Crest Auto Group is a Car dealer located at 11517 Hickman Mills Dr, Kansas City, MO 64134. It has received 71 reviews with an average rating of 4.7 stars.
The address of Crest Auto Group: 11517 Hickman Mills Dr, Kansas City, MO 64134
Crest Auto Group has 4.7 stars from 71 reviews
Car dealer
"I came by to discuss selling a car to the owner of Crest Auto on a Saturday"
"My husband and I had a great car buying experience with crest auto group and we recommend them! We recently bought a 2011 range rover from them that was in beautiful condition and priced fairly"
"This small dealership has the most impressive fleet of low mileage, high end, performance vehicles that I have seen"
"I bought a car from Pete a few years ago"
"My wife and I recently purchased a vehicle from Pete and have nothing but great things to say about him and the buying process at Crest Auto Group"
I came by to discuss selling a car to the owner of Crest Auto on a Saturday. We agreed on a price and shook hands on a deal. After that, I left my keys with them and they removed my license plate. The bank was already closed so we made plans to make the sale on Monday. On Monday morning, I texted him asking to set up a time to meet up as we discussed multiple times to make the official sale. He then tried to tell me we never agreed to a sale and that we would need to wait and find out if there were any oil leaks. The car had already been there for 48 hours at this point but I asked how much longer he would need. After several attempts, he would not respond with a timeframe. Instead, he simply insisted I was being "too demanding" and that the deal was no longer on the table. The reality was that the car had been repainted (which we discussed) and he ended up changing his mind on buying it. I ended up having to drive way out of my way to get my car back and put the plates back on after leaving it with them for a full weekend. To this day, the owner still insists that I somehow mixed up his words even though it was made excruciatingly clear to both me and the friend that came along with me. If he had simply admitted that he changed his mind on the deal instead of attempting to redirect the blame on myself, I could have considered returning in the future. The owner let his ego get in the way of any possible future business relationship.
My husband and I had a great car buying experience with crest auto group and we recommend them! We recently bought a 2011 range rover from them that was in beautiful condition and priced fairly. Once we bought the car and got home we discovered an oil leak. We contacted Crest Auto right away and they weren’t aware of a leak so they referred us to have the car checked out at Bob Hindson Racing where the oil was last changed. They paid to have the car checked out which was a relief! They took care of the problem in a timely manner and their customer service was wonderful. Crest Auto paid to have the leak repaired. This gave us complete confidence in our car buying experience with Crest Auto. We worked with Chris who was great and communicated well to help us get the car fixed. He even gave our son a coloring book and Carfax stuffed animal while we were signing the papers for the car to help keep him busy. The car buying was quick and simple. Pete, the owner, was also very helpful with our experience regarding billing. What could have been a major headache of a situation ended up being a breeze with this group. We highly recommend them! I love my Range Rover and couldn’t be happier driving it!
This small dealership has the most impressive fleet of low mileage, high end, performance vehicles that I have seen. Pete is a true professional, he may not wear a suit but he handles his business in a unique way that just works. His top priority is customer satisfaction. He really follows through to make sure that everything about your car is absolutely immaculate. I bought a 2000 Chevy Corvette Z71 from him with 43k miles from him. The only thing that made this car shy of perfect was the cloth headliner on the painted targa top had come loose from the top. The car had two tops come with it, one glass and one painted. So this was not a major issue. He took the cost of the repair off the price of the car, got it repaired in a matter of days and offered multiple times to meet me halfway so I could get my top. He really went the extra mile with me and I could not be more happy with my purchase. He did an excellent job.
I bought a car from Pete a few years ago. The car turned out great. The experience with Pete was great. Pete has also helped me with detailed information regarding other purchases I have made when he didn't have exactly what I was looking for. I had such a good experience I tried to return to take a look at a second vehicle about two years ago. Pete was happy to hear from me again, but unfortunately had just sold the car I wanted. I missed that car by a day. Now those cars are just increasing in value. He told me the market on that vehicle would be heading up and it has. His pricing is in line with the market and he carries some unique cars. Have the car checked out if you need to. The one I purchased was everything it was said to be. I would recommend going to see him.
My wife and I recently purchased a vehicle from Pete and have nothing but great things to say about him and the buying process at Crest Auto Group. Pete is a true car enthusiast and has a wealth of knowledge about the vehicles he sells. In addition to that, he's a stand-up guy who will go above and beyond to ensure you have a great experience from start to finish. We've purchased many vehicles in the past but even when the car was great, the purchase experience always felt longer and more monotonous than it needed to be. That wasn't the case here and it was a truly enjoyable experience working with him. Thanks again for all the help and great service Pete!
I bought my Audi S4 from Pete in August 2018. Working Mon-Fri and an hour and a half away, I scheduled an appointment to look over/test drive a BMW on a Saturday and ended up spotting the S4 on the lot. Pete allowed me to test drive both that day. With no pressure or pushing to buy I was able to leave and compare prices. I learned the car was priced right and called pete back in the middle of the week and struck a deal. I returned the following Saturday, finished up the paperwork and left an hour later with my S4. No surprises, no hassle, no pressure and honest answers. I would recommend Crest Auto Group to anyone looking to buy a vehicle.
I give 4 stars because the car they sold me had the CEL turn on within 50 miles of driving it away, its of no fault of their own ( sorta, it has a catalytic converter code because of catless downpipe ) but they did delete the code and didnt mention anything about it, so that was disappointing, just felf as thats kinda a janky way to do buissness. But other than that they treated me well and they have a great assortment of cars in the back too.. tbh i dont know if I'd recommend a friend here just because of the whole trying to hide the CEL thing.. but i will say if you're looking for a really nice car, call them.
My wife owns a 2006 Audi Avant 6-speed manual that she loves. It had 200,000 miles and was beginning to need a lot more work. I started searching for a similar car with less miles. Found a 2008 Audi S-Line Avant with "only" 100,000 at Crest Auto for a fair price. Negotiated a little, flew from NY to Kansas (they met me at the airport), car was great, process smooth, and they even followed up sending me a small missing part they promised me and the second key. It all went smoothly and was a pleasure. Drive home was good, my son has the 2006 and my wife has a newer version of a car she loves...
I don't know when / how they sell cars, but they obviously won't lift a finger to do it. Scheduled a test drive a week out... they have very inconvenient hours, but luckily I had a day off work so figured I'd check out a car... They won't let you drive a car in the rain, they were busy when it was dry... How are you unavailable until 2:30 when your hours are 9-5? "Sorry, we can't control when it rains" No, but you can control your availability and your desire to show a car to a buyer. Total waste of time trying to work with these guys over the last week.
Being an out-of-state purchaser, Crest Auto Group made it one of the smoothest transactions I've ever had. Their online listings are very detailed with lots of photos. Pete was super easy to work with and was very accommodating--even offering to drop the car off for inspection and pick it up. Then, he brought the car to meet me at the airport. Plus, he kept me updated via email every step of the way. This car buying experience was very professional, easy going and fun. I recommend Crest Auto Group if you're looking to find a great vehicle.
Best experience I've ever had buying a used car, and I've bought a lot of them. I live a few hours away from them so I wasn't able to go see the car in-person. Dan was very honest about the condition of the car and responded to my questions within a very short period of time. Sounds simple, but with all the craziness right now, those things are getting lost. Upon arriving, the condition of the car was better than I expected. If you're looking at a car on their lot, don't hesitate to contact them. You won't be disappointed.
I have always stayed away from car dealers because I didn’t like the way they pressured customers. I was in the market for a truck and found one through Crest Auto Group. To say I am satisfied is an understatement! My buying experience was so smooth, fun, and seamless I will never go anywhere else. I had a straight forward pressure free buying experience. I am a lifelong customer after only one purchase. If that doesn’t explain their service I’m not sure what else will. Thank you Crest Auto Group! Andy Lightfoot.
I cannot speak highly enough about how impressed I am with Pete and his team at Crest. Not only is Pete an incredibly nice and upstanding guy, but he is truly a car guy and genuinely cares about the cars that he sells. No pressure, no hard sales tactics, just pure enthusiasm and respect. He went out of his way to make sure my experience was as easy and painless as possible, and as an out-of-town buyer this made all the difference. I would recommend Crest to anyone with no hesitation!
Called multiple times and dont get an answer. So i figured i would just go up there and take a look at the car i wanted. I told the guy the car i wanted and he says we are by appointment only. I told him i called several times and that they are hard to get ahold of of and he says they are by appointment only. No explanation or anything. Terrible customer service. Maybe next time you will try and have a better approach when a ready willing and able buyer walks through your door.
I found the specific car I was looking for in the Crest inventory. I called and set an appointment for the following day. I worked with Chris and had a positive experience at all levels. We worked out a deal for the car I was interested in and I purchased it that day. Chris, Pete, and staff were extremely professional. I would definitely do business with Crest again and would recommend Crest to friends looking for specific, unique vehicles. Also - excellent website.
My remote buying experience exceeded my expectations and I was very apprehensive being in Colorado and working across two state lines. Chris was very accommodating to work around my complex travel schedule and the remote communications were great. The vehicle was better in person than I expected, an excellent value and the transaction went flawlessly with no issues across the state lines. I’d be happy to work with them again!
Great experience! Flew in , Kris picked me up at the airport and drove me to the dealership. Pete had all of the paperwork ready I was in and out and on my way home in record time, with the car of my dreams!!! Couldn’t be any happier with the whole deal !!!!! The car is exactly how it was described to me And then some .... I would highly recommend them for your next car ... One very satisfied customer !!! Thanks guys
chris helped me in selecting a car for my daughter he was always available on his cell phone and would return calls as soon he was at his desk where he had the relevant information i received the car delivered to me in ct in a timely maner and it was just like he described it and the pictures on the web site . chris was easy to deal with and would recommend him to anyone. all in all a very positive experience
Found a vehicle from here on CarGurus! Went ahead and gave Pete a call on it. Everything went super smooth! I actually flew out from Colorado, he picked me up from the airport. When we arrived took it on a test drive and looked it over. All the paperwork was super simple and already ready to go. By far the smoothest and fastest deal I have ever done! Would definitely purchase another vehicle from here again!
Was looking for a hellcat on the web saw alot of cars. Came in to talk to chris I had all my finances in order when I walked through the door. We sat down talked came to an agreement and I purchased my first hellcat the process was easy and they handled all the paperwork. I walked in on a friday and had the car and keys in my hand on a monday. Thanks this and Crest auto group.
Pete is the #1 most knowledgeable dealer I've ever purchased a vehicle from. Any question l had he answered lickity split! Even though I'm out of state, I felt comfortable throughout the whole process. Flew in to pickup the car (he will ship too) and it was even more beautiful in person!!! I'll be back to check out some of his other stuff very soon... maybe a motorcycle
This is the first vehicle i bought online without ever seeing it. yea i was freaking out too! But Pete showed me everything i wanted to see from a HD video to FaceTime calls. Pete is a honest guy, when the suv was delivered to my house there were no surprises was in mint shape with 30kmiles. i would definitely buy another vehicle from Pete. Thanks again Pete your the man!
Had a phenomenal buying experience here from Pete! I came from out of state to buy my 2005 Lotus Elise. Pete did a great job communicating, marked the car sold online right after we agreed to a deal. He had the car all ready to go when I arrived and was very upfront about all steps of the process. Seriously, one of the best buying experiences I’ve ever had.
I drove an hour based on the quality of their inventory, and I was happy with my decision. They had a lot of options in my price range, and the facility was bright and clean. I got a car I liked, at a reasonable price compared to others in the region. If I need another used car, I would definitely check with them first.
I purchased a vehicle from Crest Auto Group a few months back, I am pleased to say that I enjoy my vehicle as much or more than the day I purchased it! I can't get over how easy the process was!! I will never purchase a vehicle from a big dealership again!! They earned a repeat customer!!!
I bought a 2012 Porche Panamera from them in late July this year. I cannot keep it out of the shop. It is without a doubt the worst lemon I have owned in my 70 years of life. I take it back to Aristocrat again Wednesday. It is a total piece of junk!!!
Expertise+Trust+Unique Inventory=My New Jeep from Crest. I've already recommended Crest Auto Group to several friends and colleagues who are looking for hard-to-find inventory and want a buying experience that is far better than a traditional car lot.
I just picked up a corvette Z06 from Pete at Crest Auto Group. Really great guys and super fun to talk to, you can tell they love cars. By far the best buying experience ever. Pete made sure I was fully satisfied before buying the vehicle,
Best car buying experience I have ever had. Pete was great to work with and made everything so easy. They went out of their way to help me get the car in a manner convenient to me. I was most impressed and would highly recommend them.
Out of state purchase of a 2005 SL55 AMG. When I got there the car was as promised and the process was very easy. Pete was awesome. I definitely will keep my eye on their inventory for possible future purchases. Thanks fellas!
Bought a used truck from Pete. He was nothing short of professional and helpful. Had a great experience purchasing my truck, and he bent over backwards to coordinate shipping as quickly as possible. Overall very satisfied.
Pete and Chris are some awesome guys to deal with! They are true car guys that happen to have some awesome cars for sale. Not your typical car buying experience! Super laid back and low pressure. Highly recommend!!!!
Excellent buying experience. Zero pressure. Facts given to me straight. Worked with me to get me in what I wanted, fast and easy. Warning!: They apparently only sell cars that are top notch ;)
Courteous and friendly. A dealership that goes above and beyond for its customers. I recommend them to anyone in the market for buying or selling a vehicle. They are trustworthy and reliable.
Buying from Pete was one of the easiest experiences ever and he was very accommodating to my schedule and needs. Car is fantastic, atmosphere is very relaxed and friendly and prices are fair.
Pete was great to work with! I love my Mercedes. It was delivered on time as promised :) Thank you for helping me with everything!!! I would recommend buying a car from him.
Very good experience working with Chris and Pete at Crest Auto! They are professional and know what they are doing, and have a great selection of unique vehicles. thanks!
Easy to work with. Did not waste my time. Let me get behind the wheel of the car I came to see. Purchase process was around 30 minutes. Happy with the car. …
This was the best buying experience I ever had with a car. no nonsense, ho headaches. I would recommend anybody looking for a high-end car check out Crest Auto Group!
Best car buying experience I've ever had. Pete knows his stuff and is very honest, and will make you very comfortable with your decision. Will definitely recommend.
Great experience with Chris, appreciate the honest descriptions and follow through exactly as promised. I highly recommend this company.
Very professional and respectful place to purchase a vehicle. I would recomend them to anyone who is in the market for a vehicle.
What an amazing group of people. Pete and the staff were so helpful and made this buying experience so easy. Thank you all!!
These guys are great, helpful, and super knowledgeable! Had a great experience and would definitely recommend!
These guys are great! Very knowledgable and work hard to make every part of the sale an awesome experience.
Pete and his staff did a great job. Highly recommend if you're in the market for a vehicle.
Great selection of luxury and sports cars! Very knowledgeable people and great service!
Amazing experience. Friendly and great customer service with no pressure.
I had the best buying experience ever! Pete is a great guy!
Pete is a SUPER nice guy! Great place to do business!!
Great customer service! Would absolutely recommend!
Really NICE cars...great guys to deal with!!
Ben was a great help and pleasure to talk to
Friendly and professional. Thumbs up!
amazing experience 5 stars for sure!
Pleasure to work with. Thanks again
It was good Pete was really nice
Such an awesome group! 5 stars!!
Honest and fair deals on cars.
Honest and solid company.
Unprofessional