am but it's taken forever to processes it but I'm being told it was send to the wrong address even though I was told to send it to the address it's at so do not work with this bank because they are not willing to listen to you at all and want to argue with you and they change the price like 7 times

THIS IS BY FAR THE WORST COMPANY TO FINANCE A CAR WITH JUST DONT DO IT THEY ARE HORRIBLE. MY ACCOUNT HAS BEEN IN THE NEGATIVE OVER 200 DOLLARS BECAUSE THEY WOULD GO IMTO MY ACCOUNT AND WITHDRAW MONEY WHEN THEY SHOULDNT NOT HAVE. THE AGENTS ARE EXTREMLY RUDE AND DISRESPECTFUL , WHEN YOU ARE TALKING THEY TALK OVER YOU AND GET UPSET WHEN YOU TELL THEM NOT TO. JUST DONT DO IT IT AT ALL JUST SAY NO JUST SAY NO AT ALL DAMN IT JUST SAY NO

I have to look at them reviews of other clients I don't understand why they say that good customer service is so bad I've had nothing but good experiences each and every time I communicated with the customer service so so much for that I guess every incident is an individual and people are treated individually on the way that they treat people. My opinion pinion you know what that is everybody has one

I want to explain my situation but im not gonna waste my breath and dumb myself down to the people that work heres level...i wish i could give 0 stars!!!!!!!!! Im not sure when its allowed to ask personal questions that arent relevant to making a damn car payment but this company needs to go out of busniess!!!!!

Do not do auto loans with this bank they are crooks financed a truck 2014 they were paid paid them off only owing 5, 000 told have title sent month goes by nothing so called haven't had no contact prior well say now on hold i owe fees have had to contact Louisiana attorney general office

"Christopher" with the NY accent was very rude! Right off the bat asking for a full SSN. All I had was a general question and I did not feel comfortable giving that out right away and he had an arrogant attitude about it. I hung up, I'd rather not deal with people like that.

STAY AWAY! If you can find any other place to go I recommend you do that if you want to be treated with decency. Horrible communication and customer service skills! They get attitudes with the customer for trying to understand whats going on. Stay away!

I agree with most of these post, if I could rate a negative star I would this would have to be the most rudest people I have ever had to do business with .Can't wait till my loan is paid off and will never get them to finance me a vehicle ever again!

Literally hate this bank if you have a choice choose elsewhere. The customer service is horrible and unprofessional. I’ve been trying to get some information for a month and half and they also forgot to mail me my documents. Poor poor job

What sort of bank sends something as important as a vehicle title through standard mail? This sort of bank. No insurance, no signature required. No nothing. Absolutely insane. Once paid, it seems they care very little.

All the customer service agents are rude and they ask way to many questions. Instead of trying to help when you are having financial difficulty they just keep adding late fees so it's IMPOSSIBLE to catch up.

These people can’t even send a fax. After waiting over a week and still hadn’t received it I called them back and had to explain that you have to put a “1” in front of the area code to send it. …

Stat away from this bank! They are horrible. Customer service is the worst and that's when you can understand them! I wish I could give 0 stars. Worst experience ever dealing with these idiots!!

DON’T SIGN THOSE PAPERS WITH THEM! I WISH SOMEONE TOLD ME ABOUT A CREDIT UNION. GOT MY DREAM CAR BRAND NEW AT 6% INTEREST WITH A REPO ON MY CREDIT. GO TO A CREDIT UNION. OR YOU WILL REGRET IT.

hello, i have no problem with them,they have their rules,you want their money,just follow the rules and pay off your loan,then move on,from hector suarez serrano sts cadillac

The interest I pay towards this bank is ridiculous and it's never the same! I have had my car for 3 years now and still owe more than half bc of the interest!

They are extremely rude, nasty, unprofessional and unhelpful. Businesses these days forget if it wasnt for all your customers there would be no buisness.

Absolute trash, don’t even think about getting a loan from these scumbags. Don’t even understand how this bank is in business.

Crescent Bank is a Bogue House who takes advantage of people I cannot even get a payoff on my car to pay my car off

They are rude not helpful at all everytime you pay your bill They find a way to add extra money onto your bill.

Most unprofessional people ever. Take the Trust part of your name because no one should trust you for anything.

My Mustang was paid off yet for some reason it doesn't show like others have said worst place to deal with

This is one bank not to trust when it comes to a auto loan...DO NOT GET ONE WITH THIS BANK AT ALLLLLL..

The most unprofessional business I have ever dealt with. They will never have my business again.

Worst People Ever they are the most rude and unprofessional service I've seen in my life =[

Financed me when nobody else would!! Never missed a payment and never had one problem!!

No te contestan y no hay cervicio en español

Don’t call back